Radisson Blu Hotel, Amman Galleria Mall

Good checking at every entry to the hotel. Breakfast should be more fresh items.

Good beds, very spacious rooms, next to a big mall. TIP if you are staying and have a car, it’s free overnight parking in the Mall car park.

I enjoyed staying in a very comfortable room and having good breakfast. The staff were very helpful. The spa massage was good.👍

The location of the hotel property gave us easy access to the adjacent mall. Had great conversations with the bar tender when ordering cocktails.

Large family room. Clean facilities. Best location for shopping. On site mall. Outdoor pool. Friendly staff. Nice stay

The hotel is in a good location, but it feels like I’m entering a military base every time I come back. The taxi drops me off on the street since the hotel drop off area is closed off. The meta detector check every time seems like an overkill. My room was next to a large door lead from the elevators to the room hallway and the door was not dampened so evert time someone opened it it would slam shut.

The staff was great. After a day of exploring it felt great to come back to the hotel and relax. Free valet parking was very convenient. The bar has a great environment to relax with some drinks. The room was very spacious and had everything we needed. The hotel has a mall in the middle that made it convenient for some shopping.

The staff was really nice, it was extremely clean and definitely enjoyed my stay. They speak English and Arabic so it’s helpful to communicate! The gym and pool are also clean and new!

Spa is Not operative despite the fact Expedia website states'' SPA'' , there is No access to the mall yet from the hotel. the hotel is New, People are Nice. rooms are nicely decorated.

The fact that this is attached to a commercial mall makes this super convenient as everything you need is in galleria mall. The bathrooms are super spacious and the room decorations are tasteful. Although for a 5 star hotel, I wish they included better coffee options than packs of nescafe. Location is best in my opinion, as its close to extremely popular dessert and bakery shops. Parking is available for free if you rent a car, with petrol stations abundantly available as well as car wash services.

Me and my business partners stayed in this hotel for 2 nights. It's a very new hotel just next to a mall named Galleria Mall (only the supermarket is worth mentioning there). The breakfast was good (special thanks to Sara for her smiling and helpful attitude), the c/in process was smooth, the rooms are spotless and hotel is centrally located. Recommended, wish them luck in their business.

- Room window does not block street sound you can hear everything - Housekeeping only does change linen, they dont remove garbage and leftover food and dont refill water and coffee when cleaning -Room service food quality is poor - Hotel is a good 3-4 Star hotel, not a 5 star Positives : Great Reception and Security team

Cleanness was terrible

Nice staff, great location, clean public areas. Free water. Room cleaning is inconsistent and quality varies from day to day. Overall it is a good hotel.

Friendly and helpful front desk personnel Clean room Excellent breakfast choices and clean

Magnifique Je recommande vivement cet hôtel Bien situé , ultra propre , personnel au top Petit déjeuner très varié et bon Merci la Jordanie .

Terrible overall Noisy area Noisy rooms no sound proof Dirty windows Unprofessional counter staff Low water pressure Towels are old and worn

Hotel 5 stelle di nome e di fatto. Pulizia impeccabile, buffet colazione eccellente, professionali e.cortesi. la junior suite era estremamente curata e comoda.

Generally a new hotel, but the quality of construction is absolutely sub-standard even compared to other hotel in Amman, a real shame. The handle of the bathroom door fell off when opening it, every silicone seal in the bathroom was so sloppily smeared on it looks just unclean. But a real damper was the view - premium rooms face inside a mall, which is lit up brightly all night. No natural light, just odd. Breakfast was the highlight, lovely attendants, nice view, super selection of food.

Shower was leaking.

Tolle große Zimmer mit großer Dusche. Generell ist das Hotel sehr großzügig gestaltet. Es gibt ein große

Large family room. Clean facilities. Best location for shopping. On site mall. Outdoor pool. Friendly staff. Nice stay

my main problem was the view.. the room was inside the mall!!! u can't open the window or because u r literally inside a mall. during the night the elevators noise comes in the room. they refused to change the room and saied all premium rooms r inside the mall. the other problem is that the rooma are built using jabsin... so its noisy. other than that bed was comfortable and room is new and clean.

