NaturaLodge Machu Picchu
From
58 USD
a notte
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From
58 USD
a notte
Informazioni su questa struttura
In questo hotel per non fumatori sono disponibili servizio di lavanderia e lavaggio a secco, check-out veloce e supporto per la prenotazione di escursioni e biglietti. Non mancano gli extra a costo zero come la colazione continentale gratui...
Posizione
NaturaLodge Machu Picchu si trova a Machu Picchu e vanta una posizione strategica nel centro della città e in montagna. Sorgenti termali di Aguas Calientes e Sorgenti calde di Cocal Mayo sono due tappe fondamentali per gli amanti delle attività. A livello naturalistico, invece, spiccano Santuario Storico di Machu Picchu e Sentiero Inca.
Navetta da/Per aeroporto
Camere non fumatori
Family room
Banco escursioni
Cambio valuta
Deposito bagagli
Posizione
Pasaje Huascar N°103, Aguas Calientes, Machu Picchu, Perù
Opzioni camera
2
Double Room
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
140 ft²
Bagno privatoTV
4
Twin Room with View
Dettagli della camera
1 Letto Matrimoniale Alla Francese
e 1 Letto Singolo
Posti letto: 3
161 ft²
Vista sulla cittàBagno privatoTV
5
Deluxe King Room
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
161 ft²
Vista sulla cittàBagno privatoTV
1
Double Room with Balcony
Dettagli della camera
1 Letto Matrimoniale Extra Large
Posti letto: 2
161 ft²
Vista sulla cittàBalconeBagno privatoTV
Recensioni degli ospiti su NaturaLodge Machu Picchu
8.3
Molto buono
Sulla base di 62 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
A NaturaLodge Machu Picchu, i viaggiatori apprezzano la posizione centrale, vicino alla piazza principale e con vista sulle colline, ma sottolineano anche le numerose scale ripide necessarie per raggiungere la struttura e il rumore occasionale proveniente dalla città, soprattutto durante eventi e dalle attività dei bar.
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Cosa pensano gli ospiti
A NaturaLodge Machu Picchu, i viaggiatori apprezzano la posizione centrale, vicino alla piazza principale e con vista sulle colline, ma sottolineano anche le numerose scale ripide necessarie per raggiungere la struttura e il rumore occasionale proveniente dalla città, soprattutto durante eventi e dalle attività dei bar.
Il servizio varia da un'assistenza eccezionale per il prelievo dalla stazione, il trasporto dei bagagli e la preparazione di colazioni anticipate, a volte a una certa difficoltà di comunicazione e problemi al check-in. Le camere sono confortevoli, con letti grandi e una connessione Wi-Fi generalmente affidabile, anche se alcuni ospiti hanno segnalato ambienti freddi o umidi e la presenza di insetti dovuti a finestre che non chiudono bene. La pulizia è spesso elogiata, ma il servizio di pulizia potrebbe essere richiesto su richiesta e l'efficienza della manutenzione o della fornitura di acqua calda può variare; le colazioni sulla terrazza e le opzioni da asporto anticipate sono particolarmente apprezzate. Aspettatevi un soggiorno semplice, con un'accoglienza calorosa e molte scale.
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Servizi
L'area della terrazza panoramica e le docce generalmente calde sono apprezzate, sebbene alcuni ospiti abbiano segnalato occasionali interruzioni dell'acqua calda e la mancanza di riscaldamento. L'accesso comporta numerose scale ripide che possono essere impegnative.
Recensioni degli ospiti correlate
2
Yohann Mikiel
17 mag 2025
·
Soggiorno di 1 notte
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
10
David
20 set 2025
·
Soggiorno di 1 notte
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
10
Matthew
22 set 2025
·
Soggiorno di 2 notti
I had an excellent stay at NaturaLodge. The staff were friendly, attentive, and always ready with helpful advice about the area. The showers were reliably hot and the Wi-Fi worked perfectly for getting work done on my laptop. I also loved the tucked away location with stunning rooftop views overlooking the town. I highly recommend this place to anyone visiting. It was a 10/10 experience!!
I had an excellent stay at NaturaLodge. The staff were friendly, attentive, and always ready with helpful advice about the area. The showers were reliably hot and the Wi-Fi worked perfectly for getting work done on my laptop. I also loved the tucked away location with stunning rooftop views overlooking the town. I highly recommend this place to anyone visiting. It was a 10/10 experience!!
