Victoria Jungfrau Grand Hotel & Spa
837 $US
/nuit
Moyenne pour novembre
Prix pour Victoria Jungfrau Grand Hotel & Spa
Sélectionnez les dates pour voir les prix et les disponibilités
837 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Victoria Jungfrau Grand Hotel & Spa, les prix par nuit s'élèvent en moyenne à 785 $US pendant le mois le moins cher (mars) et à 1 684 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 863 $US |
| février | 786 $US |
| mars | 785 $US |
| avril | 923 $US |
| mai | 1 146 $US |
| juin | 1 284 $US |
| juillet | 1 684 $US |
| août | 1 427 $US |
| septembre | 1 314 $US |
| octobre | 968 $US |
| novembre | 837 $US |
| décembre | 1 018 $US |
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nov. · 837 $US
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Le plus cher : juillet (env. 1 684 $US)
Le moins cher : mars (env. 785 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Après une journée passée sur les pistes de ski, profitez des nombreuses inf...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Après une journée passée sur les pistes de ski, profitez des nombreuses infrastructures de loisirs proposées par l'hébergement, notamment courts de tennis extérieurs et une piscine couverte. Parmi les équipements et services offerts par cet hôtel vous trouvez également un service de conciergerie, un service de garde d'enfants (en supplément) et une salle de jeux vidéo. Une navette gratuite vous conduit aux pieds des pistes de ski en deux temps trois mouvements.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Interlaken, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 617 mètres carrés et comprenant un espace de conférence et des salles de réunion. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine italienne de Sapori, l'un des 3 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 00 moyennant un supplément.
Chambres
Avec une décoration personnalisée, les 216 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. L'accès gratuit à Internet (par câble) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Victoria Jungfrau Grand Hotel & Spa, vous serez au cœur de Interlaken, à moins de 10 minutes en voiture de Lac de Thoune et de Lac de Brienz. Cet hôtel très pratique pour les familles se trouve à 16,2 km de Chutes du Trümmelbach et à 28,6 km de Arrêt de téléphérique First.
À proximité
Parc de la Höhematte(0.1 miles)
Höheweg(0.1 miles)
Centre cultuel Kunsthaus d'Interlaken(0.1 miles)
Casino d'Interlaken(0.2 miles)
Piscine Bödelibad(0.4 miles)
Chemin de St-Jacques(0.5 miles)
Musée du Tourisme(0.5 miles)
Activité ludique Mystery Rooms(0.6 miles)
Théâtre en plein air Tellspiele(0.6 miles)
Terminal de ferry Interlaken Ost(0.7 miles)
Château d’Unspunnen(1.4 miles)
Lac de Brienz(1.6 miles)
Lac Burgseeli(1.8 miles)
Lac de Thoune(1.8 miles)
Gasthof Bären(1.8 miles)
Aéroport principal le plus pratique pour rejoindre Victoria Jungfrau Grand Hotel & Spa : Aéroport de Berne Belp (BRN)(32.4 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
Höheweg 41, Centre d’Interlaken, Interlaken, Suisse
Parc de la Höhematte (0.1 miles)
Höheweg (0.1 miles)
Centre cultuel Kunsthaus d'Interlaken (0.1 miles)
Casino d'Interlaken (0.2 miles)
Piscine Bödelibad (0.4 miles)
Chemin de St-Jacques (0.5 miles)
Options de chambre
3
Suite Supérieure
Détails de la chambre
1 Lit Double Standard
Couchages 3
603 ft²
ChauffageSalon séparéSalle de bain privée
7
Suite Premium
Détails de la chambre
1 Lit Double Standard
Couchages 2
915 ft²
BalconSalle à manger séparéeChauffageSalon séparéSalle de bain privée
3
Superior Junior Suite
Détails de la chambre
1 Lit Double Standard
2 Lits Simples
Couchages 2
377 ft²
ChauffageSalon séparéSalle de bain privée
7
Tower Suite