Generally a new hotel, but the quality of construction is absolutely sub-standard even compared to other hotel in Amman, a real shame. The handle of the bathroom door fell off when opening it, every silicone seal in the bathroom was so sloppily smeared on it looks just unclean. But a real damper was the view - premium rooms face inside a mall, which is lit up brightly all night. No natural light, just odd. Breakfast was the highlight, lovely attendants, nice view, super selection of food.

The rooms are very quiet

Clean, kind, good breakfast. But Too many room in the one floor. It looks like a maze. And my room was noisy beside road. The soundproof windows are needed.

Good property, very clean however the rooms are dark

Uncomfortable bed and pillows

I was upgraded to a suite. spacious, 2 TV's , big bed 1 full bath , and 1 toilet .. I loved it ..

One problem. If your room is facing into the shopping centre you can hear the lift all night as it locks into place on each floor.

An excellent choice to stay in the middle of the city in Amman. The hotel is in the same complex as the Galleria Mall. Plenty of shops and dining options in and around mall. The hotel is well maintained and the rooms are quite spacious. The staff is supportive but can have language issues as some.of them do not understand English. Overall a highly recommended.

When I went to leave I asked the staff to call a taxi for me. They said unless I used their hotel taxi that is 3x the cost of a street taxi they would not call a taxi for me. TERRIBLE service. During checkin they did not take customers in order of their arrival in the lobby. It appears if you pushed your way to the front they would wait on you first. Also, 3 staff members there and only two were helping clients.

When you ask her something the take forever to answer you

Out first trip to Jordan was made very memorable by the amazing staff of Radisson Blu Amman. From the initial greeting when we stepped out of the taxi; to the front desk staff who welcomed us with smiles and happily accommodated our wishes; and to the dining staff who were attentive to our needs. They are all proficient at making the customer feel welcomed and appreciated. Big thanks to the Radisson Blu team for making our stay the best ever!

I booked for a week but had to leave a few days early due to family reasons. The hotel refused to refund the remaining nights. Totally unacceptable and I will not be staying in another Radisson ever again.

Worst greedy 5 star hotel, prioritised profit over customers comfort. When we made the booking, it clearly shows that it has air conditioning, however when we checked in, we were told no Air conditioning as it is winter. However, the room was at 24 / 25 C, terrible warm to sleep comfortably and to make things worse they provide thick comforter that is more suitable for 19 / 20 C temperature instead of warm 24 C. Without the Air conditioning function, there is no way to cool down and regular the temperature control in the room. 1st the team lies by saying they have turn on the AC function and asked to wait, after 30 mins, nothing. Then the pretended to do something by sending the maintenance guy to come check the fan, obviously no improvement. Then I asked for Manager, that pretend night Manager has no clue that when the window is opened, the fan function will auto off, clueless guy. After wasting 2 and half hours with them, the pretend night Manager tried to offer us another room saying that the room is cooler and the fan works better. Another lie. When I went to that room, the maintenance guy quickly closed the window. Of course the room will be cooler that instant, but that will only be temporarily. I did not fall for their tricks and refused to switch rooms and waste time as it was already after 10 pm. The pretend night Manager then told me that is the best he can do and left. Not giving up, I asked them to bypass the window sensor and taped open a small gap on the window

Not my first stay and as usual exceptional performance and service from Mohammed at the front desk (night shift ) as well as Rawan during the day shift

The staff at Radisson Blu in Amman were exceptional from the moment we arrived. Rawan and Mohammad greeted us warmly and made us feel right at home. Mohammad went above and beyond, frequently checking in on my daughter who was feeling unwell, and assisting us with extending our stay effortlessly when our flight was cancelled. Our room, the presidential suite, was immaculate and perfect for our family of five, featuring three bathrooms, a sitting area, and a dining area. The housekeeping team, morning breakfast staff, and even the security personnel were all wonderful. I am extremely pleased with our experience and highly recommend this hotel to everyone.

