MainStay Suites MSP Airport - Mall of America
From
100 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
100 $US
/nuit
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit e...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et une laverie. Une navette vers et depuis l'aéroport est proposée gratuitement (24 h/24).
Repas
MainStay Suites MSP Airport - Mall of America abrite un délicieux restaurant, Outback Steakhouse.
Chambres
Passez un séjour comme il se doit dans une des 279 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une kitchenette avec un réfrigérateur et un micro-ondes. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
En choisissant MainStay Suites MSP Airport - Mall of America, vous profiterez d'un séjour à Bloomington (East Bloomington), à moins de 5 minutes en voiture de Mall of America et Nickelodeon Universe (parc d'attractions). Cet hôtel se trouve à 15,3 km de Stade U.S. Bank Stadium et à 15,6 km de Target Field (stade de base-ball).
À proximité
Parc aquatique Water Park of America(0.4 miles)
Mall of America(1 miles)
Nickelodeon Universe (parc d'attractions)(1.1 miles)
Aquarium Sea Life Minnesota(1.2 miles)
Siège social de la société Best Buy(2.2 miles)
Centennial Lakes Park(2.8 miles)
Lake Nokomis(3.9 miles)
M Health Fairview Southdale Hospital(4 miles)
Parkway Theater(5.5 miles)
Centre commercial Twin Cities Premium Outlets(5.5 miles)
Normandale Community College (université)(5.9 miles)
Minnehaha Park(6 miles)
Mississippi River(6.4 miles)
Lyndale Park(6.5 miles)
Chain of Lakes(6.6 miles)
Aéroport international Minneapolis-St. Paul (MSP)(5 miles)
Minneapolis, MN (FCM-Flying Cloud)(11.9 miles)
St. Paul, MN (STP-aéroport centre-ville St. Paul Downtown)(13.5 miles)
Navette aéroport
Piscine
Piscine intérieure
Chambres non-fumeurs
24-Hour Front Desk
Pool (Indoor)
Emplacement
1321 E. 78th St. Building B, East Bloomington, Bloomington, Minnesota, États-Unis d’Amérique
Parc aquatique Water Park of America (0.4 miles)
Mall of America (1 miles)
Nickelodeon Universe (parc d'attractions) (1.1 miles)
Aquarium Sea Life Minnesota (1.2 miles)
Siège social de la société Best Buy (2.2 miles)
Centennial Lakes Park (2.8 miles)
Options de chambre
11
Suite, 2 lits doubles, non-fumeurs
Détails de la chambre
2 Lits Doubles
Couchages 6
ClimatisationChauffageWi-Fi (gratuit)
6
Suite, 1 lit double, accessible aux personnes à mobilité réduite, non-fumeurs (Efficiency)
Détails de la chambre
1 Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
6
Suite, 1 lit double, non-fumeurs
Détails de la chambre
1 Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
9
Suite, plusieurs lits, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
et 1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
8
Suite, 1 très grand lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs
7.8
Bien
Basé sur 189 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au MainStay Suites MSP Airport - Mall of America, les clients apprécient régulièrement l'emplacement pratique à proximité de l'aéroport et du Mall of America, mais les impressions générales sont mitigées. Le rapport qualité-prix et la taille des chambres sont mis en balance avec des éléments vieillissants et une expérience inégale.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au MainStay Suites MSP Airport - Mall of America, les clients apprécient régulièrement l'emplacement pratique à proximité de l'aéroport et du Mall of America, mais les impressions générales sont mitigées. Le rapport qualité-prix et la taille des chambres sont mis en balance avec des éléments vieillissants et une expérience inégale.
Les commentaires sur la propreté vont de chambres impeccables à des signalements de salles de bains ou de linge sales, d'odeurs persistantes (y compris de marijuana dans les couloirs), d'articles oubliés et de dommages causés par l'eau.
