Sofitel Shahd Al Madinah
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226 $US
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From
226 $US
/nuit
À propos de cet établissement
Profitez des options de loisirs (un centre de remise en forme par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipeme...
Équipements
Profitez des options de loisirs (un centre de remise en forme par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie. Parmi les équipements et services offerts par cet hôtel vous trouvez également une boutique de souvenirs/un kiosque à journaux et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Arabesque, l'un des 2 restaurants de cet hôtel et profiterez d'un service d'étage 24 h/24. Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café.
Chambres
Les 469 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et des articles gratuits dans le mini-bar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent un ensemble douche/baignoire, des articles de toilette gratuits et un bidet. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Sofitel Shahd Al Madinah, vous serez au cœur de Médine, à moins de 10 minutes de marche de Le Dôme Vert et de Mosquée du Prophète. Cet hôtel de luxe se trouve à 2,8 km de Cimetière Al-Baqi et à 6,1 km de Mosquée de Quba.
À proximité
Mosquée Abu Dharr al Ghifari(0.3 miles)
Le Dôme Vert(0.4 miles)
Mosquée du Prophète(0.4 miles)
Cimetière Al-Baqi(0.5 miles)
Mosquée Al Ghamamah(0.7 miles)
Musée et Jardin Al-Safiya(0.7 miles)
Nouveau Marché Bilal(1 miles)
Mosquée Bilal Ibn Rabah(1 miles)
Musée du Chemin de Fer Al Hijaz(1.2 miles)
Mosquée Ali Ibn Abi Talib(1.6 miles)
Les Sept Mosquées(1.7 miles)
Château Historique de Quba(2.1 miles)
Mosquée Al-Jummah(2.3 miles)
Place des Martyrs d'Uhud(2.4 miles)
Centre commercial Al Noor(2.4 miles)
Aéroport de Medina Prince Mohammad Bin Abdulaziz (MED)(9.3 miles)
Aéroport international King Abdulaziz (JED)(246.7 miles)
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Emplacement
Opp Masjid Al Nabawy, PO Box 25517, Central District, Centre-ville de Madinah, Médine, Arabie Saoudite
Mosquée Abu Dharr al Ghifari (0.3 miles)
Le Dôme Vert (0.4 miles)
Mosquée du Prophète (0.4 miles)
Cimetière Al-Baqi (0.5 miles)
Mosquée Al Ghamamah (0.7 miles)
Musée et Jardin Al-Safiya (0.7 miles)
Avis des voyageurs
8.5
Très bien
Basé sur 3 676 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sofitel Shahd Al Madinah, les voyageurs ne cessent de faire l'éloge de l'emplacement imbattable, à quelques pas de Masjid Nabawi, ainsi que du personnel accueillant et serviable, et du buffet généralement satisfaisant que beaucoup trouvent varié et pratique pour les heures de prière.
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Ce qu'en disent des voyageurs
Au Sofitel Shahd Al Madinah, les voyageurs ne cessent de faire l'éloge de l'emplacement imbattable, à quelques pas de Masjid Nabawi, ainsi que du personnel accueillant et serviable, et du buffet généralement satisfaisant que beaucoup trouvent varié et pratique pour les heures de prière.
Les chambres varient de confortables et spacieuses à petites ou datées, avec des problèmes d'entretien récurrents tels que la climatisation faible, des problèmes de plomberie et des salles de bains usées, signalés dans plusieurs critiques. Les avis sur la propreté sont mitigés, avec de nombreux séjours impeccables, mais aussi des signalements de zones poussiéreuses ou d'un ménage insuffisant. Les équipements suscitent des plaintes répétées concernant les ascenseurs petits et lents aux heures de pointe, le Wi‑Fi intermittent et les nuisances sonores occasionnelles dues aux rénovations ; certains mentionnent également un parking limité. Attendez-vous à une proximité exceptionnelle et un service chaleureux, mais à un état des chambres variable et à des contraintes aux heures de pointe.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements sont mitigés : de nombreux clients signalent des ascenseurs petits et bondés avec de longues attentes aux heures de pointe, un Wi‑Fi intermittent et des périodes de rénovation qui causent du bruit pendant la journée ; le stationnement est limité.
Avis de voyageur à ce sujet
6
Sunil
4 juin 2024
·
A séjourné 4 nuits
No good wifi Would not stay again
No good wifi Would not stay again
10
Sulaiman
5 août 2025
·
A séjourné 2 nuits
Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
8
ak
2 oct. 2023
·
A séjourné 6 nuits
very nice hotel but very few lifts n very sml lifts can be frustrating atvtimes
very nice hotel but very few lifts n very sml lifts can be frustrating atvtimes
10
Imtyaz M
21 févr. 2026
·
A séjourné 3 nuits
All great from reception, to room, friendly staff and check out. Elevators are abit tight and can be a bit of a challenge at prayer times but that’s everywhere.
All great from reception, to room, friendly staff and check out. Elevators are abit tight and can be a bit of a challenge at prayer times but that’s everywhere.
8
Ashraf
12 déc. 2023
·
A séjourné 3 nuits
Prime location, few steps from AlHaram. Excellent breakfast. Some rooms are outdated and need renovation. The elevators are a problem specially at prayer time, although they just added more elevators.
Prime location, few steps from AlHaram. Excellent breakfast. Some rooms are outdated and need renovation. The elevators are a problem specially at prayer time, although they just added more elevators.
