MainStay Suites MSP Airport - Mall of America
From
97 US$
/ noche
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From
97 US$
/ noche
Acerca de esta propiedad
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande!
Servicios
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande!
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y una lavandería a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito disponible 24 horas.
Comida
MainStay Suites MSP Airport - Mall of America sirve deliciosas comidas en Outback Steakhouse.
Habitaciones
Reserva una de las 279 habitaciones climatizadas, todas equipadas con kitchenette con frigorífico y microondas. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en MainStay Suites MSP Airport - Mall of America, te encontrarás en una fantástica zona de Bloomington (East Bloomington) y estarás a menos de cinco minutos en coche de Mall of America y Nickelodeon Universe. Además, este hotel se encuentra a 15,3 km de Estadio U.S. Bank y a 16,7 km de Universidad de Minnesota - Twin Cities.
Qué hay cerca
Parque acuático Water Park of America(0.4 millas)
Mall of America(1 millas)
Nickelodeon Universe(1.1 millas)
Acuario Sea Life Minnesota(1.2 millas)
Sede corporativa de Best Buy(2.8 millas)
Centennial Lakes Park(3.9 millas)
Lake Nokomis(4 millas)
M Health Fairview Southdale Hospital(5.5 millas)
Parkway Theater(5.5 millas)
Centro comercial Twin Cities Premium Outlets(6 millas)
Minnehaha Park(6.4 millas)
Río Misisipi(6.5 millas)
Lyndale Park(6.6 millas)
Chain of Lakes(6.6 millas)
Hyland Ski and Snowboard Area(6.7 millas)
Minneapolis, MN (MSP-A. Internacional Minneapolis - St. Paul)(5 millas)
Minneapolis, MN (FCM-Flying Cloud)(11.9 millas)
St. Paul, MN (STP-A. St. Paul Downtown)(13.5 millas)
Traslados al aeropuerto
Piscina
Piscina cubierta
Habitaciones para no fumadores
24-Hour Front Desk
Pool (Indoor)
Ubicación
1321 E. 78th St. Building B, East Bloomington, Bloomington, Minnesota, Estados Unidos
Parque acuático Water Park of America (0.4 millas)
Mall of America (1 millas)
Nickelodeon Universe (1.1 millas)
Acuario Sea Life Minnesota (1.2 millas)
Sede corporativa de Best Buy (2.8 millas)
Centennial Lakes Park (3.9 millas)
Opciones de habitación
9
Suite, varias camas, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
11
Suite, 2 camas dobles, no fumadores
Detalles de la oferta
2 Camas Dobles
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Suite, 1 cama de matrimonio grande, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite, 1 cama doble, accesible para personas con discapacidad, no fumadores (Efficiency)
Detalles de la oferta
1 Cama Doble
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite, 1 cama doble, no fumadores
Detalles de la oferta
1 Cama Doble
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre MainStay Suites MSP Airport - Mall of America
7.8
Bueno
Basado en 191 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En MainStay Suites MSP Airport - Mall of America, los huéspedes elogian constantemente la conveniente ubicación para el aeropuerto y el Mall of America, pero las opiniones generales son variadas, sopesando la relación calidad-precio y el tamaño de las habitaciones frente a las instalaciones anticuadas y una experiencia irregular.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En MainStay Suites MSP Airport - Mall of America, los huéspedes elogian constantemente la conveniente ubicación para el aeropuerto y el Mall of America, pero las opiniones generales son variadas, sopesando la relación calidad-precio y el tamaño de las habitaciones frente a las instalaciones anticuadas y una experiencia irregular.
