ONTO Tonalá Mexico City
From
US$ 267
/ noite
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From
US$ 267
/ noite
Sobre esta propriedade
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Este apart-hotel também oferece Wi-Fi de cortesia, serviços de concierge e sala de estar comum.
Comodidades
Presenteie-se com massagens, tratamentos para o corpo e tratamentos faciais no local. Este apart-hotel também oferece Wi-Fi de cortesia, serviços de concierge e sala de estar comum.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto disponível 24 horas.
Jantar
Saboreie uma deliciosa refeição no TüT ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste apart-hotel. Há café da manhã feito na hora disponível diariamente, entre 8h e meio-dia, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 44 quartos com decoração individual, que apresentam cozinhas americanas com micro-ondas e máquinas de café expresso. Sua cama apresenta edredons de pluma e roupas de cama premium. Nos quartos, você encontra smart TVs 55 polegadas com canais digitais para a sua diversão, além de Wi-Fi de cortesia para navegar na web. As comodidades incluem cofres para notebook e salas de estar separadas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Localização
Com ótima localização em Cidade do México (na área de Roma Norte), ONTO Tonalá Mexico City está a 15 minutos de caminhada de Paseo de la Reforma e de Monumento ao Anjo da Independência. Este apart-hotel fica a 4 km de Palacio de Bellas Artes e a 4,2 km de World Trade Center Cidade do México.
Lugares próximos
Avenida Insurgentes(0.1 milhas)
Fonte de Cibeles(0.2 milhas)
Paseo de la Reforma(0.3 milhas)
Parque de Espanha(0.6 milhas)
Reforma 222(0.7 milhas)
Monumento ao Anjo da Independência(0.7 milhas)
Parque do México(0.7 milhas)
Embaixada dos EUA(0.7 milhas)
Fuente de la Diana Cazadora(0.8 milhas)
Arena México(0.8 milhas)
Mercado Medellín(1 milhas)
Torre Mayor(1.1 milhas)
Blackberry Auditorium(1.2 milhas)
Centro Médico Dalinde(1.3 milhas)
Centro Médico Nacional (Siglo XXI)(1.3 milhas)
Aeroporto Internacional da Cidade do México (MEX)(7.7 milhas)
Santa Lucía, México (NLU-Aeroporto Internacional Felipe Ángeles)(25.8 milhas)
Aeroporto Internacional de Toluca (TLC)(35.1 milhas)
Transporte de e para o aeroporto
Restaurante
Quartos de não fumantes
Balcão de turismo
Serviços domésticos
Aluguel de bicicletas
Localização
15 Tonalá, Roma Norte, Cidade do México, México
Avenida Insurgentes (0.1 milhas)
Fonte de Cibeles (0.2 milhas)
Paseo de la Reforma (0.3 milhas)
Parque de Espanha (0.6 milhas)
Reforma 222 (0.7 milhas)
Monumento ao Anjo da Independência (0.7 milhas)
Opções de quarto
15
Apartamento (C)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
560 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)Kitchenette
17
Apartamento (B)
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
592 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)Kitchenette
15
Apartamento (D)
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
592 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)Kitchenette
17
Apartamento (A)
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
570 ft²
Área de refeição separadaAr condicionadoWi-Fi (gratuito)Kitchenette
Avaliações dos hóspedes sobre ONTO Tonalá Mexico City
8.8
Fabuloso
Com base em 102 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Avaliações do ONTO Tonalá Cidade do México descrevem apartamentos espaçosos e com estilo, tipo estúdio, em uma localização agradável para caminhar em Roma Norte, com funcionários simpáticos e boa comunicação, mas também com ruído noturno recorrente de estabelecimentos próximos e reclamações frequentes sobre a ausência de ar condicionado.
Leia maisIsso foi útil?
Opinião dos hóspedes
Avaliações do ONTO Tonalá Cidade do México descrevem apartamentos espaçosos e com estilo, tipo estúdio, em uma localização agradável para caminhar em Roma Norte, com funcionários simpáticos e boa comunicação, mas também com ruído noturno recorrente de estabelecimentos próximos e reclamações frequentes sobre a ausência de ar condicionado.
