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Level Chicago River North

304 USD

/natt

Gj.snitt. for oktober

Level Chicago River North - Image 1

Level Chicago River North - Rom

Level Chicago River North - Rom

Level Chicago River North - Bad

Level Chicago River North - Treningsfasiliteter

Priser for Level Chicago River North

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304 USD

/natt

Gj.snitt. for oktober

Månedlige gjennomsnittspriser

På Level Chicago River North er prisen per natt i gjennomsnitt 164 USD i den billigste måneden (januar) og 441 USD i den dyreste måneden (juli), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Level Chicago River North etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	164 USD
februar	165 USD
mars	180 USD
april	184 USD
mai	314 USD
juni	372 USD
juli	441 USD
august	327 USD
september	363 USD
oktober	304 USD
november	221 USD
desember	190 USD

Dyreste: juli (ca. 441 USD)

Billigste: januar (ca. 164 USD)

Om denne eiendommen

Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et treningssenter, et sesongbasert utendørsbasseng og sykkelutleie. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og grill.

Parkering
Badestamp/Jacuzzi
Svømmebasseng
Badstue
Rom for ikke-røykere
Utendørs svømmebasseng

Beliggenhet

369 West Grand Avenue, Goose Island, Chicago, Illinois, USA

Merchandise Mart (0.2 miles)

Chicago Riverwalk (0.4 miles)

Milwaukee Avenue (0.5 miles)

State Street (0.5 miles)

Bally's Casino Chicago (0.7 miles)

Cadillac Palace Theatre (0.7 miles)

Mer stedsinformasjon

Romalternativer

12

Suite – junior, 2 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

1 Dobbeltseng

og

1 Sovesofa

Sover 6

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Rom – executive, 1 soverom (With Office)

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

7

Suite (Level)

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

542 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

13

Suite – executive, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

669 ft²

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

16

Rom – junior, 2 soverom

Romdetaljer

2 Ekstra Store Dobbeltsenger

Sover 4

824 ft²

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

14

Rom – executive, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Suite – deluxe, 1 soverom

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

560 ft²

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

12

Suite – deluxe, 2 soverom

Romdetaljer

2 Ekstra Store Dobbeltsenger

Sover 6

1025 ft²

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler av Level Chicago River North

8.9

Utrolig

basert på 1 147 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Level Chicago River North fremhever gjester romslige, moderne leilighetssuiter med kjøkken, imponerende utsikt over byen fra de høyere etasjene og omfattende fasiliteter som basseng, treningsstudio, badstue og loungområder, i tillegg til en praktisk og generelt gangbar beliggenhet og god sikkerhet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Level Chicago River North fremhever gjester romslige, moderne leilighetssuiter med kjøkken, imponerende utsikt over byen fra de høyere etasjene og omfattende fasiliteter som basseng, treningsstudio, badstue og loungområder, i tillegg til en praktisk og generelt gangbar beliggenhet og god sikkerhet.

Rommene beskrives ofte som svært rene, men en rekke anmeldelser rapporterer om ujevnheter som flekkete sengetøy, støv og sporadiske vedlikeholdsproblemer. Tilbakemeldinger på servicen er blandet – mange bemerker vennlig og imøtekommende personale, mens andre nevner uhøflige interaksjoner, treg respons, problemer med nøkkelkort og forvirring ved innsjekking eller med depositum og refusjon. Fasilitetene imponerer, men tilbakevendende klager inkluderer sesongmessige eller tidlige stenginger av bassenget, uopplyste eller obligatoriske gebyrer og høye depositum, begrenset bespisning på stedet eller tilgang til is, og at utsikt og støynivå varierer avhengig av rom og etasje. Forvent et romslig opphold med mange fasiliteter og en følelse av å bo i et boligområde, men sjekk retningslinjer og romplassering.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Omfattende fasiliteter som utendørsbasseng, boblebad, treningsstudio, badstue/dampbad, loungområder, grillmuligheter og sikker parkering får mye ros. Vanlige ulemper inkluderer sesongmessige eller tidlige stenginger av bassenget, mangel på is/salgsautomater, et obligatorisk fasilitetsgebyr og strenge adgangsprosedyrer.

Relaterte gjesteomtaler

10

Karman

28. nov. 2025

·

Overnattet 2 netter

Clean and spacious room. Amenities were amazing!

Clean and spacious room. Amenities were amazing!

