The Chicago Hotel Collection - Magnificent Mile
184 USD
/natt
Gj.snitt. for september
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184 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På The Chicago Hotel Collection - Magnificent Mile er prisen per natt i gjennomsnitt 88 USD i den billigste måneden (november) og 207 USD i den dyreste måneden (juli), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 95 USD |
| februar | 90 USD |
| mars | 100 USD |
| april | 102 USD |
| mai | 187 USD |
| juni | 175 USD |
| juli | 207 USD |
| august | 89 USD |
| september | 184 USD |
| oktober | 193 USD |
| november | 88 USD |
| desember | 94 USD |
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sep · 184 USD
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Dyreste: juli (ca. 207 USD)
Billigste: november (ca. 88 USD)
Om denne eiendommen
Du tilbys blant annet et døgnåpent treningssenter og kan nyte utsikten fra en takterrasse. Dette hotellet har dessuten wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.
Fasiliteter
Du tilbys blant annet et døgnåpent treningssenter og kan nyte utsikten fra en takterrasse. Dette hotellet har dessuten wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtigutsjekking, en døgnåpen resepsjon og et flerspråklig personale. Dette hotellet tilbyr 8 møtelokaler for ulike typer møter og eventer. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Spis deg god og mett på Lobby Bar, en av dette hotellets 2 restauranter. Koble av med noe godt å drikke i en av stedets 2 barer/lounger. Frokostbuffé serveres fra kl. 08.00 til kl. 10.00 på hverdagene og fra kl. 08.00 til kl. 11.00 i helgene, mot et tillegg.
Rom
Overnatt i et av de 216 gjesterommene, som har Flatskjerm-TV. Sengen har Tempur-Pedic-madrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med kabel-TV. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner.
Beliggenhet
The Chicago Hotel Collection - Magnificent Mile i Chicago (Chicago sentrum) ligger rett ved Ann and Robert H. Lurie Children's Hospital og kun 5 minutter til fots fra Museum of Contemporary Art Chicago. Dette hotellet boutique ligger 0,4 mi (0,7 km) unna Driehaus Museum og 0,5 mi (0,8 km) unna Water Tower Place.
Hva finnes i nærheten
Northwestern Memorial sykehus(0.1 miles)
Michigan Avenue(0.1 miles)
Ann and Robert H. Lurie Children's Hospital(0.1 miles)
Chicago Water Tower(0.2 miles)
Museum of Contemporary Art Chicago(0.2 miles)
Water Tower Place(0.3 miles)
State Street(0.3 miles)
875 North Michigan Avenue(0.3 miles)
Holy Name-katedralen(0.3 miles)
Driehaus Museum(0.3 miles)
360 CHICAGO(0.3 miles)
900 North Michigan Shops (kjøpesenter)(0.4 miles)
Bally's Casino Chicago(0.4 miles)
Tribune-tårnet(0.5 miles)
Ohio Street Beach(0.6 miles)
Chicago Midway flyplass (MDW)(13.6 miles)
Chicago O'Hare internasjonale flyplass (ORD)(18.3 miles)
Chicago, Illinois (PWK-Chicago Executive)(26 miles)
Heis
Flerspråklig personell
Møterom
Sykkelutleie
Golfbane (i nærheten)
Scooter-og mopedutleie på stedet
Beliggenhet
166 E Superior Street, Streeterville, Chicago, Illinois, USA
Northwestern Memorial sykehus (0.1 miles)
Michigan Avenue (0.1 miles)
Ann and Robert H. Lurie Children's Hospital (0.1 miles)
Chicago Water Tower (0.2 miles)
Museum of Contemporary Art Chicago (0.2 miles)
Water Tower Place (0.3 miles)
Gjesteomtaler
7.6
God
basert på 2 113 verifiserte omtaler
Hvem bor her?
Business
21%
Par
36%
Familie
23%
Grupper
13%
Alene
5%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På The Chicago Hotel Collection - Magnificent Mile roser gjestene konsekvent den sentrale beliggenheten og enkel tilgang til områdene rundt, samt noen spesielt hyggelige ansatte. Mange rapporterer imidlertid om obligatoriske tilleggsgebyrer ved innsjekking, treg eller bemanningsmessig mangelfull service, og ujevn rengjøring under lengre opphold.
Les merVar dette til hjelp?
Hva gjestene synes
På The Chicago Hotel Collection - Magnificent Mile roser gjestene konsekvent den sentrale beliggenheten og enkel tilgang til områdene rundt, samt noen spesielt hyggelige ansatte. Mange rapporterer imidlertid om obligatoriske tilleggsgebyrer ved innsjekking, treg eller bemanningsmessig mangelfull service, og ujevn rengjøring under lengre opphold.
Rommene er ofte romslige og komfortable med fin utsikt, men gjestene påpeker utdatert interiør, vedlikeholdsproblemer som svak klimaanlegg eller mangel på varmt vann, og støy fra fellesarealer eller ventilasjon. Fasilitetene får blandede tilbakemeldinger: et lite treningsrom og en takterrasse nevnes, men baren eller restauranten er ofte stengt, heisene er trege, og parkering/valet er kostbart og upraktisk. Fordeler som frokost eller drikkebilletter varierer avhengig av bestilling og er ikke alltid tilgjengelige. Forvent et sentralt opphold med avveininger når det gjelder bemanning, vedlikehold og konsistens.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Fasilitetene føles begrensede og ujevne: gjestene bemerker et lite treningsrom og en takterrasse, men baren/restauranten er ofte stengt, heisene kan være trege, og parkering/valet er kostbart og noen ganger forvirrende.