Os hóspedes frequentemente destacam o design atencioso, vistas panorâmicas, espaços convidativos no terraço e cozinhas nos quartos, juntamente com um ambiente geralmente seguro e serviço de limpeza eficiente. Os pontos negativos comuns incluem mosquitos quando as janelas são abertas, odores ocasionais de esgoto ou banheiro, colchões duros para alguns e problemas de manutenção esporádicos, como uma pane no elevador, aparelhos com mau funcionamento ou um alarme tocando. Mais adequado para viajantes que valorizam estilo e espaço do que um ambiente totalmente isolado, como o de um hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Terraços com vista para a cidade, além de máquina de lavar/secadora e tapetes de yoga, são apreciados; a segurança no local é mencionada. Muitas avaliações relatam a ausência de ar condicionado e houve uma pane isolada no elevador.
Avaliações dos hóspedes relacionadas
6
Peter
8 de jan. de 2024
·
Hospedou-se por 4 noites
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
8
Katie
19 de fev. de 2024
·
Hospedou-se por 4 noites
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
8
Julio Rodrigo
11 de jul. de 2025
·
Hospedou-se por 4 noites
The elevator did not work for more than 24 hours.
The elevator did not work for more than 24 hours.
10
Leonardo
5 de mar. de 2024
·
Hospedou-se por 5 noites
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 de jan. de 2024
·
Hospedou-se por 5 noites
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
4
Renato
10 de jul. de 2024
·
Hospedou-se por 5 noites
No air conditioning.
No air conditioning.
6
Eric
26 de abr. de 2024
·
Hospedou-se por 3 noites
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
10
Anna Maria
3 de ago. de 2025
·
Hospedou-se por 1 noite
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
4
Agustin
21 de mai. de 2024
·
Hospedou-se por 1 noite
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
10
Nav
8 de nov. de 2025
·
Hospedou-se por 4 noites
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos são frequentemente descritos como muito limpos e novos, com serviço de limpeza atencioso. No entanto, vários hóspedes relataram odores de banheiro ou esgoto e mosquitos nos quartos.
Avaliações dos hóspedes relacionadas
6
Ignacio
3 de mar. de 2025
·
Hospedou-se por 5 noites
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
2
Madison
31 de out. de 2025
·
Hospedou-se por 3 noites
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
8
Lea
23 de nov. de 2025
·
Hospedou-se por 4 noites
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
AYANO
2 de set. de 2025
·
Hospedou-se por 1 noite
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
10
Ali
29 de nov. de 2023
·
Super clean and accommodating. The area is full of dining options.
Super clean and accommodating. The area is full of dining options.
10
Matan
26 de nov. de 2024
·
Hospedou-se por 2 noites
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
6
Eric
26 de abr. de 2024
·
Hospedou-se por 3 noites
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
4
Agustin
21 de mai. de 2024
·
Hospedou-se por 1 noite
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
El departamento/habitación es cómodo y cumple con todas las amenidades. Lo único que nos tomó por sorpresa es que NO cuentan con aire acondicionado en las habitaciones. Estuvimos a principios del mes de mayo y el calor nos puso en situación complicada ya que se tienen que dejar las ventanas abiertas, NO hay mosquiteros y evidentemente el ruido de la calle es un poco elevado.
8
YUER
23 de jan. de 2024
·
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
10
Eugene
15 de abr. de 2024
·
Hospedou-se por 5 noites
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os apartamentos são espaçosos, modernos e bem equipados com cozinhas, e alguns oferecem ótimas vistas; o Wi-Fi funcionou de forma confiável para chamadas de trabalho. Ruído da vida noturna ou da rua é comum e a firmeza da cama dividiu opiniões.