Les équipements suscitent des avis mitigés : la navette vers l'aéroport/MOA est utile mais parfois en retard, la température ou la fermeture de la piscine et les distributeurs de glace cassés reviennent souvent, et le parking peut impliquer des frais ou des problèmes d'accès. Les chambres peuvent être spacieuses avec des lits confortables et des cuisines équipées, mais beaucoup sont datées et présentent des problèmes tels qu'une climatisation bruyante ou inefficace, des téléviseurs ou des coffres-forts qui ne fonctionnent pas, et des problèmes de plomberie occasionnels, ainsi que des nuisances sonores de l'autoroute. Attendez-vous à de la commodité et un bon rapport qualité-prix, mais la qualité varie selon la chambre et le séjour.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La navette vers l'aéroport et le Mall of America est utile, mais peut être en retard. La température/fermeture de la piscine, les distributeurs de glace cassés et les frais ou problèmes d'accès au parking sont des plaintes récurrentes.
Avis de voyageur à ce sujet
4
Benjamin
21 sept. 2025
·
A séjourné 1 nuit
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
6
Anthony
27 déc. 2024
·
A séjourné 1 nuit
We planned on staying at this hotel and as advertised it has free onsite parking lot for the airport. I felt like this was a bait and switch business model. All hotels around the area post the amount per day to park but this hotel states on Expedia free onsite parking but was not. $15 per day for a lot is steep. Rooms were decent and the Outback restaurant is nice. Shuttle to the airport leaves every 30 minutes and fills up quickly.
We planned on staying at this hotel and as advertised it has free onsite parking lot for the airport. I felt like this was a bait and switch business model. All hotels around the area post the amount per day to park but this hotel states on Expedia free onsite parking but was not. $15 per day for a lot is steep. Rooms were decent and the Outback restaurant is nice. Shuttle to the airport leaves every 30 minutes and fills up quickly.
4
Kasey
17 juil. 2025
·
A séjourné 1 nuit
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
4
Bionca
8 sept. 2025
·
A séjourné 2 nuits
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
4
Joanne
30 déc. 2024
·
A séjourné 1 nuit
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
6
John
4 août 2025
·
A séjourné 2 nuits
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
2
chris
22 mars 2025
·
A séjourné 2 nuits
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
6
Cheri
2 juil. 2024
·
A séjourné 1 nuit
Property is decent. Staff is helpful. shuttle van has duct tape over the 2nd row seat belt buckle on the floor. I cut my leg getting out of the 3rd and getting through between the seats and now have a 1.5” long scar on my leg.
Property is decent. Staff is helpful. shuttle van has duct tape over the 2nd row seat belt buckle on the floor. I cut my leg getting out of the 3rd and getting through between the seats and now have a 1.5” long scar on my leg.
6
Niky
2 févr. 2025
·
A séjourné 1 nuit
Heated pool was NOT heated
Heated pool was NOT heated
2
Monty
27 janv. 2025
·
A séjourné 1 nuit
When we arrived the pool was broken and closed so we resigned to watching TV which also didn't work. We had front desk guy come up and he couldn't get it to work either, I've machine was broke also so he wanted to move us and we said can we just get our money back and go elsewhere and he said sure but when we had Expedia requested our refund they declined. It was very fidgeting that they treat customers that way. Stay somewhere else
When we arrived the pool was broken and closed so we resigned to watching TV which also didn't work. We had front desk guy come up and he couldn't get it to work either, I've machine was broke also so he wanted to move us and we said can we just get our money back and go elsewhere and he said sure but when we had Expedia requested our refund they declined. It was very fidgeting that they treat customers that way. Stay somewhere else
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis sont mitigés : certaines chambres sont propres, tandis que d'autres signalent des salles de bains ou du linge sales, des odeurs persistantes (y compris de marijuana dans les couloirs), des articles oubliés et des dommages causés par l'eau.