10

Alli

27. juli 2025

·

Overnattet 1 natt

Quick and easy check in. Parking in their private garage was breeze. Plenty of space, mostly empty, and our vehicle could stay in the garage until 2:00 PM the next day. Beautiful 1 BR condo. Full kitchen, beautiful views of the city on the balcony and from the living room, and very clean space overall. Need your key card for just about everything (pool, lounge, some of the outdoor bathrooms, elevators, etc.).

Quick and easy check in. Parking in their private garage was breeze. Plenty of space, mostly empty, and our vehicle could stay in the garage until 2:00 PM the next day. Beautiful 1 BR condo. Full kitchen, beautiful views of the city on the balcony and from the living room, and very clean space overall. Need your key card for just about everything (pool, lounge, some of the outdoor bathrooms, elevators, etc.).

10

Amy

18. aug. 2025

·

Overnattet 5 netter

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

10

Amy

3. feb. 2025

·

Overnattet 2 netter

Best place to stay in Chicago for a multitude of reasons. 1) best self-park 2) spectacular outdoor pool 3) spotless apartment style unit w balcony 4) sauna 5) location. We’re going back un a few weeks.

Best place to stay in Chicago for a multitude of reasons. 1) best self-park 2) spectacular outdoor pool 3) spotless apartment style unit w balcony 4) sauna 5) location. We’re going back un a few weeks.

4

Jose

24. sep. 2025

·

Overnattet 1 natt

The pictures on your site show a beautiful view of downtown. Our room was facing an alley with the view of the back of a brick apartment/condo complex. And 2 of those condos had their loud barking dogs on their back patios. What was the point of getting an “executive suite” with a balcony to stare at that and not even enjoy quiet? At least give me an option and ask me if I want to pay for a room with a view or not. The room telephone did not work, it wasn’t even connected when I tried it. After connecting I still could not place a call to the receptionist. And no ice machines? I get it, there is ann ice tray in the freezer, but by the time it freezes? C’mon!

The pictures on your site show a beautiful view of downtown. Our room was facing an alley with the view of the back of a brick apartment/condo complex. And 2 of those condos had their loud barking dogs on their back patios. What was the point of getting an “executive suite” with a balcony to stare at that and not even enjoy quiet? At least give me an option and ask me if I want to pay for a room with a view or not. The room telephone did not work, it wasn’t even connected when I tried it. After connecting I still could not place a call to the receptionist. And no ice machines? I get it, there is ann ice tray in the freezer, but by the time it freezes? C’mon!

8

Nicola

16. okt. 2025

·

Overnattet 6 netter

Great apartment and amenities, though you can hear the traffic so take earplugs if you’re a light sleeper. Lovely floor to ceiling windows, large comfy beds and spacious bathrooms with good products. The advertised complimentary bottle of wine wasn’t there (which is fine but probably don’t include it in the listing). Gym, pool and sauna were good - though the pool closed early due to it being out of season. Overall, it was a pleasant, clean, relaxed and chill stay. All staff were great apart from when we collected our luggage after check out when they were a little rude by not acknowledging us when we said thanks and goodbye - they didn’t look up once or acknowledge us (guess they’d had our custom by then). Would otherwise recommend.

Great apartment and amenities, though you can hear the traffic so take earplugs if you’re a light sleeper. Lovely floor to ceiling windows, large comfy beds and spacious bathrooms with good products. The advertised complimentary bottle of wine wasn’t there (which is fine but probably don’t include it in the listing). Gym, pool and sauna were good - though the pool closed early due to it being out of season. Overall, it was a pleasant, clean, relaxed and chill stay. All staff were great apart from when we collected our luggage after check out when they were a little rude by not acknowledging us when we said thanks and goodbye - they didn’t look up once or acknowledge us (guess they’d had our custom by then). Would otherwise recommend.

10

A

16. okt. 2025

·

Overnattet 3 netter

Spacious room. Great location. Amenities perfect.

Spacious room. Great location. Amenities perfect.

10

Erica

27. juni 2025

·

Overnattet 1 natt

This property has everything to offer and more….. including a full gym, steam room, and sauna that’s available for your use.

This property has everything to offer and more….. including a full gym, steam room, and sauna that’s available for your use.

8

Jill

16. mars 2025

·

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

10

Sherri

19. mai 2025

·

Overnattet 4 netter

Highly recommend Level River North! We were upgraded to a 2 Br/2 BA unit. The place was sparkling clean and had all the comforts of home. Super quiet and fantastic views!!! Corner unit on 28th floor. Another plus the pool/hot tub opened (5/16) and they were wonderful. The property is fantastic and Aisha was super helpful, efficient and nice! Balcony was another plus & location was great.