Avaliações dos hóspedes relacionadas
2
Madison
31 de out. de 2025
·
Hospedou-se por 3 noites
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
mai khoi
23 de out. de 2025
·
Hospedou-se por 3 noites
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
8
Peggy
20 de jul. de 2025
·
Hospedou-se por 3 noites
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
This hotel is very conveniently located. The front desk staff is friendly. The apartment is spacious and clean. The kitchen comes with dishes, skillets and silverware. There's a small container of cooking oil but nothing else so bring salt and pepper and whatever else you may need. The stove was impossible to operate because there were no instructions and the fan above didn't work. Maintenance came right away and they replaced the motor of the fan the next day. The stove randomly shut off every couple of minutes. There's also a microwave. Although there are windows, which I opened for a few minutes, there are mosquitoes and they came right in, I wasn't able to find them but they came out to bite me at night so had to sleep with the covers over my head. The mattress was really hard and uncomfortable although I know that's a matter of personal preference.
6
Steven
6 de out. de 2025
·
Hospedou-se por 4 noites
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
6
Natasha
20 de out. de 2025
·
Hospedou-se por 2 noites
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
The rooms are very nice and well-appointed, but our room smelled terrible and there must be someone with like 20 dogs nearby, because they go off barking all together every morning and it’s super loud.
10
Leonardo
5 de mar. de 2024
·
Hospedou-se por 5 noites
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
10
David
27 de jan. de 2024
·
Hospedou-se por 5 noites
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Lisa
26 de mar. de 2025
·
Hospedou-se por 2 noites
Friendly front desk staff. The room itself was amazing with great views!
Friendly front desk staff. The room itself was amazing with great views!
10
Tod J
12 de jul. de 2025
·
Hospedou-se por 4 noites
Nice place but a little noisy.
Nice place but a little noisy.
8
Christopher
6 de set. de 2025
·
Hospedou-se por 5 noites
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser simpática, prestativa e atenciosa, com suporte de concierge via WhatsApp e check-in tranquilo. Alguns hóspedes citaram respostas indiferentes ou tratamento pouco útil de problemas.
Avaliações dos hóspedes relacionadas
2
Madison
31 de out. de 2025
·
Hospedou-se por 3 noites
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
The first review I've ever written but our stay was so awful I have no choice. My husband & I are incredibly well-traveled and have stayed in hotels all over the world. ONTO is absolutely not a 5-star hotel, not even close. A 2 at best and that's a stretch. The point of a hotel is to SLEEP, and it's absolutely impossible to sleep here. The booming nightclub next door had our windows shaking and room vibrating until ~3 am. Sure, the hotel provides cheap earplugs but they didn't help at all. Perhaps the most frustrating though were the dozens of mosquitos in our room. Once we turned the lights off and *attempted* to sleep, we just heard buzzing in our ears and were constantly turning the lights back on to kill them. We weren't able to sleep at all, and found ourselves with countless bites in the morning. Upon speaking to the front desk, they told us they'd swap our room after the first miserable night (though we paid for the most expensive room category, we were more than willing to downgrade if it meant actually getting some rest). The next morning, Mario scoffed at us saying there were no other rooms available. 3 times we asked over the course of 36 hours with zero solution. The second night was no better. Loud noises and endless mosquitos in our room. Finally, my husband & I booked another hotel and cut our losses for the rest of our stay. As we checked out prematurely, Mario once again could not have cared less. I'll be taking this up with my CC company. Worst hotel ever!!
10
Marci
7 de mar. de 2025
·
Hospedou-se por 3 noites
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
8
Lea
23 de nov. de 2025
·
Hospedou-se por 4 noites
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
4
Orhan
4 de mai. de 2025
·
Hospedou-se por 4 noites
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
10
Anneliese
22 de set. de 2024
·
Hospedou-se por 4 noites
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
10
Matan
26 de nov. de 2024
·
Hospedou-se por 2 noites
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Joseph
26 de abr. de 2024
·
Hospedou-se por 5 noites
Staff was excellent
Staff was excellent
8
Christopher
6 de set. de 2025
·
Hospedou-se por 5 noites
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
10
wolter
28 de set. de 2025
·
Hospedou-se por 1 noite
Great staff
Great staff
10
hollie
30 de dez. de 2023
·
Hospedou-se por 2 noites
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização muito boa para caminhar, central para Roma Norte, Condesa e Juárez, com muitos restaurantes próximos; vários hóspedes se sentiram seguros. A área imediata pode ser animada à noite.