8
Amin
24 nov. 2023
·
A séjourné 4 nuits
Elevators were the only issue.
Elevators were the only issue.
8
Asadullah
18 juil. 2023
·
A séjourné 3 nuits
This was my third time staying in this hotel. The hotel needs some work, specially the elevators. The elevators are very slow and one time it opened before reaching the floor. Overall, the hotel is close to Haram and clean.
This was my third time staying in this hotel. The hotel needs some work, specially the elevators. The elevators are very slow and one time it opened before reaching the floor. Overall, the hotel is close to Haram and clean.
6
OSAMA
12 mars 2023
·
A séjourné 1 nuit
Parking arrangement and lots are very much poor, tight, dirty and messy. Room was quiet fair, although it was obviously certain cleanliness and damage over around the room as well the building overall. Staff were either not competent or randomly performing.
Parking arrangement and lots are very much poor, tight, dirty and messy. Room was quiet fair, although it was obviously certain cleanliness and damage over around the room as well the building overall. Staff were either not competent or randomly performing.
4
Zeeshan
3 nov. 2025
·
A séjourné 4 nuits
Overall the hotel is great but they are under construction so if you plan to stay here forget that you will ever get any sleep during the day starting at 5am because they construction noise will never let you sleep. The renovation won’t end for another year. Goodluck!!!!
Overall the hotel is great but they are under construction so if you plan to stay here forget that you will ever get any sleep during the day starting at 5am because they construction noise will never let you sleep. The renovation won’t end for another year. Goodluck!!!!
6
NAJIB
15 juil. 2025
·
A séjourné 2 nuits
Hôtel en travaux Le wifi très faible et coupé régulièrement
Hôtel en travaux Le wifi très faible et coupé régulièrement
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sur la propreté sont incohérents : de nombreux clients ont trouvé les chambres et les espaces communs très propres, tandis que d'autres ont signalé des pièces poussiéreuses, des salles de bains sales ou usées et un service de ménage lent ou négligent.
Avis de voyageur à ce sujet
10
Azer
21 nov. 2025
·
A séjourné 1 nuit
The staff are very helpful and it’s very clean. Enjoyed my stay and hope to be back here again.
The staff are very helpful and it’s very clean. Enjoyed my stay and hope to be back here again.
8
maria
13 janv. 2025
·
A séjourné 3 nuits
Conveniently located but really needs to be cleaned. The bathrooms need to be worked on.
Conveniently located but really needs to be cleaned. The bathrooms need to be worked on.
6
Mahmuda
17 avr. 2025
·
A séjourné 2 nuits
We arrived into Madinah on a Friday so we expected the place to be very bust for Friday prayers, We were early for check in so understandably we had to wait. The hotel itself was like a fish market, too many people around waiting and the lifts were constantly in use making it hard for our family to get to the concierge and the reception as we had a small child in a pram. Nevertheless we were allocated a room after an hour of waiting in which we prayed Friday prayers, our room was on the fourth floor, when we entered it looked clean on first inspection. However looking more closely we started to find marks on the skirting boards and doors and felt that the room had been rushed to clean and no attention was given to doors and windows etc. The room had a dusty feel to it and as we travelled 5 hours by car from Makkah, we just wanted to rest up. We had 2 small kids and they started to feel unwell, i contacted the housekeeping team and explained that the room was not clean to a standard but they didn't seem to be interested in our concern. Luckily the location is super close to everything you need, food, restaurants and shops, so i had to go and buy disinfectant and sprayed every surface of the room and athroom as we were not satisfied with the overall cleanliness and didn't want to risk our kids health, we did ask for some more carrier bags and bin liners from the hotel as our child was sick, but again they didnt seem interested.
We arrived into Madinah on a Friday so we expected the place to be very bust for Friday prayers, We were early for check in so understandably we had to wait. The hotel itself was like a fish market, too many people around waiting and the lifts were constantly in use making it hard for our family to get to the concierge and the reception as we had a small child in a pram. Nevertheless we were allocated a room after an hour of waiting in which we prayed Friday prayers, our room was on the fourth floor, when we entered it looked clean on first inspection. However looking more closely we started to find marks on the skirting boards and doors and felt that the room had been rushed to clean and no attention was given to doors and windows etc. The room had a dusty feel to it and as we travelled 5 hours by car from Makkah, we just wanted to rest up. We had 2 small kids and they started to feel unwell, i contacted the housekeeping team and explained that the room was not clean to a standard but they didn't seem to be interested in our concern. Luckily the location is super close to everything you need, food, restaurants and shops, so i had to go and buy disinfectant and sprayed every surface of the room and athroom as we were not satisfied with the overall cleanliness and didn't want to risk our kids health, we did ask for some more carrier bags and bin liners from the hotel as our child was sick, but again they didnt seem interested.
10
Talha
20 nov. 2025
·
A séjourné 4 nuits
I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful
I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful
2
Omran
23 nov. 2024
·
A séjourné 3 nuits
Phone doesn’t work No hot water for shower Bathroom was dirty Not 5 stars but 3 stars definitely.
Phone doesn’t work No hot water for shower Bathroom was dirty Not 5 stars but 3 stars definitely.
6
Aimaad
30 avr. 2023
·
A séjourné 2 nuits
Overall ok but cleanliness is not good at all. They gave me an 'upgraded' room but I soon realized it was a room in a dark corner of the hotel and it was smelly and dusty. Bathroom sink area was very unclean, the whole place had a damp and dusty feel to it. Not great for the price they charge, much better to find another hotel at these rates.