Relaterte gjesteomtaler
4
Terri
18. juli 2025
·
Overnattet 1 natt
Upon arrival we found that there was an additional $140 non-refundable resort fee plus the $50 refundable miscellaneous fee. Self parking was $58 and a block away. Valet parking was $78. That was per 24 hours. Ice was located on every 5-10 floors, not our floor. And for a hotel with well over 30 floors, they had only 2 small elevators!
Upon arrival we found that there was an additional $140 non-refundable resort fee plus the $50 refundable miscellaneous fee. Self parking was $58 and a block away. Valet parking was $78. That was per 24 hours. Ice was located on every 5-10 floors, not our floor. And for a hotel with well over 30 floors, they had only 2 small elevators!
6
Karen R.
7. nov. 2025
·
Overnattet 1 natt
Well I decided to stay there because I had out patient surgery at Northwestern Hospital nearby and had an appointment the next morning. But honestly I was a little disappointed for a number reasons. First the hotel lobby restaurant was closed. However the restaurant on the 29th floor was good and the bartender was EXTREMELY nice and accommodating! The room’s electrical outlets by the bed were next to impossible to access, so I had to charge my phone across the room which was inconvenient. Lastly there were no vending machines where you could by a late night snack, and there was no one manning the front desk. Not very professional.
Well I decided to stay there because I had out patient surgery at Northwestern Hospital nearby and had an appointment the next morning. But honestly I was a little disappointed for a number reasons. First the hotel lobby restaurant was closed. However the restaurant on the 29th floor was good and the bartender was EXTREMELY nice and accommodating! The room’s electrical outlets by the bed were next to impossible to access, so I had to charge my phone across the room which was inconvenient. Lastly there were no vending machines where you could by a late night snack, and there was no one manning the front desk. Not very professional.
10
Bautisto
6. juli 2025
·
Overnattet 1 natt
Everything was great, the bar and rooftop lounge was amazing with great atmosphere. Only negative thing about the stay, was the hotel door wouldn’t shut all the way if you didn’t slam it shut. And being on the top floor 28th, it took 20+ mins to get an empty elevator down at check out time.
Everything was great, the bar and rooftop lounge was amazing with great atmosphere. Only negative thing about the stay, was the hotel door wouldn’t shut all the way if you didn’t slam it shut. And being on the top floor 28th, it took 20+ mins to get an empty elevator down at check out time.
6
Ricardo
6. juni 2023
·
Overnattet 1 natt
Hotel is very nice BUT a couple of notes: - It was advertised to have a restaurant and it was not open - Valet Parking not available at 11pm to drop off my truck. Tried the to other option recommended around the corner and they wouldn’t take my Tahoe because of it’s height… ended up parking across de street in Public Parking lot for $56 a night… why not negotiate a preferred rate with public parking lot across the street rather than offer non-existen valetts?!?! -$129 for a bag of 3 waters and 3 cokes ?
Hotel is very nice BUT a couple of notes: - It was advertised to have a restaurant and it was not open - Valet Parking not available at 11pm to drop off my truck. Tried the to other option recommended around the corner and they wouldn’t take my Tahoe because of it’s height… ended up parking across de street in Public Parking lot for $56 a night… why not negotiate a preferred rate with public parking lot across the street rather than offer non-existen valetts?!?! -$129 for a bag of 3 waters and 3 cokes ?
6
Kiran
30. juli 2025
·
Overnattet 2 netter
The elevator needs an upgrade, takes a long time to move up or down. Property is old
The elevator needs an upgrade, takes a long time to move up or down. Property is old
4
Megan
3. apr. 2025
·
Overnattet 4 netter
it should be noted that this is not a 4 star hotel. i spoke with the operations manager after expressing disappointment with my stay (no wifi, no working TVs, no room servicing, hotel bar is closed, rooftop is closed, minimal amenities, couldn't even get food delivered to my door) and he told me that, in spite of the listing on hotels.com, this is not a 4 star hotel. false advertising, poor service, uncomfortable stay. you're better off elsewhere.
it should be noted that this is not a 4 star hotel. i spoke with the operations manager after expressing disappointment with my stay (no wifi, no working TVs, no room servicing, hotel bar is closed, rooftop is closed, minimal amenities, couldn't even get food delivered to my door) and he told me that, in spite of the listing on hotels.com, this is not a 4 star hotel. false advertising, poor service, uncomfortable stay. you're better off elsewhere.
10
Julianne
9. sep. 2023
·
Overnattet 1 natt
Beautiful rooms. Comfy and fun - well designed- superb art, great use of space. Sky deck is lovely! Gym is abundant with various equipment and well designed with use of space to provide illusion of light and space. Great desk staff!! Very very clean. Halls are not overly air conditioned - unusual and fabulous!!!
Beautiful rooms. Comfy and fun - well designed- superb art, great use of space. Sky deck is lovely! Gym is abundant with various equipment and well designed with use of space to provide illusion of light and space. Great desk staff!! Very very clean. Halls are not overly air conditioned - unusual and fabulous!!!
8
Tia
26. juli 2025
·
Overnattet 1 natt
Nice room, nice view, valet service was great. There was a lot of confusion from not only us, but other guests as well, in navigating the hotel. No clear signage on how to get to breakfast and elevators are confusing as they access different areas of the hotel.
Nice room, nice view, valet service was great. There was a lot of confusion from not only us, but other guests as well, in navigating the hotel. No clear signage on how to get to breakfast and elevators are confusing as they access different areas of the hotel.
2
mason
22. apr. 2024
·
Overnattet 1 natt
The charges show a resort fee but there is no resort. i didn’t see even a pool. there was a small gym next to a coffee shop that stayed closed. on top of that the shower was a little one with no room to get out of the way of the cold water when you first turn it on. Also they had the soap dispenser in the shower but no soap in it and don’t forget it’s there because backing into it will hurt.No in room coffee maker or microwave or anything else you would expect that has a fee the was more than half the nightly rate and the parking was costly. as they don’t have their own garage dollars a night.
