Name: Thistle London Park Lane
Address: 20 Great Cumberland Place, Londra, Greater London (provincia), GB
Price range: 191 USD–579 USD per night
Rating: 8.03

Cosa pensano gli ospiti

All'hotel Thistle London Park Lane, i viaggiatori lodano costantemente l'eccellente posizione centrale vicino a Marble Arch e Hyde Park e il personale cordiale e disponibile, molti dei quali trovano le camere spaziose e generalmente confortevoli per una base semplice e con un buon rapporto qualità-prezzo.

La pulizia è spesso menzionata, così come il check-in e il deposito bagagli efficienti. Tra gli aspetti negativi più comuni ci sono un condizionamento e un riscaldamento non sempre efficienti, materassi troppo morbidi o a grumi, occasionali problemi di idraulica, ascensori lenti o insufficienti con alcune camere ai livelli sotterranei e disagi dovuti a lavori di manutenzione o ristrutturazione. Diversi ospiti sono stati trasferiti nell'hotel gemello accanto e la colazione viene spesso consumata lì, non essendoci un ristorante o un bar in loco. Aspettatevi una base centrale con un comfort semplice e alcuni compromessi operativi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Nessun ristorante o bar in loco; la colazione è organizzata presso l'hotel gemello accanto. Interruzioni ripetute degli ascensori e lavori di ristrutturazione hanno influito sull'accesso, mentre il deposito bagagli è gestito in modo efficiente.

Recensioni degli ospiti correlate

10

Yvonne

24 dic 2024

·

Soggiorno di 2 notti

The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.

8

Linda

4 apr 2025

·

Soggiorno di 1 notte

Clean, spacious rooms. The staff was very helpful but unfortunately the lift to get to half the rooms in the hotel is broken which made it difficult to get to our room.

6

Raymond

7 lug 2025

·

Soggiorno di 6 notti

Thistle London Park Lane provided good convenience to Hyde Park and the subway (Underground) and buses for our week long visit. The staff was very friendly and did their best to accommodate a full house. It was a very warm week in July and the room AC struggled to maintain a comfortable temperature. A fan was provided and was helpful. Our king bed mattress was not comfortable due to the troughs worn into the sleeping positions. Only one elevator worked during our entire stay. We appreciated the complementary breakfast vouchers given out for not using the housekeeping service during our stay.

10

John

30 mar 2025

·

Soggiorno di 2 notti

All good with the exception of the lift not operating to all floors. Extremely friendly and helpful reception staff!! We would definitely stay here again as it’s in a great location!

10

Helen

28 feb 2025

·

Soggiorno di 1 notte

Great friendly hotel in a great location for shopping on Oxford St, walking and running in Hyde Park and exploring London. Reception staff made us feel very welcome. Hotel was quiet and felt safe. The breakfast was at their sister hotel next door and had a great variety of food on offer. Would stay again..

8

Janet

24 mar 2025

·

Soggiorno di 3 notti

It's in a great spot, close to Marble Arch, Hyde Park and shopping on Oxford Street. The hotel is round the corner from the Marble Arch tube station. We had a few issues as the hotel is in the process of refurbishing the rooms, it would have been good to have been advised of this before we arrived. The staff however were friendly and very helpful sorting out our problems. We'll definitely consider staying here again when we next visit the London

8

Jay

3 mag 2025

·

Soggiorno di 2 notti

Location and staff were great. The shower door didn’t close so bathing was a waterpark in the bathroom. One of the lifts was broken and none of the lifts took us to our floor (and do not ever have access to that floor). We had to carry heavy luggage and belongings up another flight of serpiginous, narrow hallways. We managed fine but was annoying after such a long flight and I dont think people with disabilities or health issues would do well under these circumstances.

10

Felicia

6 lug 2025

·

Soggiorno di 2 notti

The staff was very friendly and accommodating they held our bags in the front when we got there early as well as after we checked out so we could explore the city. The property is clean, has great Air Conditioning and is centrally located. It is just a 5 minute walk to public transportation, buses and the tube, which we took everywhere. They also have umbrellas available for rent if it happens to be a rainy day which was extremely convenient. I would definitely stay here again.

