Sleep Inn & Suites Newport News City Center Area

I explained to the manager that in the bathroom for handicap there needs to have handicap bar by the toilet and a higher toilet for safety. Everything else was good.

Horrible breakfast,horrible shower

This hotel was Filthy!!! Blankets had yellow stains everywhere on them floor still had trash on it front desk did NOTHING!!!!! No apologies, didn’t want to give me new bed sets!!!

I tried three different rooms and the beds were dirty and the last room that they showed me had a dead roach and roach eggs in it

The front desk staff was very kind and helpful. The lobby and pool looked clean and nice, but unfortunately our room was pretty dirty. My shoes stuck to the floor when I walked, hairs in the shower and floors, no soap in the bathroom, shampoo was completely out, and when I undid the fold out couch there was a line of dirt and hair in the creases. We folded it back up and just all shared one bed. It also smelled like smoke, even the bed, although the room was nonsmoking. It appeared the room wasn’t cleaned at all.