Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 20 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 18 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 8:30 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. However, specific features may vary.

Where is the hotel located in relation to key landmarks?

The hotel is located in Pamplona (Ermitagaña), just steps from Navarra University Clinic and a 3-minute walk from the University of Navarra. It is 0.1 mi from Yamaguchi Park and 0.2 mi from Pamplona Planetarium.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.

Occidental Pamplona

What guests think

At Occidental Pamplona, guests highlight a clean, modern feel, comfortable rooms, and a convenient, quiet location by Yamaguchi Park near the university and clinic, with praised breakfasts and generally friendly staff, though some front-desk experiences disappoint.

Parking is straightforward, with cheap street options and an on-site garage. The location suits visitors to the University and Clínica de Navarra and is a 15-30 minute walk or easy transit ride to the old town. Expect a peaceful base with easy access and mostly good service, tempered by the occasional reception or housekeeping hiccup.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient, with inexpensive street spaces nearby and on-site parking available; a few guests reported not being informed about the private parking at check-in.

Related guest reviews

8

Annie

29 May 2025

·

Stayed 1 night

Do not come in with plastic bag in your hand, even if you are a millionaire. Receptionist will think you a poor person and does not tell you they have a private parking space for you. Come in with a placard saying " I am checking in, do not shoot" they do not check if you requested a parking space reservation nor you had book for another day. Customer service was not applied here in this person. She needs to move to a happy job Mostly Hotels Receptionists will great you " Hello, Welcome" they just says" in a low tone, not sure, "Ola" definitely not professional. We end up parking in the public parking, she offered the hotel parking space by now my husband paid the one day park.

8

Annie

29 May 2025

·

Stayed 1 night

Do not come in with plastic bag in your hand, even if you are a millionaire. Receptionist will think you a poor person and does not tell you they have a private parking space for you. Come in with a placard saying " I am checking in, do not shoot" they do not check if you requested a parking space reservation nor you had book for another day. Customer service was not applied here in this person. She needs to move to a happy job Mostly Hotels Receptionists will great you " Hello, Welcome" they just says" in a low tone, not sure, "Ola" definitely not professional. We end up parking in the public parking, she offered the hotel parking space by now my husband paid the one day park

10

Manuel Antonio

3 Aug 2025

·

Stayed 1 night

Nos quedamos una noche de pasada por Pamplona, el hotel está bien ubicado, muy tranquilo buen estacionamiento y las habitaciones muy cómodas.

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10

Paul

2 Apr 2025

·

Stayed 1 night

Clean modern hotel with parking on the street outside for €4 for 24hrs. Great position for walking into the city

10

Iain

3 Jun 2024

·

Stayed 1 night

Beautiful contemporary hotel. Super clean the whole place felt like it was brand new. Great location just on the edge of the city centre. Loads of parking available. The staff were amazingly helpful.

10

Mark

6 May 2024

·

Stayed 1 night

Great hotel for our one night stay. The staff were super friendly and let us check in a bit early so we could leave our bags and explore. The walk to the old town was lovely through the citadel and was only about 15 minutes or so. There was easy parking on the street for $4.40 euro or in the hotel for $15 euro. The bed was comfy and despite a lot of noise around the building the sound proofing was great. The bed was comfy albeit we wanted a king size bed and got two twins. Would definitely stay again

10

JOSE

18 Jul 2024

·

Stayed 2 nights

Our stay was excellent. Staff very friendly and helpful, ample parking at a very moderate cost. Well located with plenty of food options around. Hotel situated in front of Yamaguchi Park which is great for strolls/runs. Also very close to the main college campuses & the best hospitals in Pamplona. Hotel's infrastructure is pretty new (as of july 2024). The lobby bar area has excellent food and service.

10

Nina

21 Jul 2024

·

Stayed 1 night

Great hotel & super comfortable beds. Breakfast was ok and staff friendly. They did omelettes if you wanted & they had fresh squeezed orange juice. Lots of parking space outside the hotel.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A few guests reported lapses such as an unclean room at arrival or linens not changed during multi-night stays.

Related guest reviews

10

Laura

22 Sept 2025

·

Stayed 6 nights

Comfortable and clean room. Excellent and welcoming staff. Top choice for parents visiting their children at university.

2

Yiyuan

23 Jul 2025

·

Stayed 1 night

Rooms are not cleaned at arrival, the personnel tried twice to invoice more, breakfast paid at arrival but not registered at all will not recommand

8

M DOLORES

30 Jul 2024

·

Stayed 5 nights

En general me gustó todo, el tener infusión y agua caliente para hacerlas, en habitación, plancha de ropa de vapor, lo que no me gustoes que en las cinco noches que dormimos no cambiaron ningun dia las sábanas......éso nunca nos habia ocurrido....