La información sobre la limpieza varía desde habitaciones impecables hasta reportes de baños o ropa de cama sucios, olores persistentes (incluido cannabis en los pasillos), artículos olvidados por otros huéspedes y daños visibles por agua. Las instalaciones reciben comentarios mixtos: el servicio de transporte al aeropuerto/Mall of America es útil, pero a veces se retrasa, la temperatura de la piscina o sus cierres, las máquinas de hielo averiadas y las tarifas o problemas de acceso al estacionamiento son quejas recurrentes. Las habitaciones pueden ser espaciosas, con camas cómodas y cocinetas, pero muchas están anticuadas, con aire acondicionado ruidoso o ineficaz, televisores o cajas fuertes que no funcionan y problemas ocasionales de fontanería, además de algo de ruido de la autopista. Espere comodidad y buena relación calidad-precio, pero la calidad varía según la habitación y la estancia.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El servicio de transporte al aeropuerto y al Mall of America es útil, pero puede sufrir retrasos. La temperatura de la piscina/cierres, las máquinas de hielo averiadas y las tarifas o problemas de acceso al estacionamiento son quejas recurrentes.
Reseñas de huéspedes relacionadas
4
Benjamin
21 sept 2025
·
Se alojó 1 noche
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
6
Anthony
27 dic 2024
·
Se alojó 1 noche
We planned on staying at this hotel and as advertised it has free onsite parking lot for the airport. I felt like this was a bait and switch business model. All hotels around the area post the amount per day to park but this hotel states on Expedia free onsite parking but was not. $15 per day for a lot is steep. Rooms were decent and the Outback restaurant is nice. Shuttle to the airport leaves every 30 minutes and fills up quickly.
We planned on staying at this hotel and as advertised it has free onsite parking lot for the airport. I felt like this was a bait and switch business model. All hotels around the area post the amount per day to park but this hotel states on Expedia free onsite parking but was not. $15 per day for a lot is steep. Rooms were decent and the Outback restaurant is nice. Shuttle to the airport leaves every 30 minutes and fills up quickly.
4
Kasey
17 jul 2025
·
Se alojó 1 noche
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
4
Bionca
8 sept 2025
·
Se alojó 2 noches
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
4
Joanne
30 dic 2024
·
Se alojó 1 noche
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
6
John
4 ago 2025
·
Se alojó 2 noches
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
2
chris
22 mar 2025
·
Se alojó 2 noches
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
6
Cheri
2 jul 2024
·
Se alojó 1 noche
Property is decent. Staff is helpful. shuttle van has duct tape over the 2nd row seat belt buckle on the floor. I cut my leg getting out of the 3rd and getting through between the seats and now have a 1.5” long scar on my leg.
Property is decent. Staff is helpful. shuttle van has duct tape over the 2nd row seat belt buckle on the floor. I cut my leg getting out of the 3rd and getting through between the seats and now have a 1.5” long scar on my leg.
6
Niky
2 feb 2025
·
Se alojó 1 noche
Heated pool was NOT heated
Heated pool was NOT heated
2
Monty
27 ene 2025
·
Se alojó 1 noche
When we arrived the pool was broken and closed so we resigned to watching TV which also didn't work. We had front desk guy come up and he couldn't get it to work either, I've machine was broke also so he wanted to move us and we said can we just get our money back and go elsewhere and he said sure but when we had Expedia requested our refund they declined. It was very fidgeting that they treat customers that way. Stay somewhere else
When we arrived the pool was broken and closed so we resigned to watching TV which also didn't work. We had front desk guy come up and he couldn't get it to work either, I've machine was broke also so he wanted to move us and we said can we just get our money back and go elsewhere and he said sure but when we had Expedia requested our refund they declined. It was very fidgeting that they treat customers that way. Stay somewhere else
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La información es variada: algunas habitaciones están limpias, mientras que otras reportan baños o ropa de cama sucios, olores persistentes (incluido cannabis en los pasillos), artículos olvidados por otros huéspedes y daños visibles por agua.
Reseñas de huéspedes relacionadas
6
Jesse
22 jun 2025
·
Se alojó 3 noches
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
2
Wayne
21 may 2025
·
Se alojó 2 noches
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
4
John
15 jun 2025
·
Se alojó 1 noche
The Hallway smells like weed, the front desk seemed irritated we were there and seemed like the place was just sketchy
The Hallway smells like weed, the front desk seemed irritated we were there and seemed like the place was just sketchy
6
John
4 ago 2025
·
Se alojó 2 noches
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
4
Melissa
2 sept 2024
·
Se alojó 2 noches
There was food left in our room from the previous guests and someone was smoking on our floor which caused the smoke detector to activate.