4
douglas
14 mag 2025
·
Soggiorno di 3 notti
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
10
Paula
4 set 2025
·
Soggiorno di 1 notte
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
10
Samuel
27 ott 2024
·
Soggiorno di 1 notte
private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
8
Devi
31 ago 2025
·
Soggiorno di 1 notte
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
10
Elisha
16 giu 2024
·
Soggiorno di 1 notte
The atmosphere is reminiscent of a hospedaje, but the room itself was impeccably clean with large, comfortable beds and a fantastic hot water shower. Despite the lack of heaters, which made the room a bit chilly during our June stay, it led to a cozy sleep under the duvet. The owners were friendly and accommodating; we were especially grateful for the box lunch provided for our Machu Picchu trip. Please note: There are 60 steps leading up to the hotel, so it may not be suitable for those with mobility issues.
The atmosphere is reminiscent of a hospedaje, but the room itself was impeccably clean with large, comfortable beds and a fantastic hot water shower. Despite the lack of heaters, which made the room a bit chilly during our June stay, it led to a cozy sleep under the duvet. The owners were friendly and accommodating; we were especially grateful for the box lunch provided for our Machu Picchu trip. Please note: There are 60 steps leading up to the hotel, so it may not be suitable for those with mobility issues.
8
Tammy
15 giu 2024
·
Soggiorno di 2 notti
Pros- very clean, comfy bed, hot water and good water pressure. In the main square. Lots of restaurants close by. Owners are very nice Con- there are a lot of steps up to it
Pros- very clean, comfy bed, hot water and good water pressure. In the main square. Lots of restaurants close by. Owners are very nice Con- there are a lot of steps up to it
4
Manuel
28 set 2025
·
Soggiorno di 2 notti
El acceso es muy complicado, hay que subir cerca de 70 escalas muy empinadas. No hacen aseo a la habitación salvo que se solicite.
El acceso es muy complicado, hay que subir cerca de 70 escalas muy empinadas. No hacen aseo a la habitación salvo que se solicite.
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Pulizia
Molti ospiti hanno trovato le camere molto pulite, ma diversi hanno notato una pulizia irregolare (su richiesta o saltata), bagni che necessitano di maggiore manutenzione e occasionalmente umidità o insetti. Gli standard complessivi sembrano disomogenei da un soggiorno all'altro.
Recensioni degli ospiti correlate
2
Yohann Mikiel
17 mag 2025
·
Soggiorno di 1 notte
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
10
Fernando
22 mag 2024
·
Soggiorno di 2 notti
Muy limpio todo y en función que uno la pase super
Muy limpio todo y en función que uno la pase super
6
Amaryllis
8 giu 2025
·
Soggiorno di 1 notte
Bien que les commentaires étaient positifs sur l'hébergement, je suis assez mitigée quant à mon expérience. Dès que je suis arrivée, il n'y avait personne à l'accueil et j'ai du attendre un 30-45 min avant qu'on me réponde via WhatsApp. J'ai pu déposer mon sac pour la journée, et au retour le soir pour le check-in, ma chambre est finalement dans l'hôtel d'à côté, soit le Gringo Bill's. L'hôtel est en colline donc tout est humide. Aussi, j'ai demandé s'il était possible d'avoir une boîte à lunch le lendemain car je souhaitais quitter vers 5h, et c'était non. On m'a dit qu'il serait possible toutefois de venir déjeuner à 4h45 soit 15 min avant l'heure habituelle - arrivée la le lendemain, on me refuse l'entrée. Déjà que j'ai du attendre pour pouvoir manger, j'ai dû aussi attendre pour que quelqu'un de l'accueil vienne ouvrir le luggage room. Je suis donc partie plus tard que prévue :( Malheureusement pas la plus belle expérience.
Bien que les commentaires étaient positifs sur l'hébergement, je suis assez mitigée quant à mon expérience. Dès que je suis arrivée, il n'y avait personne à l'accueil et j'ai du attendre un 30-45 min avant qu'on me réponde via WhatsApp. J'ai pu déposer mon sac pour la journée, et au retour le soir pour le check-in, ma chambre est finalement dans l'hôtel d'à côté, soit le Gringo Bill's. L'hôtel est en colline donc tout est humide. Aussi, j'ai demandé s'il était possible d'avoir une boîte à lunch le lendemain car je souhaitais quitter vers 5h, et c'était non. On m'a dit qu'il serait possible toutefois de venir déjeuner à 4h45 soit 15 min avant l'heure habituelle - arrivée la le lendemain, on me refuse l'entrée. Déjà que j'ai du attendre pour pouvoir manger, j'ai dû aussi attendre pour que quelqu'un de l'accueil vienne ouvrir le luggage room. Je suis donc partie plus tard que prévue :( Malheureusement pas la plus belle expérience.
