Quality Suites

A little run down, but still fine for the price. Expedia claimed they offered luggage storage (?) But they don't.

Nice, clean and spacious with all the amenities. But the ice machine was not working on my floor (1st). When making reservations, a $100 security deposit wasn't mentioned until you are checking in after you are charged for the room.

Let me start by saying that it should be illegal for this establishment to put the word “Quality” next to anything these people do, say, or own. If this review is too long for you, that should speak volumes right there. We reserved a room a month in advance for our trip to GenCon. On the final leg of our journey, about an hour away, we were called and notified that our room had a “problem with the AC” and would not be available. They would not offer any compensation for this inconvenience, but did offer a refund of the room - or an alternative room. I should have taken the deal, and booked almost anywhere else. When we first arrived, I was immediately taken aback by the dark lighting, dingy conditions and cold atmosphere. It was something akin to a dive bar, and I was sure that we’d be staying in room 1408. Naturally, after many long hours on the road, the first thing we did was attempt to utilize their concessions for a drink. The grimy, greasy machine spat out its tiny portions of juice and water, which was a relief for the moment. These would be gone an hour later, presumably removed by the hotel staff to save on expenses. I should mention: another thing that surely could have become an issue was the parking lot. There were not nearly as many parking spaces as there were rooms – probably around 18 total parking spaces. As well, I saw a total of 2 different employees during my thankfully short visit – which definitely would explain the poor conditions.

Hole in the wall had to go get the key card reprogram 4 time bathroom sink water goes down slow paper on the floor no parking a truck parked sideways with a trailer blocking five to six parking spot

The lighting is not great. The room did have a smell and the elevator was not great

The place is dirty, disheveled, and most amenities barely function.

I was in a pinch and had to stay here upon arrival. The front desk help seemed as if I was really inconveniencing him upon my arrival. When I opened the door to my room at first glimpse, it seemed doable, but after going into the bathroom and seeing a dirty shower and then flushing the toilet to literally feeling the floor shake to the walls rattling I was quite disappointed, then I went to two different vending machines both were out of order so you couldn’t find drinks or snacks anywhere in this hotel and also the elevator was broken and when I asked about this, they said just take the stairs and don’t even get me started on the most uncomfortable noise bed I’d ever been on.so my suggestion is do not ever stay here. You will not feel safe nor clean.

No idea how this is rated a 6.6 ! Room was was not clean, had food on the floor next to the bed, bathroom sink did not drain, dark & dingy, spiderwebs in the hallway, etcetera. Wif-Fi still listed as Best Western, which is super basic and indicates there is no investment back into this property. Seems it only remains in business for proximity to IMS.

The service was great the room was dated and not super well kept. Neither tv functioned. Some things looked like they could be cleaner. Serious smells coming from other rooms. Like a nail salon type intense odor. Elevator was dirty. But the staff was great

The door was open upon arrival, the towel brackets were lose, the toilet paper roll was on the floor and the main door was hard to close. This property needs a major update. The vending machines were didn’t work. Breakfast was suppose to be included; however almost everything was out. We would not return or recommend this facility to anyone.

Found a dead mouse. Checked out early. Didn’t get refunded fully

It was an average property at best. Our room was dirty, paint peeling and lots of mold in the bathroom. The air was cold but no hot water. I would not stay there again.

Bathroom had mold and was filthy. Air vent at the top of the room would not close. Adjoining door to the next room would not lock. Smelled gas smell.

Lots of things in the room were dirty and they were unwilling to do anything about it. We were told someone would contact us about it and no one ever did.

The lighting is not great. The room did have a smell and the elevator was not great

Rude front desk. Dirty filthy rooms that have never been wiped down. Stayed in a suite. Fridge didn’t work. Lamp didn’t work. Carpets filthy. Windows filthy. I paid 370 per night for Indy 500 stay Do not stay here. Rat trap. Go somewhere else. Absolutely rude staff that barley spoke English.

The beds were comfortable and we slept well. Tried to heat something ip n microwave n it started sparking. No conditioner in the shower. Mold around caulk n stain in toilet bowl. Ypung lady at front desk was very nice!