Highly recommend Level River North! We were upgraded to a 2 Br/2 BA unit. The place was sparkling clean and had all the comforts of home. Super quiet and fantastic views!!! Corner unit on 28th floor. Another plus the pool/hot tub opened (5/16) and they were wonderful. The property is fantastic and Aisha was super helpful, efficient and nice! Balcony was another plus & location was great.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange gjester synes rommene er svært rene, men det rapporteres om flekkete sengetøy, støv, dyrehår og sporadiske skadedyr eller rusk i anmeldelsene. Noen områder og møbler viser slitasje, og rengjøringsfrekvensen er begrenset.

Relaterte gjesteomtaler

8

Bridget

13. apr. 2025

·

Overnattet 1 natt

Beautiful view could have been cleaner though.

Beautiful view could have been cleaner though.

2

Robert

19. apr. 2025

·

Overnattet 1 natt

Dirty, the couch was so nasty. Overall feels dirty

Dirty, the couch was so nasty. Overall feels dirty

6

Kathy

5. nov. 2024

·

Overnattet 2 netter

It was ridiculous that the check in deposit was $400. I wouldn’t have paid it any mind, however the room was already so dirty and had some damages. Front desk was patient and accommodating. There were stains on the carpet and dust everywhere. Towels were stained, floor shower was dirty.

It was ridiculous that the check in deposit was $400. I wouldn’t have paid it any mind, however the room was already so dirty and had some damages. Front desk was patient and accommodating. There were stains on the carpet and dust everywhere. Towels were stained, floor shower was dirty.

10

Angelica

2. nov. 2025

·

Overnattet 2 netter

I had a complementary upgrade and the room was clean and beautiful! Staff is always great!

I had a complementary upgrade and the room was clean and beautiful! Staff is always great!

10

Amanda

2. nov. 2025

·

Overnattet 1 natt

LOVED this place!! Clean, friendly and helpful. Loved that you could just text them for anything. Great location and beautiful with perfect city views.

LOVED this place!! Clean, friendly and helpful. Loved that you could just text them for anything. Great location and beautiful with perfect city views.

10

ARMEN

15. des. 2025

·

Overnattet 3 netter

Room was spotless

Room was spotless

8

Josh

21. apr. 2025

·

Overnattet 1 natt

There was scuffs all over the walls and trim and dog hair on the couch plus some paint chip/egg shell-like debris on the floor.

There was scuffs all over the walls and trim and dog hair on the couch plus some paint chip/egg shell-like debris on the floor.

8

Kisa

12. sep. 2025

·

Overnattet 2 netter

The view was the focal point. The sheets however had stains. Floor was sticky and dirty. No toothpaste or brushes in the room. And no water either

The view was the focal point. The sheets however had stains. Floor was sticky and dirty. No toothpaste or brushes in the room. And no water either

10

Shalen

7. nov. 2025

·

Overnattet 3 netter

Room was clean and staff friendly

Room was clean and staff friendly

6

Monica

3. juni 2024

·

Overnattet 4 netter

Room we stayed in was dirty and dusty with lots of dead bugs by the window floor. Tub did not drain properly and ended up clogging. Lots of dents on floor and some of the doors didn’t close well. Balcony door did not open and when window was left open a lot of mosquitos flew in. The area was nice and close to a lot of attractions and staff was nice.

Room we stayed in was dirty and dusty with lots of dead bugs by the window floor. Tub did not drain properly and ended up clogging. Lots of dents on floor and some of the doors didn’t close well. Balcony door did not open and when window was left open a lot of mosquitos flew in. The area was nice and close to a lot of attractions and staff was nice.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Leilighetslignende enheter er romslige, moderne og komfortable, med gulv-til-tak-vinduer, balkonger i noen, og flott utsikt fra de høyere etasjene. Noen gjester opplevde støy, begrenset utsikt mot andre bygninger og vedlikeholdsproblemer som svakt vanntrykk, TV-er som ikke fungerte eller balkongdører som var låst.

Relaterte gjesteomtaler

10

Mandy

19. apr. 2023

·

Overnattet 2 netter

My family loved our stay. Very spacious 2 bedroom and 2 bathroom. Floor to ceiling windows and the balcony gave wonderful views of the city. The parking being next to the hotel was a bonus.

My family loved our stay. Very spacious 2 bedroom and 2 bathroom. Floor to ceiling windows and the balcony gave wonderful views of the city. The parking being next to the hotel was a bonus.