Overall ok but cleanliness is not good at all. They gave me an 'upgraded' room but I soon realized it was a room in a dark corner of the hotel and it was smelly and dusty. Bathroom sink area was very unclean, the whole place had a damp and dusty feel to it. Not great for the price they charge, much better to find another hotel at these rates.
2
Jose Manuel
5 janv. 2026
·
A séjourné 1 nuit
El hotel tiene pésimo servicio , discriminan a los que no somos musulmanes , todo el hotel es un caos , sucio , no parece un hotel 5 estrellas Te dejan las maletas en las calles . Habitaciones sucias , el baño con pelos púbicos . Tratas de dormir y te suenan las oraciones . La gente del hotel te pide que te cubras de una forma grosera
El hotel tiene pésimo servicio , discriminan a los que no somos musulmanes , todo el hotel es un caos , sucio , no parece un hotel 5 estrellas Te dejan las maletas en las calles . Habitaciones sucias , el baño con pelos púbicos . Tratas de dormir y te suenan las oraciones . La gente del hotel te pide que te cubras de una forma grosera
10
RIham
18 déc. 2025
·
A séjourné 2 nuits
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
6
Imraan
17 juil. 2024
·
A séjourné 7 nuits
The hotel is in a good location. Cleanliness is however and issue.
The hotel is in a good location. Cleanliness is however and issue.
4
Azizur
10 août 2024
·
A séjourné 2 nuits
The hotel is located yards away from the Masjid which is incredible. The staff and service were good. Good selection of food options (breakfast and dinner) as we went for half board. However, the property is in a bad state and cleanliness was very poor. During our 2nd night the whole curtains railing fell down, however this was promptly fixed. Basic amenities like shower gel and lotions were empty, towels limited, floors creaking and housekeeping looked like they just did up the bed. Very busy and noisy hotel.
The hotel is located yards away from the Masjid which is incredible. The staff and service were good. Good selection of food options (breakfast and dinner) as we went for half board. However, the property is in a bad state and cleanliness was very poor. During our 2nd night the whole curtains railing fell down, however this was promptly fixed. Basic amenities like shower gel and lotions were empty, towels limited, floors creaking and housekeeping looked like they just did up the bed. Very busy and noisy hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les expériences en matière de chambres sont mitigées : certaines sont spacieuses et confortables, mais beaucoup mentionnent des agencements petits ou un décor daté, avec des problèmes d'entretien récurrents tels qu'une climatisation faible, des problèmes de plomberie, des salles de bains usées et un éclairage naturel limité.
Avis de voyageur à ce sujet
6
Muhyaldeen
31 déc. 2024
·
A séjourné 2 nuits
Rooms are terrible
Rooms are terrible
8
Yaser
4 déc. 2025
·
A séjourné 4 nuits
Nice sized bathroom but the bedroom was extremely cramped. Also the duvet was far too warm and pillows excessively large. Didn't get even 1 night of good sleep. Toilet flush didn't work and half the time poops were floating around. Ewwww. Towel rail and toilet seat was lose. Toilet seat was not even soft close. Lobby didn't feel like a 5 star hotel. Staff are very helpful and accommodating but didn't bother raising all these issues. Food was excellent. 5 star food but physical hotel itself was more like a 20 year old 3 or 4 star. Some finishings and furniture were quite worn out and old looking.
Nice sized bathroom but the bedroom was extremely cramped. Also the duvet was far too warm and pillows excessively large. Didn't get even 1 night of good sleep. Toilet flush didn't work and half the time poops were floating around. Ewwww. Towel rail and toilet seat was lose. Toilet seat was not even soft close. Lobby didn't feel like a 5 star hotel. Staff are very helpful and accommodating but didn't bother raising all these issues. Food was excellent. 5 star food but physical hotel itself was more like a 20 year old 3 or 4 star. Some finishings and furniture were quite worn out and old looking.
6
Syed
21 mars 2024
·
A séjourné 4 nuits
i have stayed in this hotel several times before.but the hotel is not well maintained and the condition is getting worse and worse.this hotel needs serious improvement
i have stayed in this hotel several times before.but the hotel is not well maintained and the condition is getting worse and worse.this hotel needs serious improvement
4
Mirza
29 mai 2024
·
A séjourné 4 nuits
The room was extremely small; we booked for three poeple, and hardly there was a room for two people.
The room was extremely small; we booked for three poeple, and hardly there was a room for two people.
6
Ahmad
17 mai 2024
·
A séjourné 2 nuits
The building is so cramped, from the size of the elevators to the dining area to the rooms. Everything is so compact making it feel like you can’t relax and rejuvenate. The buffets are pretty good. The staff is very kind and friendly and helpful. Barely any sunlight in the rooms
The building is so cramped, from the size of the elevators to the dining area to the rooms. Everything is so compact making it feel like you can’t relax and rejuvenate. The buffets are pretty good. The staff is very kind and friendly and helpful. Barely any sunlight in the rooms
2
Muhsen
14 sept. 2024
·
A séjourné 3 nuits
The air conditioner broke down and started dripping water.
The air conditioner broke down and started dripping water.
