Novotel Makkah Thakher City
36 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
36 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Novotel Makkah Thakher City, les prix par nuit s'élèvent en moyenne à 36 $US pendant le mois le moins cher (septembre) et à 289 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 55 $US |
| février | 60 $US |
| mars | 110 $US |
| avril | 45 $US |
| mai | 289 $US |
| juin | 46 $US |
| juillet | 40 $US |
| août | 36 $US |
| septembre | 36 $US |
| octobre | 39 $US |
| novembre | 39 $US |
| décembre | 54 $US |
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sept. · 36 $US
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Le plus cher : mai (env. 289 $US)
Le moins cher : septembre (env. 36 $US)
À propos de cet établissement
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Équipements
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une consigne à bagages. Cet hôtel dispose de 6 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour dans cet hôtel, vous pourrez manger dans l'un de ses 3 restaurants ou un café, sans oublier de profiter du service d'étage 24 h/24. L'hébergement vous invite à la détente dans un de ses 3 bars/lounges. Un petit déjeuner buffet est servi tous les jours de 06 h 30 à 10 h 30 moyennant un supplément.
Chambres
Les 1461 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un sèche-cheveux et des chaussons. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Se trouvant à La Mecque (Rie Adhakhir), Novotel Makkah Thakher City est à moins de 10 minutes en voiture de Souk Al-Khalil et de Mosquée du Faqīh. Cet hôtel se trouve à 5,3 km de Grotte de Hira et à 6,3 km de Les Tours de l'Horloge.
À proximité
Mosquée Al-Jinn(1.1 miles)
Cimetière d'Al Malaa(1.2 miles)
Grande Mosquée de La Mecque(1.8 miles)
Collines de Safâ et Marwah(1.9 miles)
Porte Al-Salam(2 miles)
Puit de Zamzam(2 miles)
Maqam Ibrahim(2 miles)
Kaaba(2 miles)
Pierre Noire(2 miles)
Porte du roi Fahd(2.2 miles)
Les Tours de l'Horloge(2.3 miles)
Cour de l'Alkhalil(2.3 miles)
Souk Al-Khalil(2.3 miles)
60e rue(2.5 miles)
Mosquée Sheikh Abdul Aziz Ibn Baz(2.5 miles)
Aéroport principal le plus pratique pour rejoindre Novotel Makkah Thakher City : Aéroport international King Abdulaziz (JED)(57.3 miles)
Parking
Restaurant
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Ménage
Emplacement
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237, Rie Adhakhir, La Mecque, Arabie Saoudite
Mosquée Al-Jinn (1.1 miles)
Cimetière d'Al Malaa (1.2 miles)
Grande Mosquée de La Mecque (1.8 miles)
Collines de Safâ et Marwah (1.9 miles)
Porte Al-Salam (2 miles)
Puit de Zamzam (2 miles)
Options de chambre
6
Chambre Supérieure, 2 lits une place
Détails de la chambre
2 Lits Simples
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Exécutive, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
431 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Supérieure, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Supérieure, plusieurs lits
Détails de la chambre
4× Lits Simples
Couchages 4
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Suite Junior, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
646 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Chambre, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre Triple Supérieure, 3 lits une place
Détails de la chambre
3× Lits Simples
Couchages 3
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Triple Familiale, plusieurs lits
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 6
646 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Chambre Familiale avec lits jumeaux, plusieurs lits
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 6
646 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs
8.4
Très bien
Basé sur 5 655 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Novotel Makkah Thakher City, les voyageurs font l'éloge constant de chambres propres et modernes, d'un personnel accueillant et d'un bon rapport qualité-prix, tout en notant que l'établissement est éloigné du Haram, avec des dépôts navette nécessitant de longues marches et une zone encore en forte construction.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Novotel Makkah Thakher City, les voyageurs font l'éloge constant de chambres propres et modernes, d'un personnel accueillant et d'un bon rapport qualité-prix, tout en notant que l'établissement est éloigné du Haram, avec des dépôts navette nécessitant de longues marches et une zone encore en forte construction.