10

Karman

28. nov. 2025

·

Overnattet 2 netter

Clean and spacious room. Amenities were amazing!

Clean and spacious room. Amenities were amazing!

10

Kim

19. okt. 2025

·

Overnattet 4 netter

Fabulous room- gorgeous!

Fabulous room- gorgeous!

10

Kahleila

15. sep. 2025

·

Overnattet 3 netter

The location is perfect and the view was amazing .

The location is perfect and the view was amazing .

4

Jose

24. sep. 2025

·

Overnattet 1 natt

The pictures on your site show a beautiful view of downtown. Our room was facing an alley with the view of the back of a brick apartment/condo complex. And 2 of those condos had their loud barking dogs on their back patios. What was the point of getting an “executive suite” with a balcony to stare at that and not even enjoy quiet? At least give me an option and ask me if I want to pay for a room with a view or not. The room telephone did not work, it wasn’t even connected when I tried it. After connecting I still could not place a call to the receptionist. And no ice machines? I get it, there is ann ice tray in the freezer, but by the time it freezes? C’mon!

The pictures on your site show a beautiful view of downtown. Our room was facing an alley with the view of the back of a brick apartment/condo complex. And 2 of those condos had their loud barking dogs on their back patios. What was the point of getting an “executive suite” with a balcony to stare at that and not even enjoy quiet? At least give me an option and ask me if I want to pay for a room with a view or not. The room telephone did not work, it wasn’t even connected when I tried it. After connecting I still could not place a call to the receptionist. And no ice machines? I get it, there is ann ice tray in the freezer, but by the time it freezes? C’mon!

8

Nicola

16. okt. 2025

·

Overnattet 6 netter

Great apartment and amenities, though you can hear the traffic so take earplugs if you’re a light sleeper. Lovely floor to ceiling windows, large comfy beds and spacious bathrooms with good products. The advertised complimentary bottle of wine wasn’t there (which is fine but probably don’t include it in the listing). Gym, pool and sauna were good - though the pool closed early due to it being out of season. Overall, it was a pleasant, clean, relaxed and chill stay. All staff were great apart from when we collected our luggage after check out when they were a little rude by not acknowledging us when we said thanks and goodbye - they didn’t look up once or acknowledge us (guess they’d had our custom by then). Would otherwise recommend.

Great apartment and amenities, though you can hear the traffic so take earplugs if you’re a light sleeper. Lovely floor to ceiling windows, large comfy beds and spacious bathrooms with good products. The advertised complimentary bottle of wine wasn’t there (which is fine but probably don’t include it in the listing). Gym, pool and sauna were good - though the pool closed early due to it being out of season. Overall, it was a pleasant, clean, relaxed and chill stay. All staff were great apart from when we collected our luggage after check out when they were a little rude by not acknowledging us when we said thanks and goodbye - they didn’t look up once or acknowledge us (guess they’d had our custom by then). Would otherwise recommend.

10

Kalaya

27. mai 2025

·

Overnattet 1 natt

Amazing views

Amazing views

10

Serena

29. mai 2025

·

Overnattet 2 netter

Amazing room with a beautiful view. Stayed for two nights and I wish I would’ve stayed longer. Definitely recommend this hotel.

Amazing room with a beautiful view. Stayed for two nights and I wish I would’ve stayed longer. Definitely recommend this hotel.

6

Jennifer

1. feb. 2025

·

Overnattet 1 natt

Nice amount of space but the other rooms were not hotel guests and very loud. Could hear parties, yelling, and music. Also, small room didn’t have any air/heat so very stuffy.

Nice amount of space but the other rooms were not hotel guests and very loud. Could hear parties, yelling, and music. Also, small room didn’t have any air/heat so very stuffy.

10

Sherri

19. mai 2025

·

Overnattet 4 netter

Highly recommend Level River North! We were upgraded to a 2 Br/2 BA unit. The place was sparkling clean and had all the comforts of home. Super quiet and fantastic views!!! Corner unit on 28th floor. Another plus the pool/hot tub opened (5/16) and they were wonderful. The property is fantastic and Aisha was super helpful, efficient and nice! Balcony was another plus & location was great.

Highly recommend Level River North! We were upgraded to a 2 Br/2 BA unit. The place was sparkling clean and had all the comforts of home. Super quiet and fantastic views!!! Corner unit on 28th floor. Another plus the pool/hot tub opened (5/16) and they were wonderful. The property is fantastic and Aisha was super helpful, efficient and nice! Balcony was another plus & location was great.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Tilbakemeldingene er blandede: mange nevner vennlig og hjelpsomt resepsjonspersonale og smidig innsjekking, men også gjentatte rapporter om uhøflige eller utilgjengelige interaksjoner, treg løsning av problemer, problemer med nøkkelkort og forvirring rundt depositum eller romtildeling.