Avis de voyageur à ce sujet
6
Jesse
22 juin 2025
·
A séjourné 3 nuits
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
2
Wayne
21 mai 2025
·
A séjourné 2 nuits
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
4
John
15 juin 2025
·
A séjourné 1 nuit
The Hallway smells like weed, the front desk seemed irritated we were there and seemed like the place was just sketchy
The Hallway smells like weed, the front desk seemed irritated we were there and seemed like the place was just sketchy
6
John
4 août 2025
·
A séjourné 2 nuits
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
Food left in fridge, no cleaning 2nd day and ice machine not working’ not my fault’ quote from staff on reception
4
Melissa
2 sept. 2024
·
A séjourné 2 nuits
There was food left in our room from the previous guests and someone was smoking on our floor which caused the smoke detector to activate.
There was food left in our room from the previous guests and someone was smoking on our floor which caused the smoke detector to activate.
10
Laura
13 nov. 2025
·
A séjourné 1 nuit
It was clean and the kitchen looked like it was set to get used.
It was clean and the kitchen looked like it was set to get used.
10
Amy
2 sept. 2025
·
A séjourné 3 nuits
Clean rooms. Attentive staff
Clean rooms. Attentive staff
2
Quentin
4 mars 2025
·
A séjourné 2 nuits
TOTAL different place! We arrive 30 minutes early before check in and are room was not ready, no problem we waited around in the lounge. As we were in the lounge we did hear an elderly couple angry getting a refund and it did concern us. We finally got our room and wanted to locate the room before we moved our vehicle to whatever side of the building the room was on. Got into the elevator and the odor was bad, buttons were broken… No biggie… Got to our room on the 3rd floor and it was just dirty, crumbs all over and all on the floor. We head back down to the car to move it to our side of the building closer to our room and ALL of the other doors are broken(out of order). Finally got back to the room and we bring wipes with so we started to wipe stuff down and it was just absolutely filthy. There was a hole under the bathroom sink with cold air coming through it. WE HAD NO HOT WATER. The air unit that provides the hot/cold air to the room has mold alllll over it we recorded it. The vending machines and ice machines were broken. Parking was ridiculous almost as if other people from other hotels are parking there. I can go on an on, we definitely should be refunded but it was my birthday and I just didn’t want to deal with trying to find another hotel.
TOTAL different place! We arrive 30 minutes early before check in and are room was not ready, no problem we waited around in the lounge. As we were in the lounge we did hear an elderly couple angry getting a refund and it did concern us. We finally got our room and wanted to locate the room before we moved our vehicle to whatever side of the building the room was on. Got into the elevator and the odor was bad, buttons were broken… No biggie… Got to our room on the 3rd floor and it was just dirty, crumbs all over and all on the floor. We head back down to the car to move it to our side of the building closer to our room and ALL of the other doors are broken(out of order). Finally got back to the room and we bring wipes with so we started to wipe stuff down and it was just absolutely filthy. There was a hole under the bathroom sink with cold air coming through it. WE HAD NO HOT WATER. The air unit that provides the hot/cold air to the room has mold alllll over it we recorded it. The vending machines and ice machines were broken. Parking was ridiculous almost as if other people from other hotels are parking there. I can go on an on, we definitely should be refunded but it was my birthday and I just didn’t want to deal with trying to find another hotel.
2
Whitney
23 mars 2025
·
A séjourné 2 nuits
I wouldn’t recommend this place to a single person. From check in, we were told they wouldn’t be cleaning our room because the staff was “too busy”. She told us we could walk down to the front desk for extra essentials if we “really needed them”. That wasn’t terrible so whatever then we get to our room and there’s mold surrounding the heater unit and the exterior window. Disgusting. The tub still had hair in it from the previous guest and there was an empty apple juice jug under the chair. Guess their housekeeping was just “too busy”. We went to go to the pool hoping it would redeem our stay but the pool was insanely cold, no way it was a temp over 60. The room the pool in was also no warmer than 70 which isn’t typical for that environment. The exterior door on the side entrance was propped open with a brick because the card reader was broken. It was left propped the first night which is a huge security risk. I never mentioned this to the front desk because each time we passed, they appeared to simply “too busy” and not from other guests. Super disappointing. The only thing this place has going for it would be the location.
