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Fairmont The Norfolk

216 US$

/natt

Snitt för september

Fairmont The Norfolk - Image 1

Fairmont The Norfolk - Rum

Fairmont The Norfolk - Rum

Fairmont The Norfolk - Utsikt från rummet

Fairmont The Norfolk - Reception

Priser för Fairmont The Norfolk

Välj datum för att se priser och tillgänglighet.

216 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Fairmont The Norfolk är priset per natt i genomsnitt 176 US$ under den billigaste månaden (januari) och 217 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Fairmont The Norfolk efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	176 US$
februari	184 US$
mars	195 US$
april	190 US$
maj	191 US$
juni	194 US$
juli	201 US$
augusti	211 US$
september	216 US$
oktober	217 US$
november	200 US$
december	186 US$

Dyrast: oktober (ca 217 US$)

Billigast: januari (ca 176 US$)

Om detta boende

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds gym, utomhuspool och bastu. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgi...

Bekvämligheter

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds gym, utomhuspool och bastu. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.

Företagsfaciliteter

Gäster har tillgång till bland annat gratis internet, business-service och limousine- och taxibokning. Planerar du ett event i Nairobi? På detta hotell finns det event- och konferensutrymmen på upp till 204 kvadratmeter, däribland konferenscenter och mötesrum. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.

Måltider

Njut av internationell gastronomi på Lord Delamere Terrace, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice dygnet runt. Du kan även hitta lättare måltider på deras kafé. Koppla av med din favoritdrink i deras bar eller bar vid poolen. Frukostbuffé serveras dagligen mot en avgift från 06.30 till 10.30. LOCALIZE

Rum

Känn dig som hemma i ett av de 170 individuellt inredda rummen med minibarer och platt-tv. Sängen har bäddmadrass och sängtillbehör av högsta kvalitet. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan satellitkanaler står för underhållningen. Privat badrum med badkar eller dusch, regndusch och lyxtoalettartiklar.

Läge

På Fairmont The Norfolk bor du i hjärtat av Nairobi, en kort promenad från Nairobis universitet och 4 min med bil från Kenyatta International Convention Centre. Detta hotell med familjevänlig profil ligger 3,9 km från Sarit Centre och 5,5 km från Yaya Centre.

Vad finns i närheten

Nairobis universitet(0.1 miles)
Chandaria Centre for Performing Arts(0.1 miles)
Kenya National Theatre(0.1 miles)
Jeevanjee-trädgårdarna(0.3 miles)
Stadsmarknaden(0.5 miles)
Tom Mboya Statue(0.5 miles)
Nairobis nationalmuseum(0.5 miles)
Central Park(0.5 miles)
Nairobi Gallery(0.8 miles)
Uhuru-parken(0.8 miles)
Teleposta Towers(0.8 miles)
City Hall(0.9 miles)
Maasai Market(1 miles)
Kenyatta-mausoleet(1 miles)
City Square(1 miles)
Nairobi (WIL-Wilson)(3.9 miles)
Nairobi (NBO-Jomo Kenyatta Intl.)(11.3 miles)

Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice

Läge

Harry Thuku Road, Nairobi Central, Nairobi, Kenya

Nairobis universitet (0.1 miles)

Chandaria Centre for Performing Arts (0.1 miles)

Kenya National Theatre (0.1 miles)

Jeevanjee-trädgårdarna (0.3 miles)

Stadsmarknaden (0.5 miles)

Tom Mboya Statue (0.5 miles)

Mer platsinformation

Rumsalternativ

6

Svit Deluxe - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

431 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

6

Tvåbäddsrum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

15

Deluxe-rum - 1 kingsize-säng - icke-rökare (Courtyard)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

377 ft²

Balkong eller terrass

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

12

Juniorsvit - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

850 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

6

Familjerum - flera sängar

Information om rummet

1 Dubbelsäng

och

2 Enkelsängar

Sovplats 4

753 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

21

Deluxe-rum - 1 kingsize-säng - icke-rökare (Veranda)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

377 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Svit Superior - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

797 ft²

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

8

Deluxe-rum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

10

Svit Signature - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

850 ft²

Balkong eller uteplats

Separat matplats

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

17

Deluxe-rum - flera sängar

Information om rummet

1 Dubbelsäng

och

2 Enkelsängar

Sovplats 4

753 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Rum - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Deluxe-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

377 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Fairmont The Norfolk

8.5

Fantastiskt

Baserat på 228 verifierade recensioner

Vem bor här?

