Name: Embassy Suites by Hilton New York Manhattan Times Square
Address: 60 West 37th Street, Midtown South, New York (und Umgebung), New York, USA, New York (und Umgebung), New York, US
Price range: 308 $–1.577 $ per night
Rating: 8.05

Was Gäste sagen

Im Embassy Suites by Hilton New York Manhattan Times Square loben Reisende durchweg die zentrale Lage im Midtown und das im Allgemeinen freundliche Personal, sowie das inkludierte Frühstück und die abendlichen Getränke. Bemerkungen werden jedoch zu beengten Räumlichkeiten, langsamen Aufzügen und der sehr großen Auslastung beim Frühstück gemacht.

Die Zimmer sind typischerweise klein mit begrenztem Stauraum, aber viele erwähnen komfortable Betten und einen hervorragenden Blick auf die Stadt oder das Empire State Building. Sauberkeit und Instandhaltung können inkonsistent sein, wobei von verspäteter Reinigung, defekten Steckdosen, Unterbrechungen der Warmwasserversorgung und gelegentlichen Feueralarmen oder Wasserabschaltungen berichtet wird. Die Frühstücksqualität reicht von guten Omeletts bis hin zu mittelmäßigen Speisen, und die Sitzplätze sind begrenzt; der abendliche Getränke-/Snack-Service und der tägliche 30-Dollar-Guthaben für Ausflüge werden geschätzt, sind aber manchmal schwer zu nutzen. Insgesamt erwartet man eine günstige, lebhafte Basis mit nützlichen Extras anstelle eines geräumigen, gehobenen Aufenthalts.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Einrichtungen umfassen eine kleine Bar mit Abendempfang, eine Dachterrasse oder einen Skydeck-Bereich sowie ein Fitnesscenter. Die drei Aufzüge sind jedoch oft überlastet, was zu langen Wartezeiten führt. Die öffentlichen Bereiche sind eng, und bei einigen Aufenthalten gab es Gerüste oder gelegentliche Unterbrechungen der Wasser- oder Alarmversorgung.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Viele Gäste fanden die Zimmer ordentlich, aber andere berichteten von Haaren, Flecken, Schimmel oder Insekten sowie einer inkonsistenten Reinigung. Auch Wartungsprobleme wie lose Steckdosen oder kaputte Armaturen beeinträchtigten den Eindruck.

Zimmer

Die Zimmer sind kompakt mit begrenztem Stauraum und beengten Grundrissen; Schlafsofas sind oft unbequem. Viele loben komfortable Betten und einen hervorragenden Blick auf die Stadt oder das Empire State Building, obwohl einige veraltete Details oder Lärm in bestimmten Zimmern bemerken.

Dienstleistung

Der Service wird durchweg als freundlich und hilfsbereit an der Rezeption, beim Gepäckservice und beim Frühstücksteam gelobt, wobei mehrere Mitarbeiter namentlich genannt werden. Einige Gäste hatten jedoch mit unfreundlichen Interaktionen, langsamen Antworten oder mangelnder Nachverfolgung von Problemen zu kämpfen.

Ähnliche Gästebewertungen

10

Julie

10. Juni 2025

·

Aufenthalt am 3 Nächte

Excellent stay! Extremely hospitable staff (Adam at concierge, Kevin at breakfast). The breakfast had great variety and good quality food. Appreciated the evening happy hour reception as well. Clean room. Very centrally located in midtown - lots of options within walking distance and several subway stops a short walk away. Would definitely stay here again!

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6

Nicholas

17. Aug. 2025

·

Aufenthalt am 4 Nächte

Breakfast and reception areas are not big enough for the number of guests. Onsite “restaurant” is an afterthought. Waited 45 minutes for our check. Bartender was only person working. I don’t usually leave reviews - I’m a Hilton loyalist and this property is not worthy of Embassy Suites flag.