Relaterte gjesteomtaler

10

Amanda

26. juli 2025

·

Overnattet 2 netter

We loved our stay. Our only feedback was that some of the staff- not all- were a little stuck up and seemed very snooty. Mainly on our arrival on Tuesday. Everyone and everything else was amazing.

We loved our stay. Our only feedback was that some of the staff- not all- were a little stuck up and seemed very snooty. Mainly on our arrival on Tuesday. Everyone and everything else was amazing.

4

Taneisha

26. aug. 2024

·

Overnattet 1 natt

I purchased two different rooms one studio and one bedroom and when I got to check in they checked me in to the wrong room which was the studio after I told the front desk that I will like to be in the one bedroom instead of the studio..both rooms were already paid for so I immediately came down to the front desk to tell them about the mistake they suggested that I pay another $200 for another room after they charged me $200 for the deposit for the wrong room, I told them I wasn’t able to make that purchase because they already took the money.. I’ve sat there for 2 hours asking can I get accommodated I’ve got disrespected by one of the employees he was really rude I asked for the manager he told me it’s no need to talk to the manager because she will tell me the same thing which is to put another deposit down after I did it already. After a while he stopped responding to me after I was asking him questions blantly ignoring me .. If they had told me what kind of room it was before I put down the deposit it would be no issue but to assume that they will give me the 1 bedroom because that’s what I asked for they just gave me a key and a room number.. I will not be coming back here and I still have not talked to the manager no one reached out to me they just took my money

I purchased two different rooms one studio and one bedroom and when I got to check in they checked me in to the wrong room which was the studio after I told the front desk that I will like to be in the one bedroom instead of the studio..both rooms were already paid for so I immediately came down to the front desk to tell them about the mistake they suggested that I pay another $200 for another room after they charged me $200 for the deposit for the wrong room, I told them I wasn’t able to make that purchase because they already took the money.. I’ve sat there for 2 hours asking can I get accommodated I’ve got disrespected by one of the employees he was really rude I asked for the manager he told me it’s no need to talk to the manager because she will tell me the same thing which is to put another deposit down after I did it already. After a while he stopped responding to me after I was asking him questions blantly ignoring me .. If they had told me what kind of room it was before I put down the deposit it would be no issue but to assume that they will give me the 1 bedroom because that’s what I asked for they just gave me a key and a room number.. I will not be coming back here and I still have not talked to the manager no one reached out to me they just took my money

10

Angelica

2. nov. 2025

·

Overnattet 2 netter

I had a complementary upgrade and the room was clean and beautiful! Staff is always great!

I had a complementary upgrade and the room was clean and beautiful! Staff is always great!

10

Amanda

2. nov. 2025

·

Overnattet 1 natt

LOVED this place!! Clean, friendly and helpful. Loved that you could just text them for anything. Great location and beautiful with perfect city views.

LOVED this place!! Clean, friendly and helpful. Loved that you could just text them for anything. Great location and beautiful with perfect city views.

6

Amanda

25. aug. 2025

·

Overnattet 3 netter

The hotel never got cool, hot everywhere, even the community areas. We had to use the TV in the communal area as ours didn't work. We called on day one and the girl laughed and never sent anyone to fix it. Our key cards didn't work multiple times during the stay. The party that happened at the pool on Sunday night of our stay was awful. I couldn't imagine what my kids saw even those this hotel said no parties.

The hotel never got cool, hot everywhere, even the community areas. We had to use the TV in the communal area as ours didn't work. We called on day one and the girl laughed and never sent anyone to fix it. Our key cards didn't work multiple times during the stay. The party that happened at the pool on Sunday night of our stay was awful. I couldn't imagine what my kids saw even those this hotel said no parties.

10

Andrea

8. mai 2025

·

Overnattet 3 netter

better than expected! Staff was very helpful and friendly. definitely staying here again.

better than expected! Staff was very helpful and friendly. definitely staying here again.