10
Hind
7 févr. 2026
·
A séjourné 1 nuit
The biggest strength of this hotel is unquestionably the staff. From the moment we arrived, we felt truly welcomed. Special thanks to Anas, who set a very high standard of guest service. He welcomed us with genuine care, managed all the check-in procedures smoothly, and ensured we were completely satisfied. While waiting for the rooms to be ready, he thoughtfully arranged complimentary drinks at the restaurant, which reflected true five-star hospitality. At the restaurant, Abdul Kareem was exceptionally kind and attentive. Another highlight was Lujain at reception, who was the icing on the cake — extremely welcoming, warm, and informative. Special thanks also to Mohammed Altoudi, who was extremely professional and efficient during the checkout process. The rooms were clean, spacious, and very comfortable, with comfortable beds that allowed us to rest well. The location is excellent. A few points for improvement: the bathrooms felt slightly worn out, a and the room service, as is often the case in Makkah and Madinah hotels, was below the expected five-star standard. Additionally, the ladies’ prayer room would benefit from more privacy or better isolation from the main entrance, to enhance comfort and serenity.
The biggest strength of this hotel is unquestionably the staff. From the moment we arrived, we felt truly welcomed. Special thanks to Anas, who set a very high standard of guest service. He welcomed us with genuine care, managed all the check-in procedures smoothly, and ensured we were completely satisfied. While waiting for the rooms to be ready, he thoughtfully arranged complimentary drinks at the restaurant, which reflected true five-star hospitality. At the restaurant, Abdul Kareem was exceptionally kind and attentive. Another highlight was Lujain at reception, who was the icing on the cake — extremely welcoming, warm, and informative. Special thanks also to Mohammed Altoudi, who was extremely professional and efficient during the checkout process. The rooms were clean, spacious, and very comfortable, with comfortable beds that allowed us to rest well. The location is excellent. A few points for improvement: the bathrooms felt slightly worn out, a and the room service, as is often the case in Makkah and Madinah hotels, was below the expected five-star standard. Additionally, the ladies’ prayer room would benefit from more privacy or better isolation from the main entrance, to enhance comfort and serenity.
6
Zainab Iqbal
18 nov. 2025
·
A séjourné 4 nuits
The location is very good, the price I paid for the stay was very expensive and feel it should have been less. Washrooms are outdated compared to the rooms
The location is very good, the price I paid for the stay was very expensive and feel it should have been less. Washrooms are outdated compared to the rooms
10
Ebrahim
6 juil. 2025
·
A séjourné 4 nuits
Excellent stay. Comfortable rooms
Excellent stay. Comfortable rooms
2
Annick
1 déc. 2024
·
A séjourné 1 nuit
Hotel does not react to emails/whatsapp/phone calls. Tried at least 10 times, no reply at all ! Booked a Executive club room but the club was closed. At any point were we notified about this prior to our arrival but we did pay for it. To compensate we received a voucher for a free drink with very limited choice. Could not choose sparkling water for example. Rooms are outdated and need urgent refurbishing. Mold in the sink, sockets do not work, dirty carpet, noisy airco, windows do not open….we were put next to a room where construction was going on. The smell of paint and tarnish was awful ! Wrote an email to the head of quality guest experience and strategic development…..guess what….no reply again ! This is my worst experience with Accor ever ! Not at all the standards of a Sofitel and definitely NOT a 5 star hotel ! Avoid this hotel if you can…..
Hotel does not react to emails/whatsapp/phone calls. Tried at least 10 times, no reply at all ! Booked a Executive club room but the club was closed. At any point were we notified about this prior to our arrival but we did pay for it. To compensate we received a voucher for a free drink with very limited choice. Could not choose sparkling water for example. Rooms are outdated and need urgent refurbishing. Mold in the sink, sockets do not work, dirty carpet, noisy airco, windows do not open….we were put next to a room where construction was going on. The smell of paint and tarnish was awful ! Wrote an email to the head of quality guest experience and strategic development…..guess what….no reply again ! This is my worst experience with Accor ever ! Not at all the standards of a Sofitel and definitely NOT a 5 star hotel ! Avoid this hotel if you can…..
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment salué comme chaleureux, professionnel et accommodant, de nombreux clients soulignant la serviabilité de la réception et les attentions ou surclassements attentionnés. Cependant, certains signalent des réponses lentes, des enregistrements retardés, un manque de personnel aux heures de pointe et des perceptions occasionnelles de traitement préférentiel.
Avis de voyageur à ce sujet
10
Mohamed
13 nov. 2024
·
A séjourné 4 nuits
We arrived 4 hours before check in and we were given a room within a few mins with no fuss. Room was a suite - perfect for our family of 4. Room had everything we needed, free complimentary minibar which was refuelled daily. Room service and cleaning was on point and the reception staff whenever required fulfilled all requests. Breakfast was brilliant with plenty of selection and amazing views of the mosque of the prophet from one side. Location is the best thing - literally on the courtyard of the mosque with amenities and shops available in all directions. Would I reccomend? 1000% would i stay again? 1000000% !!!
We arrived 4 hours before check in and we were given a room within a few mins with no fuss. Room was a suite - perfect for our family of 4. Room had everything we needed, free complimentary minibar which was refuelled daily. Room service and cleaning was on point and the reception staff whenever required fulfilled all requests. Breakfast was brilliant with plenty of selection and amazing views of the mosque of the prophet from one side. Location is the best thing - literally on the courtyard of the mosque with amenities and shops available in all directions. Would I reccomend? 1000% would i stay again? 1000000% !!!
