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City Express by Marriott Cancun Aeropuerto

From

US$ 83

/noite

City Express by Marriott Cancun Aeropuerto - Image 1

City Express by Marriott Cancun Aeropuerto - Quarto

City Express by Marriott Cancun Aeropuerto - Quarto

City Express by Marriott Cancun Aeropuerto - Receção

City Express by Marriott Cancun Aeropuerto - Piscina

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From

US$ 83

/noite

Sobre este alojamento

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. As facilidades adicionais incluem Wi-fi grátis, utilização grátis de uma sala de fitness nas imediações e ...

Comodidades

Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. As facilidades adicionais incluem Wi-fi grátis, utilização grátis de uma sala de fitness nas imediações e uma máquina de venda automática.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, um serviço de limpeza a seco e uma receção aberta 24 horas. Este hotel tem 2 salas de reuniões, para organizar os seus eventos. Há estacionamento grátis no local.

Restaurante

Encontrará várias opções para petiscar ou saborear uma refeição ligeira neste hotel, incluindo uma loja de conveniência e serviço de quarto com ceia. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido durante a semana entre as 6:30 e as 10:30 e aos fins de semana entre as 7:00 e as 11:00.

Quartos

Sinta-se em casa num dos 137 quartos com ar condicionado e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de secretárias e de água engarrafada grátis.

Localização

Ao alojar-se City Express By Marriott Cancun Aeropuerto em Cancún, ficará perto do aeroporto, a 10 minutos de carro de Clube de Golfe Moon Palace e de Xoximilco. Este hotel está a 13 km (8,1 mi) de Playa Delfines e a 19,9 km (12,4 mi) de Centro Comercial La Isla.

O que há nas proximidades

Xoximilco(3.7 milhas)
Praia Coral(4 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(4 milhas)
Campo de Golfe El Tinto(4 milhas)
Parque Nacional Arrecife de Puerto Morelos(4 milhas)
Grand Outlet Riviera Maya(4.5 milhas)
Complexo de Golfe Riviera Cancún(4.6 milhas)
Parroquia de Cristo Resucitado(5.5 milhas)
Clube de Golfe Moon Palace(6.1 milhas)
Playa Delfines(8.1 milhas)
Centro Comercial Pabellón Cumbres(8.5 milhas)
Centro Comercial Plaza La Roca(8.8 milhas)
Ponto de Partida da Trilha Museo Maya(9 milhas)
Hospital de Hospiten(9.1 milhas)
Museo Maya de Cancún(9.3 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(2.7 milhas)
Aeroporto Internacional de Tulum (TQO)(97.8 milhas)

Estacionamento
Serviço de transporte ao aeroporto
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

BLVD. LUIS DONALDO COLOSIO LT. 03, SANTA ANNA (SUPERMANZANA 301), BENITO JUAREZ, QUINTANA ROO, Alfredo V. Bonfil, Cancún, Benito Juárez, Estado de Quintana Roo, México

Xoximilco (3.7 milhas)

Praia Coral (4 milhas)

Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (4 milhas)

Campo de Golfe El Tinto (4 milhas)

Parque Nacional Arrecife de Puerto Morelos (4 milhas)

Grand Outlet Riviera Maya (4.5 milhas)

Mais informações sobre a localização

Opções de quartos

6

Quarto Standard, 1 cama queen-size

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

183 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

226 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Superior, 1 cama king-size e sofá-cama

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

291 ft²

Ar condicionado

Wi-Fi (gratuito)

Kitchenette

Avaliações dos hóspedes sobre City Express by Marriott Cancun Aeropuerto

7.4

Bom

Com base em 1.013 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

O City Express by Marriott Cancun Aeropuerto é frequentemente utilizado para escalas rápidas devido à sua localização próxima ao aeroporto e ao serviço de transporte gratuito, mas os comentários mencionam comunicação inconsistente e longas esperas no transporte, além de check-in lento e algumas confusões com as reservas.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

O City Express by Marriott Cancun Aeropuerto é frequentemente utilizado para escalas rápidas devido à sua localização próxima ao aeroporto e ao serviço de transporte gratuito, mas os comentários mencionam comunicação inconsistente e longas esperas no transporte, além de check-in lento e algumas confusões com as reservas.