Les commentaires sur le service sont mitigés : beaucoup soulignent un personnel attentionné et serviable, mais d'autres signalent des enregistrements lents ou bondés, des téléphones sans réponse, et un service de chambre ou de ménage incohérent. Les chambres sont généralement spacieuses et confortables, bien que des problèmes de maintenance récurrents incluent les douches qui se vident lentement, des odeurs occasionnelles dans la salle de bain ou des odeurs de fumée, un Wi‑Fi sporadique et du bruit pendant la journée provenant des travaux à proximité. Le petit-déjeuner et les restaurants sur place sont fréquemment salués, bien que plusieurs clients aient trouvé la variété ou le rapport qualité-prix inégaux et aient noté des retards occasionnels. Attendez-vous à un séjour propre et moderne avec des prix avantageux, contrebalancé par les compromis liés au transport dus à la distance et quelques incohérences de service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des navettes gratuites circulent fréquemment et sont utiles, mais de nombreuses critiques signalent des foules, des horaires variables, des points de dépôt éloignés et parfois une correspondance avec deux bus ; des équipements sur place tels qu'un salon de coiffure sont également mentionnés. Le stationnement est limité aux heures de pointe, et certains clients ont signalé un manque ou un manque de matériel de premiers secours adéquat.
Avis de voyageur à ce sujet
10
Naveed
29 janv. 2024
·
A séjourné 3 nuits
Excellent shuttle service to Haram 24 hrs a day.
Excellent shuttle service to Haram 24 hrs a day.
8
Achta
6 avr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
6
Khwaja
27 nov. 2025
·
A séjourné 3 nuits
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
8
ali
3 avr. 2025
·
A séjourné 6 nuits
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
6
Nizar
14 févr. 2025
·
A séjourné 4 nuits
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
Very poor first-aid kit . Has absolutely nothing in it to clean or to wrap if you get your self bit cut . Not even bandage. Very disappointed. And thats should be a first priority and been checked regularly for the management or the health department the first-aid kit ... breakfast was nice shuttle bus was convenient.
8
lubna
30 janv. 2025
·
A séjourné 2 nuits
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
Newer hotel, clean, good bed line. Staff is helpful. Key issue is the shuttle to the Haram. One has to take two buses to reach the Haram. And the 2nd bus k
10
israr
7 nov. 2025
·
A séjourné 3 nuits
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
ali
23 avr. 2024
·
A séjourné 7 nuits
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
I stayed several times in this hotel and one of the reason makes me to return is the cleanest of the remises. However, the transportation (bus shuttle service) is poor and needs to be significantly improved! Sometimes overcrowded by non hotel residents passengers and hard to verify also the frequency of the buses is not as advertised! Buses leave earlier than scheduled and more often fully packed! Unorganized and poorly identifiable pick up bus stop in Gaza station near Kaaba. The problem of the hotel is TRANSPORTATION!!!!!
10
SYED
16 nov. 2025
·
A séjourné 3 nuits
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
8
Rustum
8 mars 2025
·
A séjourné 3 nuits
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
This hotel is about a 20-minute drive from the Kaaba, where cars must stop. It’s in a developing area of Makkah with few large buildings like Novotel, though construction is ongoing. There are some smaller buildings with shops and restaurants nearby, but taxis are still the best way to reach them. The hotel has a 24/7 barbershop, is fully wheelchair accessible, and consists of multiple large towers, dominating the landscape in early 2025. Shuttle buses run to and from the hotel, but taking a taxi offers more flexibility. The distance can be inconvenient if you need frequent trips to the Kaaba, especially for those with mobility issues or requiring frequent hotel access for supplies or restrooms. However, if you plan to stay at the Kaaba for several hours before returning, the location works well. As for the hotel, Tower 1/2 has the reception staff for checking in and out or talking in person to a staff member. The only real issue I found within the newly built hotel and rooms was that the shower area drained very slowly and was missing half the door. That sounds more drastic then it was but I am sure they can fix it if you tell them as I saw workers there on call for fixing hotel issues like any electrical or plumbing work. I had 2 rooms so I didn’t even bother calling in to get the shower area sorted and fixed. They also have a dining/restaurant on one of the floors and it’s a bit expensive but still somewhat manageable. Best to get the food package if staying for few days.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces publics sont largement décrits comme très propres et bien entretenus. Les problèmes récurrents incluent les douches qui se vident lentement, des odeurs occasionnelles de salle de bain ou d'égout, et des lacunes occasionnelles dans le service de ménage.
