Haven Hotel
122 US$
/ noche
Promedio para octubre
Precios para Haven Hotel
Selecciona fechas para ver precios y disponibilidad
122 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Haven Hotel, los precios por noche son de 108 US$ de media en el mes más barato (abril) y de 253 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| abril | 108 US$ |
| mayo | 184 US$ |
| junio | 196 US$ |
| julio | 253 US$ |
| agosto | 244 US$ |
| septiembre | 183 US$ |
| octubre | 122 US$ |
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oct · 122 US$
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Más caro: julio (aprox. 253 US$)
Más barato: abril (aprox. 108 US$)
Acerca de esta propiedad
Para tus ratos libres, tienes instalaciones recreativas como una piscina cubierta, sauna y piscina al aire libre de temporada a tu disposición.
Servicios
Para tus ratos libres, tienes instalaciones recreativas como una piscina cubierta, sauna y piscina al aire libre de temporada a tu disposición.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas y un ascensor a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Puedes ir a comer a The Point Restaurant, restaurante gourmet con un bar o lounge y mesas al aire libre con vistas al océano. Se ofrece un desayuno completo gratuito todos los días de 07:00 a 10:00.
Habitaciones
Disfruta de una agradable estancia en una de las 84 habitaciones con televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Haven Hotel, te encontrarás en una fantástica zona de Poole (Sandbanks) y estarás a menos de 15 minutos en coche de Poole Harbour y Centro Internacional de Bournemouth. Además, este hotel de playa se encuentra a 8,3 km de Playa de Bournemouth y a 22,3 km de Parque nacional de New Forest.
Qué hay cerca
Terminal de ferry de Sandbanks(0.1 millas)
Playa de Sandbanks(0.3 millas)
Reserva natural y playa de Studland(0.3 millas)
Dorset National Landscape(0.3 millas)
Playa de Bahía de Shell(0.5 millas)
Playa de Canford Cliffs(1.3 millas)
Knoll Beach(1.9 millas)
Compton Acres(2.2 millas)
Playa de Branksome Chine(2.4 millas)
Playa de Branksome Dene(2.6 millas)
Playa de Alum Chine(2.9 millas)
Playa sur de Studland(3.7 millas)
Parque de Poole(3.7 millas)
Dorset and East Devon Coast(4.2 millas)
Formaciones rocosas Old Harry Rocks(4.7 millas)
El aeropuerto más práctico para llegar a Haven Hotel se encuentra en Bournemouth (BOH-A. Internacional de Bournemouth)(11.6 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
Ubicación
161 Banks Road, Sandbanks, Poole, Inglaterra, Reino Unido
Terminal de ferry de Sandbanks (0.1 millas)
Playa de Sandbanks (0.3 millas)
Reserva natural y playa de Studland (0.3 millas)
Dorset National Landscape (0.3 millas)
Playa de Bahía de Shell (0.5 millas)
Playa de Canford Cliffs (1.3 millas)
Opciones de habitación
4
Habitación individual
1 Cama Individual
201 ft²
Conexión Wi-Fi (gratuita)Baño privadoTelevisión
4
Habitación Deluxe doble
1 Cama Doble Extragrande
Capacidad: 2
293 ft²
Conexión Wi-Fi (gratuita)Baño privadoTelevisión
5
Habitación doble, vistas al mar
1 Cama Doble
Capacidad: 2
230 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
4
Habitación doble
1 Cama Doble
Capacidad: 2
303 ft²
Conexión Wi-Fi (gratuita)Baño privadoTelevisión
4
Habitación doble, balcón, vistas al puerto
1 Cama Doble
1 Cama Individual
Capacidad: 2
251 ft²
BalcónBalcón o terrazaConexión Wi-Fi (gratuita)NeveraBaño privado
5
Habitación doble, balcón, vistas al mar
1 Cama Doble
Capacidad: 2
314 ft²
BalcónBalcón o terrazaConexión Wi-Fi (gratuita)Baño privadoTelevisión
4
Habitación económica doble, vistas al patio
1 Cama Doble
Capacidad: 2
161 ft²
Conexión Wi-Fi (gratuita)Baño privadoTelevisión
Reseñas de los huéspedes sobre Haven Hotel
8.1
Muy bueno
Basado en 1746 comentarios verificados
¿Quién se queda aquí?
