stayAPT Suites Raleigh-Durham/RTP

Seems like a newly renovated place, however, everything seems slapped together cheaply. Courtyard motel style apartment complex. The app key did not work. The headboard lights were broken. The beds were just okay. The toilet ran 247. We were on ground level and large cockroach just appeared in the middle of our room and smaller bugs somehow got in as well. Will not be staying again.

The property is new, everything is very clean, it is safe, the parking for cars is spacious and safe. But the only thing that we didn't like is that if you stay on the first floor and you have noisy people in the room on above you, you can't sleep all night because you feel everything

We stayed here while waiting on our home to be finished. The building is still new and that helps with the cosmetic appeal. The courtyard and other community facilities are decent enough. Our room was a decent size and was not clean but we cleaned on arrival and didn’t see a need to notify management as I would have cleaned it irregardless. However, management is poor. They do not like you to pay online so they have disabled most of these options. They had multiple vehicles vandalized during the month and a half of our stay. At least one daily as of late. They had a car stolen. They do not have cameras and have multiple signs posted that they are not responsible for damage or theft of property. They also have windows busted out of the building that have been that way for a couple of weeks. It seems nobody is interested in repairing. The housekeeping staff is very rude and there is rarely anybody in the office if needed. Justin seemed friendly on the surface but did not seem interested in resolving any issues as far as vehicle vandalism or being kind to his guests. Some paid online and he would cancel the reservation and kick them out. I am not sure what the situations were for each guest but I do know it seemed to happen a lot and always was loud and eventful. I never had any of my reservations cancelled but due to the other factors listed above we decided to finish our wait at another extended stay facility until our home is ready for move in.

The communication was horrible, the front desk staff member quit while I was trying to get information about our room. The other young lady gave us misleading information then back peddled on what she stated. There was a lot of people smoking marijuana in the parking lot and the smell resonated throughout the building. Several vehicles were broken into and items stolen. House keeper flipped out about our Yorkie barking at her while she was cleaning the room, which was in a kennel and couldn’t get out to her. Overall, clean rooms, friendly staff and decently clean property, however if you are told anything about your reservation get it in writing!

The manager lives on property and was extremely welcoming. We will for sure use this property again!!! We loved the hospitality we received. We didn't utilize all the services but the court yard was very beautiful and quite.

Outside looks good and clean. Plenty of parking. Good location. Terrible or zero maintenance: Front window by the door cannot be locked (easy to get in). Carpet is ripped off with nails protruding. Toaster is broken and can expose wiring. Toilet is not filling correctly, and it is very hard to stop noise by playing with its flush handle. Bathroom tub is squeaking when you move during shower. Office desk lite is broken and cannot be adjusted. Back window curtain is broken and after asking office to fix it they never did. Overall room was not clean. Floor was very dirty, couch has stains and it was dirty. When we arrived, we need to ask for towels, dish washer soup, shover shampoo and soup containers were empty, just one spoon in the kitchen, and very few utensils, one knife, very few dishes, stove light is broken. We were lucky to arrive before 7PM. After that time, no one is in the office, and no one is in the office on weekends. We left day earlier - could not stay there last day.

Not the greatest location. Room was smelly. No elevator.

The property was great. Staff were very helpful and accommodating. Room was clean and spacious. (We got a suite) no elevator but there were only 2 floors. Courtyard was really nice. Never found the ice machine but we did not search everywhere downstairs either. We would definitely stay again!

Hotel was in great area. The living room furniture is very outdated and uncomfortable. The kitchen light fixture had cob webs on lights. They don’t actually have a digital key system like they advertise so you will need to get a physical card to get in and out of property. Walls are really thin and can hear everything. I have a problem with the pet fee per night when they are better than some unruly kids. All night long above our room kids were jumping and running, with parents yelling if this gives you an idea of how thin walls are. Best features were location and price. But honestly, I will stay some place else next time I’m in the area.

The rates were great. The location and the building felt safe and secure. Check in was easy, the building and the room were clean. The staff was accommodating for our unique check-in and check-out needs. The space worked well for our family. Walmart was very close by for convenient shopping, and we weren't far from additional shopping and restaurants.