I was in a pinch and had to stay here upon arrival. The front desk help seemed as if I was really inconveniencing him upon my arrival. When I opened the door to my room at first glimpse, it seemed doable, but after going into the bathroom and seeing a dirty shower and then flushing the toilet to literally feeling the floor shake to the walls rattling I was quite disappointed, then I went to two different vending machines both were out of order so you couldn’t find drinks or snacks anywhere in this hotel and also the elevator was broken and when I asked about this, they said just take the stairs and don’t even get me started on the most uncomfortable noise bed I’d ever been on.so my suggestion is do not ever stay here. You will not feel safe nor clean.

I woke up the next morning and noticed that the bed I was sleeping in was infested with bed bugs, I will never book that location again

No idea how this is rated a 6.6 ! Room was was not clean, had food on the floor next to the bed, bathroom sink did not drain, dark & dingy, spiderwebs in the hallway, etcetera. Wif-Fi still listed as Best Western, which is super basic and indicates there is no investment back into this property. Seems it only remains in business for proximity to IMS.

This is a hotel that is convenient for me when Im in town and Im in town about 1 night monthly. The amenities in the room, 2 tvs, fridge and kitchette are a plus. No frills just basic but clean with free breakfast or right next door is Bob Evans Front staff is helpful and fixed cable tv pretty easily

This was a nice hotel. The room was really cool the way it was set up the fridge did not work so well. And that’s something I will use since I stay. I stayed there for four nights microwave worked it had two TVs that was awesome. It was just really nice and the breakfast was so good.

Nice, clean and spacious with all the amenities. But the ice machine was not working on my floor (1st). When making reservations, a $100 security deposit wasn't mentioned until you are checking in after you are charged for the room.

It was an average property at best. Our room was dirty, paint peeling and lots of mold in the bathroom. The air was cold but no hot water. I would not stay there again.

Rooms are spacious; there\'s a "living room" with a TV, a desk. a galley kitchen with a refrigerator and microwave oven, a bathroom, and a bedroom with another TV. The room was very clean. They offer a continental breakfast in the mornings (even on Sunday). I would stay here again.

After reviewing reviews, I was a bit concerned, but the more recent ones made me feel better. We were pleased with the little suite that gave my sister and I plenty of room. The room was veer attractive so we're pleased. There were a couple of issues. We had to ask for a second roll of toilet paper as we were leaving the hotel. The person at the

Visited for a spontaneous one-night getaway with the family. Had an accident that required me to need another night's stay. Adding the additional night was an incredibly smooth process, and I didn't even have to switch rooms. It's definitely no-frills, but the room was great with two TVs, two beds, and a pull-out couch.

Filthy bathroom, fridge didn’t work, sink faucet was loose, desk attendant at night looking at porn on his phone and grabbing his crotch. For $240 for the night? Nope.

TVs did not work in my rooms

The service was great the room was dated and not super well kept. Neither tv functioned. Some things looked like they could be cleaner. Serious smells coming from other rooms. Like a nail salon type intense odor. Elevator was dirty. But the staff was great

This is a hotel that is convenient for me when Im in town and Im in town about 1 night monthly. The amenities in the room, 2 tvs, fridge and kitchette are a plus. No frills just basic but clean with free breakfast or right next door is Bob Evans Front staff is helpful and fixed cable tv pretty easily

Nice, clean and spacious with all the amenities. But the ice machine was not working on my floor (1st). When making reservations, a $100 security deposit wasn't mentioned until you are checking in after you are charged for the room.

The front desk staff lacks courtesy.

Lots of things in the room were dirty and they were unwilling to do anything about it. We were told someone would contact us about it and no one ever did.

Rude front desk. Dirty filthy rooms that have never been wiped down. Stayed in a suite. Fridge didn’t work. Lamp didn’t work. Carpets filthy. Windows filthy. I paid 370 per night for Indy 500 stay Do not stay here. Rat trap. Go somewhere else. Absolutely rude staff that barley spoke English.

The tvs cords and remotes were missing and staff wouldn't help. Came to the room and took a look, said they would be back and never did.

The beds were comfortable and we slept well. Tried to heat something ip n microwave n it started sparking. No conditioner in the shower. Mold around caulk n stain in toilet bowl. Ypung lady at front desk was very nice!