Trabajo
9%
Pareja
55%
Familia
20%
Grupo
11%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las últimas opiniones, el Haven Hotel destaca por su inigualable ubicación frente a la playa, con amplias vistas al puerto y fácil acceso al ferry de cadena, aunque las opiniones divergen sobre las habitaciones anticuadas, el servicio variable y la consistencia de la restauración y las instalaciones.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Según las últimas opiniones, el Haven Hotel destaca por su inigualable ubicación frente a la playa, con amplias vistas al puerto y fácil acceso al ferry de cadena, aunque las opiniones divergen sobre las habitaciones anticuadas, el servicio variable y la consistencia de la restauración y las instalaciones.
Los huéspedes destacan el spa y las piscinas, y disfrutan de las terrazas, aunque se informan cierres ocasionales, agua fría, limitaciones en los ascensores y un zumbido mecánico. Las habitaciones varían desde espacios confortables con balcón hasta otras desgastadas o muy calurosas que carecen de aire acondicionado, con algo de ruido, decepciones en las vistas o problemas de mantenimiento como duchas débiles e inodoros con problemas. Una estancia aquí se centra, ante todo, en el entorno.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El spa, las piscinas cubiertas y al aire libre y las terrazas son populares, además del acceso directo a la playa. Algunas reseñas informan de cierres ocasionales de la piscina o del spa, agua fría o duchas deficientes en el spa, problemas de acceso o cortes de energía en los ascensores, zumbidos mecánicos y aparcamiento limitado en ocasiones.
Reseñas de huéspedes relacionadas
8
Nathan
29 ago 2025
·
Se alojó 3 noches
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
10
Paul
23 sept 2025
·
Se alojó 1 noche
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
Fantastic hotel, close to the chain ferry and bus services, beauitful sea veiws, on the beach amazing spa and out door heated pool, fantastic service, cant fault it, what a gem, also dog friendly
2
Julie
16 jul 2024
·
Se alojó 3 noches
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
6
Paul
14 may 2024
·
Se alojó 1 noche
The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate
The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate
8
S
12 sept 2024
·
Se alojó 4 noches
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
8
Tracey
2 ago 2023
·
Se alojó 2 noches
Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.
Good value for money. Amazing location. The only downside during our stay was the fact that the indoor pool was out of action. I would stay there again.
8
William
11 sept 2025
·
Se alojó 3 noches
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
8
Tina
12 sept 2024
·
Se alojó 2 noches
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
10
Nigel
12 jun 2024
·
Se alojó 5 noches
This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.
This is an iconic hotel and should be visited. Staff were helpful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.
10
Diane
11 ago 2025
·
Se alojó 1 noche
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones limpias o impecables, pero sí que surgen problemas de mantenimiento y limpieza, como duchas débiles, inodoros obstruidos o sucios, accesorios agrietados y, en ocasiones, ropa de cama o cristalería sucia.
Reseñas de huéspedes relacionadas
10
P A
3 nov 2024
·
Se alojó 1 noche
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
10
William
25 jun 2025
·
Se alojó 1 noche
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
6
William
12 ago 2024
·
Se alojó 1 noche
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
8
Ian
15 ago 2025
·
Se alojó 5 noches
The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
The toilet kept blocking up even when not being used.The maintenance guy came twice but as soon as he left it was blocked again.We had to use the ones downstsirs by the lift. The shower had no power at all absolutely useless. The bed had a spring sticking out on the left hand side. Had to ask for the coffee cups to be washed every breakfast. Hotel just neads a bit of T L C Hotel very nice pool etc perfect.
6
Peter
20 abr 2025
·
Se alojó 3 noches
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
Property had excellent sea views. Our room a deluxe double with sea views was only adequate. The toilet had not been cleaned properly and the flush was weak which meant we had to unplug it each time with a plunger. The room and entire hotel was tired and the bathroom in our room defintely requires a refit. The dining room in the evening lacked atmosphere and was cold. No heating was on in the communal areas. The restaurant at the sister Harbour Heights hotel was far superior and had more menu choices.
8
Jan
13 jun 2025
·
Se alojó 4 noches
Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.
Like the veiw from our balcony. When we arrived we found that we had a cracked basin in the bathroom.
10
Alison
4 ago 2024
·
Se alojó 3 noches
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
4
Michelle
7 may 2024
·
Se alojó 1 noche
Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass
Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass
10
Caroline
20 may 2023
·
Se alojó 1 noche
Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.
Beautifully located hotel with great terrace overlooking the sea. Room was spotless and well maintained with quality furniture.
10
Jenny
24 ago 2024
·
Se alojó 1 noche
We stayed just one night but staff were very helpful and was lovely and clean
We stayed just one night but staff were very helpful and was lovely and clean
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones con vistas al mar y balcón reciben muchos elogios y a algunos huéspedes les resulta cómoda la cama. Sin embargo, la decoración a menudo se califica de anticuada, algunas habitaciones son pequeñas o muy calurosas sin aire acondicionado, y algunas tienen ruido o no ofrecen las vistas esperadas.