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 6
2282 ft²
BalconSalle à manger séparéeChauffageSalon séparéBaignoire et douche séparées
5
Chambre Double Supérieure
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
226 ft²
ChauffageSalon séparéSalle de bain privée
4
Deluxe Suite
Détails de la chambre
1 Lit Double Standard
Couchages 2
484 ft²
BalconChauffageSalon séparéBaignoire et douche séparées
5
Nescens Junior Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
700 ft²
BalconChauffageSalon séparéBaignoire et douche séparées
7
Chambre Double Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
269 ft²
ChauffageSalon séparéSalle de bain privée
5
Deluxe Junior Suite
Détails de la chambre
1 Lit Double Standard
2 Lits Simples
Couchages 3
409 ft²
ChauffageSalon séparéSalle de bain privée
5
Superior Duplex Suite
Détails de la chambre
1 Lit Double Standard
Couchages 2
753 ft²
ChauffageSalon séparéSalle de bain privée
3
Deluxe Duplex Suite
Détails de la chambre
1 Lit Double Standard
Couchages 2
753 ft²
ChauffageSalon séparéSalle de bain privée
Avis des voyageurs sur Victoria Jungfrau Grand Hotel & Spa
9.2
Superbe
Basé sur 1 105 avis vérifiés
Qui séjourne ici ?
Affaires
12%
Couples
50%
Familles
24%
Groupes
9%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Victoria Jungfrau Grand Hotel & Spa, les clients soulignent un établissement grandiose et situé en plein centre, avec des chambres spacieuses et calmes offrant des vues mémorables sur les montagnes ou le parc, tout en notant parfois des frustrations concernant le contrôle de la température, des lits jumeaux rapprochés et quelques petits défauts d'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Victoria Jungfrau Grand Hotel & Spa, les clients soulignent un établissement grandiose et situé en plein centre, avec des chambres spacieuses et calmes offrant des vues mémorables sur les montagnes ou le parc, tout en notant parfois des frustrations concernant le contrôle de la température, des lits jumeaux rapprochés et quelques petits défauts d'entretien.
Beaucoup louent des intérieurs élégants et bien entretenus, ainsi qu'un service constamment aimable et professionnel, avec une mention particulière pour l'assistance du concierge. Les installations sont remarquables, notamment le spa spacieux, les piscines et les espaces sportifs ; les familles mentionnent également un excellent club pour enfants, bien que des fermetures occasionnelles ou des problèmes mineurs surviennent. La restauration est largement appréciée, en particulier le petit-déjeuner et le restaurant italien, mais certains signalent un service lent au dîner, des options diététiques limitées ou des frais supplémentaires. Dans l'ensemble, attendez-vous à un séjour raffiné et riche en équipements au cœur d'Interlaken.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les clients apprécient fréquemment le spa spacieux, les piscines et les installations sportives, avec des mentions d'un court de tennis intérieur et d'un club pour enfants remarquable. Quelques-uns notent des fermetures occasionnelles d'installations ou des problèmes mineurs, comme un jacuzzi pas assez chaud.
Avis de voyageur à ce sujet
8
Allyssa
29 déc. 2024
·
A séjourné 3 nuits
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
8
Daina and Clive
30 juil. 2024
·
A séjourné 5 nuits
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
10
Weimin
13 août 2024
·
A séjourné 2 nuits
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
10
Keith
7 sept. 2023
·
A séjourné 1 nuit
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
Best hotel we stayed in over our 2 week trip in Austria, Germany, Liechtenstein, and Switzerland. It was the best of the 4 and 5 star hotels we stayed in. Loved the pool area.