2

Ingrid Yamilet

14. mai 2025

·

Overnattet 2 netter

I recently stayed at this hotel for two nights and unfortunately had one of the worst customer service experiences I’ve ever encountered. From check-in, the staff were dismissive and at times outright rude. I reported multiple issues—my room’s TV wasn’t working properly (turning on and off with no image), the phone didn’t work, and some lights had no bulbs. Nothing was done to fix it. Later that night, the second TV also stopped working. Only after repeatedly following up did they move me to a new room—at 9 PM. I had to repack everything, including wet clothes from the laundry, disrupting my entire evening. The front desk’s attitude was the most disappointing part. I was met with comments like, “You again,” “We can’t do anything right now,” and “I thought it was just one TV,” making me feel like a burden instead of a guest. The new room was clean, and the hotel itself is beautiful, but none of that makes up for the frustration, lack of professionalism, and lost sleep. It’s unfortunate for the owner—great space, but the staff’s attitude completely ruins the experience.

I recently stayed at this hotel for two nights and unfortunately had one of the worst customer service experiences I’ve ever encountered. From check-in, the staff were dismissive and at times outright rude. I reported multiple issues—my room’s TV wasn’t working properly (turning on and off with no image), the phone didn’t work, and some lights had no bulbs. Nothing was done to fix it. Later that night, the second TV also stopped working. Only after repeatedly following up did they move me to a new room—at 9 PM. I had to repack everything, including wet clothes from the laundry, disrupting my entire evening. The front desk’s attitude was the most disappointing part. I was met with comments like, “You again,” “We can’t do anything right now,” and “I thought it was just one TV,” making me feel like a burden instead of a guest. The new room was clean, and the hotel itself is beautiful, but none of that makes up for the frustration, lack of professionalism, and lost sleep. It’s unfortunate for the owner—great space, but the staff’s attitude completely ruins the experience.

10

Chris

10. mars 2024

·

Overnattet 1 natt

The staff was excellent, friendly, and welcoming. Definitely will come back soon.

The staff was excellent, friendly, and welcoming. Definitely will come back soon.

10

Shalen

7. nov. 2025

·

Overnattet 3 netter

Room was clean and staff friendly

Room was clean and staff friendly

4

Araceli

27. apr. 2025

·

Overnattet 2 netter

The front desk staff were not friendly. Housekeeping took all towels and didn’t leave may. When the desk was asked for some they couldn’t provide. They said they would call me back and never did and then didn’t answer my calls down to them. The elevator/room keys didn’t work, so they had to keep recoding them. The front desk staff made you feel like you were bothering them. A check out text came in at 7am, too early for that type of reminder.

The front desk staff were not friendly. Housekeeping took all towels and didn’t leave may. When the desk was asked for some they couldn’t provide. They said they would call me back and never did and then didn’t answer my calls down to them. The elevator/room keys didn’t work, so they had to keep recoding them. The front desk staff made you feel like you were bothering them. A check out text came in at 7am, too early for that type of reminder.

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KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Generelt sett ansett som praktisk og gangbart til restauranter, Riverwalk og offentlig transport, med mange som føler seg trygge. Noen gjester fant beliggenheten mindre sentral og var avhengig av samkjøring for enkelte destinasjoner.

Relaterte gjesteomtaler

10

Nicole

5. mai 2025

·

Overnattet 4 netter

Great business stay in a fabulous location with password-protected Wi-Fi. The location was optimal, too. Thank you, Level Chicago—River North!

Great business stay in a fabulous location with password-protected Wi-Fi. The location was optimal, too. Thank you, Level Chicago—River North!

10

Amy

18. aug. 2025

·

Overnattet 5 netter

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

10

Kahleila

15. sep. 2025

·

Overnattet 3 netter

The location is perfect and the view was amazing .

The location is perfect and the view was amazing .

10

Johnny

1. jan. 2025

·

Overnattet 3 netter

Great location

Great location

10

Bozena

12. des. 2022

·

Overnattet 19 333 netter

Great location, very convenient to walk to restaurants, Michigan Ave etc

Great location, very convenient to walk to restaurants, Michigan Ave etc

10

Marc

10. juni 2024

·

Overnattet 4 netter

Perfect location

Perfect location

10

Tawan

15. feb. 2023

·

Overnattet 1 natt

Great place to stay. You're not too far from clubs, restaurants ect but far enough it's quiet out.

Great place to stay. You're not too far from clubs, restaurants ect but far enough it's quiet out.