There was food left in our room from the previous guests and someone was smoking on our floor which caused the smoke detector to activate.
10
Laura
13 nov 2025
·
Se alojó 1 noche
It was clean and the kitchen looked like it was set to get used.
It was clean and the kitchen looked like it was set to get used.
10
Amy
2 sept 2025
·
Se alojó 3 noches
Clean rooms. Attentive staff
Clean rooms. Attentive staff
2
Quentin
4 mar 2025
·
Se alojó 2 noches
TOTAL different place! We arrive 30 minutes early before check in and are room was not ready, no problem we waited around in the lounge. As we were in the lounge we did hear an elderly couple angry getting a refund and it did concern us. We finally got our room and wanted to locate the room before we moved our vehicle to whatever side of the building the room was on. Got into the elevator and the odor was bad, buttons were broken… No biggie… Got to our room on the 3rd floor and it was just dirty, crumbs all over and all on the floor. We head back down to the car to move it to our side of the building closer to our room and ALL of the other doors are broken(out of order). Finally got back to the room and we bring wipes with so we started to wipe stuff down and it was just absolutely filthy. There was a hole under the bathroom sink with cold air coming through it. WE HAD NO HOT WATER. The air unit that provides the hot/cold air to the room has mold alllll over it we recorded it. The vending machines and ice machines were broken. Parking was ridiculous almost as if other people from other hotels are parking there. I can go on an on, we definitely should be refunded but it was my birthday and I just didn’t want to deal with trying to find another hotel.
TOTAL different place! We arrive 30 minutes early before check in and are room was not ready, no problem we waited around in the lounge. As we were in the lounge we did hear an elderly couple angry getting a refund and it did concern us. We finally got our room and wanted to locate the room before we moved our vehicle to whatever side of the building the room was on. Got into the elevator and the odor was bad, buttons were broken… No biggie… Got to our room on the 3rd floor and it was just dirty, crumbs all over and all on the floor. We head back down to the car to move it to our side of the building closer to our room and ALL of the other doors are broken(out of order). Finally got back to the room and we bring wipes with so we started to wipe stuff down and it was just absolutely filthy. There was a hole under the bathroom sink with cold air coming through it. WE HAD NO HOT WATER. The air unit that provides the hot/cold air to the room has mold alllll over it we recorded it. The vending machines and ice machines were broken. Parking was ridiculous almost as if other people from other hotels are parking there. I can go on an on, we definitely should be refunded but it was my birthday and I just didn’t want to deal with trying to find another hotel.
2
Whitney
23 mar 2025
·
Se alojó 2 noches
I wouldn’t recommend this place to a single person. From check in, we were told they wouldn’t be cleaning our room because the staff was “too busy”. She told us we could walk down to the front desk for extra essentials if we “really needed them”. That wasn’t terrible so whatever then we get to our room and there’s mold surrounding the heater unit and the exterior window. Disgusting. The tub still had hair in it from the previous guest and there was an empty apple juice jug under the chair. Guess their housekeeping was just “too busy”. We went to go to the pool hoping it would redeem our stay but the pool was insanely cold, no way it was a temp over 60. The room the pool in was also no warmer than 70 which isn’t typical for that environment. The exterior door on the side entrance was propped open with a brick because the card reader was broken. It was left propped the first night which is a huge security risk. I never mentioned this to the front desk because each time we passed, they appeared to simply “too busy” and not from other guests. Super disappointing. The only thing this place has going for it would be the location.
I wouldn’t recommend this place to a single person. From check in, we were told they wouldn’t be cleaning our room because the staff was “too busy”. She told us we could walk down to the front desk for extra essentials if we “really needed them”. That wasn’t terrible so whatever then we get to our room and there’s mold surrounding the heater unit and the exterior window. Disgusting. The tub still had hair in it from the previous guest and there was an empty apple juice jug under the chair. Guess their housekeeping was just “too busy”. We went to go to the pool hoping it would redeem our stay but the pool was insanely cold, no way it was a temp over 60. The room the pool in was also no warmer than 70 which isn’t typical for that environment. The exterior door on the side entrance was propped open with a brick because the card reader was broken. It was left propped the first night which is a huge security risk. I never mentioned this to the front desk because each time we passed, they appeared to simply “too busy” and not from other guests. Super disappointing. The only thing this place has going for it would be the location.