Visited for a spontaneous one-night getaway with the family. Had an accident that required me to need another night's stay. Adding the additional night was an incredibly smooth process, and I didn't even have to switch rooms. It's definitely no-frills, but the room was great with two TVs, two beds, and a pull-out couch.

I was in a pinch and had to stay here upon arrival. The front desk help seemed as if I was really inconveniencing him upon my arrival. When I opened the door to my room at first glimpse, it seemed doable, but after going into the bathroom and seeing a dirty shower and then flushing the toilet to literally feeling the floor shake to the walls rattling I was quite disappointed, then I went to two different vending machines both were out of order so you couldn’t find drinks or snacks anywhere in this hotel and also the elevator was broken and when I asked about this, they said just take the stairs and don’t even get me started on the most uncomfortable noise bed I’d ever been on.so my suggestion is do not ever stay here. You will not feel safe nor clean.

The service was great the room was dated and not super well kept. Neither tv functioned. Some things looked like they could be cleaner. Serious smells coming from other rooms. Like a nail salon type intense odor. Elevator was dirty. But the staff was great

This is a hotel that is convenient for me when Im in town and Im in town about 1 night monthly. The amenities in the room, 2 tvs, fridge and kitchette are a plus. No frills just basic but clean with free breakfast or right next door is Bob Evans Front staff is helpful and fixed cable tv pretty easily

Everything is good here and they have breakfast too. Safe environment

Rude front desk. Dirty filthy rooms that have never been wiped down. Stayed in a suite. Fridge didn’t work. Lamp didn’t work. Carpets filthy. Windows filthy. I paid 370 per night for Indy 500 stay Do not stay here. Rat trap. Go somewhere else. Absolutely rude staff that barley spoke English.

The location was perfect for the event we were attending.

No idea how this is rated a 6.6 ! Room was was not clean, had food on the floor next to the bed, bathroom sink did not drain, dark & dingy, spiderwebs in the hallway, etcetera. Wif-Fi still listed as Best Western, which is super basic and indicates there is no investment back into this property. Seems it only remains in business for proximity to IMS.

Place it's so dirty,walls,sofa,desks,bathroom, beds smells heavy bleach,stay away from this place and also neighborhood it's not safe.

This is a hotel that is convenient for me when Im in town and Im in town about 1 night monthly. The amenities in the room, 2 tvs, fridge and kitchette are a plus. No frills just basic but clean with free breakfast or right next door is Bob Evans Front staff is helpful and fixed cable tv pretty easily

This was a nice hotel. The room was really cool the way it was set up the fridge did not work so well. And that’s something I will use since I stay. I stayed there for four nights microwave worked it had two TVs that was awesome. It was just really nice and the breakfast was so good.

Well, first off online it says it was pet friendly, but when I get there it was not it said no pets allowed when my key did not work, and the manager came upstairs to find out why the key didn’t work, he barged in my room because of misunderstanding he thought that I said the heat didn’t work when I asked him why he was coming in the room and what he wanted in my room he did not respond. He totally ignored me and then asked me do you have a dog I said yes I have a dog although he could clearly see that I had a dog he said well there was a $10 charge for having a dog I said no he’s a service dog and then he was very upset because he said OK I’m allergic to dogs , and again, what does that have to do with you being in my room the room was not very clean at all was itching the whole time I was in there the fridge raider did not close all the way. Therefore, food and drinks was not cold the so-called breakfast was very awful. It was more like everything was in a can , or the eggs was powdered eggs or something I have no idea there was only some type of ham that was more like lunchmeat. The total service there was just awful. There was never anybody at the desk there was two TVs in my room, one which did not work I was asking for a receipt three times and I was told that it would be emailed to me , I never received a receipt then when I was there, I was told that I had to give $100 deposit that was not stated online I definitely will not return!!!!!!

Everything is good here and they have breakfast too. Safe environment

All around good. Breakfast was just ok though

Room keys did not wirk, had to go back to counter 5 times. Breakfast very limited and semi cold

The door was open upon arrival, the towel brackets were lose, the toilet paper roll was on the floor and the main door was hard to close. This property needs a major update. The vending machines were didn’t work. Breakfast was suppose to be included; however almost everything was out. We would not return or recommend this facility to anyone.