Avaliações dos hóspedes relacionadas
10
David
26 de fev. de 2024
·
Hospedou-se por 7 noites
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
10
Marci
7 de mar. de 2025
·
Hospedou-se por 3 noites
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
10
mai khoi
23 de out. de 2025
·
Hospedou-se por 3 noites
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
10
Ryan
14 de out. de 2025
·
Hospedou-se por 1 noite
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
10
David
27 de jan. de 2024
·
Hospedou-se por 5 noites
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
10
Anna Maria
3 de ago. de 2025
·
Hospedou-se por 1 noite
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
Beautifully designed hotel, perfectly situated with walkable distance to many attractions in Roma and Condesa. Wonderful choice of cafés and restaurants nearby. Lovely rooftop with great views of the city.
10
Kahila
13 de out. de 2025
·
Hospedou-se por 4 noites
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
I hesitate to leave this comment because I don’t want this hotel to be booked out all the time. An amazing stay, comfort, great communication, beautiful space, ease of access to great restaurants and bars.
10
Camille
9 de jun. de 2025
·
Hospedou-se por 4 noites
Location
Location
8
Christopher
6 de set. de 2025
·
Hospedou-se por 5 noites
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
We really enjoyed our stay at Ontala Mexico City. The room was huge, and provided us an apartment like feel, rather than a smaller hotel room. It was wonderful to have the living area to use while we took a break from exploring all Mexico City had to offer. I was also able to take a meeting via Zoom and had no problems with the WiFi. The location was perfect - we will central to everything and walking distance to so many incredible restaurants, bars, and much more. I’d like to give a special shoutout to Abraham at the front desk. He welcomed us with such a positive attitude, and kept that welcoming energy our whole stay. Our last day he went above and beyond to plan an itinerary for us in an area we had yet to explore. Thank you Abraham and the entire staff. See you next time we are in Mexico City!
8
Daniel
8 de jan. de 2024
·
Hospedou-se por 5 noites
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As opções no local são mínimas: café e pão doce foram relatados, e alguns hóspedes disseram que um café da manhã ou bebida diária reservados não foram fornecidos. Não há relatos consistentes de um restaurante completo ou café da manhã variado.
Avaliações dos hóspedes relacionadas
6
Steven
6 de out. de 2025
·
Hospedou-se por 4 noites
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
The bed was a bit uncomfortable. There is air conditioning but the unit is in the living area away from the bedroom. The hotel should have complimentary coffee or beverages in the lobby.
8
Lea
23 de nov. de 2025
·
Hospedou-se por 4 noites
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
Hotel was staff was friendly and welcoming. Our concierge Chris was more than helpful making check in seamless, he did speak English. We stayed on the 10th floor, our room was clean and had a kitchenette that provided filtered water. Our room did smell like sewage but to be fair I think this is a problem through out the city and my only complaint about this hotel. We booked our room to include a continental breakfast and one free spirits per day. We did not receive either. There was only fresh pan dulce in the lobby every morning. If there’s an option to book without the breakfast and spirit, you’re better off saving the money. They had a nice rooftop to catch the sunset. Overall it’s in a great location and within walking distance to many food options and coffee shops.
10
Matan
26 de nov. de 2024
·
Hospedou-se por 2 noites
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
10
Edwardo
16 de dez. de 2023
·
Hospedou-se por 1 noite
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
10
Nav
8 de nov. de 2025
·
Hospedou-se por 4 noites
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Abby
17 de ago. de 2026
·
Hospedou-se por 4 noites
The staff was amazing and friendly!
The staff was amazing and friendly!