4
Roger
23 sept 2025
·
Se alojó 1 noche
Hotel looks great from the outside but not so much on the inside especially when you get to your room it look like somebody had a hair coloring party in the bathroom the countertops are all stained with red and white what appears to be hair dye there is what I hope is melted wax all over the nightstands and counters in the kitchenette and in the bathroom and there is a slight smell of urine close to the bathroom kind of nasty
Hotel looks great from the outside but not so much on the inside especially when you get to your room it look like somebody had a hair coloring party in the bathroom the countertops are all stained with red and white what appears to be hair dye there is what I hope is melted wax all over the nightstands and counters in the kitchenette and in the bathroom and there is a slight smell of urine close to the bathroom kind of nasty
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas y con camas cómodas y cocinetas, pero muchas están anticuadas y tienen problemas como aire acondicionado ruidoso o ineficaz, televisores o cajas fuertes que no funcionan, problemas ocasionales de fontanería y algo de ruido de la autopista.
Reseñas de huéspedes relacionadas
6
Chris
8 abr 2025
·
Se alojó 2 noches
Outdated
Outdated
6
Joshua
30 oct 2024
·
Se alojó 3 noches
Old and dirty, the staff was also really insistent that we needed to park in the back which didn't feel as safe. My sleep was terrible due to noise from the air conditioner, and constant light from the window.
Old and dirty, the staff was also really insistent that we needed to park in the back which didn't feel as safe. My sleep was terrible due to noise from the air conditioner, and constant light from the window.
2
Wayne
21 may 2025
·
Se alojó 2 noches
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
8
Dale
21 jul 2024
·
Se alojó 2 noches
Room was nice. Clean. TV remote didn't work. AC was loud, loud enough to drown out the TV. But, the room was clean. Bathroom was large and bright. Bed was comfortable. Staff were friendly but, the hotel was sold out so they were busy!
Room was nice. Clean. TV remote didn't work. AC was loud, loud enough to drown out the TV. But, the room was clean. Bathroom was large and bright. Bed was comfortable. Staff were friendly but, the hotel was sold out so they were busy!
8
Douglas
31 oct 2024
·
Se alojó 3 noches
room was dated but freshened up recently, so ok. TV was small and remote was slow. Ammenities were good.
room was dated but freshened up recently, so ok. TV was small and remote was slow. Ammenities were good.
6
Shelby
15 oct 2025
·
Se alojó 3 noches
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
6
Michael
16 mar 2025
·
Se alojó 1 noche
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
6
Cassandra
14 jul 2025
·
Se alojó 3 noches
The room was spacious and clean however the safe in the room was not working. The drains were clogged. Me and my family went to the pool & we were told they ran out of towels so we had to walk to the room drenched. The customer service here could’ve been a lot better. It was just ok here. Good for a weekend only nothing more
The room was spacious and clean however the safe in the room was not working. The drains were clogged. Me and my family went to the pool & we were told they ran out of towels so we had to walk to the room drenched. The customer service here could’ve been a lot better. It was just ok here. Good for a weekend only nothing more
2
Christine
22 abr 2025
·
Se alojó 3 noches
We had a kitchenette room only enough dishes for people there was 3 of us only 1 pan. One of the pillow cases was dirty, it was noisy, the internet and TV kept going in and out. We'll never stay there again.
We had a kitchenette room only enough dishes for people there was 3 of us only 1 pan. One of the pillow cases was dirty, it was noisy, the internet and TV kept going in and out. We'll never stay there again.