Seems like a newly renovated place, however, everything seems slapped together cheaply. Courtyard motel style apartment complex. The app key did not work. The headboard lights were broken. The beds were just okay. The toilet ran 247. We were on ground level and large cockroach just appeared in the middle of our room and smaller bugs somehow got in as well. Will not be staying again.

When we go to the Raleigh area, we like to stay at stayapt. The units are spacious and clean at a reasonable price.

My suite was dirty as if the cleaning team stopped cleaning and walked out. Food was left in freezer. Toilet paper roll was nearly empty with no extra rolls provided. Strange noises from pipes or something n walls. Plus noisy neighbor upstairs.

Room had a very bad smell to it. Bed was super comfortable.

The first room had plumbing problem. The second room was so dirty!!! The bed had hair in the sheets, pee on the toilet seat, dish rag was dirty and red stuff on the blinds and walls. So cause my flight was late and they close the office at 7 we had to go buy bedding and cleaning wipes so we could clean the bathroom and I had to make the bed and after flighting was 12 hrs I was so mad having to do all of these. I stayed a week there and the next morning we I told the office they just say sorry no discount on my room. I will never stay there again!!!

Nice experience- super clean and quiet.

Outside looks good and clean. Plenty of parking. Good location. Terrible or zero maintenance: Front window by the door cannot be locked (easy to get in). Carpet is ripped off with nails protruding. Toaster is broken and can expose wiring. Toilet is not filling correctly, and it is very hard to stop noise by playing with its flush handle. Bathroom tub is squeaking when you move during shower. Office desk lite is broken and cannot be adjusted. Back window curtain is broken and after asking office to fix it they never did. Overall room was not clean. Floor was very dirty, couch has stains and it was dirty. When we arrived, we need to ask for towels, dish washer soup, shover shampoo and soup containers were empty, just one spoon in the kitchen, and very few utensils, one knife, very few dishes, stove light is broken. We were lucky to arrive before 7PM. After that time, no one is in the office, and no one is in the office on weekends. We left day earlier - could not stay there last day.

Not the greatest location. Room was smelly. No elevator.

The property was great. Staff were very helpful and accommodating. Room was clean and spacious. (We got a suite) no elevator but there were only 2 floors. Courtyard was really nice. Never found the ice machine but we did not search everywhere downstairs either. We would definitely stay again!

The rates were great. The location and the building felt safe and secure. Check in was easy, the building and the room were clean. The staff was accommodating for our unique check-in and check-out needs. The space worked well for our family. Walmart was very close by for convenient shopping, and we weren't far from additional shopping and restaurants.

Seems like a newly renovated place, however, everything seems slapped together cheaply. Courtyard motel style apartment complex. The app key did not work. The headboard lights were broken. The beds were just okay. The toilet ran 247. We were on ground level and large cockroach just appeared in the middle of our room and smaller bugs somehow got in as well. Will not be staying again.

The unit was spacious, and the property had almost a beach condo fee to it, despite being in a hotel district near the airport.

The property is new, everything is very clean, it is safe, the parking for cars is spacious and safe. But the only thing that we didn't like is that if you stay on the first floor and you have noisy people in the room on above you, you can't sleep all night because you feel everything

When we go to the Raleigh area, we like to stay at stayapt. The units are spacious and clean at a reasonable price.

Property was nice, mostly clean and quiet. We used the laundry facility. The kitchen dishwasher was broken. There were only a couple of plates, glassware and pot, pan and utensils to use and they were dirty with no dish soap to clean. Bed was comfortable.

Room had a very bad smell to it. Bed was super comfortable.

Fantastic accommodations for our family of 6! Suite was very comfortable and spacious, had everything needed for our stay. Great communication from the property, great location and price point. Would definitely stay here again!

The property was great. Staff were very helpful and accommodating. Room was clean and spacious. (We got a suite) no elevator but there were only 2 floors. Courtyard was really nice. Never found the ice machine but we did not search everywhere downstairs either. We would definitely stay again!

Hotel was in great area. The living room furniture is very outdated and uncomfortable. The kitchen light fixture had cob webs on lights. They don’t actually have a digital key system like they advertise so you will need to get a physical card to get in and out of property. Walls are really thin and can hear everything. I have a problem with the pet fee per night when they are better than some unruly kids. All night long above our room kids were jumping and running, with parents yelling if this gives you an idea of how thin walls are. Best features were location and price. But honestly, I will stay some place else next time I’m in the area.