4
douglas
14 mag 2025
·
Soggiorno di 3 notti
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
10
Samuel
27 ott 2024
·
Soggiorno di 1 notte
private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
2
Laurencio
17 lug 2025
·
Soggiorno di 3 notti
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
6
Liam Allan
27 set 2024
·
Soggiorno di 1 notte
Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
10
Naylan
19 mag 2025
·
Soggiorno di 1 notte
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
10
Aristides
24 giu 2025
·
Soggiorno di 1 notte
Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
4
Manuel
28 set 2025
·
Soggiorno di 2 notti
El acceso es muy complicado, hay que subir cerca de 70 escalas muy empinadas. No hacen aseo a la habitación salvo que se solicite.
El acceso es muy complicado, hay que subir cerca de 70 escalas muy empinadas. No hacen aseo a la habitación salvo que se solicite.
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Camere
Le camere sono generalmente confortevoli, con letti grandi o comodi e una connessione Wi-Fi solitamente affidabile. Tra gli aspetti negativi segnalati figurano l'umidità o le temperature fredde, occasionali insetti dovuti a finestre che non chiudono bene e rumore per le camere situate vicino alla piazza principale.
Recensioni degli ospiti correlate
10
Claudia
19 apr 2025
·
Soggiorno di 1 notte
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
10
FABIEN
2 feb 2026
·
Soggiorno di 1 notte
Friendly staff, well located, great view overlooking the city if you book one of the room with balcony.
Friendly staff, well located, great view overlooking the city if you book one of the room with balcony.
8
VERONICA
15 apr 2025
·
Soggiorno di 1 notte
O hotel é simples e aconchegante, tem uma cama confortável, um bom café da manhã e uma boa estrutura. A única coisa é que o quarto em que ficamos era frio, esse foi o único ponto negativo para mim. A localização é boa, mas tenha em mente que para chegar é necessário vencer muitos degraus! Rsrs
O hotel é simples e aconchegante, tem uma cama confortável, um bom café da manhã e uma boa estrutura. A única coisa é que o quarto em que ficamos era frio, esse foi o único ponto negativo para mim. A localização é boa, mas tenha em mente que para chegar é necessário vencer muitos degraus! Rsrs
10
Matthew
22 set 2025
·
Soggiorno di 2 notti
I had an excellent stay at NaturaLodge. The staff were friendly, attentive, and always ready with helpful advice about the area. The showers were reliably hot and the Wi-Fi worked perfectly for getting work done on my laptop. I also loved the tucked away location with stunning rooftop views overlooking the town. I highly recommend this place to anyone visiting. It was a 10/10 experience!!
I had an excellent stay at NaturaLodge. The staff were friendly, attentive, and always ready with helpful advice about the area. The showers were reliably hot and the Wi-Fi worked perfectly for getting work done on my laptop. I also loved the tucked away location with stunning rooftop views overlooking the town. I highly recommend this place to anyone visiting. It was a 10/10 experience!!
10
Paula
4 set 2025
·
Soggiorno di 1 notte
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
8
Devi
31 ago 2025
·
Soggiorno di 1 notte
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
6
Liam Allan
27 set 2024
·
Soggiorno di 1 notte
Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
10
Aristides
24 giu 2025
·
Soggiorno di 1 notte
Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
10
Kara
24 set 2025
·
Soggiorno di 1 notte
We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.
We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.
8
Yan
17 mag 2025
·
Soggiorno di 2 notti
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
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Servizio
Il servizio è ampiamente elogiato per la sua cordialità e disponibilità, ad esempio per il prelievo dalla stazione, il trasporto dei bagagli, la preparazione di colazioni anticipate e la fornitura di informazioni locali. Tuttavia, diversi ospiti hanno riscontrato scarsa assistenza, assenza di personale alla reception e problemi al check-in o riassegnazione della camera, con alcuni prelievi non onorati.
Recensioni degli ospiti correlate
10
Silvana
1 gen 2025
·
Soggiorno di 1 notte
Hotel super bem localizado, limpo e com funcionários atenciosos. Como sairíamos muito cedo pro passeio, deixaram os lanches prontos pra comermos durante o passeio. Muito gentil!