4
Erica
3 nov 2024
·
Se alojó 1 noche
Problems: 1. The sink and the bath tub both would not drain 2. The air conditioner and fan would not work 3. The entire 3rd floor smell like weed excessively 4. The "queen beds" were the size of twin beds 5. Parking was impossible due to Outback Steakhouse in the same parking lot Likes: 1. Very quiet hotel 2. Staff was wonderful 3. Beds were soft 4. Very close to the Mall of America 5. Loved the kitchenette
Problems: 1. The sink and the bath tub both would not drain 2. The air conditioner and fan would not work 3. The entire 3rd floor smell like weed excessively 4. The "queen beds" were the size of twin beds 5. Parking was impossible due to Outback Steakhouse in the same parking lot Likes: 1. Very quiet hotel 2. Staff was wonderful 3. Beds were soft 4. Very close to the Mall of America 5. Loved the kitchenette
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, pero el servicio es inconsistente: registro largo, errores de facturación, interacciones groseras, respuestas lentas y problemas ocasionales con la recogida del servicio de transporte.
Reseñas de huéspedes relacionadas
6
Tonya
11 dic 2024
·
Se alojó 4 noches
The room was clean, but room service didn’t come around, and clean the room at all doing the four day stay. The safe was locked and I asked it to be unlocked so we could use it, they never came to do it. I had to keep asking for towels and going to the front desk to pick them up.
The room was clean, but room service didn’t come around, and clean the room at all doing the four day stay. The safe was locked and I asked it to be unlocked so we could use it, they never came to do it. I had to keep asking for towels and going to the front desk to pick them up.
4
Benjamin
21 sept 2025
·
Se alojó 1 noche
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
4
Kasey
17 jul 2025
·
Se alojó 1 noche
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
4
Bionca
8 sept 2025
·
Se alojó 2 noches
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
10
Juan
27 nov 2024
·
Se alojó 1 noche
Great customer service
Great customer service
6
Shelby
15 oct 2025
·
Se alojó 3 noches
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
4
Joanne
30 dic 2024
·
Se alojó 1 noche
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
10
Amy
2 sept 2025
·
Se alojó 3 noches
Clean rooms. Attentive staff
Clean rooms. Attentive staff
2
chris
22 mar 2025
·
Se alojó 2 noches
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
10
Maria
23 jul 2025
·
Se alojó 3 noches
Friendly staff, good amenities, good location
Friendly staff, good amenities, good location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para el aeropuerto y el Mall of America, con fácil acceso a la autopista y restaurantes cercanos. Algunos huéspedes notaron una sensación insegura y ruido del tráfico.
Reseñas de huéspedes relacionadas
6
john
31 jul 2024
·
Se alojó 3 noches
Hotel worked fine for our stay but should have spent a little more to stay somewhere nicer. We stayed for 3 nights. Every day you had to call to get new towels and it was hit or miss if they actually got delivered. The first morning a Friday we were awakened to the sound of people breaking up the sidewalk outside our window with sledgehammers which wasn’t great. Morning two a Saturday morning we awakened to the sound of a cement saw cutting the sidewalk outside our window. Other than that it was very close to the mall of America and didn’t have bedbugs or anything like that so sorta a win!
Hotel worked fine for our stay but should have spent a little more to stay somewhere nicer. We stayed for 3 nights. Every day you had to call to get new towels and it was hit or miss if they actually got delivered. The first morning a Friday we were awakened to the sound of people breaking up the sidewalk outside our window with sledgehammers which wasn’t great. Morning two a Saturday morning we awakened to the sound of a cement saw cutting the sidewalk outside our window. Other than that it was very close to the mall of America and didn’t have bedbugs or anything like that so sorta a win!
6
Jesse
22 jun 2025
·
Se alojó 3 noches
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
8
Kelly
2 dic 2024
·
Se alojó 2 noches
Great location, easy access off of 94.
Great location, easy access off of 94.
10
Francisca
24 dic 2024
·
Se alojó 2 noches
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
10
Christian Paul
21 abr 2025
·
Se alojó 1 noche
Love that its very close to MOA
Love that its very close to MOA
8
James
18 may 2025
·
Se alojó 1 noche
A little bit questionable of some of the people that are hanging out. No problems but?
A little bit questionable of some of the people that are hanging out. No problems but?