I wouldn’t recommend this place to a single person. From check in, we were told they wouldn’t be cleaning our room because the staff was “too busy”. She told us we could walk down to the front desk for extra essentials if we “really needed them”. That wasn’t terrible so whatever then we get to our room and there’s mold surrounding the heater unit and the exterior window. Disgusting. The tub still had hair in it from the previous guest and there was an empty apple juice jug under the chair. Guess their housekeeping was just “too busy”. We went to go to the pool hoping it would redeem our stay but the pool was insanely cold, no way it was a temp over 60. The room the pool in was also no warmer than 70 which isn’t typical for that environment. The exterior door on the side entrance was propped open with a brick because the card reader was broken. It was left propped the first night which is a huge security risk. I never mentioned this to the front desk because each time we passed, they appeared to simply “too busy” and not from other guests. Super disappointing. The only thing this place has going for it would be the location.
4
Roger
23 sept. 2025
·
A séjourné 1 nuit
Hotel looks great from the outside but not so much on the inside especially when you get to your room it look like somebody had a hair coloring party in the bathroom the countertops are all stained with red and white what appears to be hair dye there is what I hope is melted wax all over the nightstands and counters in the kitchenette and in the bathroom and there is a slight smell of urine close to the bathroom kind of nasty
Hotel looks great from the outside but not so much on the inside especially when you get to your room it look like somebody had a hair coloring party in the bathroom the countertops are all stained with red and white what appears to be hair dye there is what I hope is melted wax all over the nightstands and counters in the kitchenette and in the bathroom and there is a slight smell of urine close to the bathroom kind of nasty
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent spacieuses avec des lits confortables et des cuisines équipées, mais beaucoup sont démodées et présentent des problèmes tels qu'une climatisation bruyante ou inefficace, des téléviseurs ou des coffres-forts qui ne fonctionnent pas, des problèmes de plomberie occasionnels et des nuisances sonores de l'autoroute.
Avis de voyageur à ce sujet
6
Chris
8 avr. 2025
·
A séjourné 2 nuits
Outdated
Outdated
6
Joshua
30 oct. 2024
·
A séjourné 3 nuits
Old and dirty, the staff was also really insistent that we needed to park in the back which didn't feel as safe. My sleep was terrible due to noise from the air conditioner, and constant light from the window.
Old and dirty, the staff was also really insistent that we needed to park in the back which didn't feel as safe. My sleep was terrible due to noise from the air conditioner, and constant light from the window.
2
Wayne
21 mai 2025
·
A séjourné 2 nuits
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
Water damaged ceilings in hallway and broken a/c cover in room. Water damage in bathroom to room. Tv not working correctly.
8
Dale
21 juil. 2024
·
A séjourné 2 nuits
Room was nice. Clean. TV remote didn't work. AC was loud, loud enough to drown out the TV. But, the room was clean. Bathroom was large and bright. Bed was comfortable. Staff were friendly but, the hotel was sold out so they were busy!
Room was nice. Clean. TV remote didn't work. AC was loud, loud enough to drown out the TV. But, the room was clean. Bathroom was large and bright. Bed was comfortable. Staff were friendly but, the hotel was sold out so they were busy!
8
Douglas
31 oct. 2024
·
A séjourné 3 nuits
room was dated but freshened up recently, so ok. TV was small and remote was slow. Ammenities were good.
room was dated but freshened up recently, so ok. TV was small and remote was slow. Ammenities were good.
6
Shelby
15 oct. 2025
·
A séjourné 3 nuits
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
6
Michael
16 mars 2025
·
A séjourné 1 nuit
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
6
Cassandra
14 juil. 2025
·
A séjourné 3 nuits
The room was spacious and clean however the safe in the room was not working. The drains were clogged. Me and my family went to the pool & we were told they ran out of towels so we had to walk to the room drenched. The customer service here could’ve been a lot better. It was just ok here. Good for a weekend only nothing more
The room was spacious and clean however the safe in the room was not working. The drains were clogged. Me and my family went to the pool & we were told they ran out of towels so we had to walk to the room drenched. The customer service here could’ve been a lot better. It was just ok here. Good for a weekend only nothing more
2
Christine
22 avr. 2025
·
A séjourné 3 nuits
We had a kitchenette room only enough dishes for people there was 3 of us only 1 pan. One of the pillow cases was dirty, it was noisy, the internet and TV kept going in and out. We'll never stay there again.
