Hotel Celebrity Bournemouth East Cliff by Villare hotels

Room at competitive rate. Cleanliness for bedding and toilet are more than acceptable. Staff very nice and helpful. Some drawers are loosely fit.

There is nothing celebrity about this hotel. For the price you’d be better in a travelodge. Very tired property, tired rooms, overall just run down.

We couldn’t fault our room good size clean maybe dated but they are refurbing rooms and you can pay to upgrade we noticed , lovely and warm room with hot shower , good size tv and breakfast was good

We had booked a superior double room for 3 nights at a very low price and were looking forward to our stay. However, when we arrived after a day's work and 4 hours driving we were told that our booking had been cancelled and there was no superior double room available for 3 nights. When it became obvious that nothing had been cancelled from our side and I had received an email earlier on asking if the checking in had gone well we were offered a shabby standard double room with the curtains hanging off the rails. We were made to feel that we should be grateful to get a room at all since we paid so little. Then we were asked if we had a car and made to feel that we should at least pay £30 for parking which we did because we were made to feel so uncomfortable. On the road parking is free over night and we were not there during the day, so would have paid a fraction of that price. Even though breakfast was generally quite good, it was cold he first morning. The second morning we had to wait for half an hour until the buffet was stocked up again. The third morning we came down a bit later but still well withing the breakfast serving time. Most of the tables were covered in dirty dishes and there were neither mushrooms nor tomatoes left. Nobody came to clear tables or find out if anything was needed. So all in all, this had been a very disappointing experience.

After reading reviews on another website after booking, we were a little concerned but to be honest, it was nothing like what others were saying. Room looked like it had been redecorated and the bathroom/shower looked very new. Clean room, bed was comfy. We could hear the neighbours but nothing that really bothered us. Good night sleep and parking £10 for 24 hrs was great! It was perfect for the 1 night that we wanted. Would go back.