6
Michael
16 mar 2025
·
Se alojó 1 noche
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
10
Maria
23 jul 2025
·
Se alojó 3 noches
Friendly staff, good amenities, good location
Friendly staff, good amenities, good location
10
Laura
2 jun 2025
·
Se alojó 2 noches
Very comfy hotel, close to shopping and restaurants
Very comfy hotel, close to shopping and restaurants
10
Melissa
11 mar 2025
·
Se alojó 1 noche
Clean and large rooms. Good price close to airport.
Clean and large rooms. Good price close to airport.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno suele ser bueno, aunque algunos lo encontraron limitado; un Outback adjunto ofrece opciones para comer y las cocinas en las habitaciones ayudan, pero los juegos de café pueden decepcionar.
Reseñas de huéspedes relacionadas
8
Suanne
29 jul 2024
·
Se alojó 1 noche
Airline delay late at night: free shuttle was a life saver. Bran cereal at free breakfast was good and only there 5 hrs and back to airport.
Airline delay late at night: free shuttle was a life saver. Bran cereal at free breakfast was good and only there 5 hrs and back to airport.
10
craig
28 oct 2024
·
Se alojó 5 noches
It was a good place to stay. I’d stay there again. The only problem I really had was the horrible coffee maker they chose to provide. I bought k cups but could not successfully make a cup of coffee. Very frustrating.
It was a good place to stay. I’d stay there again. The only problem I really had was the horrible coffee maker they chose to provide. I bought k cups but could not successfully make a cup of coffee. Very frustrating.
10
Francisca
24 dic 2024
·
Se alojó 2 noches
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
6
Hugh B
18 oct 2024
·
Se alojó 1 noche
Property was decent but a little run down. Bed was comfortable. Coffee was forgotten in my room.
Property was decent but a little run down. Bed was comfortable. Coffee was forgotten in my room.
8
KUNIHIKO
25 ago 2024
·
Se alojó 1 noche
Minimum breakfast
Minimum breakfast
6
Michael
16 mar 2025
·
Se alojó 1 noche
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
2
chris
22 mar 2025
·
Se alojó 2 noches
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
10
Malinda
16 oct 2024
·
Se alojó 5 noches
Breakfast was good. Reasonable price plus room with a kitchenette.
Breakfast was good. Reasonable price plus room with a kitchenette.
10
TAMI
20 jul 2024
·
Se alojó 1 noche
I loved having an extended stay room as we had the option to cook our own food. Great location to our venue and other great things to fo
I loved having an extended stay room as we had the option to cook our own food. Great location to our venue and other great things to fo
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Lino
18 mar 2025
·
Se alojó 7 noches
El personal fue excelente al igual que la habitación y sus facilidades. Felipe fue espectacular! Gracias
El personal fue excelente al igual que la habitación y sus facilidades. Felipe fue espectacular! Gracias
8
JEFFREY
16 jul 2026
·
Se alojó 3 noches
Good place to stay for the price.
Good place to stay for the price.
4
Sierra
2 jul 2026
·
Se alojó 2 noches
Would not book again! Paid for the mainstay which were hard wood floors and upgraded rooms and was given the comfort inn room because they over booked the hotel. Refused to give a discount for the downgraded room due to their over booking. Carpet in room was sticky, white substance all over desk chair, bathroom filthy with a lot of dust and dirt build up. Would not recommend to anyone I remotely like. Stayed with family and both had issues with their rooms, broken toilets, fridges didn’t work, ect. Save your money and choose a different hotel.
Would not book again! Paid for the mainstay which were hard wood floors and upgraded rooms and was given the comfort inn room because they over booked the hotel. Refused to give a discount for the downgraded room due to their over booking. Carpet in room was sticky, white substance all over desk chair, bathroom filthy with a lot of dust and dirt build up. Would not recommend to anyone I remotely like. Stayed with family and both had issues with their rooms, broken toilets, fridges didn’t work, ect. Save your money and choose a different hotel.
10
Alannah
29 jun 2026
·
Se alojó 3 noches
Perfect price for the weekend trip.
