The Residency rooms Liverpool

DO NOT STAY HERE!! I checked into The Residency Rooms Liverpool and was met with a terrible smell coming from the toilet, making the room unfit for habitation. I reported this immediately to Expedia, but the hotel was unresponsive and not answering calls from expedia. While Expedia eventually refunded the unused nights, the whole process was extremely stressful, and this property should not be listed on their site without proper checks. Very disappointed and would not recommend.

Aucune presence de personne sur les lieux j ai du allé ailleurs. JE DÉSIRE UN REMBOURSEMENT.

I was very disappointed the noise was really bad didnt sleep well because the bed was lumpy,and uncomfortable.

I had no communication from the hotel before arriving, do we arrived - it's not clearly signed as a hotel, it looks like terraced houses with keypads on the outside. There was no way of getting in, no one to speak to and they didn't answer the phone when I tried calling twice.

I could not enter the property, I couldn’t find the property, a local taxi man took his time to help me, he found the building. It looked rough, insecure,