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Essential by Dorint Interlaken

From

251 $US

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Essential by Dorint Interlaken - Image 1

Essential by Dorint Interlaken - Chambre

Essential by Dorint Interlaken - Chambre

Essential by Dorint Interlaken - Vue de la chambre

Essential by Dorint Interlaken - Réception

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From

251 $US

/nuit

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.

Équipements

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un service de conciergerie.

Services de l'établissement

Les équipements et services proposés incluent une réception ouverte 24 h/24, un personnel polyglotte et une consigne à bagages. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 06 h 30 à 11 h 00 (en supplément).

Chambres

Avec une décoration personnalisée, les 115 chambres de l'hébergement vous invitent à la détente et comprennent une machine à espresso et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant Essential by Dorint Interlaken, vous profiterez d'un séjour en plein centre de Interlaken, (Centre d’Interlaken), à moins de 10 minutes en voiture de Lac de Brienz et Activité ludique Mystery Rooms. Cet hôtel se trouve à 12,8 km de Chutes du Staubbach et à 0,5 km de Höheweg.

À proximité

Activité ludique Mystery Rooms(0.2 miles)
Höheweg(0.3 miles)
Centre cultuel Kunsthaus d'Interlaken(0.4 miles)
Parc de la Höhematte(0.4 miles)
Parc aventure Seilpark Interlaken(0.6 miles)
Casino d'Interlaken(0.7 miles)
Activité ludique Heimwehfluh(0.8 miles)
Théâtre en plein air Tellspiele(0.9 miles)
Terminal de ferry Interlaken Ost(1.2 miles)
Gasthof Bären(1.5 miles)
Parc de loisirs JungfrauPark Interlaken(1.6 miles)
Lac de Thoune(1.7 miles)
Golfclub Interlaken-Unterseen(2 miles)
Activité ludique Skydive Interlaken(2 miles)
Lac de Brienz(2.1 miles)
L'aéroport principal le plus proche est : Aéroport de Berne Belp (BRN)(31.3 miles)

Parking
Chambres non-fumeurs
Nettoyage à sec
Ménage
Salle de banquet
Consigne à bagage

Emplacement

Rugenparkstrasse 8 - 10, Centre d’Interlaken, Interlaken, Suisse

Activité ludique Mystery Rooms (0.2 miles)

Höheweg (0.3 miles)

Centre cultuel Kunsthaus d'Interlaken (0.4 miles)

Parc de la Höhematte (0.4 miles)

Parc aventure Seilpark Interlaken (0.6 miles)

Casino d'Interlaken (0.7 miles)

Plus d'informations sur l'emplacement

Options de chambre

6

Essential Apartment (No a C) Annex Building

Détails de la chambre

1 Lit Double

et

2 Lits Simples

Couchages 4

581 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

7

Suite Junior, patio

Détails de la chambre

2 Lits Simples

et

1 Lit Superposé

Couchages 2

237 ft²

Terrasse ou patio

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

10

Superior Apartment (No a C) Annex Building

Détails de la chambre

2 Lits Simples

Couchages 2

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

5

Essential Zimmer 14 M

Détails de la chambre

2 Lits Simples

Couchages 2

151 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

5

Superior Zimmer 14 M

Détails de la chambre

2 Lits Simples

Couchages 2

151 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

6

Comfort Apartment (No a C) Annex Building

Détails de la chambre

4× Lits Simples

Couchages 4

Chauffage

Wi-Fi (gratuit)

Salon séparé

7

Chambre Junior, patio (2 terraces)

Détails de la chambre

2 Lits Simples

et

1 Canapé-Lit

Couchages 4

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

Patio

5

Chambre Familiale

Détails de la chambre

2 Lits Simples

et

1 Canapé-Lit

Couchages 4

237 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Essential by Dorint Interlaken

8.8

Fabuleux

Basé sur 699 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Essential by Dorint Interlaken - Nouvelle ouverture offre un hébergement moderne dans un emplacement exceptionnellement pratique, juste à la gare de l'Ouest d'Interlaken, avec un petit-déjeuner abondant et largement salué, et un personnel généralement aimable qui en fait une base idéale pour des excursions dans la région.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Essential by Dorint Interlaken - Nouvelle ouverture offre un hébergement moderne dans un emplacement exceptionnellement pratique, juste à la gare de l'Ouest d'Interlaken, avec un petit-déjeuner abondant et largement salué, et un personnel généralement aimable qui en fait une base idéale pour des excursions dans la région.