Reseñas de huéspedes relacionadas
8
Avril
13 jun 2025
·
Se alojó 2 noches
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
6
C
5 ago 2025
·
Se alojó 2 noches
We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did
We booked a room that was discribed as a Economy Double Room, Courtyard View on your website, When we arrived the room had a view that was a waal a couple of feet away, see photo's. When I politely asked the reception if there was a room that had a courtyard view I was hold I had booked a budget room with no view, after showing them my booking discribing the room I was told this is what I booked. Rather than let it spoil my holiday I said "OK fine" and walked away, only to hear the receptonist who thought I couldn't hear say to her colleague 'What does he expect when he books a budget room'. This I found extremely disrespectful and returned to the reception to say I had heard what she said, the receptionist then got quite aggressive and said 'You have a room that you booked and we're not doing anything to get you another room' I tried not to let this spoil my stay at the Haven Hotel but unfortunately it did
10
Julie
18 jun 2025
·
Se alojó 1 noche
Lovely hotel, lovely room and balcony.
Lovely hotel, lovely room and balcony.
8
James
24 jun 2024
·
Se alojó 1 noche
Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !
Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !
10
Derek
23 ene 2023
·
Se alojó 1 noche
A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.
A great place to stay, room with sea view was wonderful. Staff friendly, courteous, and competent. Great location too.
6
Mark
23 jun 2025
·
Se alojó 1 noche
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.
Value for money isn’t great. The rooms were tired and outdated. No view from our room window and no air conditioning so the room becomes an expensive sweat box. They could well do with putting some money back into this hotel as overall it looks tired. The breakfast was okish. Nothing special that you wouldn’t get from a Premier Inn. The views once in the lounge are lovely so I guess this is what you’re paying for. Overall I give it an average score because there was nothing special which for the price was disappointing. Spend some of the profits on the building and it may improve the score.
10
Kate
8 jun 2025
·
Se alojó 2 noches
3rd floor room had a stunning view !
3rd floor room had a stunning view !
4
Sue
3 jul 2023
·
Se alojó 1 noche
The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!
The hotel is actually quite nice, the restaurant, food and drinks are good and the view is amazing. Just DO NOT stay in the 'dungeon room' as we nicked named it. For those booking with a 3rd party organisation, they automatically put you in the worst room, no natural light except windows that open onto the hotel air conditioning plant which roars all night. They know this is a bad 'dungeon room' and if you book direct with them they automatically offer you a free upgraded room. Very disappointing - this room should be used as a store room NOT A GUEST BEDROOM. Although the room was clean and bed comfortable - think about it - people need to have fresh air and even if it is a view of the carpark it has to be better than a brick wall and air con plant roaring all night long!!!!
10
Charlie
26 jun 2023
·
Se alojó 2 noches
Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled
Rooms were lovely and tidy and comfortable very clean. Seaview room was amazing tea coffee facilities were good in the room and the reception was good when we asked for more milk. We ate at the restaurant. The food was really lovely and the bar was great atmosphere lovely and chilled
6
Yngve
10 ago 2025
·
Se alojó 1 noche
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos comentaristas encuentran al personal amable y servicial, con un servicio excepcional y un registro de entrada rápido. Sin embargo, el ritmo y el profesionalismo del servicio varían, con informes de un servicio lento o poco atento en el restaurante/bar e interacciones cortas o poco serviciales en la recepción.