We had a kitchenette room only enough dishes for people there was 3 of us only 1 pan. One of the pillow cases was dirty, it was noisy, the internet and TV kept going in and out. We'll never stay there again.
4
Erica
3 nov. 2024
·
A séjourné 1 nuit
Problems: 1. The sink and the bath tub both would not drain 2. The air conditioner and fan would not work 3. The entire 3rd floor smell like weed excessively 4. The "queen beds" were the size of twin beds 5. Parking was impossible due to Outback Steakhouse in the same parking lot Likes: 1. Very quiet hotel 2. Staff was wonderful 3. Beds were soft 4. Very close to the Mall of America 5. Loved the kitchenette
Problems: 1. The sink and the bath tub both would not drain 2. The air conditioner and fan would not work 3. The entire 3rd floor smell like weed excessively 4. The "queen beds" were the size of twin beds 5. Parking was impossible due to Outback Steakhouse in the same parking lot Likes: 1. Very quiet hotel 2. Staff was wonderful 3. Beds were soft 4. Very close to the Mall of America 5. Loved the kitchenette
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable et serviable, mais le service est inégal : longues attentes à l'enregistrement, erreurs de facturation, interactions impolies, réponses lentes et problèmes occasionnels avec la prise en charge de la navette.
Avis de voyageur à ce sujet
6
Tonya
11 déc. 2024
·
A séjourné 4 nuits
The room was clean, but room service didn’t come around, and clean the room at all doing the four day stay. The safe was locked and I asked it to be unlocked so we could use it, they never came to do it. I had to keep asking for towels and going to the front desk to pick them up.
The room was clean, but room service didn’t come around, and clean the room at all doing the four day stay. The safe was locked and I asked it to be unlocked so we could use it, they never came to do it. I had to keep asking for towels and going to the front desk to pick them up.
4
Benjamin
21 sept. 2025
·
A séjourné 1 nuit
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
—The check-in process took 30 minutes, why? —The ice makers on floors 2, 3, and 4 did not work. No ice available. —In a room overlooking the parking lot with bright flood lights, there were no shades or drapes to block the light.
4
Kasey
17 juil. 2025
·
A séjourné 1 nuit
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
We had 3 rooms for our family. Two of them were acceptable. The third room smelled of smoke, light switches did not work. The door was broken so slammed shut everytime you opened it. We paid extra to park 2 cars and use the airport shuttle. On our return trip we waited over an hour to get picked up. We had to call 4 times to get our Scheduled pickup on the return of our trip.
4
Bionca
8 sept. 2025
·
A séjourné 2 nuits
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
My stay here was very inconvenient, when checking in the clerk charged my card 3x for 1 room and was told that there was nothing they could do until the payment posted which was very inconvenient. One of the beds in the room was broken. The hotel comes with free shuttle to and from the airport and to the mall however upon checkout almost missed my flight due to requesting a shuttle and an hour went by with no response. Overall my daughter enjoyed her birthday weekend , but I will never stay at this hotel again!
10
Juan
27 nov. 2024
·
A séjourné 1 nuit
Great customer service
Great customer service
6
Shelby
15 oct. 2025
·
A séjourné 3 nuits
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
Booked for the MainStay Suites side of the hotel and was given a room on the Comfort Inn side as there was no availability. A bit frustrating, but a room is a room. First room given had an AC unit that absolutely could not keep up with the heat outside. After one night, we couldn't tolerate it anymore and talked to the front desk and they were able to move us to a room with working AC no problem. Rooms were relatively clean and staff was very friendly.