4
SULAIMAN
18 juil. 2025
·
A séjourné 2 nuits
I writing this review while waiting for ice more than 1 hour! When I call the room service he told me hotel is full Did i mentioned they tried to scam me with 2 invoices from the official restaurant? Still waiting for the ice to arrive by the way! This is one of the worst service I've encountered in any hotel even in 3 stars hotel in some area they have better room service
I writing this review while waiting for ice more than 1 hour! When I call the room service he told me hotel is full Did i mentioned they tried to scam me with 2 invoices from the official restaurant? Still waiting for the ice to arrive by the way! This is one of the worst service I've encountered in any hotel even in 3 stars hotel in some area they have better room service
10
Talha
20 nov. 2025
·
A séjourné 4 nuits
I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful
I would give this place 6 stars if I could. The hotel is so clean, on multiple occasions I had spotted staff members cleaning the elevator floor entrance. Every staff member that saw you would greet you, check if you needed anything. Our waking hours were all over the place, but any request we’d make at any hour (housekeeping, more water, toiletries etc) they were all responded to almost immediately. Once after breakfast, I had asked the reception for water, by the time I got upstairs, the bottles were there. The hotel has dates and tea in the lobby as soon as you enter. The location is so good, it’s on the north side of the mosque, you can enter the haram within seconds of leaving the hotel. We added breakfast as part of our reservation, best decision I’ve ever made. The hotel deserves 5 stars for the omelette alone. The food selection is very very big. The rooms were very clean. We booked a room with 2 twin beds even though we wanted a king (last minute booking), we put the beds together ourselves, we didn’t bother asking the staff, but the next time we stepped out, the hotel staff put the beds together properly including king sized sheets. This was very thoughtful and it makes you feel like you’re taken care of. Another note is we booked the hotel and went to check in 3 minutes later. And somehow, the rooms were ready for us. I was so impressed by this alone. Thank you for making our stay so wonderful
10
Salman
16 févr. 2025
·
A séjourné 3 nuits
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
6
Zameer
3 janv. 2024
·
A séjourné 2 nuits
Amazing food, vest location for families. Shower floods the bathroom, skirting boards mouldy. Lifts take long, but OK if leaving 30mins before azaan. MOST IMPORTANTLY Despite paying alot of money - made to feel like 2nd class guest. Shortage of table at dinner time - was told to sit anywhere, then told to move as table was reserved for VIP, despite not having anything to indicate it was reserved. Certain entrances are only for VIP, so then you have to walk round. Hotel would be awesome if they treated everyone equally.
Amazing food, vest location for families. Shower floods the bathroom, skirting boards mouldy. Lifts take long, but OK if leaving 30mins before azaan. MOST IMPORTANTLY Despite paying alot of money - made to feel like 2nd class guest. Shortage of table at dinner time - was told to sit anywhere, then told to move as table was reserved for VIP, despite not having anything to indicate it was reserved. Certain entrances are only for VIP, so then you have to walk round. Hotel would be awesome if they treated everyone equally.
10
Muhammed
24 avr. 2025
·
A séjourné 5 nuits
Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us.
Best Hotel. Staff and duty Manager very helpful. We as a family of 3 members were treated like Royalty/ were given free upgraded room/ Originally booked and paid from 19th to 24th April 2025 due to change in umrah rules in Mecca we had to check out on 22nd April earlier So we could perform our umrah in Mecca as new legislation would not allow forus to be in mecca after the 28th April and we were approved by duty manager Mohammed for the 2 day's refund. The hotel management will go above customer Expectations to facilitate what they could. Will always Stay at this Fabulous Hotel. Seven Stars from us.
8
Amna
3 août 2025
·
A séjourné 3 nuits
Everything was good except access to the room was delayed by 2 hours when we checked in. Room wasn’t ready because they gave us upgrade( that’s very nice of them) but I took so long
Everything was good except access to the room was delayed by 2 hours when we checked in. Room wasn’t ready because they gave us upgrade( that’s very nice of them) but I took so long
10
Abdulrazag
25 févr. 2026
·
A séjourné 10 nuits
Staff were very professional and helpful. Food above expectations. Housekeeping is superb.
Staff were very professional and helpful. Food above expectations. Housekeeping is superb.
10
YASSER
17 juil. 2025
·
A séjourné 4 nuits
Great service, Manager Mohammed helped me check in though I arrived 7 hours before check -time , Conceigne service was great as well as Zahed helped me book my train ticket, overall experience was wonderful
Great service, Manager Mohammed helped me check in though I arrived 7 hours before check -time , Conceigne service was great as well as Zahed helped me book my train ticket, overall experience was wonderful
2
Omar
21 avr. 2025
·
A séjourné 6 nuits
Terrible expierence at this hotel, house keeping takes 8 to 10 hours to attend to you. Guest services keep making false promises. Personally would never stay here again
Terrible expierence at this hotel, house keeping takes 8 to 10 hours to attend to you. Guest services keep making false promises. Personally would never stay here again
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement exceptionnel à 1 à 5 minutes à pied de Masjid Nabawi, avec un accès facile aux entrées des femmes, aux commerces et aux restaurants. Idéal pour les heures de prière et les familles souhaitant minimiser la marche.
Avis de voyageur à ce sujet
10
Mohammed Jamal
24 avr. 2025
·
A séjourné 2 nuits
Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
Great location 2 minutes walking to the prophets mosque. Ample elevators to go down easily even during busy period. Multiple shopping places and food shops very convenient. We had the half board package, very good variety for breakfast and dinner. Highly recommended hotel
10
Thaer
13 août 2025
·
A séjourné 1 nuit
Great place, Amazing location.