The charges show a resort fee but there is no resort. i didn’t see even a pool. there was a small gym next to a coffee shop that stayed closed. on top of that the shower was a little one with no room to get out of the way of the cold water when you first turn it on. Also they had the soap dispenser in the shower but no soap in it and don’t forget it’s there because backing into it will hurt.No in room coffee maker or microwave or anything else you would expect that has a fee the was more than half the nightly rate and the parking was costly. as they don’t have their own garage dollars a night.
8
Daniel
6. mai 2023
·
Overnattet 1 natt
Great location, clean, spacious room! Unfortunate the lobby cafe is still not open ostensibly due to Covid even after pandemic emergency is officially over.
Great location, clean, spacious room! Unfortunate the lobby cafe is still not open ostensibly due to Covid even after pandemic emergency is officially over.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renhold er varierte: mange fant rommene rene, mens andre rapporterte om lukt, slitte tepper, mugg eller sporadiske skadedyr, og påpekte at rengjøring under oppholdet er sjelden.
Relaterte gjesteomtaler
6
Thomas
11. apr. 2024
·
Overnattet 1 natt
My room was quite dirty and smelled poorly
My room was quite dirty and smelled poorly
2
Rosa
20. juni 2025
·
Overnattet 1 natt
Hotel lobby was dirty. We saw two big roaches inside. Restroom of room was dirty . Toilet and tub was dirty as well.
Hotel lobby was dirty. We saw two big roaches inside. Restroom of room was dirty . Toilet and tub was dirty as well.
10
Neng
19. okt. 2025
·
Overnattet 1 natt
Super clean
Super clean
2
Sherica
7. okt. 2024
·
Overnattet 1 natt
We found bed bugs in our room
We found bed bugs in our room
4
Jonathan T
27. juni 2025
·
Overnattet 2 netter
Good location. Not a fan of the mandatory "guest package" and the overall smell of the room and hotel. It wasn't necessarily bad, it was just more like, stale.
Good location. Not a fan of the mandatory "guest package" and the overall smell of the room and hotel. It wasn't necessarily bad, it was just more like, stale.
10
Valerie
8. nov. 2025
·
Overnattet 1 natt
Clean & comfy room.
Clean & comfy room.
10
Kelli
7. sep. 2025
·
Overnattet 1 natt
Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.
Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.
6
Brooke
10. aug. 2025
·
Overnattet 1 natt
The bathroom had mold in it. The room was stinky. The breakfast staff were so kind. The property is over priced, even for the location.
The bathroom had mold in it. The room was stinky. The breakfast staff were so kind. The property is over priced, even for the location.
2
Monica
27. okt. 2024
·
Overnattet 1 natt
Mold infested property
Mold infested property
4
Zaruhi
10. aug. 2025
·
Overnattet 3 netter
The location was perfect—right in the heart of the city and in a safe area—but unfortunately, that was the hotel’s only real advantage. While the breakfast was good and complimentary bottles of water were provided daily, the positives ended there. The room itself was extremely old and worn out. Housekeeping only came once every three days, which was far from ideal. It was so dirty in our bathroom by day 3 and no garbage removal... To top it off, when we ordered a cocktail at the bar, the ice had a distinctly unpleasant taste. Overall, the prime location was what saved our stay, but everything else fell short.
The location was perfect—right in the heart of the city and in a safe area—but unfortunately, that was the hotel’s only real advantage. While the breakfast was good and complimentary bottles of water were provided daily, the positives ended there. The room itself was extremely old and worn out. Housekeeping only came once every three days, which was far from ideal. It was so dirty in our bathroom by day 3 and no garbage removal... To top it off, when we ordered a cocktail at the bar, the ice had a distinctly unpleasant taste. Overall, the prime location was what saved our stay, but everything else fell short.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er ofte romslige og komfortable med fin utsikt mot byen, men flere gjester nevner utdatert interiør, støy fra ventilasjon eller fellesarealer, begrenset TV/Wi-Fi og klimaanlegg som ikke kjøler tilstrekkelig.
Relaterte gjesteomtaler
10
Angela
24. okt. 2025
·
Overnattet 2 netter
Excellent staff and service, very big and comfortable rooms, and great location.
Excellent staff and service, very big and comfortable rooms, and great location.
8
Cristina
30. sep. 2025
·
Overnattet 2 netter
The room was a little outdated, the AC wasn’t adjustable, and our toilet didn’t work very well our toilet was fixed fairly quickly after letting the front receptionist know. The views from our room/rooftop were beautiful! The location of the hotel was perfect and close to local tourist attractions! Can’t wait to book again in the future.
The room was a little outdated, the AC wasn’t adjustable, and our toilet didn’t work very well our toilet was fixed fairly quickly after letting the front receptionist know. The views from our room/rooftop were beautiful! The location of the hotel was perfect and close to local tourist attractions! Can’t wait to book again in the future.
8
Chris
6. nov. 2025
·
Overnattet 4 netter
The room was clean, and spacious. The shower was REALLY big for some reason. Rooms AC/Heat worked properly and had no issues with any of the facilities. The staff was MORE than friendly and helpful. There were only a few things that were a little off. You do have to valet your car. It took a decent amount of time. Wish it would have been faster. We did run out of TP towards the last day (4 day stay). And there were fees that I had to learn about not during the purchasing process. Which was tough, but luckily I found out before hand and was prepared for when we got there.
The room was clean, and spacious. The shower was REALLY big for some reason. Rooms AC/Heat worked properly and had no issues with any of the facilities. The staff was MORE than friendly and helpful. There were only a few things that were a little off. You do have to valet your car. It took a decent amount of time. Wish it would have been faster. We did run out of TP towards the last day (4 day stay). And there were fees that I had to learn about not during the purchasing process. Which was tough, but luckily I found out before hand and was prepared for when we got there.