8

Patricia

22 mar 2024

·

Soggiorno di 2 notti

The staff were great though the hotel is undergoing renovations and so all facilities are not up and running. There is no food on the premises but they encourage you to use the Sound Cafe in the hotel next door. Not convenient and the one morning we went to the Cafe they were so very rude, we left and went someplace else.

10

Jeffrey

27 gen 2025

·

Soggiorno di 4 notti

We liked almost everything about this property. It was clean, and the staff were welcoming and helpful. When there was an issue with the room, it was promptly addressed. About the only thing we didn't like was that the hotel does not have its own restaurant, so breakfast is at another hotel on the same street.

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Pulizia

Camere e bagni sono generalmente puliti e ben tenuti, con molti che ne apprezzano l'ordine. Alcuni ospiti hanno segnalato problemi come odore di fumo persistente, aree sporche o macchiate, e rifiuti lasciati nei corridoi.

Recensioni degli ospiti correlate

10

Mary

14 giu 2025

·

Soggiorno di 2 notti

Great location, very clean and comfortable. Comfy beds!

8

Alex

7 set 2025

·

Soggiorno di 2 notti

Clean room and super comfortable beds though I didn’t like the hard floor personally and would have preferred some carpet or a rug to add comfort.

8

Cheyenne

20 lug 2025

·

Soggiorno di 4 notti

Very near public transport. Easy to access and navigate. Room was clean and comfortable.

8

Matt

19 feb 2024

·

Soggiorno di 1 notte

Nothing special here. Convenient location for 1 night. Rubbish left outside rooms overnight.

8

Gary

14 mag 2025

·

Soggiorno di 6 notti

Great location. Near the central subway line, Marble Arch and a major bus hub. We took busses over the tube to most attractions. Also close to shopping, from Primemark to Mark & Spencers to Selfridge. The room was a good size, but it was tired. The rug needed to be replaced, there were numerous stains and marks. The staff was always attentive and helpful. Breakfast buffet is extensive, but its at the hotel across the street.

10

YoungJin

26 apr 2025

·

Soggiorno di 2 notti

Check-in and check-out process were quick albeit there are waves of incoming guests. Most exciting about this hotel was a convenient location with nice facility. Especially, room was clean and well maintained. Only small complain was facet was dripping unless you position well.

6

Steve

3 lug 2024

·

Soggiorno di 1 notte

The non smoking room had a terrible smell of smoking. Not impressed

10

Mark

30 apr 2025

·

Soggiorno di 22 notti

We took a chance and booked 22 nights with no real knowledge of or experience with the hotel. We found it to be excellent in every respect. The room was spacious compared to most London hotels. The hotel was immaculate, the staff was very friendly and accommodating. The bed and actual pillows were great too. The location is superb to tour all of London from.

2

George

29 feb 2024

·

Soggiorno di 3 notti

Good location dirty and grubby hotel

10

Sally

11 lug 2025

·

Soggiorno di 1 notte

Stayed one night, good room, good service, nice and clean.

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Camere

Molti ospiti sottolineano camere spaziose e silenziose con letti comodi e comfort essenziali in camera. Tra gli aspetti negativi ci sono materassi molto morbidi o a grumi, alcune camere interrate o senza finestre con poca luce naturale, arredamento datato in alcuni punti e temperatura della camera non sempre uniforme.

Recensioni degli ospiti correlate

6

Diane

28 set 2025

·

Soggiorno di 7 notti

The location of the hotel was really good. Our air conditioner didn't work, but thankfully we figured out how to open the window so we had some air flow. The toilet ran 24/7 and we had to use sound machines to sleep. We called them and they said it was fixed, but clearly wasn't. The shower leaked water all over the bathroom when we showered and it took them over 2 hours to bring us toilet paper. I would not stay in this hotel again.

10

Vera

9 giu 2025

·

Soggiorno di 3 notti

The hotel was as described. Our room was roomy and quiet, even though we were near the elevators. Everything worked, and the location is ideal.

6

Jonathan

24 giu 2025

·

Soggiorno di 1 notte

Everything was fine (friendly staff, clean, perfect location) but this is certainly not a 4-star hotel. My room was in the dark basement with small window facing an alley which I wasn’t expecting so was disappointed.