Great place, Amazing location.
8
Ayesha
1 déc. 2025
·
A séjourné 2 nuits
I’ve stayed at this hotel several times now, and the biggest advantage continues to be the location. It’s only a few steps from Masjid Nabawi and very close to the women’s entrance, which makes everything so convenient, especially during busy hours. The rooms are clean, the staff is courteous, and overall the service feels warm. The breakfast team was especially kind and attentive. I forgot the name of the gentleman helping us every morning, but he genuinely made the experience better with how accommodating he was. The front desk staff was polite as well. Breakfast itself was good; it could be improved a little, but overall it was enjoyable. The one major issue I’ve had, both during this stay and my previous stay, is the AC in the room. It seems to stay on all day yet never actually cools the room. Maintenance did come and try to fix it, but unfortunately it still didn’t work properly. For the price I paid and the standard this hotel aims for, this is something that really needs to be addressed. Everything else was great, but the AC problem is the main reason I can’t give a higher rating until it’s resolved.
I’ve stayed at this hotel several times now, and the biggest advantage continues to be the location. It’s only a few steps from Masjid Nabawi and very close to the women’s entrance, which makes everything so convenient, especially during busy hours. The rooms are clean, the staff is courteous, and overall the service feels warm. The breakfast team was especially kind and attentive. I forgot the name of the gentleman helping us every morning, but he genuinely made the experience better with how accommodating he was. The front desk staff was polite as well. Breakfast itself was good; it could be improved a little, but overall it was enjoyable. The one major issue I’ve had, both during this stay and my previous stay, is the AC in the room. It seems to stay on all day yet never actually cools the room. Maintenance did come and try to fix it, but unfortunately it still didn’t work properly. For the price I paid and the standard this hotel aims for, this is something that really needs to be addressed. Everything else was great, but the AC problem is the main reason I can’t give a higher rating until it’s resolved.
10
Mohamed
15 août 2024
·
A séjourné 2 nuits
Excellent location premium hotel
Excellent location premium hotel
10
roofi
12 avr. 2025
·
A séjourné 1 nuit
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
10
shahid
10 mai 2024
·
A séjourné 3 nuits
Great location. Very close, 3 min walk, to Masjid Nabawi. All the fast food places within 1 min walk. Airport is 20 min and train station is 15 min.
Great location. Very close, 3 min walk, to Masjid Nabawi. All the fast food places within 1 min walk. Airport is 20 min and train station is 15 min.
10
Hafidha
28 oct. 2025
·
A séjourné 4 nuits
Hotel is very close to Masjid Nabawi about 5mins walk, the service is very good, the food is excellent and staff are very helpful.
Hotel is very close to Masjid Nabawi about 5mins walk, the service is very good, the food is excellent and staff are very helpful.
10
Auwal
12 oct. 2025
·
A séjourné 3 nuits
Closeness to the mosque and its beauty
Closeness to the mosque and its beauty
10
SHAHZADA
29 sept. 2025
·
A séjourné 4 nuits
The hotel location is the best .. u come out and literally walk 1 min and u are in the Masjid... opp is tayabba shopping center & bin daood so no need to go shopping anywhere... food shops all around ...i would not stay anywhere else
The hotel location is the best .. u come out and literally walk 1 min and u are in the Masjid... opp is tayabba shopping center & bin daood so no need to go shopping anywhere... food shops all around ...i would not stay anywhere else
10
Mehbub
29 sept. 2025
·
A séjourné 5 nuits
From start to finish everything went according to plan. Being busy in restaurant at breakfast time staff did their best to make sure that you got what you needed. Clean rooms. Jafar from room cleaning was very helpful. Breakfast was good plenty variety. Location of hotel brilliant.
From start to finish everything went according to plan. Being busy in restaurant at breakfast time staff did their best to make sure that you got what you needed. Clean rooms. Jafar from room cleaning was very helpful. Breakfast was good plenty variety. Location of hotel brilliant.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les buffets, en particulier le petit-déjeuner, sont largement salués pour leur qualité et leur variété, et beaucoup apprécient le rapport qualité-prix des forfaits demi-pension. Aux heures de pointe, les lieux peuvent être fréquentés, avec un manque de personnel occasionnel ou des problèmes d'agencement.
Avis de voyageur à ce sujet
10
Hamza
14 avr. 2024
·
A séjourné 5 nuits
Food is great, tried breakfast and dinner buffets for many days, quality and variety is great. Service is good, service is great as well and very responsive
Food is great, tried breakfast and dinner buffets for many days, quality and variety is great. Service is good, service is great as well and very responsive
8
Ayesha
1 déc. 2025
·
A séjourné 2 nuits
I’ve stayed at this hotel several times now, and the biggest advantage continues to be the location. It’s only a few steps from Masjid Nabawi and very close to the women’s entrance, which makes everything so convenient, especially during busy hours. The rooms are clean, the staff is courteous, and overall the service feels warm. The breakfast team was especially kind and attentive. I forgot the name of the gentleman helping us every morning, but he genuinely made the experience better with how accommodating he was. The front desk staff was polite as well. Breakfast itself was good; it could be improved a little, but overall it was enjoyable. The one major issue I’ve had, both during this stay and my previous stay, is the AC in the room. It seems to stay on all day yet never actually cools the room. Maintenance did come and try to fix it, but unfortunately it still didn’t work properly. For the price I paid and the standard this hotel aims for, this is something that really needs to be addressed. Everything else was great, but the AC problem is the main reason I can’t give a higher rating until it’s resolved.