Os quartos são pequenos e básicos, com camas muito firmes, paredes finas e algum barulho, e alguns relatos de Wi-Fi que não funciona ou de comodidades limitadas no quarto, como a ausência de geladeira ou cofre. Muitos hóspedes consideram o hotel limpo e relativamente novo, embora outros mencionem odores desagradáveis, falta de limpeza ou problemas de manutenção. O café da manhã é simples e pode acabar ou começar atrasado, com opções veganas muito limitadas, e a área tem poucos restaurantes acessíveis a pé, além de uma loja 7-Eleven e uma casa de tacos. No geral, espere uma parada prática e sem luxos para passar a noite.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O serviço de transporte gratuito para o aeroporto é um grande atrativo, mas a confiabilidade e a comunicação são inconsistentes, com algumas viagens tranquilas e outras com longas esperas, chamadas sem resposta ou vans lotadas. As comodidades básicas incluem piscina, academia e estacionamento no local.

Avaliações dos hóspedes relacionadas

10

Nancy

5 de mar. de 2025

·

A estadia foi de 1 noite

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Stephanie

3 de jan. de 2025

·

A estadia foi de 1 noite

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

It was a good hotel room. Safe. Clean. Modern. Good service with a few nice extras. I don't understand the bad reviews. It's great for a night or 2, but don't stay here for an entire vacation. Your wife & kids will never want to vacation with you again if you spend an entire week here. If you want a vacation experience, there are so many great area properties set up for that purpose for a good range of budgets. This hotel is just a good utilitarian option if you're just landing or have an early flight out or if you're here on business. Close to the airport, so not a whole lot of walkable dining options. However, room service and breakfast are nice and basic. Pool and gym were nicer than expected. Airport shuttle was an amazing perk... reliable and easy to use! Call the hotel # when you arrive to give your name and location and then Meet the driver at "Friends & Family" pickup outside of your terminal. Have some patience and use this hotel for what it was meant for. You'll be satisfied.

2

Gioia Patricia

31 de dez. de 2024

·

A estadia foi de 1 noite

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

There was not enough staff for the check in. More than one hour waiting in a long queue for checking in. Tried to call for arranging transportation from the airport to the hotel, no one picked up the phone or answered any messages.

8

Maxime

15 de dez. de 2024

·

A estadia foi de 1 noite

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

Bon hôtel mais assez onéreux car proche de l’aéroport. Navette gratuite c’est agréable. Salle de sport top. Petit déjeuner basique mais correct.

2

Dorte

22 de dez. de 2024

·

A estadia foi de 1 noite

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

Arranged shuttle bus from airport did not show up. No one to pick up phone in designated shuttle phone number. Taxi to hotel from airport is USD 130, total scam. At hotel we were informed that next day shuttle to airport was fully booked. Overall this hotel DOES NOT offer shuttle service. Breakfast was really bad and not enough food! On Marriott’s webpage start time is 06:00, at Expedia website 06:30. At reception they mentioned 7:00, but food only started to arrive 07:25

6

Libertad

5 de out. de 2024

·

A estadia foi de 1 noite

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

El hotel básico para pasar una noche. No pudimos usar el servicio de shuttle por saturación, esa era la amenidad principal por la que escogimos este hotel, pero al parecer debes reservarlo desde antes de llegar y no lo sabíamos.

8

Daniela

27 de dez. de 2024

·

A estadia foi de 1 noite

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

Llamamos muchas veces para agendar el pick up del aeropuerto pero no nos contestaron y no nos recogieron del aeropuerto como se supone que debieron haber hecho, eran las 23:30 horas y Tuvimos que conseguir transporte muy caro

2

Romain

29 de jan. de 2025

·

A estadia foi de 1 noite

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

8

Cara

24 de dez. de 2024

·

A estadia foi de 1 noite

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

10

LUCAS

24 de mar. de 2025

·

A estadia foi de 1 noite

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

MUY BIEN SOBRE TODO EL SERVICIO DE TRASNPORTE AL AEROPUERTO PARA IDAS Y LLEGADAS

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos descrevem espaços limpos e com aparência de novos, mas outros relatam odores desagradáveis, falta de limpeza ou banheiros/roupa de cama sujos.