Stayed from 10 - 20 September 2024. Guest on 2nd floor right on my room was noisy till midnight and early morning from 4am. Requested to change the room but no positive response. Every time they were telling the 2nd floor guest to be quiet after 10pm. Lesson learned, don’t stay on first floor

We stayed here while waiting on our home to be finished. The building is still new and that helps with the cosmetic appeal. The courtyard and other community facilities are decent enough. Our room was a decent size and was not clean but we cleaned on arrival and didn’t see a need to notify management as I would have cleaned it irregardless. However, management is poor. They do not like you to pay online so they have disabled most of these options. They had multiple vehicles vandalized during the month and a half of our stay. At least one daily as of late. They had a car stolen. They do not have cameras and have multiple signs posted that they are not responsible for damage or theft of property. They also have windows busted out of the building that have been that way for a couple of weeks. It seems nobody is interested in repairing. The housekeeping staff is very rude and there is rarely anybody in the office if needed. Justin seemed friendly on the surface but did not seem interested in resolving any issues as far as vehicle vandalism or being kind to his guests. Some paid online and he would cancel the reservation and kick them out. I am not sure what the situations were for each guest but I do know it seemed to happen a lot and always was loud and eventful. I never had any of my reservations cancelled but due to the other factors listed above we decided to finish our wait at another extended stay facility until our home is ready for move in.

Our experience with stayAPT was a good one. Ms Serena was nice and communication was great. The property is well maintained. The room, refrigerator, and microwave were clean. The bedroom carpet and couch had just been cleaned as well. Although we were comfortable and really enjoyed the stay and great location, we would suggest a way to increase water pressure, replace all linen, although clean but appearance is key, check toilets because we had to hold the handle down while flushing and it was a little noisy for a moment afterwards. The living room was quite small but we appreciated the large tv there and the bedroom. With a full kitchen there should be dish liquid and paper towels. Shower amenities are provided but there's no hand sanitizer or soap. Although you can make requests, you have to stay at least a week to receive room service. Overall, I enjoyed the stay, would recommend, and would stay again. If you are used to hotel stays and having access to breakfast this is not for you.

The communication was horrible, the front desk staff member quit while I was trying to get information about our room. The other young lady gave us misleading information then back peddled on what she stated. There was a lot of people smoking marijuana in the parking lot and the smell resonated throughout the building. Several vehicles were broken into and items stolen. House keeper flipped out about our Yorkie barking at her while she was cleaning the room, which was in a kennel and couldn’t get out to her. Overall, clean rooms, friendly staff and decently clean property, however if you are told anything about your reservation get it in writing!

Amazing room! Queen at the front desk was amazing. Check in and check out was smooth, will definitely book again!

The manager lives on property and was extremely welcoming. We will for sure use this property again!!! We loved the hospitality we received. We didn't utilize all the services but the court yard was very beautiful and quite.

Justin the General Manager contacted me prior to arrival to check on our arrival time as the front desk closed at 5:00pm. If we were arriving later than that he wanted to ensure we were taken care of. The room was as advertised and any small needs we had as a family were met immediately and with a smile. If you are staying in the RDU area, stay here.

Outside looks good and clean. Plenty of parking. Good location. Terrible or zero maintenance: Front window by the door cannot be locked (easy to get in). Carpet is ripped off with nails protruding. Toaster is broken and can expose wiring. Toilet is not filling correctly, and it is very hard to stop noise by playing with its flush handle. Bathroom tub is squeaking when you move during shower. Office desk lite is broken and cannot be adjusted. Back window curtain is broken and after asking office to fix it they never did. Overall room was not clean. Floor was very dirty, couch has stains and it was dirty. When we arrived, we need to ask for towels, dish washer soup, shover shampoo and soup containers were empty, just one spoon in the kitchen, and very few utensils, one knife, very few dishes, stove light is broken. We were lucky to arrive before 7PM. After that time, no one is in the office, and no one is in the office on weekends. We left day earlier - could not stay there last day.