Certains clients ont eu du mal avec des chambres chaudes ou une climatisation faible, et certains ont remarqué du bruit de train ou des vues sur des murs. Les chambres peuvent être petites et plusieurs personnes signalent l'absence d'équipements dans la chambre comme un réfrigérateur, une bouilloire ou un fer à repasser. La propreté est généralement bonne, mais parfois incohérente, et le service de réception ainsi que les politiques de dépôt ou de facturation ont suscité des commentaires mitigés. Un choix pratique pour explorer la région.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar sur place reçoit des mentions positives et un parking souterrain est disponible (payant). Peu d'autres équipements sont mis en évidence dans les commentaires.

Avis de voyageur à ce sujet

10

Mohammed Jad

5 oct. 2025

·

A séjourné 2 nuits

Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food

Only concern was the amenities in the room was missing , to be honest also the charge of the parking. Beside this everything was food

8

Derek

27 nov. 2024

·

A séjourné 4 nuits

Modern facility in excellent location.

Modern facility in excellent location.

8

Marcin

14 juin 2025

·

A séjourné 2 nuits

Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.

Nice and clean. Underground parking. Right by the train station but still quiet. Good breakfast and bar.

6

julie

16 sept. 2024

·

A séjourné 1 nuit

The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation

The parking is not obvious and you can end up searching for a parking space to check in and then get access to the car park. Very central to Interlaken though as the hotel backs onto the railway station which you cannot hear - good insulation

10

Susan

3 sept. 2025

·

A séjourné 3 nuits

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.

10

Rei

7 déc. 2024

·

A séjourné 2 nuits

Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.

Doorstep to Interlaken West train station. Migros and a shopping mall are just opposite. High speed wifi. Breakfast is good. Junior suite comes with a bunk bed for my kids and an open patio facing the lake. Beautiful view. Luggage storage available. Cons: Toilet door no lock. Room size is good for stay. Just no much space in room to open our 4 luggages.

10

Ray

19 mai 2025

·

A séjourné 3 nuits

New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.

New and modern rooms are very nice. No need to use EU plug adapter to recharge phones as the charging cords plug directly into wall terminals. Great location just behind the train and boat cruise station. Very affordable 24 hour parking across the street below the Migros shopping mall. Staff is very knowledgeable and always ready to help. Highly recommend.

10

Barbara

15 juin 2025

·

A séjourné 2 nuits

The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .

The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker .

10

David

10 sept. 2025

·

A séjourné 3 nuits

Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop

Great hotel based at the end of the platform at Interlaken west station, great base to hop on a train to Interlaken ost for connections to lauterbrunnen and Grindelwald , great hotel bar. Staff were excellent, definitely one for a future stop

8

Anupama

17 sept. 2025

·

A séjourné 1 nuit

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent la propriété comme très propre et bien entretenue, mais plusieurs signalent de la poussière, des odeurs ou un nettoyage superficiel, avec quelques cas de chambres qui ne sont pas correctement nettoyées à l'arrivée.

Avis de voyageur à ce sujet

6

Tsz Hei

3 sept. 2025

·

A séjourné 1 nuit

工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味房間清潔，但不知為何有時會有臭渠味。

工作人員服務很好，我對於火車票有少許問題，酒店職員幫忙打給SBB. 免費早餐有很多選擇，也很美味房間清潔，但不知為何有時會有臭渠味。

2

Victoria

5 oct. 2025

·

A séjourné 2 nuits

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

6

Addakin

7 sept. 2024

·

A séjourné 3 nuits

The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.