6
Abdulmalek
16. juli 2024
·
Overnattet 1 natt
I was looking to be booked in a high floor but they booked me in 5th floor . The toilet every two minute flushing, too nosy, barely sleep. Room so tiny .
I was looking to be booked in a high floor but they booked me in 5th floor . The toilet every two minute flushing, too nosy, barely sleep. Room so tiny .
10
Kamieria
31. mars 2024
·
Overnattet 2 netter
I got a good top floor room but the view i had was bad but it still was great place to stay and escape
I got a good top floor room but the view i had was bad but it still was great place to stay and escape
6
Frank
3. aug. 2025
·
Overnattet 2 netter
This hotel is in a convenient and walkable area of Chicago and it was very easy to get a cab. The room was clean and modern. But we weren’t really happy with our overall experience. We arrived early before our room was ready. The hotel staff said they would call me when our room was ready but they never did. I had a presentation to give and needed to use their business center because my room wasn’t ready. Totally understandable. However, the business center was a closet type room that would only fit one person. Thankfully it was available. When I went back to the desk and asked to check in, I was informed their was an additional $215 charge that was for 6 bottles of water, use of wifi and the gym. It was not optional. I felt that truly unfair. I didn’t need the wifi and had no want to use the gym. It was ridiculous. And then we found out they didn’t even clean rooms on a daily basis. It we wanted our trash removed, it would be an extra charge. So we had to sit with empty food containers from our takeout in our room all weekend. I will say the beds were comfy by the room was hot. The air was set to 75 and you weren’t allowed to adjust it. We will not be going back there for our next trip to Chicago.
This hotel is in a convenient and walkable area of Chicago and it was very easy to get a cab. The room was clean and modern. But we weren’t really happy with our overall experience. We arrived early before our room was ready. The hotel staff said they would call me when our room was ready but they never did. I had a presentation to give and needed to use their business center because my room wasn’t ready. Totally understandable. However, the business center was a closet type room that would only fit one person. Thankfully it was available. When I went back to the desk and asked to check in, I was informed their was an additional $215 charge that was for 6 bottles of water, use of wifi and the gym. It was not optional. I felt that truly unfair. I didn’t need the wifi and had no want to use the gym. It was ridiculous. And then we found out they didn’t even clean rooms on a daily basis. It we wanted our trash removed, it would be an extra charge. So we had to sit with empty food containers from our takeout in our room all weekend. I will say the beds were comfy by the room was hot. The air was set to 75 and you weren’t allowed to adjust it. We will not be going back there for our next trip to Chicago.
4
Jennifer
5. aug. 2025
·
Overnattet 2 netter
The lobby has a cool vibe. Friendly staff. Our room was incredibly loud and shook from the HVAC (I think). It kept us up all night as even the beds moved. I noted similar noise where the breakfast was served. The breakfast was quite nice.
The lobby has a cool vibe. Friendly staff. Our room was incredibly loud and shook from the HVAC (I think). It kept us up all night as even the beds moved. I noted similar noise where the breakfast was served. The breakfast was quite nice.
8
Candra
25. sep. 2025
·
Overnattet 2 netter
Room was nice, clean and very spacious. comfy sofa bed too.
Room was nice, clean and very spacious. comfy sofa bed too.
6
Blake
29. apr. 2024
·
Overnattet 2 netter
The hotel was great comfort wise but the tv didn’t have many channels and the wifi was so bad you might as well not use it just a heads ip
The hotel was great comfort wise but the tv didn’t have many channels and the wifi was so bad you might as well not use it just a heads ip
10
Jay
21. okt. 2024
·
Overnattet 1 natt
Before retiring, I was a frequent business traveler to Chicago. I generally stayed in name branded hotels near the federal courthouse. I did not need to be in that area on this trip, so I chose CHC. What a pleasant surprise. The room was very spacious. The bathroom/shower was great. It was quiet, both internally (did not hear anything from hallway or adjoining rooms) and externally (no street noise). Overall, the room was much, much nicer than the "better brands" where I usually stayed, and the cost was considerably lower. I will definitely go back next trip to Chicago.
Before retiring, I was a frequent business traveler to Chicago. I generally stayed in name branded hotels near the federal courthouse. I did not need to be in that area on this trip, so I chose CHC. What a pleasant surprise. The room was very spacious. The bathroom/shower was great. It was quiet, both internally (did not hear anything from hallway or adjoining rooms) and externally (no street noise). Overall, the room was much, much nicer than the "better brands" where I usually stayed, and the cost was considerably lower. I will definitely go back next trip to Chicago.
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Service
Servicen er ujevn: noen fremhever imøtekommende, hjelpsomme ansatte (ofte nevnes Raymond), mens mange nevner lang eller bemanningsmessig mangelfull innsjekking, vanskeligheter med å få kontakt med resepsjonen og sporadisk uhøflighet.
Relaterte gjesteomtaler
2
Carlos
30. apr. 2025
·
Overnattet 2 netter
I recently stayed at the Chicago Hotel and was extremely disappointed by the front desk service. When I went to check out, I approached the desk to let them know that my key wasn’t working. Instead of assisting me respectfully, the older Asian woman at the front desk (who wasn’t even wearing a name tag) was incredibly rude and condescending. She dismissed me immediately and said, “Next time, wait in the line,” in a tone that was completely uncalled for—especially since I was already a paying guest. She then threw the replacement keys across the counter without a word and immediately moved on to help the next customer, ignoring me completely. Her behavior was unprofessional and disrespectful, and it left a very negative impression. I sincerely hope the hotel takes this kind of poor customer service seriously and makes the necessary changes. This is also a in response to Michael ward supposedly an operations manager that did not acknowledge my concern but was dismissive Michael, While I understand the importance of not interrupting staff who are assisting another guest, that was not the issue here. I did not interrupt anyone—I waited my turn and approached the desk respectfully. The problem was the way I was treated once it was my turn. I was dismissed with a condescending tone, told “next time, wait in the line” when I had already done so, and had my replacement key thrown across the counter without a single word of courtesy. That is not acceptable customer service.