Hotel super bem localizado, limpo e com funcionários atenciosos. Como sairíamos muito cedo pro passeio, deixaram os lanches prontos pra comermos durante o passeio. Muito gentil!
2
Yohann Mikiel
17 mag 2025
·
Soggiorno di 1 notte
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
2
Hannah
9 lug 2025
·
Soggiorno di 2 notti
Property is unresponsive
Property is unresponsive
10
Brian
18 ago 2024
·
Soggiorno di 1 notte
The staff was incredibly attentive and helpful, guiding us through the whole Machu Picchu process. Ariana picked us up at the train station, walked us to get bus tickets, waiting in the Machu Picchu bus line with us, and even contracted a great guide for us. Just be aware that the hotel is up a few steep steps, nothing that you wouldn’t have to deal with at the archaeological site anyway though. The rooms were very clean, the beds were big, and the view of the town was nice as well. Finally, vocation was very convenient!
The staff was incredibly attentive and helpful, guiding us through the whole Machu Picchu process. Ariana picked us up at the train station, walked us to get bus tickets, waiting in the Machu Picchu bus line with us, and even contracted a great guide for us. Just be aware that the hotel is up a few steep steps, nothing that you wouldn’t have to deal with at the archaeological site anyway though. The rooms were very clean, the beds were big, and the view of the town was nice as well. Finally, vocation was very convenient!
4
douglas
14 mag 2025
·
Soggiorno di 3 notti
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
10
Ashika
26 dic 2025
·
Soggiorno di 3 notti
Staff was very kind and helpful, especially Arianna who offered to get me a packed breakfast on the day I was supposed to leave early for Machu Picchu! It is up several stairs and a little hard to find but great views.
Staff was very kind and helpful, especially Arianna who offered to get me a packed breakfast on the day I was supposed to leave early for Machu Picchu! It is up several stairs and a little hard to find but great views.
10
Yadira
18 giu 2025
·
Soggiorno di 2 notti
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
4
Madison
19 mag 2025
·
Soggiorno di 1 notte
Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
10
Bettina
12 apr 2024
·
Soggiorno di 1 notte
I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
4
Francisco
27 mag 2025
·
Soggiorno di 1 notte
Tuve una mala experiencia con mi ckeck in, mi habitación la habían asignado a otra persona, pero la manager muy amable súper solucionar el problema reubicándome.
Tuve una mala experiencia con mi ckeck in, mi habitación la habían asignado a otra persona, pero la manager muy amable súper solucionar el problema reubicándome.
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Posizione
Posizione centrale, vicino alla piazza principale, a ristoranti, negozi e alla stazione ferroviaria, con viste panoramiche dai livelli superiori. Preparatevi a dover affrontare numerose scale ripide per raggiungere la struttura e un po' di rumore notturno.
Recensioni degli ospiti correlate
10
Claudia
19 apr 2025
·
Soggiorno di 1 notte
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
8
Eric
1 ago 2025
·
Soggiorno di 1 notte
Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
10
FABIEN
2 feb 2026
·
Soggiorno di 1 notte
Friendly staff, well located, great view overlooking the city if you book one of the room with balcony.
Friendly staff, well located, great view overlooking the city if you book one of the room with balcony.
8
Kory
28 dic 2025
·
Soggiorno di 2 notti
comfortable room, clean, very courteous staff. Tucked away above Aguascalientes, worth the extra steps.
comfortable room, clean, very courteous staff. Tucked away above Aguascalientes, worth the extra steps.
10
David
20 set 2025
·
Soggiorno di 1 notte
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
8
Devi
31 ago 2025
·
Soggiorno di 1 notte
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
6
Mauro
12 mag 2025
·
Soggiorno di 1 notte
Hotel localizado próximo a praça central do Pueblo, porém em um beco com uma escadaria enorme para acesso.
Hotel localizado próximo a praça central do Pueblo, porém em um beco com uma escadaria enorme para acesso.
10
Katherine
23 mar 2024
·
Soggiorno di 1 notte
Excelente ubicación con buena vista! Limpio, cómodo y con agua caliente, lo necesario para estar antes de ir a Machu Picchu. Recomendable ir con mochila (no maleta) pues son muchos escalones hasta la entrada del hotel.