The location and property were great! Loved the free breakfast and it was very close to all. The cleaning service was poor, we were forgotten one day despite putting the sign out, and only half the room was cleaned the second day.

8

Renata

12 oct. 2025

·

A séjourné 3 nuits

Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.

Hotel excelente, muito bem localizado. O unico ponto negativo foi a limpeza, muito superficial. Marcas de copos no banheiro e na mesa.

10

Murray James

28 nov. 2025

·

A séjourné 2 nuits

Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.

Great apartment in the annex - spacious, clean, modern and with all required amenities. Staff were super friendly and helpful and excellent hot/cold buffet breakfast.

10

Zia H

5 sept. 2024

·

A séjourné 2 nuits

Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken

Very clean. Very convenient. Interlaken west station is attached to backside of hotel which is so convenient. No noise. Very quiet. Excellent warm breakfast. I will definitely stay again whenever I come to Interlaken

6

Fasel

12 juil. 2025

·

A séjourné 2 nuits

Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given

Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned. No water given

10

LEE JI

3 nov. 2025

·

A séjourné 3 nuits

호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!

호텔 로비부터 객실까지 어느곳하나 청결하지 않은 공간이 없었습니다. 침대는 아주 푹신하지도 딱딱하지도 않아 편하게 쉬기 좋았고 제가 디스크 환자인데 불편함 없었습니다. 조식은 유럽식 아침식사 잘 못하시는 어머니께서 너무 맛있다고 2접시씩 드실정도로 훌륭했고 인포메이션부터 레스토랑까지 모든 직원분들의 친절함은 감사할정도였습니다. 제가 융프라우 철도 할인권을 1장만 프린트 해갔는데 융프라우 가는날 인당 1장씩인걸 뒤늦게 발견하고 인포메이션에 복사 요청드렸는데 아주 흔쾌히 친절하게 도와주셔서 너무 감사했습니다. 그리고 가장 좋았던점은 뒷문으로 나가면 기차 플랫폼입니다^^기차역 입구가 아닌 플랫폼이요^^ 동역이든 루체른이든 체르마트든 어딜 가던지 뒷문으로 나가면 됩니다. 그럼에도 불구하고 객실에서는 기차와 관련된 소음은 전혀 듣지 못했습니다.호텔예약할때 동역으로 착각하고 잘못예약해서 나중에 서역인걸 알고 많이 당황했는데 오히려 너무 행운이었습니다. 다음에 다시 인터라켄을 간다면 꼭 다시 숙박할거예요!!!

6

Rans

3 oct. 2025

·

A séjourné 3 nuits

Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.

Wish you could control the air conditioner in the room. Had to sleep with windows open and so did others with very loud kids. Our view out the windows was a closed in box of the building walls. Walls had visible dust on them. Will go to another hotel next time.

10

Karine

27 août 2025

·

A séjourné 4 nuits

Very clean hotel and excellent service

Very clean hotel and excellent service

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes et généralement confortables, avec une bonne insonorisation contre le bruit des trains et, dans certains cas, une vue pittoresque sur les montagnes ou la rivière. Les inconvénients courants incluent une climatisation faible ou inefficace, des agencements plus petits et des équipements limités dans la chambre tels qu'un réfrigérateur, une bouilloire ou un fer à repasser.

Avis de voyageur à ce sujet

6

Sophie

26 mai 2025

·

A séjourné 3 nuits

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

6

Jon

20 sept. 2025

·

A séjourné 2 nuits

Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.

Closest hotel to the Interlaken West station. Newly renovated. Gets hot and rooms are a bit small.

10

Jongzhi

16 nov. 2025

·

A séjourné 5 nuits

Room was great. Staff was friendly. But no fridge or water boiler in the room.

Room was great. Staff was friendly. But no fridge or water boiler in the room.