I recently stayed at the Chicago Hotel and was extremely disappointed by the front desk service. When I went to check out, I approached the desk to let them know that my key wasn’t working. Instead of assisting me respectfully, the older Asian woman at the front desk (who wasn’t even wearing a name tag) was incredibly rude and condescending. She dismissed me immediately and said, “Next time, wait in the line,” in a tone that was completely uncalled for—especially since I was already a paying guest. She then threw the replacement keys across the counter without a word and immediately moved on to help the next customer, ignoring me completely. Her behavior was unprofessional and disrespectful, and it left a very negative impression. I sincerely hope the hotel takes this kind of poor customer service seriously and makes the necessary changes. This is also a in response to Michael ward supposedly an operations manager that did not acknowledge my concern but was dismissive Michael, While I understand the importance of not interrupting staff who are assisting another guest, that was not the issue here. I did not interrupt anyone—I waited my turn and approached the desk respectfully. The problem was the way I was treated once it was my turn. I was dismissed with a condescending tone, told “next time, wait in the line” when I had already done so, and had my replacement key thrown across the counter without a single word of courtesy. That is not acceptable customer service.
6
Brian
3. aug. 2025
·
Overnattet 1 natt
Hotel near MagMile was ok HOWEVER the staff never responded to any expedia messages and early check in was a complete waste of time. I checked in through expedia and via a text from their hotel all for nothing 12 hours before other then to be charged twice for the security deposit. Room was not available when we arrived at 1pm. We left to eat and shop and never received any response through expedia and never received a text to the cell phone # i left at check in. I called from restaurant and was told they were behind and room probably not ready till 5pm. We returned at 4pm and sat in the lobby waiting for our room to be available. My daughter closed her eyes at one point and a staff member woke her up with a pillow telling her "dis is a hotel, you cant sleep here" I didn't see this interaction because i was at the front desk asking AGAIN if my room was ready and probably would have strangled the rude foreigner. This idiot should be fired immediately and has no reason to be working at a hotel or speaking to customers on vacation. IF WE HAD OUR ROOM WE WOULDNT HAVE TO SIT IN THE LOBBY WITH OUR LUGGAGE AND CLOSE OUR EYES WAITING FOR THE HOTEL TO CLEAN THE ROOM WE PAID FOR!!! Ive stayed in Chicago over a hundred times throughout my life and this was the single worst experience by far for myself and my children. I would not recommend staying at this hotel that clearly does not appreciate your business or know how to accommodate it's guests properly. So many other options.
Hotel near MagMile was ok HOWEVER the staff never responded to any expedia messages and early check in was a complete waste of time. I checked in through expedia and via a text from their hotel all for nothing 12 hours before other then to be charged twice for the security deposit. Room was not available when we arrived at 1pm. We left to eat and shop and never received any response through expedia and never received a text to the cell phone # i left at check in. I called from restaurant and was told they were behind and room probably not ready till 5pm. We returned at 4pm and sat in the lobby waiting for our room to be available. My daughter closed her eyes at one point and a staff member woke her up with a pillow telling her "dis is a hotel, you cant sleep here" I didn't see this interaction because i was at the front desk asking AGAIN if my room was ready and probably would have strangled the rude foreigner. This idiot should be fired immediately and has no reason to be working at a hotel or speaking to customers on vacation. IF WE HAD OUR ROOM WE WOULDNT HAVE TO SIT IN THE LOBBY WITH OUR LUGGAGE AND CLOSE OUR EYES WAITING FOR THE HOTEL TO CLEAN THE ROOM WE PAID FOR!!! Ive stayed in Chicago over a hundred times throughout my life and this was the single worst experience by far for myself and my children. I would not recommend staying at this hotel that clearly does not appreciate your business or know how to accommodate it's guests properly. So many other options.
10
Max
19. okt. 2025
·
Overnattet 1 natt
Raymond was fantastic during check in. Very attentive to details, knowledgable, and incredibly professional. Truly a fantastic check in experience that set the tone for the stay. Thank you, Raymond.
Raymond was fantastic during check in. Very attentive to details, knowledgable, and incredibly professional. Truly a fantastic check in experience that set the tone for the stay. Thank you, Raymond.
6
Michelle
19. sep. 2025
·
Overnattet 1 natt
This hotel would be so much better if it wasn’t understaffed. I had to wait at least 10 minutes any time I needed something at the front desk and they rarely answered the phone. Extremely frustrating. Valet was also super slow and the front desk had to call someone every time you dropped off or picked up a car. I wouldn’t stay at this hotel again.
This hotel would be so much better if it wasn’t understaffed. I had to wait at least 10 minutes any time I needed something at the front desk and they rarely answered the phone. Extremely frustrating. Valet was also super slow and the front desk had to call someone every time you dropped off or picked up a car. I wouldn’t stay at this hotel again.
10
Lydia
31. juli 2025
·
Overnattet 1 natt
Two staff members, Alex and Raymond, were super helpful. Great to work with, kind, and the person who checked me in his name I don’t remember was also great. Everybody at the front desk really
Two staff members, Alex and Raymond, were super helpful. Great to work with, kind, and the person who checked me in his name I don’t remember was also great. Everybody at the front desk really
2
Jese
15. aug. 2025
·
Overnattet 1 natt
Extremely long wait to check in. Even after I prep set it up. Really rude, service from night shift. Do not recommend staying. I want a refund!