Avaliações dos hóspedes relacionadas

6

Arturo

8 de out. de 2024

·

A estadia foi de 1 noite

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

El cuarto tenía un olor rarito, las camas tenían pelos de mujer! Tuve que sacudir todo muy bien para poder acostarme tranquilo

4

Tereza

23 de dez. de 2024

·

A estadia foi de 1 noite

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

10

Amanda C

12 de mai. de 2024

·

A estadia foi de 1 noite

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

Hotel muy cerca del aeropuerto, nuevo, muy limpio y cómodo

10

Valeria

6 de jan. de 2025

·

A estadia foi de 1 noite

Limpio y cómodo, personal amable y buena atención, buenos precios

Limpio y cómodo, personal amable y buena atención, buenos precios

6

Ligia

18 de abr. de 2024

·

A estadia foi de 1 noite

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

El hotel olía mal. La habitación y, específicamente, el baño no bien limpiados. La verdad, no vamos a regresar, no fue una buena experiencia.

10

Noemi

7 de out. de 2024

·

A estadia foi de 1 noite

muy limpio y buen desayuno y nuevo

muy limpio y buen desayuno y nuevo

10

Geovani r

23 de mar. de 2025

·

A estadia foi de 1 noite

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

2

Graham

20 de fev. de 2025

·

A estadia foi de 1 noite

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

Beds are like a rock Breakfast was very simple Not comfortable at all The smell in lobby and hall ways was horrible

10

Jose

12 de out. de 2024

·

A estadia foi de 1 noite

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

2

Arturo

11 de out. de 2024

·

A estadia foi de 1 noite

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

El aire acondicionado no trabajaba. A la ducha le faltaba la cortina y no nos pudimos bañar. Aunque las camas estaban tendidas tenían pelos por todos lados, fue muy incómodo tener que sacudir todo para sentirse en medio a gusto.. a partir del calor que estaba haciendo

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos e compactos; muitos observam colchões muito firmes, paredes finas e algum barulho. As comodidades podem ser limitadas (por exemplo, sem geladeira ou cofre em alguns), e alguns hóspedes relataram problemas com o Wi-Fi, enquanto outros acharam as camas confortáveis.

Avaliações dos hóspedes relacionadas

4

Sara

29 de nov. de 2024

·

A estadia foi de 1 noite

Bed was uncomfortable, walls are thin and the hotel smelled bad.

Bed was uncomfortable, walls are thin and the hotel smelled bad.

10

Nancy

5 de mar. de 2025

·

A estadia foi de 1 noite

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Burnell

20 de fev. de 2025

·

A estadia foi de 1 noite

Loud hvac next door took time to get used to but overall it was great

Loud hvac next door took time to get used to but overall it was great

6

Karen

3 de fev. de 2025

·

A estadia foi de 2 noites

No safe or fridge

No safe or fridge

8

Rhonda

28 de fev. de 2025

·

A estadia foi de 1 noite

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Dayna

17 de fev. de 2025

·

A estadia foi de 1 noite

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

This hotel is fine for a quick stay before/after the airport, but I wouldn’t go back. The walls are thin and I could hear other guests moving around in their rooms when I was trying to sleep. The beds are very very firm. The wifi didn’t work for me, which was annoying. The bathroom was designed with literally zero counter space. However the hotel is clean and new and very close to the airport. The free breakfast was basic continental-style, but appreciated. The staff was nice enough. I wasn’t unhappy with the stay but I also think there’s better out there to be found. I would not rebook at this hotel.

8

Rochelle

13 de nov. de 2024

·

A estadia foi de 1 noite

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

The hotel was clean. They forgot to leave washcloths. The matress was very hard and uncomfortable. It left me back in so much pain.

8

Isai

21 de jul. de 2024

·

A estadia foi de 1 noite

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

The room was clean but very small. The bed was very hard. Only one person working the desk at check in. Long line and long wait to get our room. Staff was very helpful and kind.