Perfect price for the weekend trip.
10
Keshena
21 jun 2026
·
Se alojó 1 noche
The night of June 19th, when my flight got canceled in the late evening, the gentleman running the check in desk was so helpful. He assured me that everything would be alright, got me settled into my room quickly, and was so happy
The night of June 19th, when my flight got canceled in the late evening, the gentleman running the check in desk was so helpful. He assured me that everything would be alright, got me settled into my room quickly, and was so happy
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-01: 95.65106330295563USD
- 2026-11-02: 95.65106330295563USD
- 2026-11-03: 95.65106330295563USD
- 2026-11-04: 95.65106330295563USD
- 2026-11-05: 95.65106330295563USD
- 2026-11-06: 123.54186003273011USD
- 2026-11-07: 114.58996536289216USD
- 2026-11-08: 88.64895004959106USD
- 2026-11-09: 97.61420370765687USD
- 2026-11-10: 88.80852474113465USD
- 2026-11-11: 88.64895004959106USD
- 2026-11-12: 88.64895004959106USD
- 2026-11-13: 114.73969344856263USD
- 2026-11-14: 114.73969344856263USD
- 2026-11-15: 88.64895004959106USD
- 2026-11-16: 88.64895004959106USD
- 2026-11-17: 88.64895004959106USD
- 2026-11-18: 88.69800404975892USD
- 2026-11-19: 88.69800404975892USD
- 2026-11-20: 114.58996536289216USD
- 2026-11-21: 114.73969344856263USD
- 2026-11-22: 88.80852474113465USD
- 2026-11-23: 88.69800404975892USD
- 2026-11-24: 88.69800404975892USD
- 2026-11-25: 88.69800404975892USD
- 2026-11-26: 88.69800404975892USD
- 2026-11-27: 114.73969344856263USD
- 2026-11-28: 114.73969344856263USD
- 2026-11-29: 88.80852474113465USD
- 2026-11-30: 88.69800404975892USD
- 2026-12-01: 88.69800404975892USD
- 2026-12-02: 88.80852474113465USD
- 2026-12-03: 88.80852474113465USD
- 2026-12-04: 114.73969344856263USD
- 2026-12-05: 114.73969344856263USD
- 2026-12-06: 88.80852474113465USD
- 2026-12-07: 88.80852474113465USD
- 2026-12-08: 88.80852474113465USD
- 2026-12-09: 88.80852474113465USD
- 2026-12-10: 88.80852474113465USD
- 2026-12-11: 128.19677262634278USD
- 2026-12-12: 114.73969344856263USD
- 2026-12-13: 89.12879092540742USD
- 2026-12-14: 88.80852474113465USD
- 2026-12-15: 93.6645809009552USD
- 2026-12-16: 89.12879092540742USD
- 2026-12-17: 88.80852474113465USD
- 2026-12-18: 123.44475800598146USD
- 2026-12-19: 126.72250980934143USD
- 2026-12-20: 88.80852474113465USD
- 2026-12-21: 88.80852474113465USD
- 2026-12-22: 95.91939396949769USD
- 2026-12-23: 83.82982505569458USD
- 2026-12-24: 83.82982505569458USD
- 2026-12-25: 119.31018951286316USD
- 2026-12-26: 107.73558529842377USD
- 2026-12-27: 95.33133420627594USD
- 2026-12-28: 83.82982505569458USD
- 2026-12-29: 98.19763428733826USD
- 2026-12-30: 83.82982505569458USD
- 2026-12-31: 83.82982505569458USD
- 2027-01-01: 108.28461669654847USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto. Para organizar la recogida, los huéspedes deberán contactar con el alojamiento a la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 150 por alojamiento, por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de débito y pagos con el móvil. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Aparcamiento: 20 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Piscina
Piscina cubierta
Habitaciones para no fumadores
24-Hour Front Desk
Pool (Indoor)
Actividades
Piscina
Piscina cubierta
Pool (Indoor)
Fitness Center (nearby)
General
Habitaciones para no fumadores
Aparcamiento
Traslados al aeropuerto
Servicios
24-Hour Front Desk