6

Raymond

7 lug 2025

·

Soggiorno di 6 notti

Thistle London Park Lane provided good convenience to Hyde Park and the subway (Underground) and buses for our week long visit. The staff was very friendly and did their best to accommodate a full house. It was a very warm week in July and the room AC struggled to maintain a comfortable temperature. A fan was provided and was helpful. Our king bed mattress was not comfortable due to the troughs worn into the sleeping positions. Only one elevator worked during our entire stay. We appreciated the complementary breakfast vouchers given out for not using the housekeeping service during our stay.

8

Hiu Tung

12 apr 2025

·

Soggiorno di 1 notte

The bed is super soft and not comfortable

8

Maria

14 ott 2024

·

Soggiorno di 2 notti

The hotel had its ups and downs. While the room was spacious and comfortable, with an impeccable bathroom, the overall decor of the hotel from the front desk to the hallways and lobby was not aesthetically pleasing. Unfortunately, our room was located on an underground floor, making it extremely dark, with the windows facing a dark wall, limiting natural light. However, the staff at the front desk were so friendly and accommodating that I didn’t feel the need to complain when the underground room was assigned.

10

Michele

27 apr 2025

·

Soggiorno di 4 notti

Large room, comfy rollaway bed, ample space for 3 people. Would highly recommend. Walkable too many dinner, shopping and tourist attractions.

10

Marie

14 feb 2025

·

Soggiorno di 2 notti

I was extremely happy with my stay. I selected the king deluxe room and it was very spacious and quiet. It was very close to the tube and bus. I would most certainly stay here again.

10

Mark

30 apr 2025

·

Soggiorno di 22 notti

We took a chance and booked 22 nights with no real knowledge of or experience with the hotel. We found it to be excellent in every respect. The room was spacious compared to most London hotels. The hotel was immaculate, the staff was very friendly and accommodating. The bed and actual pillows were great too. The location is superb to tour all of London from.

6

Tony

28 feb 2024

·

Soggiorno di 1 notte

Late booking, due to change of travel plans. Found the hotel description 'Park Lane' misleading, as isn't on Park Lane! When checking in, felt a bit like a second class citizen as other check ins before us were given a small box of chocolates or something and 'enjoy your stay' whereas we weren't....it shouldn't matter how we booked or for how long! Bedroom was in the basement - no windows...not advised of this. It was also very cramped with one side of the bed against the wall - not really suitable for 2 tall people....and it meant one of us had to climb out of the bed to visit the bathroom at night - very awkward trying not to disturb the other, especially as the bed was only a standard double.

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Servizio

Il servizio è ampiamente elogiato per la sua cordialità, accoglienza e disponibilità, con un check-in efficiente e un'assistenza premurosa. Alcuni ospiti hanno riscontrato overbooking o cambi di camera, tempi di risposta più lenti o flessibilità limitata.

Recensioni degli ospiti correlate

4

Christeena

30 ott 2024

·

Soggiorno di 5 notti

This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.

2

Hussein

25 lug 2025

·

Soggiorno di 1 notte

Try to be more flexible in case of cancellation like other hotels

10

Anne

16 mag 2025

·

Soggiorno di 2 notti

The staff at reception were the absolute best. So friendly and welcoming and very helpful. The room was a very good size, nicely decorated and clean. The local area is really quiet and very close to Hyde Park. We were given a welcome gift upon check in; two chocolate truffles, which was a nice gesture. We would definitely stay again.

2

Kamlesh

22 ago 2024

·

Soggiorno di 4 notti

For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel

4

Gordon

15 lug 2025

·

Soggiorno di 2 notti

The hotel was overbooked so couldn't accommodate us, despite us having booked weeks prior via Hotels.com. Moved us to a different hotel down the road. The only positive is that the lady on reception was very courteous and apologetic.

6

Bader

25 ago 2025

·

Soggiorno di 4 notti

I had an issue with the hotel when they barged into my room claiming there was a fire alarm coming from it, which later turned out to be a false alarm. After meeting with the hotel manager, Ms. Mira, I was compensated with the price of one night refunded to my account, and they also offered me flowers and cake. I would like to add that Ms. Mira is the best part of the hotel, with her kind smile and here very nice word and wonderful spirit. Thank you, Ms. Mira.