4
Joanne
30 déc. 2024
·
A séjourné 1 nuit
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back. The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
10
Amy
2 sept. 2025
·
A séjourné 3 nuits
Clean rooms. Attentive staff
Clean rooms. Attentive staff
2
chris
22 mars 2025
·
A séjourné 2 nuits
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
10
Maria
23 juil. 2025
·
A séjourné 3 nuits
Friendly staff, good amenities, good location
Friendly staff, good amenities, good location
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Très pratique pour l'aéroport et le Mall of America, avec un accès facile à l'autoroute et des restaurants à proximité. Certains clients ont noté une ambiance peu sûre et du bruit de la circulation.
Avis de voyageur à ce sujet
6
john
31 juil. 2024
·
A séjourné 3 nuits
Hotel worked fine for our stay but should have spent a little more to stay somewhere nicer. We stayed for 3 nights. Every day you had to call to get new towels and it was hit or miss if they actually got delivered. The first morning a Friday we were awakened to the sound of people breaking up the sidewalk outside our window with sledgehammers which wasn’t great. Morning two a Saturday morning we awakened to the sound of a cement saw cutting the sidewalk outside our window. Other than that it was very close to the mall of America and didn’t have bedbugs or anything like that so sorta a win!
Hotel worked fine for our stay but should have spent a little more to stay somewhere nicer. We stayed for 3 nights. Every day you had to call to get new towels and it was hit or miss if they actually got delivered. The first morning a Friday we were awakened to the sound of people breaking up the sidewalk outside our window with sledgehammers which wasn’t great. Morning two a Saturday morning we awakened to the sound of a cement saw cutting the sidewalk outside our window. Other than that it was very close to the mall of America and didn’t have bedbugs or anything like that so sorta a win!
6
Jesse
22 juin 2025
·
A séjourné 3 nuits
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
Felt like an area I would not want to be alone. Hallways had a marijuana odor, lots of trash outside rooms. My Credit card was charged twice; they had to look into it and assured me they would remove the 2nd charge.
8
Kelly
2 déc. 2024
·
A séjourné 2 nuits
Great location, easy access off of 94.
Great location, easy access off of 94.
10
Francisca
24 déc. 2024
·
A séjourné 2 nuits
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
10
Christian Paul
21 avr. 2025
·
A séjourné 1 nuit
Love that its very close to MOA
Love that its very close to MOA
8
James
18 mai 2025
·
A séjourné 1 nuit
A little bit questionable of some of the people that are hanging out. No problems but?
A little bit questionable of some of the people that are hanging out. No problems but?
6
Michael
16 mars 2025
·
A séjourné 1 nuit
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
10
Maria
23 juil. 2025
·
A séjourné 3 nuits
Friendly staff, good amenities, good location
Friendly staff, good amenities, good location
10
Laura
2 juin 2025
·
A séjourné 2 nuits
Very comfy hotel, close to shopping and restaurants
Very comfy hotel, close to shopping and restaurants
10
Melissa
11 mars 2025
·
A séjourné 1 nuit
Clean and large rooms. Good price close to airport.
Clean and large rooms. Good price close to airport.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est généralement bon, bien que certains l'aient trouvé minimaliste ; un Outback attenant offre des possibilités de restauration et les cuisines des chambres aident, mais le service de café peut être décevant.
Avis de voyageur à ce sujet
8
Suanne
29 juil. 2024
·
A séjourné 1 nuit
Airline delay late at night: free shuttle was a life saver. Bran cereal at free breakfast was good and only there 5 hrs and back to airport.
Airline delay late at night: free shuttle was a life saver. Bran cereal at free breakfast was good and only there 5 hrs and back to airport.
10
craig
28 oct. 2024
·
A séjourné 5 nuits
It was a good place to stay. I’d stay there again. The only problem I really had was the horrible coffee maker they chose to provide. I bought k cups but could not successfully make a cup of coffee. Very frustrating.
It was a good place to stay. I’d stay there again. The only problem I really had was the horrible coffee maker they chose to provide. I bought k cups but could not successfully make a cup of coffee. Very frustrating.