I’ve stayed at this hotel several times now, and the biggest advantage continues to be the location. It’s only a few steps from Masjid Nabawi and very close to the women’s entrance, which makes everything so convenient, especially during busy hours. The rooms are clean, the staff is courteous, and overall the service feels warm. The breakfast team was especially kind and attentive. I forgot the name of the gentleman helping us every morning, but he genuinely made the experience better with how accommodating he was. The front desk staff was polite as well. Breakfast itself was good; it could be improved a little, but overall it was enjoyable. The one major issue I’ve had, both during this stay and my previous stay, is the AC in the room. It seems to stay on all day yet never actually cools the room. Maintenance did come and try to fix it, but unfortunately it still didn’t work properly. For the price I paid and the standard this hotel aims for, this is something that really needs to be addressed. Everything else was great, but the AC problem is the main reason I can’t give a higher rating until it’s resolved.
10
Abdelhameed
29 juil. 2024
·
A séjourné 2 nuits
Everything was beyond 10/10. All staff were friendly, helpful and very decent. Housekeeping, concierge and restaurant staff were always smiling and always keen to help. Check in and check out were very smooth thanks to the reception. Breakfast buffet had a variety of cuisines and food, everything was fresh, we didn’t try anything that we didn’t like. Proximity to the King Fahd gate and also ladies prayer entrance was very convenient. Also Taiba shopping center and a bunch of stores all around that makes the location perfect. Insha’Allah we would stay there again and again.
Everything was beyond 10/10. All staff were friendly, helpful and very decent. Housekeeping, concierge and restaurant staff were always smiling and always keen to help. Check in and check out were very smooth thanks to the reception. Breakfast buffet had a variety of cuisines and food, everything was fresh, we didn’t try anything that we didn’t like. Proximity to the King Fahd gate and also ladies prayer entrance was very convenient. Also Taiba shopping center and a bunch of stores all around that makes the location perfect. Insha’Allah we would stay there again and again.
10
Salman
16 févr. 2025
·
A séjourné 3 nuits
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
10
Sulaiman
5 août 2025
·
A séjourné 2 nuits
Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
Good: - Smooth check-in - free room upgrade - every single staff member was helpful, hardworking and provided excellent service - comfortable bed - steps away from Al Masjid an Nabawi Bad: - expect to wait a while for the lifts - layout of the breakfast area
8
Ali
19 févr. 2025
·
A séjourné 2 nuits
Nice hotel walking distance to the Musjid- but the restaurant needs help.
Nice hotel walking distance to the Musjid- but the restaurant needs help.
10
RIham
18 déc. 2025
·
A séjourné 2 nuits
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
10
MUHAMMAD
23 juil. 2024
·
A séjourné 4 nuits
Excellent hotel right next to Haram (perfect center), we got the king suite for our family of 5 and loved every bit. We had half board, dinner options were excellent, breakfast was just ok but overall great hospitality and convenience. We’d love to stay there again.
Excellent hotel right next to Haram (perfect center), we got the king suite for our family of 5 and loved every bit. We had half board, dinner options were excellent, breakfast was just ok but overall great hospitality and convenience. We’d love to stay there again.
10
Nour
14 nov. 2025
·
A séjourné 2 nuits
Great service & great food in their buffet
Great service & great food in their buffet
10
salam
6 sept. 2025
·
A séjourné 2 nuits
Highly recommend ! Walkable distance from the masjid nabawi ,close to everything Buffet was 10/10 different varieties. Staff were so helpful and friendly
Highly recommend ! Walkable distance from the masjid nabawi ,close to everything Buffet was 10/10 different varieties. Staff were so helpful and friendly
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Mostafa
20 déc. 2025
·
A séjourné 4 nuits
La propreté, l espace mais la chambre était froide et l eau aussi
La propreté, l espace mais la chambre était froide et l eau aussi
10
Mohamed Hassan
16 déc. 2025
·
A séjourné 2 nuits
Excellent emplacement, grande chambre, des fois il y a odeur cigarette dans quelques chambres
Excellent emplacement, grande chambre, des fois il y a odeur cigarette dans quelques chambres
8
Amine
24 nov. 2025
·
A séjourné 4 nuits
Beaucoup de bruit aux alentours, personnel super sympa
Beaucoup de bruit aux alentours, personnel super sympa
10
Salla Laura
20 nov. 2025
·
A séjourné 2 nuits
Chambre top
Chambre top
10
psh
27 sept. 2025
·
A séjourné 3 nuits
Bonjour à toute l’équipe Sofitel, Nous tenons à vous remercier sincèrement pour l’accueil fantastique que vous nous avez réservé malgré notre arrivée tardive. Nous avons été très touchés par vos attentions, en particulier la félicitation et le gâteau d’anniversaire que vous nous avez apporté, c’était vraiment magique! Un grand merci à Mohamed Ali au restaurant ainsi qu’aux deux managers de l’équipe pour leur gentillesse et leur professionnalisme. Vous avez rendu notre séjour inoubliable, c’est vraiment waw! Au plaisir de revenir chez vous bientôt. Hana
Bonjour à toute l’équipe Sofitel, Nous tenons à vous remercier sincèrement pour l’accueil fantastique que vous nous avez réservé malgré notre arrivée tardive. Nous avons été très touchés par vos attentions, en particulier la félicitation et le gâteau d’anniversaire que vous nous avez apporté, c’était vraiment magique! Un grand merci à Mohamed Ali au restaurant ainsi qu’aux deux managers de l’équipe pour leur gentillesse et leur professionnalisme. Vous avez rendu notre séjour inoubliable, c’est vraiment waw! Au plaisir de revenir chez vous bientôt. Hana
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 10:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your Médine trip?