10
Santiago
8 févr. 2025
·
A séjourné 1 nuit
Lovely hotel. Impressive spa
Lovely hotel. Impressive spa
10
Bradley
20 nov. 2025
·
A séjourné 1 nuit
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
6
William
4 sept. 2024
·
A séjourné 1 nuit
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
8
Ratna
3 mai 2025
·
A séjourné 2 nuits
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
10
Richard
19 janv. 2024
·
A séjourné 1 nuit
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
This is truly a beautiful hotel with incredible service from start to finish. We only had 1 night here while we traveled from Zermatt to grindelwald and honestly I wish we had 1 more day to stay. We was traveling as a family of 5 with our 4 year old daughter and I must say we have stayed at many hotels and this had the coolest kids club I have ever seen with a lot of cool rooms such as art room, music room, gaming room etc. we also used the spa and pool which was exceptional. The only thing I would have liked was a hotter hot tub at the end of the day but other than that I have zero complaints. Great hotel and very nice staff and good food options with an amazing breakfast buffet. Truly top notch.
10
Benjamin
4 juil. 2025
·
A séjourné 4 nuits
Great location! Great services and facilities.
Great location! Great services and facilities.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis soulignent souvent des chambres très propres et des espaces communs bien entretenus. Quelques-uns signalent de petits problèmes d'entretien (par exemple, le coffre-fort et la lumière du placard), mais les normes générales sont élevées.
Avis de voyageur à ce sujet
10
Rafael
4 janv. 2026
·
A séjourné 2 nuits
Hotel excelente, staff muito atencioso e educado. Espaço do spa ótimo e quarto muito espaçoso e limpo. Além de confortável é muito silencioso
Hotel excelente, staff muito atencioso e educado. Espaço do spa ótimo e quarto muito espaçoso e limpo. Além de confortável é muito silencioso
10
EDEMAR
25 mai 2025
·
A séjourné 1 nuit
Hotel perfeito! Muito limpo e espaçoso!Ganhamos um upgrade gratuito e ficamos em um quarto conjugado imenso cheio de cortesia. Restaurantes tão gostosos que em 3 noites na cidade, fomos duas no mesmo restaurante. Recomendo demais! O hotel destacado mais lindo da cidade, bem localizado, amplo e perfeito!
Hotel perfeito! Muito limpo e espaçoso!Ganhamos um upgrade gratuito e ficamos em um quarto conjugado imenso cheio de cortesia. Restaurantes tão gostosos que em 3 noites na cidade, fomos duas no mesmo restaurante. Recomendo demais! O hotel destacado mais lindo da cidade, bem localizado, amplo e perfeito!
10
Jamie
6 janv. 2025
·
A séjourné 1 nuit
Very clean and modern
Very clean and modern
10
Alaleh
3 sept. 2025
·
A séjourné 2 nuits
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
10
gareth
12 mars 2025
·
A séjourné 1 nuit
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
10
JIHO
27 oct. 2023
·
A séjourné 1 nuit
허니문으로 갔습니다. 웰컴티도 주시고, 직원분들 모두 친절하였고 청결상태, 호텔뷰, 조식, 객실 어메니티 까지 모두 완벽했습니다. 수영장과 스파도 완벽했습니다. 다시가고 싶은 호텔입니다.
허니문으로 갔습니다. 웰컴티도 주시고, 직원분들 모두 친절하였고 청결상태, 호텔뷰, 조식, 객실 어메니티 까지 모두 완벽했습니다. 수영장과 스파도 완벽했습니다. 다시가고 싶은 호텔입니다.
8
Ratna
3 mai 2025
·
A séjourné 2 nuits
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
8
MARCIO
21 juin 2024
·
A séjourné 3 nuits
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente. Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono. O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
8
Roderick
21 sept. 2024
·
A séjourné 5 nuits
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
10
Guillaume
26 nov. 2023
·
A séjourné 2 nuits
Hôtel de grand standing en plein centre d'Interlaken. Nous avons été surclassé et avons eu une plus grand chambre avec une vue sur le parc/montagne. La chambre été propre et spacieuse Le personnel de la réception , le concierge , ainsi que ceux du restaurant italien ont étaient adorable avec nous et notre chien. Nous reviendrons a coup sur :)
Hôtel de grand standing en plein centre d'Interlaken. Nous avons été surclassé et avons eu une plus grand chambre avec une vue sur le parc/montagne. La chambre été propre et spacieuse Le personnel de la réception , le concierge , ainsi que ceux du restaurant italien ont étaient adorable avec nous et notre chien. Nous reviendrons a coup sur :)
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont largement décrites comme spacieuses, calmes et confortables, avec de jolies vues pour certaines. Cependant, plusieurs clients mentionnent des frustrations concernant le contrôle de la température, deux lits jumeaux rapprochés au lieu d'un vrai lit king-size, et l'absence de téléviseurs connectés.
