Freehand Chicago

Værelset var ikke som sådan beskidt men meget forfaldet derudover var gardinerne ind til sengene fyldt med pletter og der var skimmelsvamp på væggene.

The room was really clean and the bunks were nice. There was also a bar and restaurant on hand. There were multiple parking structures nearby at various prices. And it was really close to the music venue , I was going to. I would definitely stay there again

This hotel is at a perfect location. Would 100% recommend. Just be ware the rooms are in the smaller side and bathrooms are a bit unorthodox. The staff was amazing and very helpful. This hotel would be a 5-star hotel if they did some minor upgrades in the rooms. But the location is what makes this a great place to stay.

It was extremely dusty as if no one had been in there for months. Went to the front desk to ask for washcloths since there weren’t any in our room and I was told someone was gonna bring them up. NO ONE CAME! There’s also no water fountains or ice on the floors, you’ll have to pay $3 for bottles. They are not worth it and extremely unprofessional.

The room is dated and overpriced for the lack of amenities in the room. Heater was not working during stay. Not properly cleaned with left over hair ties. The breakfast bar and lounge bar are a nice touch, however the staff is rude and not very willing to help. The manager of the hotel being one of the worst. We had left items and had an incredibly rude experience trying to get them back. The front desk was rude and unprofessional. When we got the manager he said “this is more of a housekeeping issue”. This is clearly a hotel/management issue after 10 days with no contact. The manager begrudgingly helped us finally get our items found. Honestly feel if we hadn’t hounded them I never would’ve received my items. Do not recommend this hotel. Will be writing an email to corporate as well.