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10

Lionel

26 Aug 2025

·

Stayed 2 nights

Séjour parfait. Hôtel propre, personnel accueillant. Le petit déjeuner est top

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8

Calista

12 Aug 2024

·

Stayed 2 nights

The hotel and our room were clean and comfortable and in general this was a nice stay. Breakfast was amazing - a lot of selection and good quality. However, we were a bit disappointed by the service. Our arrival was delayed due to travel issues, and when we checked in on a Saturday night, we asked if there was anywhere we might eat. We were told there might be a few taverns, but unlikely to get food. This was not true at all and we used Google to find several open restaurants nearby. Since our luggage had been lost, we asked if there was a power converter we might borrow or purchase. We were told “no” which was stressful since we needed to keep our phones charged to help track our luggage return. Our luggage arrived the following afternoon, but the man in the front desk locked them up and didn’t bother to call the room to let us know that the luggage we had been desperately waiting for had arrived. Very frustrating. I would have definitely recommended this place if the staff had been just a bit more helpful - we can’t be the only travelers who have had to deal with the difficulties of lost luggage in a foreign country.

10

Suyen

7 Aug 2025

·

Stayed 1 night

Hotel con personal muy atento y amable, muy limpio, y bien situado para ir andando a muchos sitios, en un area tranquila frente a un parque muy bonito, rodeado de restaurantes. Repetiria el mismo hotel para mis futuras visitas.

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10

ANTONIO MOISES

26 Oct 2024

·

Stayed 1 night

Hotel moderno, limpio y acogedor. Atención del personal muy buena. Calidad y precio acordes

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10

Iain

3 Jun 2024

·

Stayed 1 night

Beautiful contemporary hotel. Super clean the whole place felt like it was brand new. Great location just on the edge of the city centre. Loads of parking available. The staff were amazingly helpful.

10

Matthew

20 Mar 2025

·

Stayed 2 nights

Very clean and great staff. Hotel looks brand new and restaurants and bars all around

8

GONZALO

26 Jul 2024

·

Stayed 8 nights

Salvo que se trabó el primer día la puerta del baño u nos cambiaron de habitación, todo excelente

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Rooms

Rooms are modern and comfortable, with many noting very comfortable beds. Some guests received twin beds instead of a double or were assigned non-connecting family rooms.

Related guest reviews

10

Jose

17 Dec 2025

·

Stayed 4 nights

Personal serio y eficiente, habitación perfecta

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10

Laura

22 Sept 2025

·

Stayed 6 nights

Comfortable and clean room. Excellent and welcoming staff. Top choice for parents visiting their children at university.

2

Mathieu

25 Jul 2024

·

Stayed 1 night

L’hôtel est agréablement situé Était dans un très bon état. Nous sommes cependant extrêmement déçu, car nous avions réservé une chambre familiale, et nous avons finalement eu deux chambres qui sont non communicantes. L’hôtel nous a confirmé que les seules chambres familiales qu’ils avaient étaient deux chambres l’une à côté de l’autre mais non communicante. Ce n’est absolument pas ce que nous avions réservé et ne sommes donc extrêmement déçu car nous avons dû partager notre lit avec les enfants qui sont en bas âge

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10

Tristan

28 Jun 2024

·

Stayed 1 night

Accueil chaleureux Chambre spacieuse et confortable

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10

Roseli

9 Oct 2024

·

Stayed 1 night

a estadia foi curta de apenas 1 noite, minha única sugestão é a colocação de uma ducha higiênica nos banheiros. Outro ponto é que o quarto que fiquei fazia fundo com a parede dos elevadores e fez um pouco de barulho. O colchão excelente!!!De resto hotel muito bom, cafe da manha maravilhoso!

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10

Diego

27 Jun 2024

·

Stayed 1 night

Reserve habitacion con cama de matrimonio pero me dieron dis camas

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10

Mark

6 May 2024

·

Stayed 1 night

Great hotel for our one night stay. The staff were super friendly and let us check in a bit early so we could leave our bags and explore. The walk to the old town was lovely through the citadel and was only about 15 minutes or so. There was easy parking on the street for $4.40 euro or in the hotel for $15 euro. The bed was comfy and despite a lot of noise around the building the sound proofing was great. The bed was comfy albeit we wanted a king size bed and got two twins. Would definitely stay again

8

Gianna

29 Aug 2024

·

Stayed 2 nights

Great hotel located at a convenient area with easy access to city center with good public transportation. Quiet area not too far away from downtown. Surrounding area has wonderful open spaces. Grocery and fastfood close by. Rooms had great space. Breakfast was good.

8

Paul

14 Feb 2026

·

Stayed 2 nights

Comfy bed but only 1 lift working so wait times not great

10

Vitttorio

30 Jul 2025

·

Stayed 4 nights

Excelente hotel, gran desayuno, habitación y almohadas muy cómodas!