Avis de voyageur à ce sujet
6
Hoang
21 juin 2025
·
A séjourné 3 nuits
I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
10
Rafael
4 janv. 2026
·
A séjourné 2 nuits
Hotel excelente, staff muito atencioso e educado. Espaço do spa ótimo e quarto muito espaçoso e limpo. Além de confortável é muito silencioso
Hotel excelente, staff muito atencioso e educado. Espaço do spa ótimo e quarto muito espaçoso e limpo. Além de confortável é muito silencioso
10
Amy
24 oct. 2025
·
A séjourné 3 nuits
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
8
Allyssa
29 déc. 2024
·
A séjourné 3 nuits
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
10
Greg
29 janv. 2024
·
A séjourné 2 nuits
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
10
EDEMAR
25 mai 2025
·
A séjourné 1 nuit
Hotel perfeito! Muito limpo e espaçoso!Ganhamos um upgrade gratuito e ficamos em um quarto conjugado imenso cheio de cortesia. Restaurantes tão gostosos que em 3 noites na cidade, fomos duas no mesmo restaurante. Recomendo demais! O hotel destacado mais lindo da cidade, bem localizado, amplo e perfeito!
Hotel perfeito! Muito limpo e espaçoso!Ganhamos um upgrade gratuito e ficamos em um quarto conjugado imenso cheio de cortesia. Restaurantes tão gostosos que em 3 noites na cidade, fomos duas no mesmo restaurante. Recomendo demais! O hotel destacado mais lindo da cidade, bem localizado, amplo e perfeito!
10
cristiani
18 févr. 2025
·
A séjourné 2 nuits
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
6
William
4 sept. 2024
·
A séjourné 1 nuit
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
The property was absolutely stunning. It was really well done. The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well. The food and the hospitality was absolutely great. Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
8
Ratna
3 mai 2025
·
A séjourné 2 nuits
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
8
Roderick
21 sept. 2024
·
A séjourné 5 nuits
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant aimable, professionnel et réactif, avec l'assistance du concierge régulièrement mise en avant. Une minorité fait état d'interactions inégales à la réception ou d'un service lent au dîner.
Avis de voyageur à ce sujet
4
joe
15 juil. 2024
·
A séjourné 4 nuits
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
10
Emad
5 mai 2025
·
A séjourné 1 nuit
Location and service are outstanding
Location and service are outstanding
10
Urs
28 janv. 2025
·
A séjourné 2 nuits
Alles hat hervorragend geklappt. Freundliches und hilfsbereites Personal.
Alles hat hervorragend geklappt. Freundliches und hilfsbereites Personal.
10
Michael
31 juil. 2024
·
A séjourné 3 nuits
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
10
Richard
23 févr. 2025
·
A séjourné 3 nuits
I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
10
Alaleh
3 sept. 2025
·
A séjourné 2 nuits
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
10
Jennifer
16 mai 2025
·
A séjourné 2 nuits
Very personable and friendly staff and beautiful property.
Very personable and friendly staff and beautiful property.