10

LINDA

4. sep. 2025

·

Overnattet 2 netter

Perfect location. Great private owned restaurants. Museums nearby. Walking on the Riverwalk. Art. Music. Safe community. And all the dogs you want to see enjoying life at the dog parks

Perfect location. Great private owned restaurants. Museums nearby. Walking on the Riverwalk. Art. Music. Safe community. And all the dogs you want to see enjoying life at the dog parks

6

Adrian

26. juni 2025

·

Overnattet 4 netter

The facilities were amazing and we certainly used them well, the room was clean and nice, however the shower in the room had almost zero pressure so it was difficult to feel clean. The location is ok, but not as central as we would have liked - we needed to take Uber/Lyft everywhere as it was slightly too far to walk

The facilities were amazing and we certainly used them well, the room was clean and nice, however the shower in the room had almost zero pressure so it was difficult to feel clean. The location is ok, but not as central as we would have liked - we needed to take Uber/Lyft everywhere as it was slightly too far to walk

8

Jill

16. mars 2025

·

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

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Servering

Begrenset bespisning på stedet: ingen frokost eller restaurant er vanligvis nevnt, romservice er minimal eller ikke tilgjengelig, og det mangler is/salgsautomater. Gjestene lager ofte mat på rommet, bruker levering eller utendørsgrillen; en kafé var ennå ikke åpen.

Relaterte gjesteomtaler

8

Steffanie

2. juni 2024

·

Overnattet 3 netter

The rooms are spacious and updated. You are within walking distance of amazing restaurants. We did not have anyone clean or restock the room in the 3 nights we stayed, though. It would be great to have some food service at the hotel too.

The rooms are spacious and updated. You are within walking distance of amazing restaurants. We did not have anyone clean or restock the room in the 3 nights we stayed, though. It would be great to have some food service at the hotel too.

10

Amy

18. aug. 2025

·

Overnattet 5 netter

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

Loved the pool area, will be even better when cafe downstairs is finished and operational. Beautiful property, would stay again, was a 20min walk to downtown, lots of delicious restaurants nearby

2

Anthony

23. sep. 2024

·

Overnattet 3 netter

This property was beautiful, but my first impression of this property was absolutely horrible. The manager on duty was not compassionate, understanding, or helpful. The property was beautiful and the amenities were amazing. I wish breakfast was available for the guests staying in the hotel rooms but I understand why it wasnt.. I will never stay at this property again because of the first impression and the $200 deposit every night on top of the price of the room...

This property was beautiful, but my first impression of this property was absolutely horrible. The manager on duty was not compassionate, understanding, or helpful. The property was beautiful and the amenities were amazing. I wish breakfast was available for the guests staying in the hotel rooms but I understand why it wasnt.. I will never stay at this property again because of the first impression and the $200 deposit every night on top of the price of the room...

6

Gary

19. apr. 2025

·

Overnattet 3 netter

The hotel was beautiful! However, they charged $200 a night for deposit, only to tell us they don’t do room service unless you stay 6 nights or more. We stayed 4 days and 3 nights and couldn’t get our linens changed or clean, wouldn’t clean our room at all. Then it’s $70 a night for parking and a ton of different fees. The hotel itself is nice though but it definitely had its cons.

The hotel was beautiful! However, they charged $200 a night for deposit, only to tell us they don’t do room service unless you stay 6 nights or more. We stayed 4 days and 3 nights and couldn’t get our linens changed or clean, wouldn’t clean our room at all. Then it’s $70 a night for parking and a ton of different fees. The hotel itself is nice though but it definitely had its cons.

10

Errol Joseph

31. okt. 2024

·

Overnattet 4 netter

We had a great time awesome views. No room service, however door dash came in handy.

We had a great time awesome views. No room service, however door dash came in handy.

10

Joshua

10. jan. 2025

·

Overnattet 3 netter

Loved the property! Only dislikes were, no available water bottles, and although they were sold out at their convenience store, upon asking at the desk, nothing was done to help the situation. Other than this, the stay was wonderful, and would definitely stay here again! Very quiet and plenty of things to do and see even on a rainy weekend. :)

Loved the property! Only dislikes were, no available water bottles, and although they were sold out at their convenience store, upon asking at the desk, nothing was done to help the situation. Other than this, the stay was wonderful, and would definitely stay here again! Very quiet and plenty of things to do and see even on a rainy weekend. :)

10

Jeffery

30. nov. 2024

·

Overnattet 2 netter

I was supposed to recieve a bottle of whine each night but it was never delivered even asking for it

I was supposed to recieve a bottle of whine each night but it was never delivered even asking for it