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Service

Staff are generally friendly, professional, and helpful. However, multiple reviews cite unwelcoming or slow reception, poor communication about parking or nearby dining, and occasional administrative hassles.

Related guest reviews

10

Alain

26 Jul 2025

·

Stayed 1 night

Excellent location and great staff

8

Annie

29 May 2025

·

Stayed 1 night

Do not come in with plastic bag in your hand, even if you are a millionaire. Receptionist will think you a poor person and does not tell you they have a private parking space for you. Come in with a placard saying " I am checking in, do not shoot" they do not check if you requested a parking space reservation nor you had book for another day. Customer service was not applied here in this person. She needs to move to a happy job Mostly Hotels Receptionists will great you " Hello, Welcome" they just says" in a low tone, not sure, "Ola" definitely not professional. We end up parking in the public parking, she offered the hotel parking space by now my husband paid the one day park.

8

Annie

29 May 2025

·

Stayed 1 night

Do not come in with plastic bag in your hand, even if you are a millionaire. Receptionist will think you a poor person and does not tell you they have a private parking space for you. Come in with a placard saying " I am checking in, do not shoot" they do not check if you requested a parking space reservation nor you had book for another day. Customer service was not applied here in this person. She needs to move to a happy job Mostly Hotels Receptionists will great you " Hello, Welcome" they just says" in a low tone, not sure, "Ola" definitely not professional. We end up parking in the public parking, she offered the hotel parking space by now my husband paid the one day park

8

Calista

12 Aug 2024

·

Stayed 2 nights

The hotel and our room were clean and comfortable and in general this was a nice stay. Breakfast was amazing - a lot of selection and good quality. However, we were a bit disappointed by the service. Our arrival was delayed due to travel issues, and when we checked in on a Saturday night, we asked if there was anywhere we might eat. We were told there might be a few taverns, but unlikely to get food. This was not true at all and we used Google to find several open restaurants nearby. Since our luggage had been lost, we asked if there was a power converter we might borrow or purchase. We were told “no” which was stressful since we needed to keep our phones charged to help track our luggage return. Our luggage arrived the following afternoon, but the man in the front desk locked them up and didn’t bother to call the room to let us know that the luggage we had been desperately waiting for had arrived. Very frustrating. I would have definitely recommended this place if the staff had been just a bit more helpful - we can’t be the only travelers who have had to deal with the difficulties of lost luggage in a foreign country.

10

Magaly

21 Jun 2025

·

Stayed 3 nights

Great location, excellent customer service.

10

Antonio

14 May 2025

·

Stayed 5 nights

Very helpful staff and good area.

10

Olga

12 May 2025

·

Stayed 3 nights

Very professional and excellent service.

10

Iain

3 Jun 2024

·

Stayed 1 night

Beautiful contemporary hotel. Super clean the whole place felt like it was brand new. Great location just on the edge of the city centre. Loads of parking available. The staff were amazingly helpful.

4

Sam

17 Sept 2025

·

Stayed 1 night

Check in took a very long time and the staff was not welcoming at all and ignoring its customers .. the lac of customer service at the reception was a bad experience

10

Patricia

20 May 2024

·

Stayed 3 nights

Everything is great, the staff very gentle and professional,

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AI-generated summary based on recent guest reviews

Location

Peaceful setting opposite Yamaguchi Park, very convenient for the University and Clínica de Navarra, with restaurants and services nearby. It is about a 15-30 minute walk or an easy transit ride to the old town.

Related guest reviews

10

Jose

11 Jan 2025

·

Stayed 6 nights

Very well located... in front of Yamaguchi park. Very peaceful and the staff is very friendly.

8

CAROLINA

6 Jul 2025

·

Stayed 2 nights

Está muy cerca de la clínica de Navarra

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10

Carolyn

13 Jul 2024

·

Stayed 1 night

Beautiful Hotel by a lovely park . Staff were very friendly and helpful.

10

Claudia

6 Sept 2025

·

Stayed 1 night

cerca a la universidad y clinica

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10

Paul

2 Apr 2025

·

Stayed 1 night

Clean modern hotel with parking on the street outside for €4 for 24hrs. Great position for walking into the city

10

Mirta

10 Sept 2024

·

Stayed 1 night

Muy buen hotel, me gusto todo. La decoración, el personal, la ubicación cerca de la Universidad de Navarra y no tan lejos del centro.

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8

Tory

25 Jun 2024

·

Stayed 3 nights

Good location, within walking distance 30mins to center of the old town. Lots of restaurants choice in nearby residential area, next to a lovely park.