Reseñas de huéspedes relacionadas
8
Tracey
19 ago 2025
·
Se alojó 3 noches
We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
We had a balcony room, overlooking the sea and harbour , view and location was excellent, hotel very tired , could be magnificent, and obviously as been in the past , staff very hit and miss, reception staff was lovely, restaurant staff was lacking , was going to have dinner one night in the hotel , so stood waiting to be seated , staff did acknowledge we was there , but kept us waiting that long we ended up eating out , I would understand, if they had been very busy ,but they really wasn’t.i also don’t understand there dress code , very shabby, faded jeans , track suit bottoms t shirts not a very professional look for staff , and that carried through with there lack of service, menu could have been a lot better, Pool and spa staff was lovely , outside drinks bar was added bonus
10
P A
3 nov 2024
·
Se alojó 1 noche
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
2
Arunee
12 jul 2025
·
Se alojó 1 noche
We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper
We booked room a year in advance for Sandpolo. We get there hour early(about 2 pm ish), so get told room not ready yet, said to us have to wait for room to be ready at 3 pm. (My mum and my sister already got their room and they get there about 1 pm!) So it’s fine, we went to bar to have drink waiting for room at 3 pm. Went to check at 3 pm and get told room still not ready! Will be another half hour! And we not happy about it as already told them we need to go to Sandpolo by 4 pm! We need to shower and get change etc. reception told us that we can go to get ready at Spa changing room and nothing she can do about it!!! Seriously we paid nearly £300 per room and she want y us to go shower and get ready for Sandpolo in changing room!! We are really disappointed so much. As hotel us not cheap hotel, but service is very low level! By 3.15 pm, reception still said nothing else she can do! She will asked if cleaner can get room done in 5 min!! ( which is should be like that before 3 pm check in!) So we get room about 3.20 pm! Oh she did offer refund 20% to us but we not ok with that. We need our room to be ready by time!Walked in to room 113, all we smell is worse cleaner armpits!! I know they rushing to clean room but those smell should never let customers experience when stay!! It was really bad and both feel sick in toilet !! Our room had only 2 small top window that can open! So have to hurry get change and leave room! End up with we got no time to shower and get ready proper
10
Robert
30 may 2024
·
Se alojó 4 noches
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
8
John
13 oct 2024
·
Se alojó 1 noche
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
4
Anna
26 jun 2024
·
Se alojó 1 noche
Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.
Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.
8
Sarah
25 jun 2024
·
Se alojó 1 noche
I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.
I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.
10
T
2 jul 2024
·
Se alojó 2 noches
There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.
There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.
8
Judith
30 sept 2025
·
Se alojó 3 noches
Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
10
Jayne
12 sept 2025
·
Se alojó 1 noche
Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
Absolutely beautiful area. Good place to stay to explore the area. Restaurant excellent, all staff friendly. Would stay again. Really comfy bed.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa, en la desembocadura del puerto de Poole, junto al ferry de cadena, con amplias vistas al mar y fácil acceso a Sandbanks; cómodo para excursiones a Studland, Swanage, Poole y Bournemouth.
Reseñas de huéspedes relacionadas
8
Avril
13 jun 2025
·
Se alojó 2 noches
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
It’s a lovely art deco style hotel in a great location. Lovely and light and airy with high ceilings and wide stairways and corridors. Access to a sandy beach and views to Knoll beach and Shell Bay on Purbeck. Right next to the chain ferry which is brilliant and gives you quick easy access to the above and Studland. We had a lovely room but it was on the third floor with no lift access to the third floor and a really long walk to get to it. It was also very hot with no air con. I had to ask for a fan and lighter bedding, which was delivered to the room. The staff were lovely and really helpful. Would recommend a stay here.
10
Barry
11 oct 2025
·
Se alojó 1 noche
Great location, great breakfast, comfortable bed
Great location, great breakfast, comfortable bed
10
Daniel
22 jun 2025
·
Se alojó 1 noche
Lovely hotel right next to the chain ferry Will definatly stay again
Lovely hotel right next to the chain ferry Will definatly stay again
8
Rebecca
27 jun 2025
·
Se alojó 5 noches
We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
10
Geoffrey James
12 oct 2025
·
Se alojó 5 noches
Excellent Location, Scenery.
Excellent Location, Scenery.
8
Darren
3 sept 2025
·
Se alojó 1 noche
The location is stunning, watching the chain link ferry going backwards and forwards
The location is stunning, watching the chain link ferry going backwards and forwards
8
David
24 jun 2023
·
Se alojó 3 noches
Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather
Had three nights B&B Location is amazing with boats ships going past all day right by the beach and Ferry. The hotel looks a bit tired in places. The front would look a lot nicer with a few flowers in the pots. Breakfast was fine normal hotel fare. Dinner was fine although a bit pricey .Went to sister hotels for Italian and Chinese Better value. Would return to hotel due to location but would like a balcony in what was superb weather
10
Diane
11 ago 2025
·
Se alojó 1 noche
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
8
Chris
8 sept 2025
·
Se alojó 3 noches
We liked where the hotel was situated on the beach at sandbanks
We liked where the hotel was situated on the beach at sandbanks
8
Nick
24 sept 2025
·
Se alojó 4 noches
Superb location
Superb location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es elogiado con frecuencia por su variedad y sus vistas, aunque a algunos les parecieron los alimentos templados o mediocres. Las experiencias en la cena y el bar son variadas, con menús limitados, servicio lento y comida o cócteles inconsistentes.
Reseñas de huéspedes relacionadas
10
Peter
22 jun 2024
·
Se alojó 2 noches
Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!
Location location lication. This is a lovely hotel with helpful staff and great food. The beakfast buffet is amazing. Everything is good quality. What sets it aside from other high quality hotels is the location. It's like being on a ship. The sea views are fantastic. This is the best hotel I've stayed in and I've stayed in a few!