Avis de voyageur à ce sujet
2
Humaira
17 nov. 2025
·
A séjourné 1 nuit
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Amr
14 déc. 2025
·
A séjourné 1 nuit
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
Very clean room, very friendly stuff, great flexibility and comfortable after long day in Haram
10
Mohammad Nadim
4 févr. 2026
·
A séjourné 3 nuits
Spotless and nice staff
Spotless and nice staff
10
Abdul Qadeer
13 oct. 2025
·
A séjourné 1 nuit
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
6
Moustafa
8 nov. 2025
·
A séjourné 4 nuits
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
Let’s start with the positive aspects: • The staff were very respectful — from the reception team to the technicians and luggage service. • The environment was quiet and peaceful. • The reception team responded promptly whenever assistance was requested. Areas for improvement: • The room was scheduled to be ready at 4:00 p.m., but I had to wait in the reception area for about 45 minutes before receiving access. • During check-in at Tower Two, I was informed that my room was in Tower One, on the ninth floor. Unfortunately, I wasn’t aware that I was still in Tower Two, so I mistakenly went to the ninth floor of the wrong tower. It would have been helpful to receive clearer directions. I understand the staff were eager to prepare the room quickly, but a brief explanation about tower locations would have prevented this confusion. • A more serious concern relates to the convertible bed in the room. We were not informed that the bed could be transformed into a couch. While sitting near the head of the bed, it unexpectedly collapsed to the floor, posing a potential safety hazard — especially as there was a child nearby. This could have caused a serious injury if someone’s hand had been underneath. I strongly urge the hotel management to address this issue, either by providing clearer instructions or ensuring the bed mechanism is secured and safe for guests. The carpet also requires professional cleaning to maintain hygiene standards and overall guest comfort.
6
Bashir
23 nov. 2025
·
A séjourné 6 nuits
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Mounir
4 nov. 2024
·
A séjourné 8 nuits
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
Hôtel récent, propre, confortable. Très bon rapport qualité prix. Quartier en construction. Service de bus toutes les 30 mins qui a mis moins de 10 min pour aller à la mosquée sacrée. Nous n’avons pas pris de repas à l’hôtel, buffet dîner les week end et pdj tous les jours. Il y a une boutique et un super market en bas de l’hôtel. Service de ménage quotidien apprécié. Fil pour sécher le linge dans la douche. Cafetière / thé et petites bouteilles d’eau à disposition. Inutile de rapporter un fer a repasser ou un sèche cheveux il y a tout ce dont vous avez besoin dans la chambre.
6
Syed
10 avr. 2024
·
A séjourné 2 nuits
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mars 2025
·
A séjourné 5 nuits
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
4
Olivia
18 janv. 2024
·
A séjourné 3 nuits
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
The bathroom stinks. The electric outlets do not work except one plug. The carpet is dirty. The room smells. The bus service to haram parts very far from haram . One can get lost and cannot find the bus stop. No amenities like tooth bush or shower cap or nail file is provided in the room. No coffee is provided nor creamer.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres modernes et récentes sont généralement spacieuses et confortables, avec de bons lits. Les inconvénients courants incluent les problèmes de drainage ou de ventilation de la salle de bain, les odeurs de fumée occasionnelles ou les défauts de maintenance et un Wi-Fi intermittent.
Avis de voyageur à ce sujet
8
Siti Aisyah Binti
7 nov. 2025
·
A séjourné 5 nuits
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
A luxurious hotel with good selection of breakfast. The room was spacious and clean. Would definitely come back with my family.
4
Nazir
28 oct. 2025
·
A séjourné 4 nuits
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
The check in was smooth and the staff hospitality was amazing. But the WIFI is terrible can’t load a simple page…
6
Mona
20 janv. 2024
·
A séjourné 2 nuits
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
Nice room but the shower area was leaking water on the bathroom floor, I had open buffet dinner and it was average for the price I paid I expected more extremely limited options all hot food main course food was not suitable for vegan or vegetarian I ended up with salad and it was very bland, terrible store bought juices also when I asked for coffee they told me they out off it like seriously.