8
Ratna
3 mai 2025
·
A séjourné 2 nuits
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful. Now for the hard part. This is difficult for us. We loved so much about the hotel. But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together. The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed. As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed. Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
4
SANJAY
17 juin 2023
·
A séjourné 2 nuits
The hotel guys need some training on what is hospitality and five star services. Over hyped and over priced for the services 1. No basic bathroom amenities provided 2. They charged for providing the adaptor even though we left the same in the room at the time of check out 3. For having even a egg of your choice, we need to pay extra even though breakfast was included 4. If we need second water bottle they would charge extra Probably they have no competition in this area. Conceirge was the saving grace and quite helpful
The hotel guys need some training on what is hospitality and five star services. Over hyped and over priced for the services 1. No basic bathroom amenities provided 2. They charged for providing the adaptor even though we left the same in the room at the time of check out 3. For having even a egg of your choice, we need to pay extra even though breakfast was included 4. If we need second water bottle they would charge extra Probably they have no competition in this area. Conceirge was the saving grace and quite helpful
8
Roderick
21 sept. 2024
·
A séjourné 5 nuits
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Constamment salué pour son emplacement central à Interlaken, entre les gares, à proximité des boutiques et des restaurants, avec vue sur les montagnes et le parc. Beaucoup apprécient d'observer les parapentes depuis la terrasse au petit-déjeuner.
Avis de voyageur à ce sujet
10
Roshan
29 avr. 2022
·
A séjourné 1 nuit
Beautiful place, helpful staff, great location, best breakfast
Beautiful place, helpful staff, great location, best breakfast
10
Greg
29 janv. 2024
·
A séjourné 2 nuits
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
10
Emad
5 mai 2025
·
A séjourné 1 nuit
Location and service are outstanding
Location and service are outstanding
10
cristiani
18 févr. 2025
·
A séjourné 2 nuits
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
10
cheolmin
1 août 2025
·
A séjourné 3 nuits
주변 자연환경, 이동하기 좋은 위치, 산책로등등 머물기 너무 좋은곳입니다
주변 자연환경, 이동하기 좋은 위치, 산책로등등 머물기 너무 좋은곳입니다
10
Bradley
20 nov. 2025
·
A séjourné 1 nuit
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
10
Benjamin
4 juil. 2025
·
A séjourné 4 nuits
Great location! Great services and facilities.
Great location! Great services and facilities.
8
Roderick
21 sept. 2024
·
A séjourné 5 nuits
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
10
Ramsay
8 oct. 2024
·
A séjourné 2 nuits
Excellent central location. Staff was very attentive and professional.
Excellent central location. Staff was very attentive and professional.
10
Maura
28 mai 2025
·
A séjourné 2 nuits
Best location ever! The staff was great.
Best location ever! The staff was great.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et les restaurants sur place sont souvent appréciés, en particulier le cadre en terrasse et l'établissement italien. Certains clients signalent un service lent au dîner, des options diététiques limitées ou des frais supplémentaires, et quelques-uns ont été déçus par la qualité des repas.
Avis de voyageur à ce sujet
4
joe
15 juil. 2024
·
A séjourné 4 nuits
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
10
Javid
6 sept. 2023
·
A séjourné 2 nuits
The hotel was absolutely beautiful! The breakfast terrace was my absolute favorite spot. The view was incredible. The staff was super nice very efficient and very eager to help. Great breakfast buffet. The bed was incredibly comfortable. We will definitely be back. would definitely recommend this hotel.
The hotel was absolutely beautiful! The breakfast terrace was my absolute favorite spot. The view was incredible. The staff was super nice very efficient and very eager to help. Great breakfast buffet. The bed was incredibly comfortable. We will definitely be back. would definitely recommend this hotel.
10
Greg
29 janv. 2024
·
A séjourné 2 nuits
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.
10
Peter
22 août 2023
·
A séjourné 3 nuits
Truly hotel perfection. Felt pampered the whole time we were there. Breakfast was delicious and had many options. Was fun ro watch the paragliders land at breakfast each morning. Pool and spa are top notch. All staff were spot on and super pleasant. Thanks for the wonderful anniversary stay!
Truly hotel perfection. Felt pampered the whole time we were there. Breakfast was delicious and had many options. Was fun ro watch the paragliders land at breakfast each morning. Pool and spa are top notch. All staff were spot on and super pleasant. Thanks for the wonderful anniversary stay!
