Name: Comfort Suites Gatlinburg Downtown-Convention Center
Address: 321 Reagan Drive, Gatlinburg, Tennessee, US
Price range: 77 $US–357 $US per night
Rating: 9.03

Ce qu'en disent des voyageurs

D'après les avis, le Comfort Suites Gatlinburg Downtown-Convention Center est décrit comme un hôtel récent et très propre, avec des chambres spacieuses et un personnel accueillant. Il bénéficie d'un emplacement pratique et piétonnier, juste à côté de la rue principale, tout en étant plus calme que le centre-ville animé.  

Un reproche récurrent concerne le stationnement sur place, qui est très limité, surtout pour les VUS et les camions. La qualité et la variété du petit-déjeuner suscitent des avis mitigés, plusieurs signalant des articles limités ou froids. Certains clients mentionnent des murs fins ou du bruit provenant des chambres situées au-dessus, et il y a parfois des notes concernant une panne d'ascenseur ou une faible pression de l'eau. Attendez-vous à un séjour propre et moderne près du centre-ville avec quelques compromis, notamment en ce qui concerne le stationnement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont modernes mais présentent des inconvénients : le stationnement est constamment très limité, et un ascenseur était parfois en panne. La piscine intérieure est petite et parfois froide ou fortement chlorée ; une salle de sport est disponible, et il y a un nombre limité de bornes de recharge pour véhicules électriques payantes.

Avis de voyageur à ce sujet

10

Jennifer

26 oct. 2025

·

A séjourné 1 nuit

Everything was great … BUT one thing… the parking is crazy All the spots are too small! So don’t drive a big suv or pickup.

10

Tracy

7 nov. 2025

·

A séjourné 1 nuit

Room was very clean and staff was courteous. The only complaint was the very very tight parking. Parking spaces were very small. But all in all I Would definitely stay here again.

8

Daman

7 juil. 2025

·

A séjourné 4 nuits

Clean. Staff was polite and nice. The breakfast was good. The pool was Ok but really cold for an indoor pool. Only one of the two elevators worked.

10

Mark

20 juin 2025

·

A séjourné 6 nuits

The property was new and clean and our Suite was a good size and accommodated my Family of 5 well. The breakfast was good, with plenty of choices, also. I encourage you, though, if you stay here drive a small SUV or Coupe. Parking is not for trucks or extended SUV’s. They did allow us to park across the street in our truck, tho, so that was cool. Nice stay!

10

Mark

26 août 2025

·

A séjourné 3 nuits

This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .

6

Scott

6 juil. 2025

·

A séjourné 3 nuits

Need to get both elevators working and better breakfast.

8

Gregory

1 avr. 2025

·

A séjourné 1 nuit

I am driving back from Florida heading to Columbus Ohio and I stopped to do some hiking outside of Gatlinburg and I got this hotel because it had electric car charger. Unfortunately one of the two were broken so I couldn’t use it and they didn’t tell me I had to pay for it so I was very disappointed that the only reason I booked here was because of that Lady was very nice and said she would call the guy that used the other one to get to use it, but I ended up charging across the street, but hopefully in the future, they will have these things checked because I drove quite a bit out of my way

10

Larry

22 oct. 2024

·

A séjourné 3 nuits

Was convenient to downtown Gatlinburg. One of elevators was down so that was aggravating.

8

JOHN

28 juil. 2025

·

A séjourné 1 nuit

Breakfast options were pretty limited and of the prepackaged and processed sort. Didn’t partake. Coffee was poor quality-bold coffee tasted like dirty water. You should try brewing your own. The pool had very high chlorine smell which may be due to poor ventilation. Couldn’t partake. Location was great.

8

Randy

9 oct. 2025

·

A séjourné 1 nuit

The hotel was great and clean, desk attendant was very nice. Excellent location, however, parking either under the hotel or the alternative parking outside, can be very challenging if you’re driving a large SUV or truck. If so, definitely don’t park underneath, I couldn’t go any further at one point or I would have hit either vehicle on both sides. It is in a “U” shape and I couldn’t get to the exit and had to back all the way through the tight areas just to get out. It was tricky.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée dans les chambres et les parties communes, beaucoup décrivant la propriété comme neuve et bien entretenue. Quelques signalements isolés mentionnent un manque de service de ménage ou des problèmes de salle de bains/douche.

Avis de voyageur à ce sujet

8

Bianca

24 août 2025

·

A séjourné 3 nuits

The hotel was nice and quiet. The only thing I didn't like was the dirt stain in the shower. The staff were great, the location is amazing, and the breakfast was decent. Will stay again.