4
Redouane
18 sept. 2024
·
A séjourné 6 nuits
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
The bathroom was smelly, and there a construction site 24 hours a day non stop, it was so noisy that we can even hardly sleep.
10
Ahmed
20 oct. 2025
·
A séjourné 2 nuits
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
Clean room, comfy bed and room. Staff was wonderful. They are very helpful and do all they can to make your stay a good one. The only thing I would like to mention is the location. The location is a bit off from everything, and is around 7-10 minutes from Haram. They do provide shuttle services which alleviates the problem of having to find a ride to Al Haram. Just know there isn’t much to do in the surrounding area, but that’s the only thing that I have to say about the location. Definitely a great stay for a great price!
8
Sadiq
22 janv. 2024
·
A séjourné 1 nuit
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
Our room unfortunately had a strong smoke smell. The receptionist insisted that all the rooms were non-smoking, but that didn't match our experience. He then told us that it would take an hour to get us a new room since it was so busy and sent room service to spray the room instead. Bathrooms were clean. There were no toothbrush, loofa or hair dryer. I’m guessing they are available on request. Showers didn't drain well, leaving the bathroom soaked every time. Room service was good. Quick to bring us what we asked for – no complaints! Overall hotel is new and clean with a modern aesthetic. Loved the cozy little café. It offered decent menu options, all reasonably priced. Shuttle to the haram ran every 30 minutes and was on time every time we took it.
6
Bashir
23 nov. 2025
·
A séjourné 6 nuits
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
10
Halima Mohamed
14 oct. 2025
·
A séjourné 1 nuit
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
The place was nice and very clean. The bed room was massive. The shuttle buses runs every 30min.
6
Syed
10 avr. 2024
·
A séjourné 2 nuits
Water clogged when take shower and flooded Power outlets and locker didnt work
Water clogged when take shower and flooded Power outlets and locker didnt work
8
Hassan
9 mars 2025
·
A séjourné 5 nuits
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
Very clean beds and everything is modern the only 2 negatives is that the bathroom doesn’t have ventilation so it would smell and stay foggy and the shuttle bus isn’t the best but it works
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent salué pour sa politesse, son professionnalisme et son aide, mais la cohérence du service varie. Les plaintes récurrentes concernent les enregistrements longs ou bondés, les téléphones sans réponse et la réactivité inégale du service de ménage ou du service en chambre.
Avis de voyageur à ce sujet
2
Humaira
17 nov. 2025
·
A séjourné 1 nuit
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
10
Asim
7 janv. 2026
·
A séjourné 3 nuits
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
It was an exceptionally good stay and AlhamdulAllah Novotel hasn’t disappointed at all. We are grateful to respected Receptionist lady who has helped our family of 5 with great care and helped facilitating joint room for comfort. My elderly mother has praised the service of this hotel - highly recommended
4
Mohamed
4 févr. 2023
·
A séjourné 3 nuits
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
1- Front desk always busy with long queues 2- you cannot reach out to house keeping or any other service but by calling ‘0’ which is the front desk and they never pick up 3- shuttle bus to Al haram are small and always crowded, you can see the fights of people to get into the shuttle bus, 4- they show shuttle bus time table but never stick to it. 5- house keeping just giving you 2 small bottles of water and tiding the beds and change towels, they don’t clear the rooms or even change tea cups. 6- limited choices for the breakfast.
4
Sahida
1 janv. 2026
·
A séjourné 4 nuits
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
The receptionist was very unhelpful. We stayed in one tower and she sent us for breakfast in another tower. Also I wanted to extend on more nights but no one seems to know what to do or help me in any way. I was told I need to make another booking.
10
Tamar
8 août 2025
·
A séjourné 3 nuits
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
Very professional and friendly receptionists , very good breakfast even though you have to pay for it . All in all it was very best choice
2
Shahwar Muhammad
21 mars 2024
·
A séjourné 4 nuits
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
Didn’t like this property at all. The transportation provided was very far from the mosque. Staff was very unresponsive and will not even attend the phones.
10
N
23 févr. 2025
·
A séjourné 4 nuits
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
The staff was wonderful! Thank you, Rayan, for your excellent customer service—I truly appreciate it.
10
Ahmed
26 sept. 2025
·
A séjourné 9 nuits
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
Wonderful hotel served by great staff who made the stay enjoyable. Can’t fault it for anything. Look forward to coming back here one day inshaAllah
2
SHERIF
13 févr. 2023
·
A séjourné 3 nuits
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
There was nothing good from the moment of check in the staff was very very rude and when we call the front desk to ask for anything they either don’t pickup or pickup and say they’ll get you what you want and they never do and if they did you better have plenty of patience, ill understand more if it was really busy but it wasn’t, definitely not going there again.
8
Maimouna Ibrahim
15 nov. 2025
·
A séjourné 6 nuits
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'hôtel est situé loin du Haram dans une zone en construction avec peu de restaurants ou de commerces à proximité ; la navette réduit le temps de trajet mais laisse souvent les clients à une longue marche de la mosquée. Cela peut être difficile pour les familles et les personnes âgées.
Avis de voyageur à ce sujet
2
Humaira
17 nov. 2025
·
A séjourné 1 nuit
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
8
Achta
6 avr. 2025
·
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
L'hôtel est propre, le personnel gentil et serviable, la nourriture est au top. Le seul inconvénient avec cet hôtel, c'est la distance avec la Masjid Al Haram. Séjours de 17 jours. Merciii à Karimoullah, ce Jeune qui s'occupe de nettoyage des chambres, tres gentil et respectueux
10
Shamim
1 mars 2024
·
A séjourné 4 nuits
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
It’s a very beautiful hotel ,nice clean rooms but very far away from the Haram and bus drops off 30 minutes from location and still have to walk about 25 minutes to Haram which should be explained as we Are old people and was very difficult to walk and cancel our hotel and rebook as everything was fully booked
10
Khaled
26 juin 2025
·
A séjourné 3 nuits
Magnificent hotel in the wrong location.
Magnificent hotel in the wrong location.
6
Samir
25 mars 2025
·
A séjourné 4 nuits
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
8
ali
3 avr. 2025
·
A séjourné 6 nuits
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
8
Zeinab
2 déc. 2024
·
A séjourné 14 nuits
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
10
SYED
16 nov. 2025
·
A séjourné 3 nuits
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
6
Mahamoud
21 juil. 2025
·
A séjourné 4 nuits
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
Hôtel récent avec plusieurs bâtiments, des finitions à terminer. Le bâtiment où se trouvait ma chambre ne disposait pas de personnel d’accueil. Manque de communication sur la disposition de l’hôtel par exemple j’ai été obligé de demander un accès pour la salle de sport étant donné qu’on ne peut pas accéder sans une carte différente de celui de la chambre qui m’a été remis à mon arrivée. Un bus de l’hôtel vers le Haram tous les 1 heures à disposition des clients de l’hôtel. Le haram se trouve à environ une dizaine de minutes de l’hôtel. Le retour du haram je prenais que des transports autres que le bus( Uber ou bolt et des taxis) au vu des contraintes de départ de bus et l’éloignement à pied du haram vers le bus plus de 10 mn et encore faut il trouver le bon endroit. Pour le transport il faut compter 30 riyals en Uber ou bolt et en taxis il fait compter 40 à 50 riyals( il faut toujours négocier). À l’avenir je prendrai un hôtel plus près du haram.
8
Tamanna
17 oct. 2024
·
A séjourné 3 nuits
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
The property is overall commendable. The pick-up and drop-off service from Haram to the hotel is exceptional. However, it is worth noting that there are no nearby restaurants or shopping malls.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment souligné comme étant savoureux et varié, et beaucoup apprécient le buffet/café sur place. Certains clients ont trouvé les options limitées, le service lent aux heures de pointe, les prix élevés ou les promotions/réductions peu claires.
Avis de voyageur à ce sujet
10
sultan
8 sept. 2024
·
A séjourné 5 nuits
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
Nobody at the reception knew about the silver member discount on food and beverages. The restaurant and reception said they didn’t know about it. It would be helpful if we could get a code or something which the staff would know about it.