10
Angela
10 de jul. de 2026
·
Hospedou-se por 6 noites
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
10
Evan
19 de jun. de 2026
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Hospedou-se por 3 noites
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
8
thomas
12 de jun. de 2026
·
Hospedou-se por 5 noites
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
8
Miriam
4 de jun. de 2026
·
Hospedou-se por 3 noites
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-30: 837.3445895324706USD
- 2026-10-31: NO DATA
- 2026-11-01: 615.6083658660889USD
- 2026-11-02: 562.7722091033936USD
- 2026-11-03: 249.23366548080443USD
- 2026-11-04: 232.05384165115356USD
- 2026-11-05: 293.57489143981934USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 238.90845994415284USD
- 2026-11-09: 261.5314977935791USD
- 2026-11-10: 257.5379163208008USD
- 2026-11-11: 274.7271733230591USD
- 2026-11-12: 325.15257345581057USD
- 2026-11-13: 262.7842641296387USD
- 2026-11-14: 262.7842641296387USD
- 2026-11-15: 260.81440578460695USD
- 2026-11-16: 244.1372572669983USD
- 2026-11-17: 238.90845994415284USD
- 2026-11-18: 255.84112439804076USD
- 2026-11-19: 273.201682346344USD
- 2026-11-20: 302.24606193389894USD
- 2026-11-21: 394.1998424133301USD
- 2026-11-22: 302.24606193389894USD
- 2026-11-23: 238.90845994415284USD
- 2026-11-24: 256.15041967163086USD
- 2026-11-25: 244.1372572669983USD
- 2026-11-26: 238.90845994415284USD
- 2026-11-27: 283.0169497116089USD
- 2026-11-28: 283.2979967346191USD
- 2026-11-29: 238.90845994415284USD
- 2026-11-30: 261.94122559509276USD
- 2026-12-01: 234.82290503845215USD
- 2026-12-02: 238.90845994415284USD
- 2026-12-03: 262.1166108314514USD
- 2026-12-04: 278.25593179779054USD
- 2026-12-05: 258.29439866104127USD
- 2026-12-06: 261.94122559509276USD
- 2026-12-07: 252.95922181015015USD
- 2026-12-08: 234.82290503845215USD
- 2026-12-09: 252.95922181015015USD
- 2026-12-10: 234.82290503845215USD
- 2026-12-11: 258.29439866104127USD
- 2026-12-12: 287.03137986297605USD
- 2026-12-13: 252.95922181015015USD
- 2026-12-14: 261.94122559509276USD
- 2026-12-15: 261.2487418624878USD
- 2026-12-16: 252.95922181015015USD
- 2026-12-17: 234.82290503845215USD
- 2026-12-18: 318.2861466079712USD
- 2026-12-19: 295.6847777130127USD
- 2026-12-20: 301.4681327972412USD
- 2026-12-21: 333.3979865905762USD
- 2026-12-22: 333.89979035949705USD
- 2026-12-23: 301.4681327972412USD
- 2026-12-24: 325.6200281723022USD
- 2026-12-25: 392.5269922927856USD
- 2026-12-26: 364.38011414031985USD
- 2026-12-27: 393.8935377288818USD
- 2026-12-28: 364.38011414031985USD
- 2026-12-29: 364.38011414031985USD
- 2026-12-30: 410.5901507095337USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. Os hóspedes vão receber um e-mail dentro de 48 horas antes da chegada com as instruções de check-in. Eles serão recebidos pela equipe da recepção quando chegarem à propriedade.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: USD 200 per accommodation, per stay
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- O anfitrião informou que a propriedade tem detector de monóxido de carbono.
- O anfitrião informou que a propriedade tem detector de fumaça.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, sistema de segurança e iluminação externa.
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando apart-hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Acesso aos quartos por meio de dispositivo móvel.
- Taxa de café da manhã feito na hora: USD 22 para adultos e USD 22 para crianças
- Taxa de traslado de/para o aeroporto: USD 85 por veículo (só ida, ocupação máxima de 4)
- Estacionamento pago nos arredores: USD 18 por dia (1640 m de distância)
- Taxa para animais de estimação: USD 27 (pode variar de acordo com a duração da estadia)
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Transporte de e para o aeroporto
Restaurante
Quartos de não fumantes
Balcão de turismo
Serviços domésticos
Aluguel de bicicletas
Serviços
Balcão de turismo
Serviços domésticos
Aluguel de bicicletas
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Restaurante
Quartos de não fumantes
Spa e centro de bem-estar
Atividades
Mobiliário de área externa
Terraço
Estacionamento
Transporte de e para o aeroporto
Internet
Wi-fi grátis