10

Teresa

6 juil. 2025

·

A séjourné 1 nuit

Very nice and very clean everywhere we went in the hotel. Far enough from main street noise of traffic but close enough for walking and convenience. Our room was very clean and comfy. Definitely will stay here again.

10

Chris

13 juil. 2025

·

A séjourné 2 nuits

Very clean, safe, and very comfortable. Well managed and taken carw of.

10

Kasi

3 oct. 2025

·

A séjourné 1 nuit

The employees were super friendly. Everything was clean and comfortable.

10

Aerrole

7 août 2025

·

A séjourné 2 nuits

Super clean!

10

stanly

26 nov. 2025

·

A séjourné 1 nuit

Great stay , clean rooms , breakfast was ok

10

Michael

15 juil. 2025

·

A séjourné 1 nuit

The room was perfectly clean. The staff was great. It seems to be newly built, so it is all in great shape.

10

Devon

22 oct. 2025

·

A séjourné 4 nuits

Newer hotel. Was clean, friendly staff, great location.

6

Yessijane

15 juil. 2025

·

A séjourné 1 nuit

Bathroom was dirty, full of hair in the bathtub and floor. They gave me the room right next to the ice machine in the first floor, when the hotel was not full at all, parking lot was empty. So, I woke up like 6am since they were getting ice for like 20 minutes, and after that every 5 min someone was getting ice, terrible room, and when I mentioned this to the front desk lady at check out she laughed at me....really? is that funny? That was all I told her.

10

Crystal

14 juin 2025

·

A séjourné 2 nuits

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, modernes et généralement confortables, beaucoup soulignant la taille importante des suites et le confort des lits. Certains clients signalent des murs fins ou du bruit provenant de l'étage supérieur, des matelas parfois fermes, et une faible pression de l'eau ou une vue sans intérêt.

Avis de voyageur à ce sujet

10

Molly

26 mars 2025

·

A séjourné 2 nuits

Great hotel, easy walk to convention center. The only concern were the pillows and the water pressure. All in all we had a nice stay.

6

Matthew

28 sept. 2025

·

A séjourné 2 nuits

Average hotel but not impressive. Positives: comfortable bed, nice shower with good water pressure and easy check in. Close to Main Street so was able to walk to many destinations. Parking garage was a plus. Negatives: Breakfast was subpar. Ice machine was not on every floor. Large gap at bottom of the room door letting in light and noise all night. Room was crowded with furniture and dimly lit. Window view was of trash and c-cans. For the price paid, it met our needs but wasn’t overall impressed.

10

debra

29 juil. 2025

·

A séjourné 3 nuits

Everything

8

Jeniffer

27 août 2025

·

A séjourné 4 nuits

The rooms were really nice and clean. The only problem was the water press is very poor. It was like trying to take a shower with a water sprinkler.

10

Dr. James

15 mai 2025

·

A séjourné 3 nuits

The room was one of the best I have stayed in. Room was cleaned each day while we were out. Shower needs a seat in it for old people. Staff was courteous and friendly. Bed needs to be lowered about 5 inches, but it was very comfortable. Plenty of pillows of various densities. TV picture was bright and colorful. Spanish friendly. Multicultural venu was a plus. We enjoyed our stay. Nuff said.

8

Wanda

24 oct. 2025

·

A séjourné 4 nuits

Clean rooms & public areas. Very friendly and helpful staff. The bed in the king room was too firm, but we switched to a queen room and were more comfortable. The hotel's location is convenient. My husband worked out at the gym every day. The indoor pool is small, but it's heated, so that’s a big plus!

8

Luis

5 janv. 2025

·

A séjourné 3 nuits

The hotel offered a great price, and the rooms were spacious and appeared new, which was a plus. However, we did notice that the walls were thin, making it challenging to get a good night's sleep due to the sounds of water running through the pipes. Additionally, some noise from guests above us was a bit disruptive, even after we raised the issue with the front desk. On a positive note, the complimentary breakfast was a nice value, although the lobby area could benefit from more regular upkeep throughout the day to create a more inviting atmosphere. Overall, our stay could have been even better with a few improvements.

10

Jennifer

15 oct. 2025

·

A séjourné 1 nuit

Service and location were great. Short walk to the main drag. Only issue was noisy room. Walls are thin, we kept hearing noise all night, so little sleep. Other than noise issue it was good.

10

Estephany

27 août 2025

·

A séjourné 3 nuits

Super clean hotel, room was very spacious. Definitely would come and stay here again.

8

Robin

15 oct. 2025

·

A séjourné 2 nuits

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical et serviable, avec un enregistrement rapide et une assistance réactive. Quelques avis font état d'un service à la réception ou d'une communication incohérente, ainsi que de quelques oublis de ménage.