The property was great. Staff were very helpful and accommodating. Room was clean and spacious. (We got a suite) no elevator but there were only 2 floors. Courtyard was really nice. Never found the ice machine but we did not search everywhere downstairs either. We would definitely stay again!

The rates were great. The location and the building felt safe and secure. Check in was easy, the building and the room were clean. The staff was accommodating for our unique check-in and check-out needs. The space worked well for our family. Walmart was very close by for convenient shopping, and we weren't far from additional shopping and restaurants.

Stayed from 10 - 20 September 2024. Guest on 2nd floor right on my room was noisy till midnight and early morning from 4am. Requested to change the room but no positive response. Every time they were telling the 2nd floor guest to be quiet after 10pm. Lesson learned, don’t stay on first floor

The unit was spacious, and the property had almost a beach condo fee to it, despite being in a hotel district near the airport.

We stayed here while waiting on our home to be finished. The building is still new and that helps with the cosmetic appeal. The courtyard and other community facilities are decent enough. Our room was a decent size and was not clean but we cleaned on arrival and didn’t see a need to notify management as I would have cleaned it irregardless. However, management is poor. They do not like you to pay online so they have disabled most of these options. They had multiple vehicles vandalized during the month and a half of our stay. At least one daily as of late. They had a car stolen. They do not have cameras and have multiple signs posted that they are not responsible for damage or theft of property. They also have windows busted out of the building that have been that way for a couple of weeks. It seems nobody is interested in repairing. The housekeeping staff is very rude and there is rarely anybody in the office if needed. Justin seemed friendly on the surface but did not seem interested in resolving any issues as far as vehicle vandalism or being kind to his guests. Some paid online and he would cancel the reservation and kick them out. I am not sure what the situations were for each guest but I do know it seemed to happen a lot and always was loud and eventful. I never had any of my reservations cancelled but due to the other factors listed above we decided to finish our wait at another extended stay facility until our home is ready for move in.

Quiet, safe, and secluded.

The communication was horrible, the front desk staff member quit while I was trying to get information about our room. The other young lady gave us misleading information then back peddled on what she stated. There was a lot of people smoking marijuana in the parking lot and the smell resonated throughout the building. Several vehicles were broken into and items stolen. House keeper flipped out about our Yorkie barking at her while she was cleaning the room, which was in a kennel and couldn’t get out to her. Overall, clean rooms, friendly staff and decently clean property, however if you are told anything about your reservation get it in writing!

Fantastic accommodations for our family of 6! Suite was very comfortable and spacious, had everything needed for our stay. Great communication from the property, great location and price point. Would definitely stay here again!

Not the greatest location. Room was smelly. No elevator.

The area is great

Hotel was in great area. The living room furniture is very outdated and uncomfortable. The kitchen light fixture had cob webs on lights. They don’t actually have a digital key system like they advertise so you will need to get a physical card to get in and out of property. Walls are really thin and can hear everything. I have a problem with the pet fee per night when they are better than some unruly kids. All night long above our room kids were jumping and running, with parents yelling if this gives you an idea of how thin walls are. Best features were location and price. But honestly, I will stay some place else next time I’m in the area.

The rates were great. The location and the building felt safe and secure. Check in was easy, the building and the room were clean. The staff was accommodating for our unique check-in and check-out needs. The space worked well for our family. Walmart was very close by for convenient shopping, and we weren't far from additional shopping and restaurants.

Conveniently located and quiet. Nice to have a kitchen!

Our experience with stayAPT was a good one. Ms Serena was nice and communication was great. The property is well maintained. The room, refrigerator, and microwave were clean. The bedroom carpet and couch had just been cleaned as well. Although we were comfortable and really enjoyed the stay and great location, we would suggest a way to increase water pressure, replace all linen, although clean but appearance is key, check toilets because we had to hold the handle down while flushing and it was a little noisy for a moment afterwards. The living room was quite small but we appreciated the large tv there and the bedroom. With a full kitchen there should be dish liquid and paper towels. Shower amenities are provided but there's no hand sanitizer or soap. Although you can make requests, you have to stay at least a week to receive room service. Overall, I enjoyed the stay, would recommend, and would stay again. If you are used to hotel stays and having access to breakfast this is not for you.