10

PHILIPPE

20 Jun 2025

·

Stayed 4 nights

Excellent séjour face au Parc YAMAGUCHI à Pamplona

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10

Mark

6 May 2024

·

Stayed 1 night

Great hotel for our one night stay. The staff were super friendly and let us check in a bit early so we could leave our bags and explore. The walk to the old town was lovely through the citadel and was only about 15 minutes or so. There was easy parking on the street for $4.40 euro or in the hotel for $15 euro. The bed was comfy and despite a lot of noise around the building the sound proofing was great. The bed was comfy albeit we wanted a king size bed and got two twins. Would definitely stay again

8

Gianna

29 Aug 2024

·

Stayed 2 nights

Great hotel located at a convenient area with easy access to city center with good public transportation. Quiet area not too far away from downtown. Surrounding area has wonderful open spaces. Grocery and fastfood close by. Rooms had great space. Breakfast was good.

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Dining

Breakfast earns strong praise for quality and variety, including fresh-squeezed orange juice, made-to-order eggs or omelettes, and some gluten-free options. A few guests found it just okay.

Related guest reviews

10

Frank

18 Dec 2025

·

Stayed 4 nights

zum Frühstück frischen Orangensaft, ein Spiegelei auf Wunsch frisch zubereitet, insgesamt hervorragend mein Aufenthalt.

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10

Lionel

26 Aug 2025

·

Stayed 2 nights

Séjour parfait. Hôtel propre, personnel accueillant. Le petit déjeuner est top

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8

Calista

12 Aug 2024

·

Stayed 2 nights

The hotel and our room were clean and comfortable and in general this was a nice stay. Breakfast was amazing - a lot of selection and good quality. However, we were a bit disappointed by the service. Our arrival was delayed due to travel issues, and when we checked in on a Saturday night, we asked if there was anywhere we might eat. We were told there might be a few taverns, but unlikely to get food. This was not true at all and we used Google to find several open restaurants nearby. Since our luggage had been lost, we asked if there was a power converter we might borrow or purchase. We were told “no” which was stressful since we needed to keep our phones charged to help track our luggage return. Our luggage arrived the following afternoon, but the man in the front desk locked them up and didn’t bother to call the room to let us know that the luggage we had been desperately waiting for had arrived. Very frustrating. I would have definitely recommended this place if the staff had been just a bit more helpful - we can’t be the only travelers who have had to deal with the difficulties of lost luggage in a foreign country.

10

Charlotte

19 Jul 2024

·

Stayed 1 night

Pratique pour se rendre aux fêtes de pampelune à pied. Le petit déjeuner est top avec des produits sans gluten à disposition. Grand confort et calme

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10

Roseli

9 Oct 2024

·

Stayed 1 night

a estadia foi curta de apenas 1 noite, minha única sugestão é a colocação de uma ducha higiênica nos banheiros. Outro ponto é que o quarto que fiquei fazia fundo com a parede dos elevadores e fez um pouco de barulho. O colchão excelente!!!De resto hotel muito bom, cafe da manha maravilhoso!

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8

Gianna

29 Aug 2024

·

Stayed 2 nights

Great hotel located at a convenient area with easy access to city center with good public transportation. Quiet area not too far away from downtown. Surrounding area has wonderful open spaces. Grocery and fastfood close by. Rooms had great space. Breakfast was good.

10

JOSE

18 Jul 2024

·

Stayed 2 nights

Our stay was excellent. Staff very friendly and helpful, ample parking at a very moderate cost. Well located with plenty of food options around. Hotel situated in front of Yamaguchi Park which is great for strolls/runs. Also very close to the main college campuses & the best hospitals in Pamplona. Hotel's infrastructure is pretty new (as of july 2024). The lobby bar area has excellent food and service.

10

JUAN CARLOS

24 May 2025

·

Stayed 2 nights

Mega super friendly staff. Thanks to everyone who be there. The breakfast delicious.

10

Nina

21 Jul 2024

·

Stayed 1 night

Great hotel & super comfortable beds. Breakfast was ok and staff friendly. They did omelettes if you wanted & they had fresh squeezed orange juice. Lots of parking space outside the hotel.

10

Vitttorio

30 Jul 2025

·

Stayed 4 nights

Excelente hotel, gran desayuno, habitación y almohadas muy cómodas!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $163	3 $141
4 $92	5 $168	6	7	8 $99	9 $131	10
11 $135	12 $99	13 $103	14 $115	15 $115	16 $142	17 $160
18 $87	19 $123	20 $123	21 $139	22 $115	23 $119	24
25 $87	26 $107	27 $107	28 $107	29 $107	30 $119	31 $119

Occidental Pamplona

About this property

Location

Room options

Triple Room, Park View

Suite

Superior Room, Park View

Superior Room, Terrace

Family Room (2X2)

Triple Room

Family Room, Park View (2X2)

Superior Room

Guest reviews of Occidental Pamplona

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Occidental Pamplona

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $109	26 $123
27 $104	28 $141	29 $132	30