Excelente ubicación con buena vista! Limpio, cómodo y con agua caliente, lo necesario para estar antes de ir a Machu Picchu. Recomendable ir con mochila (no maleta) pues son muchos escalones hasta la entrada del hotel.
8
Tammy
15 giu 2024
·
Soggiorno di 2 notti
Pros- very clean, comfy bed, hot water and good water pressure. In the main square. Lots of restaurants close by. Owners are very nice Con- there are a lot of steps up to it
Pros- very clean, comfy bed, hot water and good water pressure. In the main square. Lots of restaurants close by. Owners are very nice Con- there are a lot of steps up to it
8
Yan
17 mag 2025
·
Soggiorno di 2 notti
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
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Ristorazione
La colazione è spesso descritta come fresca, con opzioni anticipate o da asporto disponibili e servizio in terrazza. Un ospite l'ha trovata insufficiente.
Recensioni degli ospiti correlate
10
Silvana
1 gen 2025
·
Soggiorno di 1 notte
Hotel super bem localizado, limpo e com funcionários atenciosos. Como sairíamos muito cedo pro passeio, deixaram os lanches prontos pra comermos durante o passeio. Muito gentil!
Hotel super bem localizado, limpo e com funcionários atenciosos. Como sairíamos muito cedo pro passeio, deixaram os lanches prontos pra comermos durante o passeio. Muito gentil!
10
Christopher
11 set 2025
·
Soggiorno di 3 notti
The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.
The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.
10
David
20 set 2025
·
Soggiorno di 1 notte
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
10
Carlos
11 ott 2025
·
Soggiorno di 2 notti
Café da manhã muito bom, quarto confortável, chuveiro muito bom, e localização excelente. Fora o atendimento que foi muito bom. Recomendo!
Café da manhã muito bom, quarto confortável, chuveiro muito bom, e localização excelente. Fora o atendimento que foi muito bom. Recomendo!
10
Paula
4 set 2025
·
Soggiorno di 1 notte
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
10
Ashika
26 dic 2025
·
Soggiorno di 3 notti
Staff was very kind and helpful, especially Arianna who offered to get me a packed breakfast on the day I was supposed to leave early for Machu Picchu! It is up several stairs and a little hard to find but great views.
Staff was very kind and helpful, especially Arianna who offered to get me a packed breakfast on the day I was supposed to leave early for Machu Picchu! It is up several stairs and a little hard to find but great views.
8
GILMAR
7 gen 2026
·
Soggiorno di 1 notte
Café da manhã estava bem fresco e foi preparado individualmente
Café da manhã estava bem fresco e foi preparado individualmente
2
Laurencio
17 lug 2025
·
Soggiorno di 3 notti
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
10
Yadira
18 giu 2025
·
Soggiorno di 2 notti
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
10
Bettina
12 apr 2024
·
Soggiorno di 1 notte
I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Mathias Højbjerg
2 settimane fa
·
Soggiorno di 1 notte
Dejligt ophold omme godt personal al
Dejligt ophold omme godt personal al
10
Katherine
2 settimane fa
·
Soggiorno di 2 notti
The staff was most accommodating. Our room had an issue with the toilet and we were moved to an upgraded room with a fantastic balcony. The breakfast was delicious. You do have to brave some step to get to it but it’s well worth it. We were also able to checkout and leave our bags while we hiked Machu Picchu for a second day. Then came back and rested before catching the train back to Cusco. Highly recommend it.
The staff was most accommodating. Our room had an issue with the toilet and we were moved to an upgraded room with a fantastic balcony. The breakfast was delicious. You do have to brave some step to get to it but it’s well worth it. We were also able to checkout and leave our bags while we hiked Machu Picchu for a second day. Then came back and rested before catching the train back to Cusco. Highly recommend it.
8
Jonathan
2 settimane fa
·
Soggiorno di 2 notti
Very good hotel that sits above one of the main squares of Aguas Calientes but still close to everything. The view from breakfast is incredible + made to order eggs. Only main downside is it’s very loud with very little noise insulation.
Very good hotel that sits above one of the main squares of Aguas Calientes but still close to everything. The view from breakfast is incredible + made to order eggs. Only main downside is it’s very loud with very little noise insulation.
8
Danielle
3 settimane fa
·
Soggiorno di 1 notte
Breakfast excellent. La chambre trop petite Est ce les propriétaires auraient trouvé mes verres fumées?
Breakfast excellent. La chambre trop petite Est ce les propriétaires auraient trouvé mes verres fumées?
