Taj Cidade de Goa Horizon, Goa

Amazing staff! As soon as we informed them of our occasion for travel they gave us a nice upgrade and also treated my wife with lovely birthday cake which was surprising and warm gesture. Keep up the great customer experience.

Excellent property, especially the location. We were in the spacious club room with a lovely view of the beach and sea. Two well kept infinity pools. Didn't try the restaurants (except for breakfast), gym or spa. Housekeeping though is a bit sloppy. Forgets to replenish or replenishes different items on different days randomly. Also cleaning of washroom areas wasn't the best. Reception and restaurant staff also weren't very supportive or aa attentive as those at most other Taj properties are.

Hotellet lagde fra land med meget dårlig service. Men efter vi havde påtalt det - løftede de service både på restaurant, f.s.v.a. værelse til et super højt niveau. F.eks. så room service jeg læste en bog og havde lavet æselører. Så de tog et billede af forsiden og laminerede et bogmærke med billedet til mig.

Effortless luxury by the sea. Calm, elegant rooms, incredible food, and service that’s warm, intuitive, and genuinely thoughtful. The kind of place that slows you down without trying. We’ll be back.

Everything about the hotel from staff to service to room and amenities was excellent. Worth the cost ☺️