10

Felicia

6 lug 2025

·

Soggiorno di 2 notti

The staff was very friendly and accommodating they held our bags in the front when we got there early as well as after we checked out so we could explore the city. The property is clean, has great Air Conditioning and is centrally located. It is just a 5 minute walk to public transportation, buses and the tube, which we took everywhere. They also have umbrellas available for rent if it happens to be a rainy day which was extremely convenient. I would definitely stay here again.

10

Claire

29 gen 2025

·

Soggiorno di 1 notte

Quick check-in and very good sized room. Staff friendly and very good location

10

Edward

26 mar 2025

·

Soggiorno di 4 notti

The location was excellent. The staff were very friendly and helpful. It was a generally good stay and I'm very likely to return.

10

Asdis

8 feb 2025

·

Soggiorno di 2 notti

The staff were very friendly, Good location and and a very good room

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Posizione

Posizione centrale costantemente apprezzata vicino a Marble Arch, Hyde Park, Oxford Street e ai collegamenti con i mezzi pubblici, che rendono facili le visite turistiche e lo shopping. La zona è sicura e facilmente percorribile a piedi.

Recensioni degli ospiti correlate

10

Joanne

19 lug 2025

·

Soggiorno di 1 notte

Great property for access to Hyde Park and Oxford Street

10

Suzanne

23 mag 2025

·

Soggiorno di 4 notti

Great location right next to Marble Arch. Tube station a couple of minutes walk. Felt very safe with key entry after 9pm and key entry to lifts. Room was huge with great air con. Would definately stay again. Signs did say free breakfast voucher if you did not use room cleaning service but that didnt materialise but overall good stay.

10

Rachelle

15 giu 2025

·

Soggiorno di 3 notti

Perfect location near Marble Arch and Hyde Park. Location was easily walkable and located just minutes from a tube stop.

10

Peter

24 mag 2024

·

Soggiorno di 2 notti

Very convenient for central London for shopping and transport ie buses and tube.

8

Rahul

17 giu 2025

·

Soggiorno di 2 notti

Great location. A few mins walking distance from Tube station(Marble Arch) and Hyde Park. Lots of Cafe's and Restaurants in the vicinity. Hotel is in a good condition. The rooms were spacious snd comfortable. Staff were courteous and polite. Amenities in the room were good. The only bit that was a bit confusing was the lift as some of the rooms are below the ground floor and only a particular lift would go to our floor. But worth the stay and overall we enjoyed it

8

Gary

14 mag 2025

·

Soggiorno di 6 notti

Great location. Near the central subway line, Marble Arch and a major bus hub. We took busses over the tube to most attractions. Also close to shopping, from Primemark to Mark & Spencers to Selfridge. The room was a good size, but it was tired. The rug needed to be replaced, there were numerous stains and marks. The staff was always attentive and helpful. Breakfast buffet is extensive, but its at the hotel across the street.

10

Tina

22 mag 2024

·

Soggiorno di 3 notti

Wonderful location

10

Juliana

27 ott 2025

·

Soggiorno di 3 notti

Excellent location , good room size , friendly staff

10

Keosha

26 ott 2025

·

Soggiorno di 3 notti

Great location, clean, comfortable, safe room with excellent customer service.

10

Ivette

7 feb 2024

·

Soggiorno di 3 notti

Great location. Walking distance to train Station, shops and restaurants. The staff was great and the room was really clean. I would stay here again.

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Ristorazione

La qualità della colazione è spesso apprezzata, ma viene servita accanto e gli accordi possono essere fonte di confusione o inconvenienti, con occasionali confusioni riguardanti buoni o accordi e alcuni che la trovano troppo costosa. Nessun ristorante o bar in loco.

Recensioni degli ospiti correlate

10

Yvonne

24 dic 2024

·

Soggiorno di 2 notti

The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.

10

Catherine

31 ott 2023

·

Soggiorno di 1 notte

Lovely hotel with friendly & helpful staff. The only inconvenience is that breakfast is in another hotel and the staff there were confused with the breakfast agreement.