10

Galen

13 oct. 2025

·

A séjourné 6 nuits

Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.

Great room with a view of the water and mountains. Breakfast buffett is amazing and has everything. Hotel is at Interlaken West train station and comes with free train/bus pass for use within town. TV was modern enough I could stream from my phone. Hotel workers were friendly and informative. I got hot water for my noodles. No cooking items or fridge are in rooms. Just coffee machine.

10

Mike

10 nov. 2025

·

A séjourné 3 nuits

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Murilo

21 nov. 2025

·

A séjourné 2 nuits

Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.

Bom hotel, equipe atenciosa. Para quem vai de trem é perfeita! A estação fica “dentro” do hotel, e é extremamente silencioso.

10

Pedro

9 déc. 2025

·

A séjourné 3 nuits

Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.

Excelente hotel, dentro da estação de trem de Interlaken, dois passos pra fora, você já está dentro do trem para destinos incríveis. Quartos limpos, espaços, com uma vista surreal para os Alpes e o lago. Café da manhã impecável.

8

Pritpal

9 nov. 2024

·

A séjourné 2 nuits

The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.

The rooms categories isn't not listed when booked. I spent more then US$ 230.00 for a cave type room which has no view at all. Paid $50.00/ night extra for a room with outside view. Rooms have no microwave, waterb oiling cattle & refrigerator. Also no iron inside the room. They provides upon request. Bathroos are so small and ignored by house keepers for shampoo, conditioner, body lotion etc. No space for clothes to hang. Basically very small rooms that you can hardly move around.

6

nina

22 mars 2025

·

A séjourné 2 nuits

The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.

The room was a Mountain View except you can see a parking lot and the train station was right next to our room so it stayed loud. The room was too hot and we had a very hard time sleeping. You can open the window but it’s almost all covered with a metal decoration so no air flow really gets in. Would not stay again. It is a nice hotel with great breakfast.

8

Waqas

17 août 2025

·

A séjourné 3 nuits

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable. Cependant, de nombreux commentaires font état d'une réception impersonnelle ou peu serviable, de confusions concernant les dépôts/facturations et de réponses incohérentes aux problèmes de bruit, de propreté ou de chambre.

Avis de voyageur à ce sujet

6

Sophie

26 mai 2025

·

A séjourné 3 nuits

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

Really great location and friendly staff. We chose to pay at the property but the hotel charged us before arrival instead of the normal process of paying at check-in or check-out with no real explanation as to why. The second big problem is that the rooms are so hot. You can’t get a good sleep even with the window open (outside air temperature was below 10 degrees C) and with the fan (which they gave us to fix the problem) on full blast all night, the temperature in the room was 24 degrees C. Given that we stayed in springtime and the daytime is warm there was no need to heat the rooms. The AC in the rooms didn’t work and although it was meant to bring the temperature down to 18 (that was the minimum possible) it didn’t bring it below 26 degrees at night without the window open. The location and comfort of the beds were great. The staff were as helpful as possible but could not fix the problem. This will be a bigger problem in summer. The problem was in many rooms as we heard several guests ask about the same issue.

2

Victoria

5 oct. 2025

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A séjourné 2 nuits

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

This hotel was the worst part of our trip. Our room wasn’t clean upon arrival. The front desk staff then got us another room and asked him to inspect the room with me. We both then noticed that room wasn’t clean either. Finally our third room they have chosen ONCE AGAIN not cleaned. I was so uncomfortable at this point I didn’t know what else wasn’t clean in this hotel. The employee himself was so embarrassed and wouldn’t stop apologizing. The hotel manager was absolutely awful!! He didn’t even care to acknowledge my husband and I and just stood there standing. The two front desk employees were the only ones who seemed to try. Nothing was done and they just said “do you want to try another room or we can send someone up to clean one of the rooms you’ve seen”. Please don’t stay here. Interlaken offers so many beautiful and CLEAN hotels. This was an absolute nightmare and set back our vacation.

