Name: Hotel Ava
Address: 800 Garden Street, Laredo, Webb County, US
Rating: 7.1

Hvad siger gæsterne

Anmeldelser af Hotel Ava beskriver en ejendom, der gennemgår omfattende renoveringer, med hyppige elevatorstop, støj fra byggeriet og forstyrrelser i fællesområderne. Samtidig rapporterer mange gæster alvorlige problemer med rengøringen, såsom beskidte tæpper, stærke lugte og tilbagevendende kakerlakker eller sengetæger.

Feedback vedrørende servicen er blandet – nogle roser det meget venlige personale i receptionen, mens andre har oplevet uhøflig eller fraværende hjælp. Værelserne føles forældede og kan være støjende på grund af det igangværende arbejde, selvom nogle gæster nød behagelige senge og udsigten. Faciliteterne er begrænsede under ombygningen, hvor poolen ofte er lukket, og nogle rapporterer om manglende varmt vand eller morgenmadsservice. Forvent et forstyrret, simpelt ophold, der bedst egner sig til et kort stop.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Under de igangværende renoveringer er elevatorerne ofte ude af drift, poolen er ofte lukket, og flere gæster har bemærket defekt fitnessudstyr og ismaskiner.

Relaterede gæsteanmeldelser

2

Manuel

21. feb. 2024

·

Overnattede 1 nat

We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!

6

Alberto

7. okt. 2023

·

Overnattede 1 nat

I wish the pool was open

2

James

11. okt. 2023

·

Overnattede 1 nat

I found roaches on my nightstand and in the shower. Carpet was dirty. The elevator nearly took my arm off and gym equipment didn't work. Needs to be torn down or remodeled. Defiantly needs new owners.

6

Irma

31. maj 2023

·

Overnattede 2 nætter

pool not functioning; ac cooling issues, no complimentary breakfast available

6

Frank

18. mar. 2024

·

Overnattede 1 nat

Elevators not working...we had to climb the stairs 7 floors

4

Jose

3. jun. 2023

·

Overnattede 1 nat

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

2

Tommye

27. maj 2024

·

Overnattede 1 nat

Building vacant, under construction, no answer when I called. Pool destroyed.

10

Samuel

11. jun. 2024

·

Overnattede 3 nætter

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.

4

Ediel

10. apr. 2024

·

The elevator doesn’t work I was in the 8 floor And it was under construction

2

Melissa

18. mar. 2024

·

Overnattede 1 nat

It was under construction and the elevator was not working I was on the 8th floor. It was dirty and noisy

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Rengøring

Mange anmeldelser rapporterer om dårlig rengøring, herunder kakerlakker eller sengetæger, plettede tæpper, støv og dårlig lugt; et par gæster fandt værelserne rene.

Relaterede gæsteanmeldelser

2

Victor

31. dec. 2023

·

All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence

2

Miguel

25. jul. 2024

·

Overnattede 1 nat

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience

2

Venancio

4. sep. 2024

·

Overnattede 1 nat

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust

2

Christopher

20. feb. 2024

·

Overnattede 3 nætter

It was smelly , it had roaches everywhere and it was very dirty. Blood in the towels and on the bed sheets.

4

Rosalia

8. feb. 2024

·

Overnattede 1 nat

I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.

4

Jessica

20. maj 2024

·

Overnattede 1 nat

The beds and room was cold loved that but carpets need to be clean they are all dirty 😩

2

Carlos

29. jul. 2024

·

Overnattede 1 nat

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

Roberto

21. feb. 2024

·

Overnattede 2 nætter

Roaches on room and refrigerator

2

Juan

1. jan. 2024

·

Overnattede 1 nat

More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.

2

Rogelio

15. feb. 2024

·

Hairs all over bed. Bed bugs

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Værelser

Værelserne føles forældede, og nogle er støjende på grund af byggeriet, men en del gæster nød de behagelige senge og udsigten.

Relaterede gæsteanmeldelser

10

hilario

26. apr. 2023

·

Overnattede 1 nat

hj The beds were comfortable and roomy. The hotel overall was great and you cant beat the price for value.

2

Irshad

26. jul. 2023

·

Overnattede 1 nat

The air condition is noisy

8

Jaime

27. nov. 2023

·

Overnattede 1 nat

Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.

8

Sylvia

28. jan. 2024

·

Overnattede 1 nat

It was way better then expected, the rooms were nice and clean. Overall good environment

10

Samuel

1. dec. 2023

·

Overnattede 2 nætter

Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable

2

Luis Francisco

7. dec. 2022

·

Overnattede 1 nat

The pictures on the site are absolutely misleading. The place is very grim, dark and extremely run-down. Looks like it might have once been a decent hotel, with large conference rooms, but now looks like a scary 70s Kubrick film. There was humidity everywhere. Walls peeling off, and a skunk smell of marihuana in the elevators that must also feature the oldest buttons that can still function today. Do not recommend staying there.

10

Hector

2. dec. 2023

·

Overnattede 1 nat

Very noise A/C, bathroom extractor not working

6

Marcial E

28. aug. 2023

·

Overnattede 1 nat

Location is good. View was fantastic at Rm. 1015.

10

Meli

29. aug. 2023

·

Overnattede 2 nætter

The room was very comfortable and clean, we loved the view from the window especially at night, the only thing I’d say needed work was the elevator but other than that we enjoyed our stay

4

Alex

14. mar. 2024

·

Overnattede 1 nat

Elevators were down had to get to the eighth flour by stairs carrying bags, construction was super loud in the morning and people next door had a dog that wouldn’t stop barking.