10
Francisca
24 déc. 2024
·
A séjourné 2 nuits
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
6
Hugh B
18 oct. 2024
·
A séjourné 1 nuit
Property was decent but a little run down. Bed was comfortable. Coffee was forgotten in my room.
Property was decent but a little run down. Bed was comfortable. Coffee was forgotten in my room.
8
KUNIHIKO
25 août 2024
·
A séjourné 1 nuit
Minimum breakfast
Minimum breakfast
6
Michael
16 mars 2025
·
A séjourné 1 nuit
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
The process for airport pick up was great. The hotel is attached to Outback restaurant which was packed but once seated service was great. Since it’s right nice to the interstate I found it noisy.
2
chris
22 mars 2025
·
A séjourné 2 nuits
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
For the price i paid definitely doesnt look like the pictures that were advertised and ended up very disappointed. Room wasnt totally clean had dark spots on comforter on the bed.water pressure in shower was horrible. Pool was not heated and over crowded. There was vomit all over trash can and by one of the tables by the pool and the bathrooms were not cleaned as well as guys bathroom was out of order. There was a older guy at front desk with glasses who was very rude when asked a simple question about wifi and the area. Parking lot had broken glass and trash all over. Hallways smelled a mix between musty and of weed. Only thing positive about the property was the fact of having an outback steakhouse attached food was good and service was great.
10
Malinda
16 oct. 2024
·
A séjourné 5 nuits
Breakfast was good. Reasonable price plus room with a kitchenette.
Breakfast was good. Reasonable price plus room with a kitchenette.
10
TAMI
20 juil. 2024
·
A séjourné 1 nuit
I loved having an extended stay room as we had the option to cook our own food. Great location to our venue and other great things to fo
I loved having an extended stay room as we had the option to cook our own food. Great location to our venue and other great things to fo
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Alannah
29 juin 2026
·
A séjourné 3 nuits
Perfect price for the weekend trip.
Perfect price for the weekend trip.
10
Keshena
21 juin 2026
·
A séjourné 1 nuit
The night of June 19th, when my flight got canceled in the late evening, the gentleman running the check in desk was so helpful. He assured me that everything would be alright, got me settled into my room quickly, and was so happy
The night of June 19th, when my flight got canceled in the late evening, the gentleman running the check in desk was so helpful. He assured me that everything would be alright, got me settled into my room quickly, and was so happy
4
Cara
19 mai 2026
·
A séjourné 3 nuits
1: Was given a room that was already occupied! Corrected, obviously. 2: Room was somewhat less than clean; debris on the floor under the table, hair & dust etc behind the bathroom door. 3: What looked like a permanent stain on the hand towel. 4: Coffee maker was broken & took more than a day to get it replaced. 5: Almost constant running water sound-like from a toilet that's trying to refill. 6: A dirty, muddy stain on the floor by the bed. 7: The care tags on the bedding were up at the top-not at the bottom where they should be. I know that sounds picky but it speaks to the overall care that goes into the upkeep & maintenance of the rooms.
1: Was given a room that was already occupied! Corrected, obviously. 2: Room was somewhat less than clean; debris on the floor under the table, hair & dust etc behind the bathroom door. 3: What looked like a permanent stain on the hand towel. 4: Coffee maker was broken & took more than a day to get it replaced. 5: Almost constant running water sound-like from a toilet that's trying to refill. 6: A dirty, muddy stain on the floor by the bed. 7: The care tags on the bedding were up at the top-not at the bottom where they should be. I know that sounds picky but it speaks to the overall care that goes into the upkeep & maintenance of the rooms.
6
Torunn
15 avr. 2026
·
A séjourné 1 nuit
På 3. forsøk på å gi oss rom, klarte de det. Røyklukt og rom som ikke var klargjort fra forrige gjester var rom 1 og 2, men ok på 3. rommet. Helt ok standard til den prisen, men ik mer enn det.