8
Nafisat
20 févr. 2023
·
A séjourné 4 nuits
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
The property was new and very clean and the room was quite comfortable. The support staff (the cleaners, restaurant staff and porters were also very nice professional and helpful). But I did not really enjoy the food in the restaurant (buffet) they claim to have a variety of options, but it was mainly Asian and middle eastern. Also I had an unpleasant experience at breakfast one time. I was made to pay for my breakfast, when my booking came with breakfast already paid for. I complained about this and it was confirmed that I was not supposed to pay for breakfast, but still nothing was done about it, and I was not issued a refund. That was very wrong. In all, the hotel was very nice and comfortable
10
Shumail
28 oct. 2025
·
A séjourné 2 nuits
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
This was my first time staying at this Hotel. I must admit, it was a lot further away from Masjid Haram then I originally thought. The shuttle service, which runs every 30-mins from the Hotel, was great. HOWEVER, where the bus drops you, it is a very long walk to Masjid Haram. My wife and kids got really tired of walking. I'm comparing this to the other hotel I staying in Makkah (Swissotel Makkah) which was 2 mins away from Masjid Haram. Breakfast was ok too, but for some reason, it felt really cold in the dinning area due to the Air-conditioner being set of extremely cold. it made eating uncomfortable. Also, the chef at the omelet station was very slow. There was only one chef and the line-up was very long. Some items which was near finished were not replaced or refilled quickly enough. I had to ask the staff and remind them that some items were running short. The rooms were great and clean. No Issues with the rooms. Just remember, if you get a room with views to the back side of the hotel, it is pretty boring, nothing to see other then construction and a few mountains. There was also one issue with the shuttle service. Once we boarded the bus at Masjid Haram, we remain sitting on the bus for almost 1 hour because they has issues with finding a bus driver. My kids needed to use the washroom but remained on the bus hoping it would leave soon. It finally left1 hour later and you could see other passengers were also left disappointed in the service.
10
Abdul Qadeer
13 oct. 2025
·
A séjourné 1 nuit
Clean rooms and area, friendly staff, excellent breakfast.
Clean rooms and area, friendly staff, excellent breakfast.
10
Yusuf
19 mars 2025
·
A séjourné 4 nuits
The food was expensive
The food was expensive
2
Sahar
21 nov. 2023
·
A séjourné 4 nuits
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
Stay was excellent until the last day when we were checking out. We had booked and paid for Full Board but went for lunch only to be told there isn’t any. After telling them we are Full Board agreed to let us order from room service menu without extra charge. We were checking out in 50min and had to catch a train shortly after. We were told the order will take 25min so went to finish our packing and come back down. We returned 30min later and were told food is still being prepared. We informed them we have to check out and catch a train. 50min later we were still waiting for food and had chased it up with them multiple times only to be told various things about staff checking on it, “it’s coming now” etc. They finally brought the food out but we had already told them to pack it instead as we do not have time to sit and eat anymore. They said it will be packed in 2min. The manager Mr Syed also came to confirm this with us. 5min later we had to chase up again to be told they are bringing it. 10 min later we were still waiting for the already cooked food just to be packed up! We had to leave without any food as we would have missed our train had we waited any longer. Unfortunately this final experience ruined the whole stay for us.
10
Leen
28 oct. 2025
·
A séjourné 1 nuit
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
Everything is 10/10 but it’s not 3 minutes away from the Haram. The shuttle is 24hr and comes every 30 min. The breakfast was amazing so many food options! Highly recommended
8
Kashief
19 juin 2025
·
A séjourné 3 nuits
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
The room was great, service was a bit slow at the counters/reception, it was however peak season, so this is probably understandable. The breakfast was however really poor quality and seemed like the area was not big enough to accommodate the high volume of guests, neither was the food.
10
israr
7 nov. 2025
·
A séjourné 3 nuits
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
We stayed here for three days, and it was wonderful experience staying here. The included breakfast was very delicious and always fresh. Service was great, free bus transportation to haram was available 24 hours .
