Hyde London City - St Paul's

Great restaurant in the hotel. Nice staff. But tiny rooms with little storage space and a tiny bathroom that flooded every time we showered. Not ideal for more than a couple of nights stay!

Such an incredible place to stay. On my many trips to London, I've stayed at various places but his one is definitely my favourite. The restaurant is beyond tasty, with good food and stunning design. After dinner, I decided to head down to the bar - and to my surprise, there was a DJ playing Vinyls, in a relaxed vibe, and a cool menu with inspiring cocktails. The staff also were helpful, kind and not too formal. This made it a terrific experience. I look forward to coming back again! Please don't change anything. Thank you again.

Great staff… good ambience late afternoon. Wine not so good.. Food gd. Really liked the room and the bathroom and the view onto the local historical church.

Amazingly hotel staff was very friendly especially the bar man in the bar downstairs.

Shower doesn’t drain water fast enough so water gets everywhere into the room and pools around the entrance area (somehow this is the lowest point in the room!). Housekeeping took way too long to make up room, as I left the room before 10am and the room was still not made up by 3pm. When asked the maid’s excuse was that they had to prioritize leaving guests. But what about guests who are still staying?! This is terrible and unacceptable.

Clean room with good amenities. The reception staff were very helpful and courteous

The room was lovely but the drainage was a bit smelly. We had a lovely stay

I recently had the pleasure of staying at the Hyde London City Center, and it was an exceptional experience from start to finish. The prime location of the hotel makes it incredibly convenient for exploring London, with easy access to key transport links and attractions. The rooms were well-designed, cozy, and offered a luxurious feel with stylish fixtures and fittings, making for a very comfortable stay. While some may find the room sizes a bit snug, the cleanliness and attention to detail more than compensate for this. What truly set this stay apart, however, was the outstanding service from the staff. Every member of the team was welcoming, respectful, and attentive. A special mention goes to Heman, the Front Office Manager, who went above and beyond to resolve a complicated issue with my booking. He had to follow up and jump through hoops a multiple times. His patience, determination, and relentless follow-up over several days were nothing short of remarkable. It’s rare to come across someone so dedicated to ensuring a guest’s satisfaction, and I will undoubtedly return to this hotel because of his exceptional service. I have already shared this personal experience with several of my business colleagues. Whether you’re in London for a short stay or an extended visit, this hotel delivers an experience that will leave you wanting to return. A big thank you to the entire team and special thanks to Heman!

Very central, and staff were awesome! Super clean and comfy rooms. Luxurious and modern overall feel.

Great restaurant in the hotel. Nice staff. But tiny rooms with little storage space and a tiny bathroom that flooded every time we showered. Not ideal for more than a couple of nights stay!

Room tiny and impractical more style over function. Bathroom shower floods as door didn’t seal. Nowhere to hang clothes, no iron and ironing board, no room to sit down or get dressed. Confusing ‘rules’ around what is included in breakfast which is not mentioned in booking details.

All rooms listed as VIP rooms are handicap accessible with very low bathroom vanities. The entire bathroom floor gets soaking wet after each shower. There is no light above the bathroom vanity. There are no drawers or even shelves for clothing. I would not recommend this hotel and will not stay here again. However the restaurant is fabulous.

Great stuff. Lovely styled room. Perfect location.

I didn't realise when i booked that i booked a room for disabilities, so i told them in advance. When we got there the receptionist said it didn't matter and that nobody needed it for that night. We couldnt have wished for more. It was spacious, plush, had everything. The view of the city was nice. Lighting was excellent. It had a very big bathroom with wetroom shower. If the standard rooms are half as good I'd be happy. Breakfast is not your traditional English it has a turkish twist to it. We had poached eggs on sour dough toast with smoked salmon on the side.

The room was not very comfortable. The bathroom had a huge shower, but a tiny desk that was not easy to work at, NO closet or place to hang clothes and no drawers to put clothes away. I ended up putting a lot of things on the floor as there was no place to put anything.