På 3. forsøk på å gi oss rom, klarte de det. Røyklukt og rom som ikke var klargjort fra forrige gjester var rom 1 og 2, men ok på 3. rommet. Helt ok standard til den prisen, men ik mer enn det.
4
Agnar
13 avr. 2026
·
A séjourné 2 nuits
Picture are surely not reflecting the actual status of the Hotel.
Picture are surely not reflecting the actual status of the Hotel.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-14: 94.65190330908202USD
- 2026-09-15: 94.96113165832519USD
- 2026-09-16: 100.96803847055052USD
- 2026-09-17: 88.44382377238463USD
- 2026-09-18: 117.23949019224547USD
- 2026-09-19: 117.23949019224547USD
- 2026-09-20: 93.73992263891601USD
- 2026-09-21: 88.44382377238463USD
- 2026-09-22: 94.66626084260558USD
- 2026-09-23: 94.66626084260558USD
- 2026-09-24: 94.9811142463684USD
- 2026-09-25: 114.557457154953USD
- 2026-09-26: 114.557457154953USD
- 2026-09-27: 94.15731224775695USD
- 2026-09-28: 88.67018160011291USD
- 2026-09-29: 88.96421614012145USD
- 2026-09-30: 88.67018160011291USD
- 2026-10-01: 88.67018160011291USD
- 2026-10-02: 114.557457154953USD
- 2026-10-03: 114.94084115251158USD
- 2026-10-04: 105.91548959169005USD
- 2026-10-05: 88.67018160011291USD
- 2026-10-06: 88.96421614012145USD
- 2026-10-07: 88.67018160011291USD
- 2026-10-08: 88.67018160011291USD
- 2026-10-09: 114.557457154953USD
- 2026-10-10: 114.94084115251158USD
- 2026-10-11: 88.96421614012145USD
- 2026-10-12: 88.96421614012145USD
- 2026-10-13: 88.96421614012145USD
- 2026-10-14: 88.96421614012145USD
- 2026-10-15: 99.8054391741333USD
- 2026-10-16: 129.2095093781433USD
- 2026-10-17: 114.94084115251158USD
- 2026-10-18: 88.96421614012145USD
- 2026-10-19: 88.96421614012145USD
- 2026-10-20: 88.15362729774475USD
- 2026-10-21: 108.18743942898558USD
- 2026-10-22: NO DATA
- 2026-10-23: 114.94084115251158USD
- 2026-10-24: 128.94492054606627USD
- 2026-10-25: 88.96421614012145USD
- 2026-10-26: 88.52003049691771USD
- 2026-10-27: 100.47828900544738USD
- 2026-10-28: 88.15362729774475USD
- 2026-10-29: 99.8054391741333USD
- 2026-10-30: 114.26851069242858USD
- 2026-10-31: 114.94084115251158USD
- 2026-11-01: 88.38450981721496USD
- 2026-11-02: 88.67018160011291USD
- 2026-11-03: 88.52003049691771USD
- 2026-11-04: 88.44382377238463USD
- 2026-11-05: 88.15362729774475USD
- 2026-11-06: 117.23949019224547USD
- 2026-11-07: 117.34829406370544USD
- 2026-11-08: 88.13522042919921USD
- 2026-11-09: 150.44059543765258USD
- 2026-11-10: 88.52003049691771USD
- 2026-11-11: 88.44382377238463USD
- 2026-11-12: 88.44382377238463USD
- 2026-11-13: 114.557457154953USD
- 2026-11-14: 114.557457154953USD
Cet hébergement assure votre transfert depuis l'aéroport. Vous devez contacter l’hébergement à ce sujet à l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt : 150 USD par hébergement, par séjour
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de débit et les paiements mobiles; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Frais pour le parking en libre-service : 20 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Piscine
Piscine intérieure
Chambres non-fumeurs
24-Hour Front Desk
Pool (Indoor)
Activités
Piscine
Piscine intérieure
Pool (Indoor)
Fitness Center (nearby)
Général
Chambres non-fumeurs
Services
24-Hour Front Desk
Parking
Navette aéroport