10

Helen

28 feb 2025

·

Soggiorno di 1 notte

Great friendly hotel in a great location for shopping on Oxford St, walking and running in Hyde Park and exploring London. Reception staff made us feel very welcome. Hotel was quiet and felt safe. The breakfast was at their sister hotel next door and had a great variety of food on offer. Would stay again..

8

Gary

14 mag 2025

·

Soggiorno di 6 notti

Great location. Near the central subway line, Marble Arch and a major bus hub. We took busses over the tube to most attractions. Also close to shopping, from Primemark to Mark & Spencers to Selfridge. The room was a good size, but it was tired. The rug needed to be replaced, there were numerous stains and marks. The staff was always attentive and helpful. Breakfast buffet is extensive, but its at the hotel across the street.

10

Ajith

17 giu 2025

·

Soggiorno di 4 notti

Excellent service… were made to feel welcome right from the check-in… awesome breakfast… and a very good location

6

Suzy

14 mar 2024

·

Soggiorno di 2 notti

What I liked: Location and helpful receptionists who kindly upgraded my booking to a suite which was a kind gesture but which backfired on me (read on). What I didn’t like: It’s worth noting that this doesn't feel like a proper hotel because if you want to just go down to a hotel restaurant, it doesn't have it’s own restaurant but ‘borrows’ the one in the Thistle hotel next door so you have to go out of the front door and walk along the road for all meals. Internet didn't work at all correctly in the room despite reporting this to reception several times. Wifi was either non-existant or too slow which isnt helpful because I travelled specifically for business and had arranged virtual meetings during my stay. I had to cancel them. Deeply disappointing. In short it felt more like an overpriced Travelodge albeit with very polite and apologetic reception staff and without the option to have a decent internet connection.

8

Patricia

22 mar 2024

·

Soggiorno di 2 notti

The staff were great though the hotel is undergoing renovations and so all facilities are not up and running. There is no food on the premises but they encourage you to use the Sound Cafe in the hotel next door. Not convenient and the one morning we went to the Cafe they were so very rude, we left and went someplace else.

10

George

21 feb 2024

·

Soggiorno di 1 notte

Good, solid hotel. Large room. Decent breakfast.

8

Samuel

28 mag 2024

·

Soggiorno di 3 notti

The hotel is in a convenient location with easy access to the tube as well as shops, restaurants and conveniences. The hotel is clean and the staff are friendly and helpful. The AC was not working in the rooms and so it was very warm at night. The breakfast is also overpriced so we opted to grab coffee and croissants across the street. Definitely recommend though.

10

Jeffrey

27 gen 2025

·

Soggiorno di 4 notti

We liked almost everything about this property. It was clean, and the staff were welcoming and helpful. When there was an issue with the room, it was promptly addressed. About the only thing we didn't like was that the hotel does not have its own restaurant, so breakfast is at another hotel on the same street.

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Mese	Prezzo medio
gennaio	177 USD
febbraio	159 USD
marzo	203 USD
aprile	207 USD
maggio	235 USD
giugno	305 USD
luglio	303 USD
agosto	258 USD
settembre	298 USD
ottobre	251 USD
novembre	281 USD
dicembre	307 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $312	21 $315	22 $297	23 $262	24 $487
25 $237	26 $257	27 $240	28 $238	29 $269	30 $210	31 $297

dom	lun	mar	mer	gio	ven	sab
1 $191	2 $355	3 $421	4 $424	5 $375	6 $345	7 $273
8 $235	9 $302	10 $402	11 $387	12 $275	13 $259	14 $289
15 $258	16 $359	17 $401	18 $395	19 $385	20 $512	21 $579
22 $340	23 $393	24 $403	25 $567	26 $548	27 $443	28 $456
29 $369	30 $405

Thistle London Park Lane

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Informazioni su questa struttura

Posizione

Opzioni camera

Appartamento

Singola Standard

Camera familiare

Camera Standard con 2 letti singoli

Deluxe King Room

Doppia Standard

Recensioni degli ospiti su Thistle London Park Lane

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

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