Företag

37%

Par

29%

Familj

14%

Grupper

12%

Ensamresande

5%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Fairmont The Norfolk lyfter resenärer fram en graciös miljö med anor och lummiga gårdar, ett centralt läge i Nairobi och konsekvent vänlig och välutbildad personal. Detta kompletteras av rena och bekväma rum som känns välkomnande efter tid i staden.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Fairmont The Norfolk lyfter resenärer fram en graciös miljö med anor och lummiga gårdar, ett centralt läge i Nairobi och konsekvent vänlig och välutbildad personal. Detta kompletteras av rena och bekväma rum som känns välkomnande efter tid i staden.

Frukosten och matserveringen på plats får starkt beröm för kvalitet och variation, även om vissa gäster tyckte att spriten i baren hälldes snålt. En minoritet påpekar daterade rumsdetaljer och enstaka underhållsproblem, inklusive varmvatten, luftkonditionering eller ljudisolering. Trots denna generellt positiva bild rapporterade några gäster långsamma eller ointresserade svar från personalen. Sammantaget passar det resenärer som söker historisk charm och fridfulla trädgårdar framför skarp modernitet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna berömmer konsekvent den lummiga gården, trädgårdarna och den historiska inredningen, och flera nämner stark säkerhet på plats. Återkommande kommentarer noterar snåla spritportioner i baren.

Relaterade gästrecensioner

6

Andrew

14 juli 2025

·

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.

10

Phil

28 juli 2025

·

Stannade 2 nätter

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

10

Linda

22 sep. 2025

·

Stannade 1 natt

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

10

jeremy

30 nov. 2025

·

Stannade 4 nätter

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

10

Carl

30 sep. 2023

·

Stannade 2 nätter

Awesome staff great room and pool

Awesome staff great room and pool

10

Lisa

19 juli 2025

·

Stannade 2 nätter

Superb service, lovely grounds, and very spacious and comfortable room!

Superb service, lovely grounds, and very spacious and comfortable room!

10

Aldo

26 sep. 2024

·

Stannade 1 natt

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

10

Mona

7 juli 2025

·

Stannade 2 nätter

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

10

Aldo

22 sep. 2024

·

Stannade 2 nätter

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

10

Linda

16 okt. 2025

·

Stannade 1 natt

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensioner beskriver ofta rummen och allmänna utrymmena som rena och väl underhållna.

Relaterade gästrecensioner

10

jeremy

30 nov. 2025

·

Stannade 4 nätter

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

10

Sverker

23 feb. 2026

·

Stannade 5 nätter

Det mesta var bra, helt, rent och snygg miljö med lite kolonial känsla

Det mesta var bra, helt, rent och snygg miljö med lite kolonial känsla

10

Anita

18 okt. 2025

·

Stannade 8 nätter

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

10

Egon

26 dec. 2025

·

Stannade 3 nätter

Rent værelse. Meget venlig betjening.

Rent værelse. Meget venlig betjening.

10

Aldo

22 sep. 2024

·

Stannade 2 nätter

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

10

Vivek

5 apr. 2023

·

Stannade 5 nätter

Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.

Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen beskrivs som bekväma och ibland rymliga, med vissa välutrustade. Ett antal recensioner rapporterar daterade detaljer och enstaka underhållsproblem som varmvatten, AC eller ljudisolering.

Relaterade gästrecensioner

10

Phil

28 juli 2025

·

Stannade 2 nätter

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

10

Linda

22 sep. 2025

·

Stannade 1 natt

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

10

jeremy

30 nov. 2025

·

Stannade 4 nätter

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

6

Guido

25 feb. 2026

·

Stannade 3 nätter

Staff was excellent. Amenities in the room were not up to standard for a 5 stars hotel and overall, the feeling is that the hotel is living on its glory - but is not any longer that good. Hot/Warm water in the shower was not coming. Heating/AC was not working and the insulation of the rooms is of poor quality as well as the sound proofing. What is the point of having a terrace by the garden if you cannot use it as everything gets wet?

Staff was excellent. Amenities in the room were not up to standard for a 5 stars hotel and overall, the feeling is that the hotel is living on its glory - but is not any longer that good. Hot/Warm water in the shower was not coming. Heating/AC was not working and the insulation of the rooms is of poor quality as well as the sound proofing. What is the point of having a terrace by the garden if you cannot use it as everything gets wet?