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6

Christinne

20. Juni 2025

·

Aufenthalt am 6 Nächte

The hotel was not as clean as other Embassy Suites I've stayed in. It is close to Times Square so it's not quiet. It's convenient to Times Square, Empire State Building, Summit One Vanderbilt, Broadway and transportation. Walkable. I think the staff do the best they can but it is a really busy area and a really busy hotel. Kudos to Dinu for all his help. Breakfast was ok.

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10

Shari

10. Aug. 2025

·

Aufenthalt am 3 Nächte

We loved this hotel! It is right in the heart of midtown so we could walk to anything we needed to see or use. Our room was an Empire view, and it was perfect! Very quiet, comfortable bed, excellent view, with even a closet in the room. Happy hour snacks and drinks, free breakfast (if there wasn’t enough seating we would just order omelets or grab what we wanted and take to our room or the tables downstairs and a daily credit to use at the restaurant. But the BEST thing about this hotel is the amazing staff. Every single person was so helpful and kind about it- they all work so hard to make your stay great. On our check-out day the doorman, DINU, even helped us get transportation to the airport in the middle of a festival blocking all the streets around us. DINU even helped us take our luggage over 3 blocks to meet the driver so we could get to the airport. Honestly this was the best hotel stay ever- 10/10!

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10

Andrew

23. Sept. 2025

·

Aufenthalt am 2 Nächte

The staff here were so kind and helpful, I had an unusual situation where a medical emergency extended a work trip and they easily helped with luggage and making sure I was comfortable. The rooms are comfy and well appointed and the beds in particular were great. Breakfast is robust too and the location is very central.

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6

Roberto

22. Aug. 2025

·

Aufenthalt am 4 Nächte

We did not appreciate the Urban Destination assessment after we had paid for our stay. No additional explanation was provided. The staff member was not welcoming or attentive. In addition, one bar employee was inconsistent when charging for the same drink.

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6

Andrea

13. Juli 2025

·

Aufenthalt am 6 Nächte

Unfortunately, we can only give the hotel a mediocre rating. The front desk staff was not very accommodating throughout our entire stay. At first, they told us they only had one room for us. However, when we showed them our reservation for two rooms, a second room suddenly became available. Then we were given a room that was already occupied by other guests. When we finally received the correct room, the third bed was not made, and there were no towels for the third person. The response from the reception was quite annoyed, and unfortunately, we never received an apology. The breakfast was sufficient, and the breakfast staff was very courteous and exceptionally friendly. Room cleaning was average – a properly cleaned room looks different. The location of the hotel is very good – Times Square, Bryant Park, the Empire State Building, Macy’s, etc., are all within walking distance. There are also many shops, cafés, and stores right nearby. Unfortunately, we did not get a room on one of the upper floors, even though we requested it in advance. Since we specifically chose the more expensive hotel, we are disappointed. We are usually used to better standards from the Hilton chain. On a positive note, the Wi-Fi connection was perfect.

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10

Nicola

3. Apr. 2025

·

Aufenthalt am 2 Nächte

Located between the Times Square, Bryant Park and Penn Station area- central to everything midtown and all transportation. Easily walk all of midtown with plenty of attractions, theaters and restaurants to indulge in. I've stayed in many hotels around Times Square... this has been the best, reasonably priced, for its benefits. We were greeted with a warm, friendly smile and pleasant conversation. The concierge attendant was thorough in explaining all of the hotel benefits during our stay. The hallways were welcoming with a comfortable, rich purple colored berber carpet. No dull beige. Our room was nice. Dark wood and nice carpeting. Not dull and bland. It was cleaned well, stocked with essentials and we enjoyed the floor to ceiling windows for city views. Coffee was available in the room, as well as a refrigerator and microwave (though we didn't use it). Charging stations on both sides of the bed = A+. Large TV hanging on the wall. The hotel breakfast buffet = A+! Excellent restaurant and bar on site for late night.

