Sands Suites Resort & Spa

Clean room, top service

A love

This is a beautiful place to stay, I enjoyed the resort so much, it was magical. In my opinion, the best location in the area. The staff are amazing, kind and attentive. My only reservation is that the bathrooms, particularly the showers and toilets could be a lot cleaner. I had to point out the state of the toilet discolouration and the mould in the shower. The response was amazing and every attempt was made to rectify the situation. I believe an upgrade to the tiling in the showers would be beneficial and a more frequent deep clean of the toilets, is a must. The sauna and steam room facilities were great, however, the jacuzzi was dirty and greasy. This should be cleaned more frequently, i.e. in between each session, as we were unable to use it knowing that we would be sitting in other peoples dead cells and grime! The food was truly amazing and the restaurant staff in the Tamarind restaurant, were particularly outstanding. Wine was very expensive but great quality and the sommelier was a true asset. The boat house facilities were great too, however, the staff should be more attentive and inform/direct people in a more committed way. I felt that we were not informed adequately enough about procedures in respect to when and which boat to board. Overall, this was a great place to stay and I would definitely return, however, I do think some upgrade to the bathrooms is required, plus cleaning procedures should be stepped up in these areas. I would have loved to have give 5 stars

I really liked this adults only hotel. Compared to the hotel we came from in Grand Baie, this was a nice and relaxing change. Without kids running around, it made for a quieter and more relaxing stay. Everything was lovely from our room to the grounds to the available water activities. However, with the lack of children, the food options were limited. Sometimes I just wanted a simple pizza or some ice cream, but that wasn’t available at dinner. Also, the nighttime entertainment was less touristy and family oriented, which isn’t necessarily bad, but it would’ve been cool to see some local, cultural entertainment. The overall atmosphere was very relaxing and serene, which I loved. The vibe in Flic-En-Flac is just very chill, which I also loved, in comparison to the busy, touristy vibe of Grand Baie. Really, there isn’t too much to complain about here. The staff was very friendly, the beach/pool areas were great, the room was nice and big, and it was easy to park the car since the hotel was at the end of the street (I.e. not much traffic). I’d love to go back to this hotel in the future. Highly recommended!

Amazing experience, I recommend for everyone. The food is delicious, the service is 7 stars. Nice people, nice view.