10

Carl

30 sep. 2023

·

Stannade 2 nätter

Awesome staff great room and pool

Awesome staff great room and pool

10

Lisa

19 juli 2025

·

Stannade 2 nätter

Superb service, lovely grounds, and very spacious and comfortable room!

Superb service, lovely grounds, and very spacious and comfortable room!

10

Aldo

26 sep. 2024

·

Stannade 1 natt

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

10

Anita

18 okt. 2025

·

Stannade 8 nätter

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

10

Linda

16 okt. 2025

·

Stannade 1 natt

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

6

Stephen

13 okt. 2023

·

Stannade 1 natt

This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.

This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas allmänt som vänlig, uppmärksam och välutbildad, med smidig incheckning. Vissa gäster upplevde långsamma svar, ointresserade interaktioner eller dålig uppföljning av problem.

Relaterade gästrecensioner

6

Andrew

14 juli 2025

·

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.

Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.

2

Paul

16 sep. 2024

·

Stannade 5 nätter

Refused to reimburse for a cancellation one week in advance. Promised to follow-up and never did. Terrible service.

Refused to reimburse for a cancellation one week in advance. Promised to follow-up and never did. Terrible service.

10

jeremy

30 nov. 2025

·

Stannade 4 nätter

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

10

Daniel

7 sep. 2025

·

Stannade 5 nätter

Nice hotel and very good level of service.

Nice hotel and very good level of service.

10

Anita

18 okt. 2025

·

Stannade 8 nätter

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.

10

Mona

7 juli 2025

·

Stannade 2 nätter

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

2

grace

22 sep. 2024

·

Stannade 2 nätter

recently stayed for two nights at the Fairmont in Canyon, and while most of my stay was pleasant, I encountered an issue on the last day. The hotel provided a very small, single-use toothpaste, which wasn’t enough for the duration of my stay. As I was heading to a safari, I requested a few extra small toothpaste tubes to take with me, but the front desk was unhelpful and questioned why I needed more. They even mentioned that since I was checking out soon, they couldn’t provide any more, even though I still had a few hours left before check-out. Their attitude, including the manager’s, felt dismissive and discriminatory. I’m very disappointed to experience such poor service at a hotel of this caliber.

recently stayed for two nights at the Fairmont in Canyon, and while most of my stay was pleasant, I encountered an issue on the last day. The hotel provided a very small, single-use toothpaste, which wasn’t enough for the duration of my stay. As I was heading to a safari, I requested a few extra small toothpaste tubes to take with me, but the front desk was unhelpful and questioned why I needed more. They even mentioned that since I was checking out soon, they couldn’t provide any more, even though I still had a few hours left before check-out. Their attitude, including the manager’s, felt dismissive and discriminatory. I’m very disappointed to experience such poor service at a hotel of this caliber.

10

Cato

18 feb. 2025

·

Stannade 3 nätter

I have stayed at this heritage hotel before, and was in no doubt that this would be the place I would stay this time. A wonderful place with an excellent and well trained staff.

I have stayed at this heritage hotel before, and was in no doubt that this would be the place I would stay this time. A wonderful place with an excellent and well trained staff.

6

Stephen

13 okt. 2023

·

Stannade 1 natt

This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.

This was certainly a grand dame 40 years ago when my wife first stayed at The Norfolk, but we found the place tired and the whole routine a bit sketchy. We were given a room that was not what we booked (booking specifically called for a King bed, but we received a Queen and the hotel staff tried to convince us that indeed the bed was a "King-like" bed). I was given two separate quotes for a car service, one twice the other, and both were a multiple of what Uber quoted for the same ride. I sat outside enjoying a cigar and a waieter asked me if i had an "extra cigar" for him. That's never happened to me anywhere. Also of note, the manager was quite welcoming until he saw we had a problem with the room and he then disappeared faster than you could imagine. Indeed it's a grand dame that has seen better days.

10

Salim

16 juni 2025

·

Stannade 2 nätter

Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in. Everything including staff and service are unparalleled. Plus it's Nairobi's oldest hotel, where US President Roosevelt, British royalty, Ernest Hemingway and a score of other historical figures have stayed - and loved.

Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in. Everything including staff and service are unparalleled. Plus it's Nairobi's oldest hotel, where US President Roosevelt, British royalty, Ernest Hemingway and a score of other historical figures have stayed - and loved.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Hotellet ligger centralt i Nairobi, vilket gör det lätt att nå stadens sevärdheter och ta sig runt.

Relaterade gästrecensioner

10

Lisa

16 juli 2024

·

Stannade 1 natt

Beautiful hotel in downtown Nairobi.

Beautiful hotel in downtown Nairobi.

10

Aldo

26 sep. 2024

·

Stannade 1 natt

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

10

Mona

7 juli 2025

·

Stannade 2 nätter

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

10

Aldo

22 sep. 2024

·

Stannade 2 nätter

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

10

Vivek

5 apr. 2023

·

Stannade 5 nätter

Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.

Fantastic stay - charming, helpful and efficient staff, clean and comfortable resort with all the modern offerings a good hotel should have, set in an old world setting in the heart of town. If I can help it - will always stay here when visiting Nairobi.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten framhävs konsekvent som utmärkt, och restauranger på plats som Tatu får starkt beröm. Vissa gäster noterar att spritportionerna i baren är snåla.

Relaterade gästrecensioner

10

Phil

28 juli 2025

·

Stannade 2 nätter

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options! Only complaint was spotty internet, which was very frustrating!

10

thomas

27 juli 2024

·

Stannade 2 nätter

Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.

Excellent hotel and amazing staff. Kennedy makes the best Espresso martini ever. Gedi, Isaac, Njeri and Sharon are all brilliant too. Joy, Elijah and Veronica Make dining at Tatu and incredible experience and we hope to be back again soon.

10

Linda

22 sep. 2025

·

Stannade 1 natt

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.

10

jeremy

30 nov. 2025

·

Stannade 4 nätter

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind. The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene. Suggestions: The room I was in could use a little updating, older TV with limited channels. The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).

10

Aldo

26 sep. 2024

·

Stannade 1 natt

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

Superb hotel in every respect: courtyard. People, service, rooms, dining, bar ( but skimpy hard liquor drink pours) location and attention to quality details.

10

Justin

4 apr. 2025

·

Stannade 1 natt

Great hotel, very friendly staff, great food

Great hotel, very friendly staff, great food

10

Mona

7 juli 2025

·

Stannade 2 nätter

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.

10

Aldo

22 sep. 2024

·

Stannade 2 nätter

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

Outstanding hotel in the middle of Nairobi. Superb, friendly staff, good food, skimpy drinks, and beautifully maintained British colonial furnishings and layout. A refreshing break from the sterile and cold environment of newer hotels. Just teriffic!

10

Linda

16 okt. 2025

·

Stannade 1 natt

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

Breakfast great, hotel amenities, decor, staff, room, patio excellent.

10

enrique

27 dec. 2024

·

Stannade 1 natt

All the staff are great! Breakfast is great property is beautiful

All the staff are great! Breakfast is great property is beautiful

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

M

10 juni 2026

·

Stannade 2 nätter

Fairmont är ett mycket bra hotell. Säkerheten är hög. Personalen vänlig och hjälpsam.

Fairmont är ett mycket bra hotell. Säkerheten är hög. Personalen vänlig och hjälpsam.

10

Sverker

19 mars 2026

·

Stannade 1 natt

Härligt allt bra 😎😁🌟

Härligt allt bra 😎😁🌟

10

Sverker

23 feb. 2026

·

Stannade 5 nätter

Det mesta var bra, helt, rent och snygg miljö med lite kolonial känsla

Det mesta var bra, helt, rent och snygg miljö med lite kolonial känsla

10

Saran

14 aug. 2026

·

Stannade 6 nätter

Nous avons réservé deux chambres communicantes pour notre séjour en famille avec mes enfants, et nous sommes vraiment ravis de notre expérience. Les chambres sont très propres, confortables et parfaitement équipées. L’hôtel dans son ensemble est extrêmement agréable, et la piscine est un vrai plus : un endroit parfait pour se détendre. Une mention particulière pour le personnel, qui est vraiment aux petits soins. Tout le monde est gentil, souriant, bienveillant et attentif. On s’assure régulièrement que tout se passe bien et que nous ne manquons de rien, ce qui rend le séjour encore plus agréable. Nous nous sentons vraiment bien accueillis ici, aussi bien les enfants que moi. Je recommande chaleureusement cet hôtel, notamment pour un séjour en famille. Une très belle expérience !

Nous avons réservé deux chambres communicantes pour notre séjour en famille avec mes enfants, et nous sommes vraiment ravis de notre expérience. Les chambres sont très propres, confortables et parfaitement équipées. L’hôtel dans son ensemble est extrêmement agréable, et la piscine est un vrai plus : un endroit parfait pour se détendre. Une mention particulière pour le personnel, qui est vraiment aux petits soins. Tout le monde est gentil, souriant, bienveillant et attentif. On s’assure régulièrement que tout se passe bien et que nous ne manquons de rien, ce qui rend le séjour encore plus agréable. Nous nous sentons vraiment bien accueillis ici, aussi bien les enfants que moi. Je recommande chaleureusement cet hôtel, notamment pour un séjour en famille. Une très belle expérience !

10

Rasmus

4 aug. 2026

·

Stannade 7 nätter

Fantastic stay and amazing people

Fantastic stay and amazing people

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 14:00 till 23:30

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $233	22 $203	23 $203	24 $179	25 $179	26 $179
27 $192	28 $196	29 $188	30 $192

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

2026-09-21: 233.10185859375002USD
2026-09-22: 202.90226795159913USD
2026-09-23: 202.72818679504397USD
2026-09-24: 179.29729347106934USD
2026-09-25: 179.29729347106934USD
2026-09-26: 179.29729347106934USD
2026-09-27: 191.52210813983154USD
2026-09-28: 195.59705219403077USD
2026-09-29: 187.6081248656006USD
2026-09-30: 191.68655019305422USD
2026-10-01: 186.58851416027832USD
2026-10-02: 179.45123922302247USD
2026-10-03: 190.66695698156738USD
2026-10-04: 194.745382309021USD
2026-10-05: 195.76499301434328USD
2026-10-06: 181.3014397416382USD
2026-10-07: 169.03292547192385USD
2026-10-08: 208.00030398437502USD
2026-10-09: 192.20679936547853USD
2026-10-10: 192.20679936547853USD
2026-10-11: 199.84343583563233USD
2026-10-12: 208.00030398437502USD
2026-10-13: 208.00030398437502USD
2026-10-14: 208.00030398437502USD
2026-10-15: 208.00030398437502USD
2026-10-16: 192.20679936547853USD
2026-10-17: 192.20679936547853USD
2026-10-18: 199.84343583563233USD
2026-10-19: 208.00030398437502USD
2026-10-20: 208.00030398437502USD
2026-10-21: 201.7489868496094USD
2026-10-22: 207.20165791461181USD
2026-10-23: 192.20679936547853USD
2026-10-24: 192.20679936547853USD
2026-10-25: 199.02264257019044USD
2026-10-26: 207.20165791461181USD
2026-10-27: 207.20165791461181USD
2026-10-28: 201.7489868496094USD
2026-10-29: 214.01750111932375USD
2026-10-30: 192.20679936547853USD
2026-10-31: 192.20679936547853USD
2026-11-01: 211.2911568399048USD
2026-11-02: 207.20165791461181USD
2026-11-03: 264.4547478317261USD
2026-11-04: 207.20165791461181USD
2026-11-05: 207.20165791461181USD
2026-11-06: 192.20679936547853USD
2026-11-07: 192.20679936547853USD
2026-11-08: 199.02264257019044USD
2026-11-09: 207.20165791461181USD
2026-11-10: 207.20165791461181USD
2026-11-11: 207.20165791461181USD
2026-11-12: 207.20165791461181USD
2026-11-13: 192.20679936547853USD
2026-11-14: 203.1121414954834USD
2026-11-15: 199.02264257019044USD
2026-11-16: 205.78689645416262USD
2026-11-17: 207.20165791461181USD
2026-11-18: 201.7489868496094USD
2026-11-19: 204.4753136351929USD
2026-11-20: 192.20679936547853USD
2026-11-21: 188.11728294635012USD

Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 48 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort; ingen kontantbetalning.
Detta boende använder bergvärme till viss del.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Upp till 2 barn, 5 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.

Avgift för frukostbuffé: KES 30 för vuxna och KES 15 för barn
Avgift för flygtransfer: KES 8000 per fordon (enkel resa)
En avgift tas ut för tidig incheckning (endast i mån av tillgång)
En avgift tas ut för sen utcheckning (endast i mån av tillgång)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.