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10

Amy

30. Nov. 2025

·

Aufenthalt am 5 Nächte

Keehana (front desk, not sure if her name is spelled correctly) she was amazing! She helped me with my car issue and answered every question I had. She was friendly, energetic, and made me and my daughters feel like we were her main concern every time she saw us. The rest of staff were very friendly and helpful as well, but she stood out above the rest when it came to making us feel like top priority! (The I-Park guy was not very friendly....) Narda, helped us get our luggage to the parking garage as she walked by and saw us struggle, that was not her job, but she took the time to help, very grateful for her as well! Thank you for a great experience!

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8

Emma

13. Juli 2025

·

Aufenthalt am 2 Nächte

I’ve stayed here multiple times and have always enjoyed my stays. During my last trip, they messed up the financials. I paid online, but still owed $68 at the property for some unknown reason. Plus a deposit. When I checked in, they did not ask about the $68 or deposit. The next morning, they called my room asking for that money. I went down and paid it a few hours later, and the charges made no sense. 3 charges, one for $68, one for $80 something, and another for $30 something. I asked them for a breakdown of the charges and they said all they saw on their end was one $100 charge. I still have no idea what I paid or why. A little annoyed about this and wish I had some clarification- but whatever. I will continue to stay here because it’s a great property otherwise. Clean, safe, nice amenities, friendly staff, etc. I hope this hotel can figure my issue out however, so that it does not happen to other guests.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentrale Lage im Midtown, nur wenige Gehminuten von Times Square, Bryant Park, Penn Station und mehreren U-Bahn-Linien entfernt; günstig für Besichtigungen und Broadway. Straßenlärm wird von einigen Gästen erwähnt.

Gastronomie

Das Frühstück wird für die zubereiteten Omeletts geschätzt, aber die Gesamtqualität ist gemischt und die Sitzplätze sind oft überfüllt. Der abendliche Empfang und das tägliche 30-Dollar-Guthaben werden geschätzt, sind aber manchmal schwer zu nutzen, da die Auswahl begrenzt ist.

Monat	Durchschnittspreis
Januar	186 $
Februar	210 $
März	262 $
April	296 $
Mai	338 $
Juni	380 $
Juli	342 $
August	282 $
September	402 $
Oktober	399 $
November	330 $
Dezember	506 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $398	15 $1.231	16 $1.179	17 $402	18 $379	19 $590
20 $517	21 $1.025	22 $1.577	23 $1.019	24 $776	25 $528	26 $557
27 $341	28 $452	29 $614	30 $610

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $463	2 $519	3 $517
4 $349	5 $497	6 $732	7 $732	8 $596	9 $754	10 $753
11 $381	12 $405	13 $650	14 $684	15 $520	16 $519	17 $599
18 $326	19 $496	20 $709	21 $640	22 $515	23 $545	24 $559
25 $308	26 $599	27 $599	28 $630	29 $486	30 $663	31 $950

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

1 King Bed City View

Studio, 1 King-Bett und Schlafsofa, Nichtraucher (hearing acc)

1 King Bed City View, Mob Accessible with 3X3 Shower

Studio, 1 King-Bett und Schlafsofa, Nichtraucher

1 King Sky View, Hearing Accessible

Room, 1 King Bed (Empire Skyview)

1 King Bed Sky View Hearing Accessible

1 King Sky View Balcony

Zimmer, 1 King-Bett, Nichtraucher

Zimmer, 1 King-Bett, Balkon (Empire State Bldg Skyview)

Studio, 1 King-Bett, Nichtraucher (3x3 Shower)

1 King City View, Mob Hearing Accessible with 3X3 Shower

1 King Sky View

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

Studio, 1 King-Bett, Nichtraucher (w/ roll-in shower)

Zimmer, 1 King-Bett, barrierefrei, Nichtraucher (hearing acc)

Room, 1 King Bed (Empire Skyview with Terrace)

Studio, 1 King-Bett (Hearing, 3x3 Shower)

1 King City View Balcony, Hearing 3X3 Shower

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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