10
John
9 ott 2026
·
Soggiorno di 2 notti
I absolutely loved everything about this hotel the view from my balcony was utterly amazing staff super friendly and helpful the breakfast Terrace was incredible with an excellent breakfast there are some stairs to get there but for me I like it being off the beaten path rooms were modern and clean I absolutely loved it
I absolutely loved everything about this hotel the view from my balcony was utterly amazing staff super friendly and helpful the breakfast Terrace was incredible with an excellent breakfast there are some stairs to get there but for me I like it being off the beaten path rooms were modern and clean I absolutely loved it
Politiche della struttura
Check-in
Check-out
Dalle 12:00 alle 00:00
Prima delle 10:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
dicembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-11-09: 56.100654057300574USD
- 2026-11-10: 53.68179085163498USD
- 2026-11-11: 54.62257710710907USD
- 2026-11-12: 53.97442649313355USD
- 2026-11-13: 54.975028945735936USD
- 2026-11-14: 56.92522841798401USD
- 2026-11-15: 57.07402439910508USD
- 2026-11-16: 55.02449855741501USD
- 2026-11-17: 56.68846093442917USD
- 2026-11-18: 61.54035433981705USD
- 2026-11-19: 56.00102562882614USD
- 2026-11-20: 57.385779101051334USD
- 2026-11-21: 55.41911528435898USD
- 2026-11-22: 55.27818560113907USD
- 2026-11-23: 57.385779101051334USD
- 2026-11-24: 56.758202536102296USD
- 2026-11-25: 56.529054597999576USD
- 2026-11-26: 57.519710374294284USD
- 2026-11-27: 56.751370045875554USD
- 2026-11-28: 57.79462238298798USD
- 2026-11-29: 56.758202536102296USD
- 2026-11-30: 56.758202536102296USD
- 2026-12-01: 56.758202536102296USD
- 2026-12-02: 55.99007917966461USD
- 2026-12-03: 56.222698669464116USD
- 2026-12-04: 56.525804272636414USD
- 2026-12-05: 56.758202536102296USD
- 2026-12-06: 62.164991147140505USD
- 2026-12-07: 56.088767396221165USD
- 2026-12-08: 56.088767396221165USD
- 2026-12-09: 61.281323829265595USD
- 2026-12-10: 57.346009413230895USD
- 2026-12-11: 56.5492882988205USD
- 2026-12-12: 57.21692810191727USD
- 2026-12-13: 57.03333151677704USD
- 2026-12-14: 58.69098894328308USD
- 2026-12-15: 63.50429962521744USD
- 2026-12-16: 60.69728205416107USD
- 2026-12-17: 60.707203204353334USD
- 2026-12-18: 60.88597109932709USD
- 2026-12-19: 58.483916840663916USD
- 2026-12-20: 60.558143453372956USD
- 2026-12-21: 55.00183987562943USD
- 2026-12-22: 60.62770637223816USD
- 2026-12-23: 63.7950208080597USD
- 2026-12-24: 64.48004815010835USD
- 2026-12-25: 55.46829560006333USD
- 2026-12-26: 58.54948066811371USD
- 2026-12-27: 57.037160434089664USD
- 2026-12-28: 55.49046077695084USD
- 2026-12-29: 61.94400305726624USD
- 2026-12-30: 55.30950189040375USD
- 2026-12-31: 60.558143453372956USD
- 2027-01-01: 55.708721826828004USD
- 2027-01-02: 69.74583475393295USD
- 2027-01-03: 55.708721826828004USD
- 2027-01-04: 57.653752260704046USD
- 2027-01-05: 61.522064878120425USD
- 2027-01-06: 60.15345667389679USD
- 2027-01-07: 56.28994722053147USD
- 2027-01-08: 61.376178874156956USD
- 2027-01-09: NO DATA
Check-in time starts at12:00Check-out time ends at10:00
Il check-in deve essere effettuato da una persona con almeno 18 anni.
CheckIn Restrictions
A late check-out fee will be charged;
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
The front desk is open daily until 11:00 PM. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
A complimentary continental breakfast is served daily from 5:00 AM to 9:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Servizi popolari
Navetta da/Per aeroporto
Camere non fumatori
Family room
Banco escursioni
Cambio valuta
Deposito bagagli
Servizi
Banco escursioni
Cambio valuta
Deposito bagagli
Lavanderia self-service
Attività
Terrazza
Informazioni generali
Camere non fumatori
Family room
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito