Woolpack Inn by Greene King Inns

Fabulous place quirky beamed room with a rustic feel. Food was great and staff incredibly obliging

Excellent hôtel avec un personnel particulièrement accueillant et attentionné.

Lovely staff, friendly and accommodating

At check in there was no car parking availability, which meant parking further away and carrying our luggage to the hotel. We were told by the manager John any problems with your room let me know, and on further inspection after unpacking, and going out to meet family till late afternoon, found the Toilet seat in the Bathroom of our room to be so loose it moved around. We reported this to John in the evening while visiting the bar area, to be told " what do you want me to do about it at this time of night" The next morning after Breakfast and being out all day we arrived back at the hotel to find the Toilet seat still the same, and it had not been fixed or replaced. The room needs alot of updating with Windows that are very draughty, the decor was very tired looking, the mattress is of a poor quality with springs that you can feel with any movement in the bed, and the chamber maids did not replenish the Toilet rolls regularly, or empty bins not until the day we checked out after a 3 night stay.

We had a great time.The room was lovely and the staff always very welcoming and helpful.Thank you.