10
Robert
30 may 2024
·
Se alojó 4 noches
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.
8
John
13 oct 2024
·
Se alojó 1 noche
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
8
Trevor
10 sept 2024
·
Se alojó 4 noches
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
6
Maiken
7 jul 2024
·
Se alojó 2 noches
The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.
The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.
10
sue
20 ago 2025
·
Se alojó 2 noches
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
8
June
7 oct 2023
·
Se alojó 4 noches
We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor
We booked a deluxe room and expected a full sea view and balcony but we’re put in a side room. Breakfast was fine but choice at dinner was quite poor
6
Yngve
10 ago 2025
·
Se alojó 1 noche
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
10
Claire
22 jul 2024
·
Se alojó 3 noches
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)
10
Pam
27 jun 2025
·
Se alojó 2 noches
It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
It was 5 star apart from the breakfast hot food bar does not keep food hot enough. Cold eggs are not nice , apart from the temperature of hot food I cannot fault the breakfast. Fabulous array of hot (tepid) and cold food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Cathryn
hace 2 semanas
·
Se alojó 1 noche
Great location on the beach
Great location on the beach
8
Jackie
hace 2 semanas
·
Se alojó 2 noches
very clean but needs new bath staff very good breakfast good balcony lovley
very clean but needs new bath staff very good breakfast good balcony lovley
10
Barb
hace 3 semanas
·
Se alojó 2 noches
It's end of season so the hotel needs a bit of minor refurbishment but apart from that, it was clean. A huge choice of breakfast items. The hotel is open to the public for coffee and evening meals which were absolutely delicious. The views are amazing and it's a wonderful place to chill out. We didn't even open our books we brought! Watching the sea and the boats were really interesting. Staff were friendly and some of the guests were really nice and friendly. We definitely want to visit again for longer next time as it's easy access to so many places.
It's end of season so the hotel needs a bit of minor refurbishment but apart from that, it was clean. A huge choice of breakfast items. The hotel is open to the public for coffee and evening meals which were absolutely delicious. The views are amazing and it's a wonderful place to chill out. We didn't even open our books we brought! Watching the sea and the boats were really interesting. Staff were friendly and some of the guests were really nice and friendly. We definitely want to visit again for longer next time as it's easy access to so many places.
6
Frank
hace 3 semanas
·
Se alojó 3 noches
Great location. Breakfast was awful.
Great location. Breakfast was awful.
10
Graham
hace 3 semanas
·
Se alojó 2 noches
The Hotel has an absolutely unrivalled location.Views are incredible. I was saddened to hear of the uncertainty of its permanence but the building does require some refurbishment. Staff were excellent and room comfortable with stunning sea view. A suggestion.... it's not a Commercial Hotel so why start your breakfast service at 7am.a far better time for guest..and hotel would be 8am till 10:30.
The Hotel has an absolutely unrivalled location.Views are incredible. I was saddened to hear of the uncertainty of its permanence but the building does require some refurbishment. Staff were excellent and room comfortable with stunning sea view. A suggestion.... it's not a Commercial Hotel so why start your breakfast service at 7am.a far better time for guest..and hotel would be 8am till 10:30.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 15:00 a 23:59
Antes de la(s) 11:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-20: 144.53096425982665USD
- 2026-10-21: 140.966042159317USD
- 2026-10-22: 141.19279013397215USD
- 2026-10-23: 193.50516983972167USD
- 2026-10-24: 239.4952734200592USD
- 2026-10-25: 139.9983426395645USD
- 2026-10-26: 141.97236368094633USD
- 2026-10-27: 139.12751497906493USD
- 2026-10-28: 140.12338030018614USD
- 2026-10-29: 141.02288758026123USD
- 2026-10-30: 157.55384085630797USD
- 2026-10-31: 157.55384085630797USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
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El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La piscina de temporada abre de junio a septiembre.
- Piscina disponible de 08:00 a 17:30.
- Este alojamiento permite mascotas solo en determinadas habitaciones (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
Datos del negocio
Número de registro de la propiedad 619707911
- Aparcamiento: 10.00 GBP por noche
- Mascotas: 30 GBP por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de limpieza
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Habitaciones antialérgicas disponibles
Habitación familiar
Wheelchair Accessible (Limited)
Servicios
Centro de negocios
Servicio de limpieza
Salones para banquetes
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Actividades
Piscina
Campo de golf (cercano)
Playa (cercana)
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Estación de carga para coches eléctricos
Parking Onsite
Internet
WiFi gratuito