Avis de voyageur à ce sujet

10

Ibrahim

29 nov. 2025

·

A séjourné 2 nuits

Excellent service

2

Katherine

30 oct. 2024

·

A séjourné 3 nuits

Terrible customer service at this property before we even checked in! We booked this hotel because they advertise cribs, which we need for our daughter. I had her included with her age on the reservation and even contacted the hotel two days before arrival confirming our reservation would include a crib/pack n play. I received a response via the Expedia app “confirming” my request. I called the hotel shortly before our arrival to verify they had the pack n play in our room. The receptionist at the desk told us they are “first come, first serve” and there were none available. I was told my reservation was through Expedia and that it was their problem and mine, not the hotel’s. When I explained I had a confirmation from the hotel a few days prior confirming my request and maybe it was already in the room, not storage she again said not her problem and refused to check. I asked what her suggestion was for where my baby was supposed to sleep, she hung up the phone on me. When I tried to call back to speak to a manager, my phone call was ignored repeatedly. After reaching out to choice hotels and Expedia- they too told me they could not reach the hotel and then finally that a manager could not be reached either. I was promised by choice hotels that the owner and/or manager would reach out to me within hours- which never happened. We chose not to stay at this hotel due to poor service and zero communication. This is how they treat guests before they even walk through the door.

4

Terry

12 juin 2025

·

A séjourné 1 nuit

No one was at the front desk for 20 minutes, every one was just standing around waiting for someone to show up, after the came back every thing went fine

10

Wendy

1 juin 2025

·

A séjourné 5 nuits

Hospitality of the staff was excellent! Clean room. Enjoyed my stay and extended my time. Pillows were super comfy and great for my bad neck and back. Thanks everyone! Great team!

8

Naga Kotesh

2 sept. 2025

·

A séjourné 2 nuits

Quick Check-in. Friendly front desk staff

10

Joyce

28 août 2025

·

A séjourné 5 nuits

Friendly and professional staff. They went out of their way to assist us!

10

James

30 mai 2025

·

A séjourné 7 nuits

We had a wonderful time.The location was great.A easy walk to the downtown and convention center.Rooms was clean and updated.The house keeping did and excellent job!!The front desk staff was friendly and helpful.We will definitely be staying here again.Good job guys!

4

Jawad

20 juil. 2024

·

A séjourné 5 nuits

Housekeeper threw our dirty clothes away, thinking it was trash. When I asked for an explanation, manager got argumentative with me. Luckily, they found our clothes in the garbage. Terrible!!

10

michael

29 août 2025

·

A séjourné 1 nuit

Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.

10

George

28 mars 2025

·

A séjourné 1 nuit

Staff was helpful and friendly. Good work!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique et permet de se rendre facilement à pied au centre-ville et au centre de congrès, tout en étant situé juste à côté de la rue principale, dans un quartier plus calme. Certains mentionnent la marche en montée et la distance de quelques pâtés de maisons du centre.

Avis de voyageur à ce sujet

10

Choong-Hwan

27 août 2025

·

A séjourné 1 nuit

Clean Safe Walkable to Main Street Close to free shuttle service

10

Lauren

18 août 2025

·

A séjourné 2 nuits

We love this location! Very close to downtown and quiet!

10

Rhonda

31 oct. 2025

·

A séjourné 2 nuits

Clean, quiet and upgrades. Found to be convenient to the Main Street.

8

Patricia

28 juil. 2025

·

A séjourné 1 nuit

Nice hotel but off the main strip.

10

Melissa

1 oct. 2025

·

A séjourné 1 nuit

Walkable to downtown area

10

Devon

22 oct. 2025

·

A séjourné 4 nuits

Newer hotel. Was clean, friendly staff, great location.

10

Timothy

21 juin 2025

·

A séjourné 2 nuits

The hotel was an excellent place to stay in Gatlinburg! We could walk to the parkway and we’re far enough

10

Erin

19 juin 2025

·

A séjourné 1 nuit

They let us check in early. The location was very convenient within walking distance of downtown Gatlinburg. Very clean, modern and quiet. Good breakfast options.

10

Crystal

14 juin 2025

·

A séjourné 2 nuits

The hotel was clean, well maintained and location was great. We were able to walk to everything we wanted to do. Free parking was great.

8

Robin

15 oct. 2025

·

A séjourné 2 nuits

The room was very spacious and clean. breakfast was good. The walk to the main parkway was a little longer than I had hoped for but doable.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : beaucoup le trouvent bon ou acceptable avec des articles chauds habituels, tandis que d'autres signalent un choix limité ou des aliments froids et un buffet bondé et désorganisé.