8
Maimouna Ibrahim
15 nov. 2025
·
A séjourné 6 nuits
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
La connexion internet ne marche pas parfois. Le petit déjeuner était bon mais le dîner ne l’était pas. La variété des plats est à revoir (comparativement à l’année dernière), elle a beaucoup baissé. L’enregistrement est très lent car une seule personne pour beaucoup de clients. L’horaire du service de navette qui était de chaque 30 mn pour la mosquée a légèrement changé. Les chambres sont spacieuses, la literie est de bonne qualité et le staff est super sympa. En bref je trouve que l’hôtel dans son ensemble s’est un peu dégradé mais je recommande.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
MOEZ BEN SALAH
25 mars 2026
·
A séjourné 9 nuits
Rien
Rien
2
Amine
20 mars 2026
·
A séjourné 8 nuits
Pas top pas de gym pas de nouvelles serviettes tous les jours et harcèlement quotidien à cause des réservations séparées
Pas top pas de gym pas de nouvelles serviettes tous les jours et harcèlement quotidien à cause des réservations séparées
10
Hafid
20 mars 2026
·
A séjourné 8 nuits
Hotel parfait, le personnel hyper a l'écoute, grand remerciement a Enas qui a facilité mon Check-in. Autrement le check-in se fait hyper tard. Pour vous éviter de devoir attendre l'après-midi pour faire votre check-in. Heureusement que Enas était la, très à l'écoute! Merci beaucoup!! Je pense que je reviendrai dans cet établissement!
Hotel parfait, le personnel hyper a l'écoute, grand remerciement a Enas qui a facilité mon Check-in. Autrement le check-in se fait hyper tard. Pour vous éviter de devoir attendre l'après-midi pour faire votre check-in. Heureusement que Enas était la, très à l'écoute! Merci beaucoup!! Je pense que je reviendrai dans cet établissement!
8
Dounia
19 mars 2026
·
A séjourné 2 nuits
Chambre propre, les lits confortables, la salle de bain au top. Mise a disposition de nouveaux bus pour les transferts donc meilleur confort, le personnel est plus aimable qu'avant il y a une net amélioration bravo!
Chambre propre, les lits confortables, la salle de bain au top. Mise a disposition de nouveaux bus pour les transferts donc meilleur confort, le personnel est plus aimable qu'avant il y a une net amélioration bravo!
8
MOSTEFA
21 févr. 2026
·
A séjourné 10 nuits
Le calme!!!
Le calme!!!
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 13:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Considering this hotel for your La Mecque trip?
Quel est le tarif habituel des chambres au Novotel Makkah Thakher City à La Mecque ?
Au cours des 60 à 90 prochains jours, le tarif des chambres au Novotel Makkah Thakher City à La Mecque se situe généralement autour de 45 $US par nuit pour deux personnes, allant de 42 $US à 50 $US.
Quand est-ce que l'hôtel Novotel Makkah Thakher City à La Mecque est le plus fréquenté ou le plus calme ?
La demande au Novotel Makkah Thakher City à La Mecque atteint son apogée en mars et diminue ensuite fortement ; mai est le mois le plus calme pour visiter, avec beaucoup moins de monde qu'au pic du printemps.
Quelles attractions et quels types de voyageurs conviennent au Novotel Makkah Thakher City à La Mecque ?
Situé dans la province de Makkah, le Novotel Makkah Thakher City à La Mecque est proche de la Grande Mosquée de La Mecque, de la Kaaba et du Puits de Zamzam, ce qui le rend idéal pour les visites de pèlerinage et les séjours en famille ; il attire également les voyageurs d'affaires et ceux qui recherchent des options écologiques.
Quel est le mois le moins cher pour séjourner au Novotel Makkah Thakher City à La Mecque ?
Septembre est le mois le moins cher pour séjourner au Novotel Makkah Thakher City à La Mecque, avec un prix moyen de 43 $US par nuit ; mai est le plus cher à 349 $US. Le mois le plus calme diffère du mois le moins cher : mai est le moins fréquenté, tandis que septembre offre les tarifs les plus bas.
Comment les tarifs du Novotel Makkah Thakher City se comparent-ils à ceux des autres hôtels à proximité de La Mecque ?