The stay was okay we booked a city view room, but the room was quite small and the windows didn’t open , so no fresh air. Deco was lovely, hotel staff were too. The breakfast wasn’t completely covered just a £24 person.

Lovely property with air conditioning that worked properly. The staff were helpful and polite. The only problem I had was the poorly designed shower with doors that open out hence a flooded floor

Aesthetically, an absolutely beautiful hotel. The dark colours and the stuff in the room are lovely...coffee maker, glasswear, clothes steamer. But...it's a little style over substance. Shower rooms are tiny and theoretically, perfectly formed, but water leaks massively under the shower door which is too low down to have a shower mat next to it, resulting in a flooded bathroom, and sometimes bedroom. There is a 1cm gap from the toilet saloon style doors to the bedroom, leading to no privacy whilst using the bathroom. The doors to the bathroom and the shower are pretty but are too narrow leading to mulitple trapped fingers. The kettle plug is too chunky to be plugged in where the kettle is located so need to move it to the only other plug hole i could fine near the bed, but the flex is too short to have it on the floor so needed to balance it on a small ledge next to the bed. The reception staff were polite at best but were too cool for school. A lack of any warmth and friendliness...polite but just going through the rehearsed motions. Had breakfast once and next table offered extras as part of the breakfast buffet included, that we weren't offered. This wasn't a slight on ourselves...there was a difference in what each staff member was offering from what we heard from adjacent tables, so just a lack of consistency. Overall...ok but have had better for less and despite the positives of the location and aesthetics, i wouldn't stay again.

Great location and the price is ok for London. The room we had was quite small but comfor

Such an incredible place to stay. On my many trips to London, I've stayed at various places but his one is definitely my favourite. The restaurant is beyond tasty, with good food and stunning design. After dinner, I decided to head down to the bar - and to my surprise, there was a DJ playing Vinyls, in a relaxed vibe, and a cool menu with inspiring cocktails. The staff also were helpful, kind and not too formal. This made it a terrific experience. I look forward to coming back again! Please don't change anything. Thank you again.

Great place and fantastic staff

A short stay due to a cancelled flight. Arrived quite late at night around 10pm. Despite the late hour, the Canadian lady (sorry I didn’t catch your name) behind the desk was very welcoming, charming, and helpful. Room was well appointed and had nice fixtures and fittings. P.S. if this does get passed on to the lady at reception, your good feeling was right - this flight made it.

Clean room with good amenities. The reception staff were very helpful and courteous

Excellent service and great property that is close to the Elizabeth Line to Heathrow FYI.

The staff is very kind and polite even before stay.

Friendly staff

Amazing stay! the room was so nicely decorated and had all the comforts. Loved the view of St Pauls out of our window. The reception staff and manager were just awesome. So welcoming and helpful...they really made our stay all the more fun.

Gorgeous hotel, great staff & great location. Can’t wait to come back.

Aesthetically, an absolutely beautiful hotel. The dark colours and the stuff in the room are lovely...coffee maker, glasswear, clothes steamer. But...it's a little style over substance. Shower rooms are tiny and theoretically, perfectly formed, but water leaks massively under the shower door which is too low down to have a shower mat next to it, resulting in a flooded bathroom, and sometimes bedroom. There is a 1cm gap from the toilet saloon style doors to the bedroom, leading to no privacy whilst using the bathroom. The doors to the bathroom and the shower are pretty but are too narrow leading to mulitple trapped fingers. The kettle plug is too chunky to be plugged in where the kettle is located so need to move it to the only other plug hole i could fine near the bed, but the flex is too short to have it on the floor so needed to balance it on a small ledge next to the bed. The reception staff were polite at best but were too cool for school. A lack of any warmth and friendliness...polite but just going through the rehearsed motions. Had breakfast once and next table offered extras as part of the breakfast buffet included, that we weren't offered. This wasn't a slight on ourselves...there was a difference in what each staff member was offering from what we heard from adjacent tables, so just a lack of consistency. Overall...ok but have had better for less and despite the positives of the location and aesthetics, i wouldn't stay again.

Great quality hotel in good location. Very comfortable. Rooms are typically on the smaller size but perfect for business travel.