Extremely long wait to check in. Even after I prep set it up. Really rude, service from night shift. Do not recommend staying. I want a refund!
10
Kelli
7. sep. 2025
·
Overnattet 1 natt
Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.
Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.
4
Edward
26. mai 2025
·
Overnattet 3 netter
Attempted to contact the property on 8 occasions to make a room request prior to arrival. Started the process a full 3 months prior and never heard from them. I emailed, text (their “preferred method”), and called several times. Nobody ever returned my messages. Room was ok but will never stay here again due to poor customer service.
Attempted to contact the property on 8 occasions to make a room request prior to arrival. Started the process a full 3 months prior and never heard from them. I emailed, text (their “preferred method”), and called several times. Nobody ever returned my messages. Room was ok but will never stay here again due to poor customer service.
10
Vincent
3. nov. 2025
·
Overnattet 1 natt
Had a great experience on a very busy weekend in Chicago, room was perfect and we had excellent service. Wonderful location for exploring Chi.Very helpful front desk really made us feel welcome. Raymond at front desk is a Rock Star .
Had a great experience on a very busy weekend in Chicago, room was perfect and we had excellent service. Wonderful location for exploring Chi.Very helpful front desk really made us feel welcome. Raymond at front desk is a Rock Star .
2
Simon
14. juni 2025
·
Overnattet 2 netter
Quite easily the worst hotel I’ve stayed in, and as a platinum member I’ve stayed in a lot. Staff here couldn’t care less if you were there or not, at best they ignore you and at worst they downright rude. The local charges are a rip off - even though I knew about them in advance - it basically gets you a few bottles of water. The only positive about this place is the location, and the room was a reasonable size…other than that this hotel is now on my black list.
Quite easily the worst hotel I’ve stayed in, and as a platinum member I’ve stayed in a lot. Staff here couldn’t care less if you were there or not, at best they ignore you and at worst they downright rude. The local charges are a rip off - even though I knew about them in advance - it basically gets you a few bottles of water. The only positive about this place is the location, and the room was a reasonable size…other than that this hotel is now on my black list.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentral og gangavstand til Magnificent Mile, butikker, restauranter og Northwestern-fasiliteter; praktisk for sightseeing og medisinske besøk.
Relaterte gjesteomtaler
10
Stacey -Steve
21. juli 2024
·
Overnattet 6 netter
Perfect location. Safe walkable free waters came in handy on hot days. Good gym.
Perfect location. Safe walkable free waters came in handy on hot days. Good gym.
10
Jacob
27. jan. 2025
·
Overnattet 3 netter
My wife and I stayed here for over a week due to our son being in the hospital nearby. The staff was amazing. They let us know about a discounted room rate for hospital guests. The location of the hotel is ideal for this, but also would be great for people visiting Chicago. Its steps away from great food and shopping right in the heart of the city.
My wife and I stayed here for over a week due to our son being in the hospital nearby. The staff was amazing. They let us know about a discounted room rate for hospital guests. The location of the hotel is ideal for this, but also would be great for people visiting Chicago. Its steps away from great food and shopping right in the heart of the city.
10
lawrence
10. nov. 2025
·
Overnattet 3 netter
Great location with wonderful free breakfast.
Great location with wonderful free breakfast.
10
Angela
23. aug. 2025
·
Overnattet 1 natt
Hotel is really nice and a block from Michigan Ave perfect location
Hotel is really nice and a block from Michigan Ave perfect location
10
Kim
13. okt. 2023
·
Overnattet 2 netter
A perfect location - walkable and surrounded by so many great choices for dining and shopping.
A perfect location - walkable and surrounded by so many great choices for dining and shopping.
10
Andrea
28. okt. 2025
·
Overnattet 2 netter
We were so happy at the hotel. It was so convenient to walk to downtown. The staff were so friendly at all times. I will come back again next time! Chicago is such a nice city!
We were so happy at the hotel. It was so convenient to walk to downtown. The staff were so friendly at all times. I will come back again next time! Chicago is such a nice city!
10
james
11. sep. 2025
·
Overnattet 1 natt
Great staff. Wonderful location. Close to anything you may want to do on the Miracle Mile! Will definitely stay here again.
Great staff. Wonderful location. Close to anything you may want to do on the Miracle Mile! Will definitely stay here again.
10
Jonathon
15. des. 2024
·
Overnattet 1 natt
Great location everything you need is within walking distance
Great location everything you need is within walking distance
8
Karen
25. juli 2025
·
Overnattet 5 netter
The location of this property is why we chose it. There are many places to visit that are within walking distance and public transportation was also easy to access. We enjoyed the amenities.
The location of this property is why we chose it. There are many places to visit that are within walking distance and public transportation was also easy to access. We enjoyed the amenities.
8
Anthony
27. aug. 2024
·
Overnattet 3 netter
Hotel was a half block away from from Michigan Avenue. Great location!
Hotel was a half block away from from Michigan Avenue. Great location!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Mat og drikke er ujevnt: noen opphold inkluderte en grei frokost eller bar snacks og drikkebilletter, men mange fant bar/restauranten på stedet stengt eller utilgjengelig.
Relaterte gjesteomtaler
8
John
27. juni 2024
·
Overnattet 2 netter
I was disappointed that the hotel has no bar or restaurant.
I was disappointed that the hotel has no bar or restaurant.
8
Vivienne
9. sep. 2025
·
Overnattet 2 netter
Well placed near Michigan Avenue. Our room was comfortable, the pillows wonderfully soft. It would be nice if the rooms had a kettle and coffee maker though. Rooms had soap and hair shampoo and conditioner , but no body lotion---not sure why. Buffet breakfast was excellent. We had not realized that we needed to pay a resort fee, so that took us by surprise.