6

SALIM

4 août 2024

·

A séjourné 2 nuits

Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.

Location: Excellent, easy access to tourist attractions and essential facilities. Services:Below average, in need of improvement. Staff: Generally below average, except for Mr. Hussein and Ms. Chiara, who provided great assistance and resolved some issues.

6

Ka Wah

28 mai 2024

·

A séjourné 1 nuit

Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️

Location is great. However hotel charge out the deposit from my account which is very confused, it will take another 6-7 days refund after checkout. This will involve extra bank charge. Suggest hotel only need to hold credit for the deposit. ☹️

10

Susan

19 oct. 2025

·

A séjourné 2 nuits

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

6

taminder

10 mai 2025

·

A séjourné 1 nuit

The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.

The location is great and the breakfast was decent. Bar tender was great, really attentive. Downside for me was the reception staff, very rude, impersonal and unhelpful, totally the opposite for people working in hospitality. Room has good facilities, a little small and dusty but overall good quality. Not sure I would recommend the hotel just because of how poor the reception staff were.

10

Benjamin

2 sept. 2024

·

A séjourné 3 nuits

The staff was very helpful and friendly.

The staff was very helpful and friendly.

10

Jeff

11 juin 2025

·

A séjourné 3 nuits

Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around

Eduardo at the front desk was really friendly and helpful. Very cool lady working at the bar too. Friendly all around

4

Tina

2 sept. 2025

·

A séjourné 1 nuit

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.

10

JOHN

13 mai 2025

·

A séjourné 4 nuits

An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit

An amazing hotel in Interlaken. Probably the best location in Interlaken with a door right on the train platform. Staff is excellent, very knowledgeable and friendly. I would specifically mention Julie at the reception. Breakfast was delicious with many varieties. The room was about the right size with a very comfortable bed. I highly recommend this hotel and would definitely stay there again in our next visit

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement exceptionnel directement à la gare de l'Ouest d'Interlaken, avec un accès facile aux trains, aux bus, aux bateaux, aux magasins et aux supermarchés, et il est possible de se rendre à pied en ville. Certains notent que les chambres donnent sur le quai et que les correspondances à Interlaken Ost nécessitent une courte promenade en train ou en bus.

Avis de voyageur à ce sujet

8

Melissa

20 août 2025

·

A séjourné 2 nuits

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.

10

Hina

16 août 2025

·

A séjourné 3 nuits

Great location for the train station

Great location for the train station

10

Mike

10 nov. 2025

·

A séjourné 3 nuits

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Henry

9 avr. 2025

·

A séjourné 3 nuits

Hotel was centrally located. Walkable from the train station.

Hotel was centrally located. Walkable from the train station.

10

Danielli

14 nov. 2025

·

A séjourné 6 nuits

Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!

Very convenient location right on the train station! Our room was clean. The breakfast buffet was amazing! Lots of selection! Highly recommend this hotel!

8

Hoi Ying

7 oct. 2024

·

A séjourné 2 nuits

Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average

Location - It is just right next to Interlaken West Station, but it is still quite with good river view. Although it is 30 mins walking to Interlaken Ost Station, there is bus stop around the hotel and visitor card will be provided by hotel to take the public transport Migros is opposite to the hotel which is convenient for shopping Breakfast starts from 0630 with good range of choices though the taste is on average

10

Maria Criselda DeLeon

29 avr. 2025

·

A séjourné 3 nuits

Very accessible to/from attractions in the surrounding areas.

Very accessible to/from attractions in the surrounding areas.

10

alejandro

27 mai 2025

·

A séjourné 1 nuit

Excelent location, right there train station

Excelent location, right there train station

10

Lee Tiang

27 déc. 2024

·

A séjourné 3 nuits

Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.

Hotel was just next to Interlaken West station and it was so convenient for us to get around! There’s a shopping mall and supermarket across the road as well. Beautiful hotel and gorgeous rooms.

10

Sally

19 oct. 2025

·

A séjourné 1 nuit

Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.