8

Norma

14 de mar. de 2024

·

A estadia foi de 1 noite

Clean, good price, shuttle, near airport. Small rooms

Clean, good price, shuttle, near airport. Small rooms

8

Diana

18 de fev. de 2025

·

A estadia foi de 1 noite

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

Installation are clean, 5 min to airport, the beds aren’t comfortable to hard. Staff are not friendly, the tv’s are not smart only regular channels, overall convenient to stay one night.

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Serviço

O serviço é inconsistente: funcionários simpáticos e prestativos são mencionados, mas muitos relatam check-in muito lento ou com poucos funcionários, comunicação precária do transporte e problemas ocasionais com reservas ou cobranças.

Avaliações dos hóspedes relacionadas

4

Tzitzi

16 de nov. de 2024

·

A estadia foi de 1 noite

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

Las personas de recepción estaban de mal humor desde que estabamos en fila. Nos tardamos mas de 50 minutos en hacer el check in. La recepcionista, incluso teniendo mi identificación, insistia en darme la documentación de otra persona diciendo que era la de mi cuarto, yo le dicia que no y ella insistia, bastante grosera. Al pagar con American Express no se reflejaba el pago de inmediato por lo que tuvimos que esperar ahi mas de 10 minutos incluso mostrando que la terminal si lo habia cobrado. Pesima experiencia el check in en estos hoteles. Hubo dos otros clientes que llegaron por error y en lugar de ayudarlos se molestaban diciendo que estaban en el lugar equivocado. Tuvimos que intervenir para que los apoyaran en minimo decir a donde ir, les falta empatia con sus culientes y los turistas. Los cuartos bien, pero las camas muy duras.

4

Tereza

23 de dez. de 2024

·

A estadia foi de 1 noite

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

The place was dirty. Floors dirty, sheets used and dirty, breakfast dirty, servers uniforms dirty. One slow coffee machine for hotel. Trash on floor everywhere. The check in took long time. Front desk staff poor.

6

Richard

31 de dez. de 2024

·

A estadia foi de 1 noite

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

The poor night clerk was overwhelmed when we arrived late after taking over 4 hours to get through customs. Even though there were only 6 people in front of us, it took over an hour to get to us so we could check in! The room was nice but breakfast was horrible as it was so busy and the food was gone the second it came out. They were obviously not prepared for the hotel being full.

2

GINA

2 de jul. de 2024

·

A estadia foi de 1 noite

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

Rudest and snob receptionist I have ever encountered. I'm a frequent traveller and believe me when I say that the people you put behind the desk is very crucial in making the guest feel welcomed. Train them better customer service. When I politely approach them during 3PM check in and looking to ask questions, they wont look at you nor answer you. They will answer you when its convenient for them. Will recommend this location.

2

Geoffrey

12 de jan. de 2025

·

A estadia foi de 1 noite

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

Reserved through Expedia only to arrive and be told that they have no rooms available. No apologies, just a shrug. We had to double back to the airport and pay 3 times as much for the Hilton, but at least they hadn’t overbooked. We weren’t the only ones, 3 other parties with reservations were there and losing their minds at the checkin counter. Apparently, a confirmed Expedia reservation doesn’t count for much.

8

Juan M

22 de abr. de 2025

·

A estadia foi de 1 noite

Muy amables Solo un poco lento el check in

Muy amables Solo un poco lento el check in

4

Jon

13 de jan. de 2025

·

A estadia foi de 1 noite

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

Clean and efficient. Good staff. Negative: nothing walkable from hotel. No restaurant or bar. No bar in hotel just room service menu that can be served in lobby/breakfast area. They had no record of my reservation through Expedia. If I had not had printed copy of res we would have been without rooms 45 minutes to sort it out. I blame Expedia.

10

Jose

12 de out. de 2024

·

A estadia foi de 1 noite

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

Servicio de excelencia. Front desk very friendly. Facilities clean, room clean, bed comfortable

8

Christine

2 de mar. de 2025

·

A estadia foi de 1 noite

Our room was comfortable and staff were friendly and helpful.