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Service

Servicen er blandet: flere gæster roste det meget venlige personale i receptionen, mens andre oplevede uhøfligt eller fraværende personale og frustrationer med nøglekort og refusioner.

Relaterede gæsteanmeldelser

6

Talitha

22. dec. 2022

·

Overnattede 1 nat

Hotel was a little run down but decently clean. The staff were ok. The room was clean as were the sheets. We were only looking for a few hours sleep and we got it. We checked out at 4 am and there was just a box at the front desk for the key cards (no staff to be seen). Overall not bad for the price.

10

Herbert

31. okt. 2023

·

Overnattede 2 nætter

Great customer service!

2

Adrian

11. mar. 2023

·

Overnattede 1 nat

I arrived late 1 am and could not Stay in the hotel because the hostess was so drunk she couldnt find my reservación. Didnt Kone if was because a system problem or because her drukn state. I called expedia and they switch the hotel to a near one but took at least 1:20 hour the whole Process.

10

Lucia

29. maj 2024

·

Overnattede 1 nat

Best customer service

6

JoAnn

2. aug. 2024

·

Overnattede 1 nat

The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!

2

Luz Elena

5. jul. 2023

·

Overnattede 1 nat

Rooms with the smell of marijuana super rude manager and wanted to kicked me out for mentioning it.

8

Lino

17. jul. 2023

·

Overnattede 2 nætter

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

JOEL

27. dec. 2022

·

Overnattede 19.352 nætter

Hotel carpet extremely dirty 5 roaches at the room. Staff not available. Keys stops working every 6 hours. Terrible service

2

Aldo

2. jun. 2024

·

Overnattede 2 nætter

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel

4

Gustavo

2. feb. 2024

·

Overnattede 1 nat

Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.

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Lokation

Beliggenheden er praktisk til et hurtigt overnatning eller før man krydser grænsen til Mexico, men nogle gæster følte, at området omkring hotellet og parkeringskælderen var utrygge eller ubehagelige.

Relaterede gæsteanmeldelser

8

Melissa

20. aug. 2023

·

Overnattede 1 nat

Quiet

2

Brenda

5. nov. 2023

·

Overnattede 1 nat

The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things

6

Talitha

19. jul. 2023

·

Overnattede 1 nat

The hotel itself was pretty worn down. Be careful with the elevator because the doors sometimes don’t close all the way. BEWARE OF THE $25 DEPOSIT THAT IS NOT MENTIONED IN THE DESCRIPTION. I HAD THEM PUT IT ON MY CARD AND STILL NOT REFUNDED. The sheets were clean but there were hairs in the shower. It says no smoking but our floor #8 stunk of cigarette smoke as soon as we got off of the elevator. Overall not horrible but not good either. It was fine for us just to get a few hours of sleep before crossing into Mexico.

4

Fred

16. dec. 2022

·

Overnattede 19.341 nætter

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

8

Oscar

4. nov. 2023

·

Overnattede 1 nat

One night stay before crossing into Mexico

8

Lino

17. jul. 2023

·

Overnattede 2 nætter

Staff was very helpful Safe to walk around. Clean rooms. Enjoyed our stay. Will be back again.

2

Carlos

29. jul. 2024

·

Overnattede 1 nat

Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage

2

maria

11. sep. 2023

·

Overnattede 1 nat

The hotel halls and rooms the carpet super dirty and I didn't feel safe that I didn't stay I had to left around 9:30 , I tried but felt unsafe not good place to stay.

6

Marcial E

28. aug. 2023

·

Overnattede 1 nat

Location is good. View was fantastic at Rm. 1015.

8

robert

7. maj 2023

·

Overnattede 1 nat

bus route

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Spisning

Mulighederne for spisning er begrænsede; flere gæster rapporterede om ingen morgenmadsservice eller kun kaffe, og en anden bemærkede mangel på kaffemaskine på værelset.

Relaterede gæsteanmeldelser

6

Irma

31. maj 2023

·

Overnattede 2 nætter

pool not functioning; ac cooling issues, no complimentary breakfast available

2

Patricia

6. nov. 2023

·

Overnattede 1 nat

The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined

10

raymond

10. maj 2023

·

Overnattede 1 nat

Great lighting. Comfy chair and ottoman, wall to wall carpeting, spacious. No coffee maker☹

4

Fred

16. dec. 2022

·

Overnattede 19.341 nætter

No coffee in the morning no breakfast,,,, staff was a little bit arrogant,, a lot of homeless in the area

4

Jose

3. jun. 2023

·

Overnattede 1 nat

Pool not working. Had to ask for toilet paper. Toilet paper and towel holder broken and hanging off wall. Mold in shower. Bed sheets seemed clean. No roaches. Carpet stained and trash all over carpets on halls and elevator. The hotel has seen better days like 20 years ago. Pictures on website are not up to date. Cheap place and b3d was comfy. Staff was great. No house Keeping staff ever seen and no breakfast in morning. No ice machine. Shower was hot. I took pictures for proof.

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Måned	Gennemsnitlig pris
januar	174 US$
februar	194 US$
marts	199 US$
maj	177 US$
juni	216 US$
oktober	165 US$
november	197 US$
december	191 US$

Hotel Ava

Priser på Hotel Ava

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standard Room, 1 King Bed, Accessible

Standard Double Room

Standard Quadruple Room

Standard Double Or Twin Room

Standard 2 Double Room

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room

Standard King Room

Standard King Room (Accessible)

Standard King Suite with Extra Bed

Standard Double Room (Accessible)

Gæsteanmeldelser af Hotel Ava

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Overnatningsstedets retninglinjer