Well placed near Michigan Avenue. Our room was comfortable, the pillows wonderfully soft. It would be nice if the rooms had a kettle and coffee maker though. Rooms had soap and hair shampoo and conditioner , but no body lotion---not sure why. Buffet breakfast was excellent. We had not realized that we needed to pay a resort fee, so that took us by surprise.
6
Karen R.
7. nov. 2025
·
Overnattet 1 natt
Well I decided to stay there because I had out patient surgery at Northwestern Hospital nearby and had an appointment the next morning. But honestly I was a little disappointed for a number reasons. First the hotel lobby restaurant was closed. However the restaurant on the 29th floor was good and the bartender was EXTREMELY nice and accommodating! The room’s electrical outlets by the bed were next to impossible to access, so I had to charge my phone across the room which was inconvenient. Lastly there were no vending machines where you could by a late night snack, and there was no one manning the front desk. Not very professional.
Well I decided to stay there because I had out patient surgery at Northwestern Hospital nearby and had an appointment the next morning. But honestly I was a little disappointed for a number reasons. First the hotel lobby restaurant was closed. However the restaurant on the 29th floor was good and the bartender was EXTREMELY nice and accommodating! The room’s electrical outlets by the bed were next to impossible to access, so I had to charge my phone across the room which was inconvenient. Lastly there were no vending machines where you could by a late night snack, and there was no one manning the front desk. Not very professional.
10
Sol
27. sep. 2025
·
Overnattet 1 natt
Room was perfect for a one night stay. Staff was friendly. We enjoyed our cocktail and actually had dinner there. We ordered pizza, burger and empanadas, it was all very well made and tasty. The food prices were great.
Room was perfect for a one night stay. Staff was friendly. We enjoyed our cocktail and actually had dinner there. We ordered pizza, burger and empanadas, it was all very well made and tasty. The food prices were great.
6
Jennifer
3. mai 2024
·
The property has a great location. The cleaning staff did not come one time during our stay Thursday-Sunday. The front desk staff has a tough job because they must field complaints all day long about the “resort fee” that “promises all kinds of benefits” …truth is they force this fee and provide you w 3 bottled waters and 3 cans of soda. The bar is closed and so is the “cafe” in the images and has been since Covid yet it is advertised as an amenity. They do not give you the gift cards for $25 per night. Also, they say you get a “discount” on city pass —didn’t see that either. Location is super convenient. Beds are fine. Pillow are terrible. Front desk staff has one nice gentleman —the rest were totally miserable and texting or using their phones often. Never pleasant (except for the one guy) Don’t recommend.
The property has a great location. The cleaning staff did not come one time during our stay Thursday-Sunday. The front desk staff has a tough job because they must field complaints all day long about the “resort fee” that “promises all kinds of benefits” …truth is they force this fee and provide you w 3 bottled waters and 3 cans of soda. The bar is closed and so is the “cafe” in the images and has been since Covid yet it is advertised as an amenity. They do not give you the gift cards for $25 per night. Also, they say you get a “discount” on city pass —didn’t see that either. Location is super convenient. Beds are fine. Pillow are terrible. Front desk staff has one nice gentleman —the rest were totally miserable and texting or using their phones often. Never pleasant (except for the one guy) Don’t recommend.
4
Megan
3. apr. 2025
·
Overnattet 4 netter
it should be noted that this is not a 4 star hotel. i spoke with the operations manager after expressing disappointment with my stay (no wifi, no working TVs, no room servicing, hotel bar is closed, rooftop is closed, minimal amenities, couldn't even get food delivered to my door) and he told me that, in spite of the listing on hotels.com, this is not a 4 star hotel. false advertising, poor service, uncomfortable stay. you're better off elsewhere.
it should be noted that this is not a 4 star hotel. i spoke with the operations manager after expressing disappointment with my stay (no wifi, no working TVs, no room servicing, hotel bar is closed, rooftop is closed, minimal amenities, couldn't even get food delivered to my door) and he told me that, in spite of the listing on hotels.com, this is not a 4 star hotel. false advertising, poor service, uncomfortable stay. you're better off elsewhere.
8
Jeff
7. sep. 2025
·
Overnattet 1 natt
The hotel is conveniently located and has excellent service with some enjoyable perks like complementary brunch buffet, and two happy hour drinks.
The hotel is conveniently located and has excellent service with some enjoyable perks like complementary brunch buffet, and two happy hour drinks.
8
Christian
30. okt. 2025
·
Overnattet 1 natt
Hood value with drink tickets & morning buffet
Hood value with drink tickets & morning buffet
10
Ronald
14. sep. 2025
·
Overnattet 1 natt
I love the whole ambience! Everyone is very helpful, kind and ready to assist you! The free drink, breakfast and dinner cards our nice! Give you instant good hospitality from the start. Nice seating area with a bar and you can order food. This might be my go-to hotel to stay when I'm in the city back visiting! Thank-You!
I love the whole ambience! Everyone is very helpful, kind and ready to assist you! The free drink, breakfast and dinner cards our nice! Give you instant good hospitality from the start. Nice seating area with a bar and you can order food. This might be my go-to hotel to stay when I'm in the city back visiting! Thank-You!
4
Laura
13. okt. 2023
·
Overnattet 3 netter
Employee we dealt with was rude and dismissive. We were over-charged for undisclosed fees. Facilities were not open (bar/coffee). No shampoo/conditioner/daily cleaning. Great location. Def a budget hotel with an exorbitant cost of $487.99 USD/night. Would not recommend.