Convenient a few steps from train station (Interlaken west), friendly staff, clean, quiet, beautiful view.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est un point fort dans tous les commentaires : abondant, frais et varié, avec un bon café. Les remarques mineures incluent une foule occasionnelle ou des articles spécifiques qui ne plaisent pas, et seulement des mentions limitées du bar ou des autres options de restauration.

Avis de voyageur à ce sujet

10

David

4 avr. 2025

·

A séjourné 1 nuit

Next to platform of train station but quiet. Good breakfast.

Next to platform of train station but quiet. Good breakfast.

10

Christina

18 juin 2025

·

A séjourné 2 nuits

Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!

Lovely hotel, everything we needed for our 2 night stay. Staff very friendly and helpful. ** This hotel has so much selection for breakfast, I was very impressed! All food was fresh and plentiful, very good start to the day!

10

Mike

10 nov. 2025

·

A séjourné 3 nuits

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

Fantastic location to explore the Jungfraujoch region. Wonderful room spacious and well appointed. Breakfast was consistently good and staff were amenable and friendly. Highly recommend staying here if you are visiting the Jungfraujoch region. Train station directly outside the hotel was fantastic and made it easy to get around on day trips. Rooms are well insulated and didn’t hear any train noise throughout our entire stay, 3 nights.

10

Camilla Joy

6 oct. 2025

·

A séjourné 1 nuit

Great breakfast

Great breakfast

10

Jessenia

4 nov. 2025

·

A séjourné 2 nuits

Clean and comfortable. Great breakfast.

Clean and comfortable. Great breakfast.

10

Susan

19 oct. 2025

·

A séjourné 2 nuits

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

We were able to check in a bit early which was great after traveling. Breakfast buffet was amazing and the staff were all helpful and friendly.

10

Douglas

28 avr. 2024

·

A séjourné 1 nuit

It’s a very clean and nice hotel. Great breakfast.

It’s a very clean and nice hotel. Great breakfast.

10

Samara

13 déc. 2025

·

A séjourné 3 nuits

There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!

There was a lot of variety for breakfast, including a coffee machine that made many different espresso based drinks!

10

Raul

6 nov. 2025

·

A séjourné 2 nuits

Everything was excelent. Delicious breakfast

Everything was excelent. Delicious breakfast

8

Anupama

17 sept. 2025

·

A séjourné 1 nuit

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

We had a pleasant stay at this hotel. The rooms were clean, and the breakfast selection was very good. The bar options are a bit limited, and there are no other dining options within the hotel itself, though there is an Indian restaurant nearby that was just okay. The location is convenient—close to shopping and the bus terminal. One thing to note is that one side of the hotel faces the train platform. If you’re a light sleeper, the train noise can be noticeable, so it’s worth requesting a room on the quieter side. Overall, a comfortable stay with a few minor drawbacks.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Sadry

19 mars 2026

·

A séjourné 1 nuit

Hotel sur le quai de gare, moderne et récent. La chambre avec le balcon est superbe et la vue sur lac et montagne

Hotel sur le quai de gare, moderne et récent. La chambre avec le balcon est superbe et la vue sur lac et montagne

10

Sabrina

24 févr. 2026

·

A séjourné 2 nuits

Personnel, propreté, localisation, déjeuner buffet.

Personnel, propreté, localisation, déjeuner buffet.

10

Jennifer

la semaine dernière

·

A séjourné 2 nuits

Good location. Room was ready ahead of time and they gave us transport passes for the Interlaken area. Also got hot breakfast.

Good location. Room was ready ahead of time and they gave us transport passes for the Interlaken area. Also got hot breakfast.

10

Wilder

la semaine dernière

·

A séjourné 2 nuits

Excellent overall experience. Perfect for our trip

Excellent overall experience. Perfect for our trip

6

Corinne

la semaine dernière

·

A séjourné 1 nuit

top frühstück - gute auswahl

top frühstück - gute auswahl

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Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:00

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