6

Bonnie

27. mai 2024

·

Overnattet 3 netter

This property is not user friendly for those using it as an airbnb. A hotel offers far more value for the cost involved. It is primarily a residential facility, and little to no service offered to those on vacation for a few days. The front desk person did not offer information on how to orient ourselves upon arrival; things like how to use high security/tech elevator, wifi password, amenity access etc. There was no assistance with luggage - no luggage cart offered, no information printed or otherwise on how to orient ourselves to the apartment building, or the tech systems in place for security. QR code on the passkey did not work. There were no towels in the bathroom. We had to change apts three times to locate one where all the black out blinds were functioning in bedroom. (Floor to ceiling glass in bedrooms and living room - sun up at 5:30.) Instead of finding the room and checking the blinds for me, after traveling all day, I had to go up and down the elevator bringing back the keys each time at 10pm at night. Parking is expensive in their garage, and access to building with a car, very inconvenient. No restaurant on site or on block. They did compensate us for the numerous inconveniences we experienced, but I would have preferred good service from staff and adequate information upon check in. When you’re only in town for a few days, all these hassles are not worth it. Will not stay here again and cannot recommend it for families or seniors.

This property is not user friendly for those using it as an airbnb. A hotel offers far more value for the cost involved. It is primarily a residential facility, and little to no service offered to those on vacation for a few days. The front desk person did not offer information on how to orient ourselves upon arrival; things like how to use high security/tech elevator, wifi password, amenity access etc. There was no assistance with luggage - no luggage cart offered, no information printed or otherwise on how to orient ourselves to the apartment building, or the tech systems in place for security. QR code on the passkey did not work. There were no towels in the bathroom. We had to change apts three times to locate one where all the black out blinds were functioning in bedroom. (Floor to ceiling glass in bedrooms and living room - sun up at 5:30.) Instead of finding the room and checking the blinds for me, after traveling all day, I had to go up and down the elevator bringing back the keys each time at 10pm at night. Parking is expensive in their garage, and access to building with a car, very inconvenient. No restaurant on site or on block. They did compensate us for the numerous inconveniences we experienced, but I would have preferred good service from staff and adequate information upon check in. When you’re only in town for a few days, all these hassles are not worth it. Will not stay here again and cannot recommend it for families or seniors.

10

Christopher

26. mai 2025

·

Overnattet 3 netter

I was under the impression that I had booked a certain room but when I got to the hotel I was told we had been upgraded to a double room with more space which was ok but we were looking forward to the view we had chosen. We weren’t able to use some of the kitchen utensils since they were broken. Staff was pretty polite and professional. Even though we did not use any of the amenities we did use the grill that was pretty cool that the hotel offered that.

I was under the impression that I had booked a certain room but when I got to the hotel I was told we had been upgraded to a double room with more space which was ok but we were looking forward to the view we had chosen. We weren’t able to use some of the kitchen utensils since they were broken. Staff was pretty polite and professional. Even though we did not use any of the amenities we did use the grill that was pretty cool that the hotel offered that.

8

Jill

16. mars 2025

·

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

Staff was great. Walking distance to L Train- brown and purple lines. Bus route nearby. Uber was always close - day or night. Amenities are great. Rooms were clean and comfortable and offered everything we needed except food and ice. When we return we will preorder groceries to be delivered. CVS 2 blocks away.

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2

Carnell

for 3 uker siden

·

Overnattet 1 natt

Hotel charged my card twice & has not returned my money yet I’m owed 474.82

Hotel charged my card twice & has not returned my money yet I’m owed 474.82

10

Maren

for 3 uker siden

·

Overnattet 2 netter

Clean. On site laundry was awesome.

Clean. On site laundry was awesome.

10

Nikos

21. sep. 2026

·

Overnattet 1 natt

Great view. There is a Nespresso machine!

Great view. There is a Nespresso machine!

10

tyeisha

21. sep. 2026

·

Overnattet 1 natt

Love level sad the rain kept me out the swimming pool and jacuzzi but def a 10 out of 10 when staying here

Love level sad the rain kept me out the swimming pool and jacuzzi but def a 10 out of 10 when staying here

10

Jasmine

20. sep. 2026

·

Overnattet 2 netter

We had a great stay at Level Chicago – River North! The location was perfect for exploring the city and the room was gorgeous - spacious, clean and comfortable. The building had great amenities (we especially loved the pool 😍) and the staff were friendly and helpful. We’d definitely stay here again when we return to Chicago someday! ❤️🌆

We had a great stay at Level Chicago – River North! The location was perfect for exploring the city and the room was gorgeous - spacious, clean and comfortable. The building had great amenities (we especially loved the pool 😍) and the staff were friendly and helpful. We’d definitely stay here again when we return to Chicago someday! ❤️🌆

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