Our room was comfortable and staff were friendly and helpful.

2

Romain

29 de jan. de 2025

·

A estadia foi de 1 noite

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

Terrible. Ultra long Check-in. Misinformation for the shuttle. Nobody answered the number they provided me so I waited 1h30 at the airport before spending 1000 pesos for a taxi… a shame. Even this morning, I check twice personally and physically at the lobby that my family was registered for the 5 am shuttle. With the previous day experience, I had a bad feeling so I wake up early to check again with the driver at 4.45 and I did well, we were not on his list. Absolutely terrible. Children would have done a better service than this staff. As I paid at the hotel, I don’t think there is a way to get any refund or compensation. I tried to chat with them (3 people) but their English is limited and as soon as the discussion became unpleasant for them, they switched in the « I don’t speak English » mode and use their phone as a translator… Never again at this place.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Muito conveniente para o aeroporto. Os arredores são industriais, com poucas opções de refeições acessíveis a pé, embora haja uma loja 7-Eleven e uma casa de tacos por perto.

Avaliações dos hóspedes relacionadas

8

Isidro

10 de dez. de 2024

·

A estadia foi de 1 noite

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

This is primarily a business hotel. I stayed overnight to catch a flight early morning, earlier than breakfast, so can't comment on it. Room is OK, although i struggled finding the light switches. There a are a couple of convenience shops around, but the neighbourhood isn't inviting. Overall, it was a good experience, and will stay again if i needed a bed nearby Cancun's airport. The shuttle service is available 24 hours, so it is a strength.

8

JAMES

12 de fev. de 2025

·

A estadia foi de 1 noite

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

This hotel is not somewhere that you would spend a week in Cancun but for a short stay near the airport it is more than sufficient. The hotel is clean and comfortable with plenty of parking and the staff is very nice. The location is near a busy road and the rooms overlook some industrial yards. The free breakfast about what you would expect. We were getting in very late so it didn’t make sense to pay for a night in an all inclusive so it served its purpose well

8

Maria

18 de fev. de 2025

·

A estadia foi de 1 noite

Close to airport

Close to airport

10

Mary

3 de mar. de 2024

·

A estadia foi de 1 noite

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

Great new hotel- very close to the airport and has a shuttle! The hotel is clean, staff is attentive, great taco place within walking distance. They have a pool and gym- Great overnight spot

8

Rebecca

5 de jan. de 2025

·

A estadia foi de 1 noite

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

It was a great place to stay in close to the airport. The airport shuttle was fast, and picked us up within 30 mins of calling. The room was comfortable and clean. The staff are friendly and helpful. The breakfast was busy, and most of the food was gone by the time I arrived. There is a taco place, 7-11 and money exchange place within 3 minutes walk from the hotel.

10

Jorge

1 de mai. de 2024

·

A estadia foi de 1 noite

Great, nothing around but convenient to get to the airport

Great, nothing around but convenient to get to the airport

10

Alfredo Manuel

4 de ago. de 2024

·

A estadia foi de 1 noite

Excelente ubicación

Excelente ubicación

8

Steve

23 de nov. de 2024

·

A estadia foi de 1 noite

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

Convenience to the airport and perfect for a quick stop after leaving the airport in between destinations. Taco restaurant around the corner is only place to eat if you don’t want to eat at the hotel.

8

Cara

24 de dez. de 2024

·

A estadia foi de 1 noite

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

My son and I stayed here after a late arrival to Cancun on our way to Valladolid. Everything is clean and new, the staff were extremely helpful. The location is close to the airport but not really around anything, which was completely fine for us. Big, new, free parking garage. If you have a kid who is a picky eater there might not be a lot they will eat from the continental breakfast, but probably enough to tide them over until you can find a bakery or breakfast spot. Overall very good, would recommend for a low cost place for the night.

