Pride Premier Nagpur

The stay was terrible, this should not be listed as 5-star hotel. The rooms were not clean and the reception charged me additional amount confusing my booking with someone else’s. They finally adjusted the amount with all the room service I ordered but definitely a poor experience. I would not recommend this hotel as 5-star from an infrastructure, service or food standpoint. For me, this is a poor experience with expedia as I trusted the platform’s rating.

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Conveniently located walking distance from the airport but far from town (8 km). Property is generally old and not updated with stained and damaged tables and chairs in the rooms. Buffet breakfast, lunch and dinner are typical of such hotels with a decent variety and moderate quality. Expensive owing to location, but otherwise not good value for money.

Only breakfast was good, reception staff wasn't helpful and understanding.

There were cockroaches in the dining area, on my dining table and near plates. The hot water was not working in the room. Cockroaches in the bedroom.