10
Brenda
21 juin 2024
·
A séjourné 3 nuits
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
8
Gérard
10 oct. 2022
·
A séjourné 2 nuits
Overall very enjoyable stay. Some attention to details would be expected for this hotel category. probably also linked to overall post pandemic situation with difficulty to hire hospitality educated staff. For instance staff wearing extremely strong perfume, no vegan margarine nor yogurts, gluten free bread needs to be asked from staff as not available at breakfast buffet (several buns available but comes randomly), no gluten free cake or pastry on buffet or dessert menu (could expect at least one nowadays, that van be served to all customers anyway). Unclear communication about restaurant hours, closing time not meaning last order as usually…
Overall very enjoyable stay. Some attention to details would be expected for this hotel category. probably also linked to overall post pandemic situation with difficulty to hire hospitality educated staff. For instance staff wearing extremely strong perfume, no vegan margarine nor yogurts, gluten free bread needs to be asked from staff as not available at breakfast buffet (several buns available but comes randomly), no gluten free cake or pastry on buffet or dessert menu (could expect at least one nowadays, that van be served to all customers anyway). Unclear communication about restaurant hours, closing time not meaning last order as usually…
10
Alaleh
3 sept. 2025
·
A séjourné 2 nuits
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
4
SANJAY
17 juin 2023
·
A séjourné 2 nuits
The hotel guys need some training on what is hospitality and five star services. Over hyped and over priced for the services 1. No basic bathroom amenities provided 2. They charged for providing the adaptor even though we left the same in the room at the time of check out 3. For having even a egg of your choice, we need to pay extra even though breakfast was included 4. If we need second water bottle they would charge extra Probably they have no competition in this area. Conceirge was the saving grace and quite helpful
The hotel guys need some training on what is hospitality and five star services. Over hyped and over priced for the services 1. No basic bathroom amenities provided 2. They charged for providing the adaptor even though we left the same in the room at the time of check out 3. For having even a egg of your choice, we need to pay extra even though breakfast was included 4. If we need second water bottle they would charge extra Probably they have no competition in this area. Conceirge was the saving grace and quite helpful
6
Rafael
31 août 2024
·
A séjourné 3 nuits
Amables pero no dan un extra. La comida no es buena
Amables pero no dan un extra. La comida no es buena
8
Roderick
21 sept. 2024
·
A séjourné 5 nuits
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
LAURENT
25 mars 2024
·
A séjourné 1 nuit
exceptionnel !!!!
exceptionnel !!!!
10
Madeleine
4 déc. 2023
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A séjourné 2 nuits
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10
Guillaume
26 nov. 2023
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A séjourné 2 nuits
Hôtel de grand standing en plein centre d'Interlaken. Nous avons été surclassé et avons eu une plus grand chambre avec une vue sur le parc/montagne. La chambre été propre et spacieuse Le personnel de la réception , le concierge , ainsi que ceux du restaurant italien ont étaient adorable avec nous et notre chien. Nous reviendrons a coup sur :)
Hôtel de grand standing en plein centre d'Interlaken. Nous avons été surclassé et avons eu une plus grand chambre avec une vue sur le parc/montagne. La chambre été propre et spacieuse Le personnel de la réception , le concierge , ainsi que ceux du restaurant italien ont étaient adorable avec nous et notre chien. Nous reviendrons a coup sur :)
10
Colleen
il y a 4 semaines
·
A séjourné 3 nuits
Well deserved 5 Stars! Every staff member was very helpful, friendly!! Very clean! Beautiful rooms and we faced the park and the mountains third floor! Prefect! Spa was amazing! Very clean and we enjoyed the area very much!
Well deserved 5 Stars! Every staff member was very helpful, friendly!! Very clean! Beautiful rooms and we faced the park and the mountains third floor! Prefect! Spa was amazing! Very clean and we enjoyed the area very much!
10
Kim
20 sept. 2026
·
A séjourné 5 nuits
Lovely hotel in great location in Interlaken for walking. Well maintained. Wonderful outdoor and indoor pools and spa. Good variety of restaurants. Can’t fault it.
Lovely hotel in great location in Interlaken for walking. Well maintained. Wonderful outdoor and indoor pools and spa. Good variety of restaurants. Can’t fault it.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
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décembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: 949.2271390789796USD
- 2026-11-05: 942.8862916299439USD
- 2026-11-06: 914.7127465002442USD
- 2026-11-07: 832.265089725647USD
- 2026-11-08: 826.8594479995728USD
- 2026-11-09: 1127.3100841271973USD
- 2026-11-10: 1071.3407616967775USD
- 2026-11-11: 932.7146831164551USD
- 2026-11-12: 932.9094116369629USD
- 2026-11-13: 878.2184764428712USD
- 2026-11-14: 858.604391206665USD
- 2026-11-15: 785.0943747149659USD
- 2026-11-16: 812.3963859472657USD
- 2026-11-17: 829.1833321124268USD
- 2026-11-18: 804.6658287072754USD
- 2026-11-19: 1130.229430453186USD
- 2026-11-20: 793.6994225354005USD
- 2026-11-21: 814.5774553930664USD
- 2026-11-22: 1054.3858346786499USD
- 2026-11-23: 765.3443508187867USD
- 2026-11-24: 737.9789428012085USD
- 2026-11-25: 747.7883920217896USD
- 2026-11-26: 1065.098172388916USD
- 2026-11-27: 1053.2653893249512USD
- 2026-11-28: 838.2574611358643USD
- 2026-11-29: 765.3443508187867USD
- 2026-11-30: 765.3443508187867USD
- 2026-12-01: 784.2477319631959USD
- 2026-12-02: 784.2477319631959USD
- 2026-12-03: 1192.3077413739013USD
- 2026-12-04: 765.3443508187867USD
- 2026-12-05: 958.4290243139649USD
- 2026-12-06: 765.3443508187867USD
- 2026-12-07: 765.3443508187867USD
- 2026-12-08: 765.2533124850464USD
- 2026-12-09: 765.3443508187867USD
- 2026-12-10: 765.3443508187867USD
- 2026-12-11: 765.3443508187867USD
- 2026-12-12: 765.3443508187867USD
- 2026-12-13: 765.3443508187867USD
- 2026-12-14: 760.8156750357056USD
- 2026-12-15: 765.3443508187867USD
- 2026-12-16: 776.3555885568237USD
- 2026-12-17: 765.3443508187867USD
- 2026-12-18: 793.6994225354005USD
- 2026-12-19: 793.6994225354005USD
- 2026-12-20: 793.5340545651245USD
- 2026-12-21: 849.0593932183838USD
- 2026-12-22: 900.4776240826417USD
- 2026-12-23: 979.6424687969972USD
- 2026-12-24: 979.1436832434082USD
- 2026-12-25: 979.6424687969972USD
- 2026-12-26: 990.3493057015992USD
- 2026-12-27: 1163.6658714019775USD
- 2026-12-28: 1254.1321213531494USD
- 2026-12-29: 1163.6658714019775USD
- 2026-12-30: 1163.6658714019775USD
- 2026-12-31: 1230.6478067718506USD
- 2027-01-01: 1255.4822941033935USD
- 2027-01-02: 850.429918949585USD
- 2027-01-03: 731.1131809716798USD
- 2027-01-04: 695.5627116461181USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- La piscine est ouverte entre mai et septembre.
- Piscine accessible de 08 h 00 à 21 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Le petit déjeuner buffet coûte environ 45 CHF par adulte et environ 45 CHF par enfant.
- Navette aéroport : 660 CHF par véhicule, aller simple
- Frais pour le parking en libre-service : 35 CHF par nuit
- Service de voiturier : 35 CHF par nuit
- Animaux de compagnie : 35 CHF par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Arrivée anticipée : 50 CHF (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 50 CHF (sous réserve de disponibilité)
- Lit d'appoint : 160.0 CHF par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Rangement d'articles de ski
Activités
Piscine
Courts de tennis
Casino
Jardin
Parcours de golf (à proximité)
Cyclisme
Billard
Pêche
Équitation
Aire de jeux
Canoë
Randonnée
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Bicycle Tour Information
Pool (Indoor)
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Parking
Parking
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit