Hilton Garden Inn San Jose Airport City Mall

Room was very clean and the airport shuttle was super convenient!

Everything was ok, except a mix up in the check in late at night. We were about to get 1 room for my colleagues, but it was 2 rooms. We had to point out the mistake.

This is my 2nd time staying at this hotel and wow it did not dissapoint. It is always a pleasure to stay here inbetween my travels at San Jose, the food is delicious, the beds and bedrooms are super comfy, clean and modern. The pool and gym facilities are fantastic too and the staff give a 10/10 service. I am especially grateful to Lucia and the team at Hilton Garden Inn City Mall as during my stay this time I got sick and required medical assitance, which the hotel promptly arranged for me and they even called once the medical team left my room to check in on me and offer further assistance. As a solo traveller this put my mind even more at ease. I'm really not sure why its a 3 star hotel in my opinion it should really be a 4-5 because the overall service and experience is outstanding. I will certainly be booking to return on my next travels to Costa Rica in the future!

A great location with the mall attached and shuttle to the airport! Clean, comfy rooms

The quality of food was not great, and it was expensive for what you got? Hotel was spotless, staff were great. Nice pool area.