Le Novotel Makkah Thakher City à La Mecque est moins cher que 7 hôtels comparables sur 14 à proximité, avec une médiane typique de 49 $US par nuit contre environ 49 $US pour ses concurrents.
Comment le prix par nuit à Novotel Makkah Thakher City, à La Mecque se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Novotel Makkah Thakher City, à La Mecque est de 40 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 44 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 36 $US et 104 $US.
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-15: 37.984467794723514USD
- 2026-09-16: 37.984467794723514USD
- 2026-09-17: 40.01233181201935USD
- 2026-09-18: 40.16970216505051USD
- 2026-09-19: 39.010465230857854USD
- 2026-09-20: 39.010465230857854USD
- 2026-09-21: 39.010465230857854USD
- 2026-09-22: 40.16970216505051USD
- 2026-09-23: 40.16970216505051USD
- 2026-09-24: 40.16970216505051USD
- 2026-09-25: 40.16970216505051USD
- 2026-09-26: 39.03540661473084USD
- 2026-09-27: 39.59661858721161USD
- 2026-09-28: 39.03540661473084USD
- 2026-09-29: 39.04787730666733USD
- 2026-09-30: 39.03540661473084USD
- 2026-10-01: 41.92876572573853USD
- 2026-10-02: 39.30977945752716USD
- 2026-10-03: 39.34719153333664USD
- 2026-10-04: 39.30977945752716USD
- 2026-10-05: 36.250748679834366USD
- 2026-10-06: 39.883462121944426USD
- 2026-10-07: 39.34719153333664USD
- 2026-10-08: 41.91629503380204USD
- 2026-10-09: 39.34719153333664USD
- 2026-10-10: 39.30977945752716USD
- 2026-10-11: 39.34719153333664USD
- 2026-10-12: 39.30977945752716USD
- 2026-10-13: 39.34719153333664USD
- 2026-10-14: 39.30977945752716USD
- 2026-10-15: 41.865949735977175USD
- 2026-10-16: 40.66668853229142USD
- 2026-10-17: 39.34719153333664USD
- 2026-10-18: 39.30977945752716USD
- 2026-10-19: 39.34719153333664USD
- 2026-10-20: 39.30977945752716USD
- 2026-10-21: 39.34719153333664USD
- 2026-10-22: 41.865949735977175USD
- 2026-10-23: 39.34719153333664USD
- 2026-10-24: 39.883462121944426USD
- 2026-10-25: 39.34719153333664USD
- 2026-10-26: 39.30977945752716USD
- 2026-10-27: 39.34719153333664USD
- 2026-10-28: 39.30977945752716USD
- 2026-10-29: 41.865949735977175USD
- 2026-10-30: 39.30977945752716USD
- 2026-10-31: 39.34719153333664USD
- 2026-11-01: 44.23597148039246USD
- 2026-11-02: 44.89695339341355USD
- 2026-11-03: 44.23597148039246USD
- 2026-11-04: 44.24844217232895USD
- 2026-11-05: 48.46725831273651USD
- 2026-11-06: 46.8424914617157USD
- 2026-11-07: 44.23597148039246USD
- 2026-11-08: 44.24844217232895USD
- 2026-11-09: 44.23597148039246USD
- 2026-11-10: 44.24844217232895USD
- 2026-11-11: 44.87201200954056USD
- 2026-11-12: 48.164455287757875USD
- 2026-11-13: 46.83001636473084USD
- 2026-11-14: 44.24844217232895USD
- 2026-11-15: 45.76623242367554USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Les fêtes et les événements de groupe sont interdits
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Les couples souhaitant partager une chambre doivent fournir un justificatif de mariage.
- L'hébergement est gratuit pour un enfant âgé de 10 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Dans cet hébergement, les boissons alcoolisées ne sont ni servies, ni autorisées.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Le petit déjeuner buffet coûte environ 120 SAR par adulte et environ 60 SAR par enfant.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Ménage
Parking
Parking
Parking gratuit
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Petit-déjeuner en chambre
Chambre familiale
Snack Bar/Deli
Services
Centre d'affaires
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
Concierge Services
Activités
Fitness Center (nearby)
Connexion Internet
Wi-fi gratuit