8

Alonso

18 de out. de 2024

·

A estadia foi de 2 noites

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

Bien ubicada para hacer escala, cerca del aeropuerto este hotel es el ideal, si en tu día quieres ir a la playa o a algún lugar solo tienes dos opciones, taxi/uber o transporte público el cual es muy malo, la zona en temporada de lluvia se llena de agua en algunos sectores y es carente de banquetas. El hotel estuvo perfecto, el personal muy amable y las instalaciones así como la atención de 10.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é básico e pode acabar ou começar mais tarde do que o esperado; vários hóspedes observam opções veganas muito limitadas ou inexistentes. As opções de refeições no local são limitadas, com poucas alternativas nas proximidades.

Avaliações dos hóspedes relacionadas

6

Sunetra

3 de jan. de 2025

·

A estadia foi de 1 noite

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

Some of the staff at the front desk were not very nice. Also, there were absolutely zero options for vegan food (including plain bread or any plant based milk or even bananas) for the breakfast. We left without a breakfast.

6

Iris

1 de jan. de 2025

·

A estadia foi de 1 noite

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

We stayed for one night at City Express before our all inclusive vacation at another resort. It was okay but breakfast and dining option are limited.

10

Nancy

5 de mar. de 2025

·

A estadia foi de 1 noite

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

Great for our quick layover! The shuttle was excellent, pickup outside door labeled “family and friends” and call the hotel. We waited about 15minutes. Bed super comfy. The breakfast was pretty basic but we were happy since there are no restaurants around except a 7-11 and a taco place (restaurant in hotel only for dinner). Will be staying here on our trip back.

10

Ricardo

31 de ago. de 2024

·

A estadia foi de 1 noite

Cerca de aeropuerto, el desayuno lo sirven tarde....

Cerca de aeropuerto, el desayuno lo sirven tarde....

8

Rhonda

28 de fev. de 2025

·

A estadia foi de 1 noite

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

The rooms are very small but clean. However the walls are very thin and you can hear the room next to you. The continental breakfast had no coffee and lacked fruit.

6

Amreka

3 de jan. de 2025

·

A estadia foi de 6 noites

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

Breakfast was not suitable for vegans and breakfast was very limited to guests even though it was stated it was available from 7am-11am

6

Simon

8 de jan. de 2025

·

A estadia foi de 1 noite

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

Ok lufthavnshotel til en enkelt overnatning. Pænt og rent. Virkelig ringe morgenmad.

6

Natalia

11 de abr. de 2025

·

A estadia foi de 1 noite

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

8

Christine

1 de jan. de 2025

·

A estadia foi de 1 noite

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

The hotel is new and therehfore clean. Had to ask for glasses, water and conditioner as the one provided was three quarters gone. Walls are paper thin. We went down for breakfast at 7:45 and there were no eggs left or forks or bread. Asked for eggs and she brought them but didn't check what else was needed therefore no forks or bread. People that came after us were also annoyed as there didnt seem to be anyone looking after the breakfast. Disappointing after paying the price we did. I dont recommend this place.

6

Armando

12 de ago. de 2024

·

A estadia foi de 1 noite

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

El desayuno comienza tarde para un hotel de aeropuerto deben brindar servicio más temprano sobre todo porque ofrecen desayuno incluido

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Carlos

21 de mai. de 2026

·

A estadia foi de 1 noite

Bom café da manhã . Tem estacionamento gratis

Bom café da manhã . Tem estacionamento gratis

6

Natalia

11 de abr. de 2025

·

A estadia foi de 1 noite

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

O hotel é pra ficar uma noite somente. Fica bem perto do aeroporto e tem transfer gratuito. O quarto apesar de simples, tem um bom tamanho e estava limpo. O café da manhã é bem simples! Não vá esperando um café tipo buffet...

10

Geovani r

23 de mar. de 2025

·

A estadia foi de 1 noite

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

Ótimo custo benefício tudo novo e bem cuidado Quartos limpos e enxoval novo .

10

Jesus

25 de nov. de 2024

·

A estadia foi de 1 noite

Excelente

Excelente

10

Leidys

10 de set. de 2024

·

A estadia foi de 1 noite

Excelente

Excelente

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 13:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $77	19 $77
20 $81	21 $81	22 $77	23 $77	24 $77	25 $77	26 $81
27 $77	28 $81	29 $102	30 $82

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.