Great stuff. Lovely styled room. Perfect location.

Hyde City hotel is a fine place in a grand area of London.

Excellent service and great property that is close to the Elizabeth Line to Heathrow FYI.

Very central, and staff were awesome! Super clean and comfy rooms. Luxurious and modern overall feel.

The stay was okay we booked a city view room, but the room was quite small and the windows didn’t open , so no fresh air. Deco was lovely, hotel staff were too. The breakfast wasn’t completely covered just a £24 person.

Little cosy rooms. Great location to stay when visiting London

Gorgeous hotel, great staff & great location. Can’t wait to come back.

Great location and the price is ok for London. The room we had was quite small but comfor

Great location. Good sized room. Comfortable bed.

Great restaurant in the hotel. Nice staff. But tiny rooms with little storage space and a tiny bathroom that flooded every time we showered. Not ideal for more than a couple of nights stay!

Such an incredible place to stay. On my many trips to London, I've stayed at various places but his one is definitely my favourite. The restaurant is beyond tasty, with good food and stunning design. After dinner, I decided to head down to the bar - and to my surprise, there was a DJ playing Vinyls, in a relaxed vibe, and a cool menu with inspiring cocktails. The staff also were helpful, kind and not too formal. This made it a terrific experience. I look forward to coming back again! Please don't change anything. Thank you again.

Room tiny and impractical more style over function. Bathroom shower floods as door didn’t seal. Nowhere to hang clothes, no iron and ironing board, no room to sit down or get dressed. Confusing ‘rules’ around what is included in breakfast which is not mentioned in booking details.

Great staff… good ambience late afternoon. Wine not so good.. Food gd. Really liked the room and the bathroom and the view onto the local historical church.

All rooms listed as VIP rooms are handicap accessible with very low bathroom vanities. The entire bathroom floor gets soaking wet after each shower. There is no light above the bathroom vanity. There are no drawers or even shelves for clothing. I would not recommend this hotel and will not stay here again. However the restaurant is fabulous.

I didn't realise when i booked that i booked a room for disabilities, so i told them in advance. When we got there the receptionist said it didn't matter and that nobody needed it for that night. We couldnt have wished for more. It was spacious, plush, had everything. The view of the city was nice. Lighting was excellent. It had a very big bathroom with wetroom shower. If the standard rooms are half as good I'd be happy. Breakfast is not your traditional English it has a turkish twist to it. We had poached eggs on sour dough toast with smoked salmon on the side.

Great room and perfect breakfast facilites. Lack of storage in room not enough to deduct a star.

The stay was okay we booked a city view room, but the room was quite small and the windows didn’t open , so no fresh air. Deco was lovely, hotel staff were too. The breakfast wasn’t completely covered just a £24 person.

Hotel was ok. I had high expectations, but the room was disappointing and the breakfast was ok. For the price I would have expected more.

Aesthetically, an absolutely beautiful hotel. The dark colours and the stuff in the room are lovely...coffee maker, glasswear, clothes steamer. But...it's a little style over substance. Shower rooms are tiny and theoretically, perfectly formed, but water leaks massively under the shower door which is too low down to have a shower mat next to it, resulting in a flooded bathroom, and sometimes bedroom. There is a 1cm gap from the toilet saloon style doors to the bedroom, leading to no privacy whilst using the bathroom. The doors to the bathroom and the shower are pretty but are too narrow leading to mulitple trapped fingers. The kettle plug is too chunky to be plugged in where the kettle is located so need to move it to the only other plug hole i could fine near the bed, but the flex is too short to have it on the floor so needed to balance it on a small ledge next to the bed. The reception staff were polite at best but were too cool for school. A lack of any warmth and friendliness...polite but just going through the rehearsed motions. Had breakfast once and next table offered extras as part of the breakfast buffet included, that we weren't offered. This wasn't a slight on ourselves...there was a difference in what each staff member was offering from what we heard from adjacent tables, so just a lack of consistency. Overall...ok but have had better for less and despite the positives of the location and aesthetics, i wouldn't stay again.