Quel est généralement le tarif des chambres au Sofitel Shahd Al Madinah à Médine ?
Au cours des 60 à 90 prochains jours, le tarif moyen des chambres au Sofitel Shahd Al Madinah à Médine se situe généralement autour de 335 $US par nuit pour deux personnes, allant de 279 $US à 498 $US. Vous pouvez vous attendre à des tarifs plus bas en semaine, pendant les jours plus calmes, et à des tarifs plus élevés lors des pics de pèlerinage ou pendant les vacances.
À quels types d'attractions et de voyageurs le Sofitel Shahd Al Madinah s'adresse-t-il ?
Le Sofitel Shahd Al Madinah à Médine est situé à proximité de la Mosquée du Prophète et du Dôme vert, avec le cimetière d'Al-Baqi et le centre commercial Al Noor également facilement accessibles, ce qui le rend idéal pour les visites touristiques et les visites de mosquées. Le profil de l'hôtel est orienté vers les voyageurs d'affaires et de luxe, il convient donc parfaitement aux séjours haut de gamme et aux clients voyageant pour des visites officielles ou des voyages de groupe.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 252.39309472961423USD
- 2026-09-16: 187.54803241271972USD
- 2026-09-17: 249.44153253250118USD
- 2026-09-18: 250.43532893829342USD
- 2026-09-19: 208.69610744857786USD
- 2026-09-20: 213.64828552246092USD
- 2026-09-21: 213.64828552246092USD
- 2026-09-22: 234.99872568817136USD
- 2026-09-23: 414.41084318389886USD
- 2026-09-24: 468.07553402252194USD
- 2026-09-25: 393.5412061828613USD
- 2026-09-26: 201.73956761627196USD
- 2026-09-27: 201.73956761627196USD
- 2026-09-28: 211.6774791618347USD
- 2026-09-29: 201.73956761627196USD
- 2026-09-30: 278.2614707633972USD
- 2026-10-01: 773.0501296447753USD
- 2026-10-02: 311.05657711334226USD
- 2026-10-03: 245.4663644134521USD
- 2026-10-04: 245.4663644134521USD
- 2026-10-05: 245.4663644134521USD
- 2026-10-06: 245.4663644134521USD
- 2026-10-07: 235.80058941955565USD
- 2026-10-08: 269.31735562362667USD
- 2026-10-09: 269.31735562362667USD
- 2026-10-10: 245.4663644134521USD
- 2026-10-11: 242.48607795562742USD
- 2026-10-12: 245.4663644134521USD
- 2026-10-13: 245.4663644134521USD
- 2026-10-14: 245.4663644134521USD
- 2026-10-15: 333.6042290618896USD
- 2026-10-16: 306.795339163208USD
- 2026-10-17: 284.22421418991087USD
- 2026-10-18: 284.22421418991087USD
- 2026-10-19: 282.6793530822754USD
- 2026-10-20: 284.22421418991087USD
- 2026-10-21: 284.22421418991087USD
- 2026-10-22: 387.18188941650385USD
- 2026-10-23: 472.0507196456909USD
- 2026-10-24: 313.04413491668697USD
- 2026-10-25: 289.1931612106323USD
- 2026-10-26: 284.22421418991087USD
- 2026-10-27: 285.372309412384USD
- 2026-10-28: 305.0938336868286USD
- 2026-10-29: 309.0689843017578USD
- 2026-10-30: 309.0689843017578USD
- 2026-10-31: 284.22421418991087USD
- 2026-11-01: 284.22421418991087USD
- 2026-11-02: 284.22421418991087USD
- 2026-11-03: 317.5269400161743USD
- 2026-11-04: 322.9820639663696USD
- 2026-11-05: 315.03172772827145USD
- 2026-11-06: 383.6033121414184USD
- 2026-11-07: 287.1956435630798USD
- 2026-11-08: 284.22421418991087USD
- 2026-11-09: 284.22421418991087USD
- 2026-11-10: 284.22421418991087USD
- 2026-11-11: 284.22421418991087USD
- 2026-11-12: 478.3000405227661USD
- 2026-11-13: 516.7712953445434USD
- 2026-11-14: 360.7461173370361USD
- 2026-11-15: 284.22421418991087USD
Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Seuls les Musulmans sont autorisés à entrer dans les villes saintes de la Mecque et de Médine.
- En fonction des pays, certaines lois peuvent contraindre les personnes n'étant pas mariées à réserver des chambres séparées. Dans le cas où l'hébergement l'exigerait, les clients sont chargés de fournir la preuve de leur mariage.
- Les couples souhaitant partager une chambre doivent fournir un justificatif de mariage.
- L'hébergement est gratuit pour un enfant âgé de 6 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Frais pour le parking couvert en libre-service : 150 SAR par jour
- Un supplément est prévu en cas d’arrivée entre minuit et 04 h 00
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier
Nettoyage à sec
Services
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Wheelchair Accessible (Limited)
Parking
Parking
Service de voiturier
Parking (Limited)
Parking Onsite