Super freundliches Personal! Alles lief gut.

Very friendly staff. Nothing to complain about. We had a group breakfast with 12 people. It was arranged very nicely and excellent service. I am travelling soon again to Amman and have booked my stay in the same place.

An excellent choice to stay in the middle of the city in Amman. The hotel is in the same complex as the Galleria Mall. Plenty of shops and dining options in and around mall. The hotel is well maintained and the rooms are quite spacious. The staff is supportive but can have language issues as some.of them do not understand English. Overall a highly recommended.

Large family room. Clean facilities. Best location for shopping. On site mall. Outdoor pool. Friendly staff. Nice stay

Todo estuvo perfecto pero la única forma de moverse es por taxi

The hotel is in a good location, but it feels like I’m entering a military base every time I come back. The taxi drops me off on the street since the hotel drop off area is closed off. The meta detector check every time seems like an overkill. My room was next to a large door lead from the elevators to the room hallway and the door was not dampened so evert time someone opened it it would slam shut.

great location but mall is dead

Excellent hotel, friendly staff, colocated with a mall. There are plenty of shops and restaurants within walking distance from the hotel. The hotel is almost new, and the condition of the furniture, carpets and bedding is exceptional. The hotel location is also very practical to commute to/from the airport because the highway leading to the airport is nearby which saves a lot of time. Highly recommended for both business and leisure stays

Excellent hotel highly recommended. Friendly staff, very clean and amazing location with many dining options around and easy access to Queen Alia International airport without risking the delays of Amman traffic

The location is amazing: it's connected to a 7 story mall with a supermarket.

Excellent hotel highly recommended. Location is amazing close to shopping malls and retail shops, many dining options close by, close to highway for a quick commute to / from Queen Alia airport without getting stuck with Amman traffic.

- Room window does not block street sound you can hear everything - Housekeeping only does change linen, they dont remove garbage and leftover food and dont refill water and coffee when cleaning -Room service food quality is poor - Hotel is a good 3-4 Star hotel, not a 5 star Positives : Great Reception and Security team

This hotel was good. The room was great and so clean! I loved my upgrade. However, I am not giving 5 stars for the following reasons: breakfast was disorganized and slow, and the next door mall is small, with only a few fast food choices.

Friendly and helpful front desk personnel Clean room Excellent breakfast choices and clean

Magnifique Je recommande vivement cet hôtel Bien situé , ultra propre , personnel au top Petit déjeuner très varié et bon Merci la Jordanie .

Hotel 5 stelle di nome e di fatto. Pulizia impeccabile, buffet colazione eccellente, professionali e.cortesi. la junior suite era estremamente curata e comoda.

The staff was helpful and friendly. The junior suite upgrade was more than we expected, for being an Expedia VIP member. The food in the restaurant was delicious. I would stay here again.

I find smoking in the second floor restaurant abhorrent and your promise of foreign currency exchange false. None of my US $20 bills were “acceptable “ and they were unblemished. At the exchange in downtown Amman they were readily accepted and their exchange rate superior to yours.

The staff was great. After a day of exploring it felt great to come back to the hotel and relax. Free valet parking was very convenient. The bar has a great environment to relax with some drinks. The room was very spacious and had everything we needed. The hotel has a mall in the middle that made it convenient for some shopping.

The staff of the reception was very friendly and helpful. The reception manager was very kind and changed the suite for us to a family room. The dining room staff is very friendly and helpful. But unfortunately the breakfast and dinner are very poor and suitable for a three star level.

Great service, Great customer focus. The staff go above and beyond to help guests. Food orders always seemed slow to arrive and often a little mixed up order. But staff polite and very helpful.