Employee we dealt with was rude and dismissive. We were over-charged for undisclosed fees. Facilities were not open (bar/coffee). No shampoo/conditioner/daily cleaning. Great location. Def a budget hotel with an exorbitant cost of $487.99 USD/night. Would not recommend.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Timothy
forrige uke
·
Overnattet 1 natt
Overall good stay, a few cosmetic issues
Overall good stay, a few cosmetic issues
10
Courtney
for 2 uker siden
·
Overnattet 1 natt
Staff was very accommodating and had good sense of humor
Staff was very accommodating and had good sense of humor
10
Justin
for 2 uker siden
·
Overnattet 1 natt
Parking was terrible but that’s just Chicago in general. The hotel itself was great. Room view wasn’t but we weren’t there for the room view.
Parking was terrible but that’s just Chicago in general. The hotel itself was great. Room view wasn’t but we weren’t there for the room view.
10
Pamela
for 2 uker siden
·
Overnattet 1 natt
I had a great stay. Perfect location
I had a great stay. Perfect location
10
Aja
for 2 uker siden
·
Overnattet 2 netter
Everything was more than expected
Everything was more than expected
Eiendommens policyer
Innsjekking
Utsjekking
Fra 16:00 til 23:59
Før 11:00
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-09: 26.782534421546934USD
- 2026-09-10: 34.898968339950564USD
- 2026-09-11: 173.84092546203613USD
- 2026-09-12: 223.53157944888304USD
- 2026-09-13: 183.32617874746703USD
- 2026-09-14: NO DATA
- 2026-09-15: 351.6079592198486USD
- 2026-09-16: 352.95612696453856USD
- 2026-09-17: 398.61227716979977USD
- 2026-09-18: 382.93338432891846USD
- 2026-09-19: 398.61227716979977USD
- 2026-09-20: 55.16657973207092USD
- 2026-09-21: 83.35411271195984USD
- 2026-09-22: 104.76758498638915USD
- 2026-09-23: 147.97781227877806USD
- 2026-09-24: 128.64526514053344USD
- 2026-09-25: 206.14773555691528USD
- 2026-09-26: 225.5315765118103USD
- 2026-09-27: 114.47846534931945USD
- 2026-09-28: 75.6829164040985USD
- 2026-09-29: 67.88043065971374USD
- 2026-09-30: 71.97206719223786USD
- 2026-10-01: 76.04962811891174USD
- 2026-10-02: 149.24825781375122USD
- 2026-10-03: 219.05825422409058USD
- 2026-10-04: 120.87241365275574USD
- 2026-10-05: 83.0407906137848USD
- 2026-10-06: 104.24315544198608USD
- 2026-10-07: 121.66171324137878USD
- 2026-10-08: 207.5244985387268USD
- 2026-10-09: 460.4521593587646USD
- 2026-10-10: 745.8403696354981USD
- 2026-10-11: 444.2758514801025USD
- 2026-10-12: 90.4151204055786USD
- 2026-10-13: 53.53840955680847USD
- 2026-10-14: 54.45191637648773USD
- 2026-10-15: 128.59159134762572USD
- 2026-10-16: 154.4238891666565USD
- 2026-10-17: 290.1789781556091USD
- 2026-10-18: 262.5769015740051USD
- 2026-10-19: NO DATA
- 2026-10-20: 207.96525593276976USD
- 2026-10-21: 195.6851645585327USD
- 2026-10-22: 85.92370558512879USD
- 2026-10-23: 115.66211279496765USD
- 2026-10-24: 141.503894996994USD
- 2026-10-25: 51.037822674339296USD
- 2026-10-26: 50.58104928335571USD
- 2026-10-27: 51.037822674339296USD
- 2026-10-28: 50.58104928335571USD
- 2026-10-29: 51.037822674339296USD
- 2026-10-30: 89.82862498780823USD
- 2026-10-31: 89.82862498780823USD
- 2026-11-01: 36.16166341119766USD
- 2026-11-02: 37.7655786978302USD
- 2026-11-03: 38.0982736251297USD
- 2026-11-04: 37.67826553901672USD
- 2026-11-05: 37.7655786978302USD
- 2026-11-06: 83.35411271195984USD
- 2026-11-07: 98.99211969206237USD
- 2026-11-08: 37.7655786978302USD
- 2026-11-09: 38.764147467437745USD
En resepsjonist vil ta imot gjestene ved ankomst. Kredittkortet som ble brukt til å bestille oppholdet, må fremvises av kortinnehaveren ved innsjekking sammen med legitimasjon med bilde. Eventuelle andre løsninger må avtales med overnattingsstedet før ankomst.Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Du må betale følgende refunderbart innskudd.
Deposit: USD 150.00 per accommodation, per stay
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Kontantløse transaksjoner er mulig
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Opptil 2 barn som er 18 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Pris for frokostbuffé: ca. USD 35 for voksne og USD 15 for barn
- Pris for selvbetjent parkering under tak: 58 USD per natt
- Avgift for betjent parkering: 82 USD per natt (ubegrenset antall inn- og utkjøringer)
- Kjæledyravgift: USD 75 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Heis
Flerspråklig personell
Møterom
Sykkelutleie
Golfbane (i nærheten)
Scooter-og mopedutleie på stedet
Generelt
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Smoke-Free Property
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parkering
Scooter-og mopedutleie på stedet
Parking (Covered)
Parking (Self) (surcharge)
Parking (Valet) (surcharge)
Internett
Gratis wi-fi
Tjenester
Heis
Flerspråklig personell
Møterom
Sykkelutleie
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
24-Hour Front Desk
Banquet Hall
Proposal/Romance Packages Available
Reception Hall
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Golfbane (i nærheten)
Fitness Center (24-hour)
Bicycle Tour Information
Evening Entertainment
Firepit
Rooftop Terrace
Television in Common Areas