Avis de voyageur à ce sujet

10

lonnie

25 mai 2025

·

A séjourné 4 nuits

The property was clean, the building was relatively new. The location was great right in the center of downtown Gatlinburg within walking distance of everything. The hotel is also close to the Biltmore site in Asheville North Carolina, we took the one and a half hour drive over to the estate. Easy trip with scenic mountain views the whole way. The staff was courteous and professional. The breakfast was marginal but it was free and plentiful. The clientele were well behaved, no hassles or concerns. The facility was peaceful and quiet, parking was tight but plentiful. We definitely enjoyed our stay.

4

Ricky

5 nov. 2025

·

A séjourné 2 nuits

The breakfast was cold food. The room was noisy above us sounded like kids running back and forth. Didnt like the stay at all.

10

Christine C

11 oct. 2025

·

A séjourné 4 nuits

Hotel was very nice, new and clean and could walk to town. Breakfast was good and service was great. A/c nice and cool, comfortable bed. Free parking was great, but the spaces were tight. Only complaint was the people above me were noisy, but that’s not the hotel‘s fault. They did say they would handle it and it got a little better. Recommend the top floor.

4

MAHER

6 juil. 2025

·

A séjourné 3 nuits

Poor breakfast choices / 0% quality

8

jessica

21 juil. 2025

·

A séjourné 4 nuits

This hotel was pretty great! The room was very clean and comfortable for my family of 5. The location was good, within walking distance of downtown though a bit of a huff back up the hill in the heat. I only have 2 complaints. One) Parking. It was a disaster. The spaces were too small and the driving area was tiny. I could barely maneuver my minivan around the lot and at times was completely blocked from pulling around the lot due to others not being able to fit in their spots. There should be rules for parking in the lot vs the garage depending on the size of vehicle. Two) Breakfast was incredibly disorganized. Plates were not set up before where the food was, the drink machine wasn't labeled, and it was SUPER crowded (way to small of an area for this size hotel). Overall our stay was great, the breakfast offered was sufficient with plenty of options (waffles, biscuits w gravy, eggs, bacon/sausage, muffins, fruit, cereal, yogurt), the rooms were clean and bug-free, staff was friendly and the pool area was clean (though very strong smelling). We will likely stay here again when we return to the area with our kids assuming the hotel can accommodate us with all of our children (we only had 3 of them with us this time).

8

Taylor

29 juil. 2025

·

A séjourné 2 nuits

Breakfast was not it!

8

Ankur

29 avr. 2025

·

A séjourné 4 nuits

Decent place. Newer construction, so everything is well done and clean. Rooms are spacious, quite, and beds are comfy, parking is free. One can walk to the restaurants and all the touristy stuff on Main Street. Only thing that needs significant improvement is the breakfast. Compared to other places with similar “complimentary” breakfast spread-this was very basic, limited, and sub par. Coffee was barely drinkable. Other than the breakfast, the hotel is a great getaway for Smoky mountain.

10

Stephanie

27 juil. 2025

·

A séjourné 1 nuit

Clean and comfortable. Not the best breakfast but did the trick and didn’t have to spend money.

6

Scott

6 juil. 2025

·

A séjourné 3 nuits

Need to get both elevators working and better breakfast.

10

Brandon

18 juil. 2025

·

A séjourné 3 nuits

Great property good breakfasts

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	74 $US
février	82 $US
mars	120 $US
avril	128 $US
mai	134 $US
juin	135 $US
juillet	149 $US
août	123 $US
septembre	128 $US
octobre	161 $US
novembre	134 $US
décembre	151 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $357
18 $170	19 $176	20 $176	21 $176	22 $181	23 $302	24 $258
25 $137	26 $127	27 $127	28 $127	29 $132	30 $207	31 $173

di	lu	ma	me	je	ve	sa
1 $114	2 $119	3 $158	4 $162	5 $205	6 $250	7 $200
8 $83	9 $89	10 $88	11 $92	12 $103	13 $180	14 $184
15 $92	16 $88	17 $88	18 $88	19 $90	20 $211	21 $227
22 $111	23 $115	24 $127	25 $142	26 $211	27 $242	28 $204
29 $77	30 $90

Comfort Suites Gatlinburg Downtown-Convention Center

Prix pour Comfort Suites Gatlinburg Downtown-Convention Center

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite (Wide King, Hearing)

Suite (One Bed King)

Suite (One Bed King, Handicapped, Hearing)

Suite (Wide King, Handicapped, Hearing)

Suite, 1 très grand lit (Handicapped Impaired)

Suite (Double Queen)

Suite (Double Queen, Handicapped)

Suite, 1 très grand lit (Handicapped)

Suite, 1 très grand lit

Suite (Double Queen, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired)

Avis des voyageurs sur Comfort Suites Gatlinburg Downtown-Convention Center

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir