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Extended Stay America Suites - Memphis - Germantown West

75 US$

/ noche

Promedio para septiembre

Extended Stay America Suites - Memphis - Germantown West - Image 1

Extended Stay America Suites - Memphis - Germantown West - Habitación

Extended Stay America Suites - Memphis - Germantown West - Habitación

Extended Stay America Suites - Memphis - Germantown West - Restaurante

Extended Stay America Suites - Memphis - Germantown West - Baño

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75 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Extended Stay America Suites - Memphis - Germantown West, los precios por noche son de 72 US$ de media en el mes más barato (diciembre) y de 88 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Extended Stay America Suites - Memphis - Germantown West por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	74 US$
febrero	75 US$
marzo	88 US$
abril	81 US$
mayo	88 US$
junio	87 US$
julio	76 US$
agosto	73 US$
septiembre	75 US$
octubre	77 US$
noviembre	85 US$
diciembre	72 US$

Más caro: marzo (aprox. 88 US$)

Más barato: diciembre (aprox. 72 US$)

Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o una máquina expendedora.

Aparcamiento
Habitaciones para no fumadores
Habitación familiar
Servicio de limpieza
Caja fuerte
Máquinas expendedoras

Ubicación

6325 Quail Hollow, Memphis, Tennessee, Estados Unidos

Centro de naturaleza Lichterman (1.3 millas)

Ópera de Memphis (1.8 millas)

Regional One Health East Campus (2.7 millas)

Baptist Memorial Hospital-Memphis (3 millas)

Methodist Le Bonheur Germantown Hospital (3.1 millas)

Teatro Memphis (3.8 millas)

Más información sobre la ubicación

Opciones de habitación

5

Estudio Deluxe, 1 cama de matrimonio grande con sofá cama, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

5

Estudio, 1 cama de matrimonio, no fumadores

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

5

Estudio, 1 cama de matrimonio, accesible para personas con discapacidad, no fumadores

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

5

Estudio, 2 camas dobles, no fumadores

Detalles de la oferta

2 Camas Dobles

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

5

Estudio Deluxe, varias camas, accesible para personas con discapacidad, no fumadores

Detalles de la oferta

2 Camas Dobles

y

1 Sofá Cama

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

5

Estudio, 1 cama de matrimonio grande, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Cocina

Reseñas de los huéspedes

7.4

Bueno

Basado en 1004 comentarios verificados

¿Quién se queda aquí?

Trabajo

30%

Pareja

20%

Familia

31%

Grupo

12%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En las reseñas de Extended Stay America Suites - Memphis - Germantown West, los huéspedes elogian al personal amable y la ubicación tranquila, pero señalan una limpieza inconsistente, habitaciones anticuadas con problemas de mantenimiento, un desayuno para llevar limitado y problemas ocasionales con las reservas o los reembolsos.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En las reseñas de Extended Stay America Suites - Memphis - Germantown West, los huéspedes elogian al personal amable y la ubicación tranquila, pero señalan una limpieza inconsistente, habitaciones anticuadas con problemas de mantenimiento, un desayuno para llevar limitado y problemas ocasionales con las reservas o los reembolsos.

Los informes también describen averías de los ascensores, alarmas de incendio durante la noche y partes de la propiedad acordonadas o inundadas después de la lluvia. Varios huéspedes apreciaron el tamaño de las habitaciones, las políticas que admiten mascotas y las cocinas prácticas en la habitación para estancias más largas. Espere una estancia económica con un personal excelente, pero con un mantenimiento variable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son básicas, con lavandería en el lugar y cocinas en las habitaciones útiles para estancias más largas. Varias reseñas mencionan averías de los ascensores, alarmas de incendio ocasionales y problemas exteriores o de aparcamiento, como zonas acordonadas o inundaciones después de la lluvia.

Reseñas de huéspedes relacionadas

8

Chad

4 abr 2025

·

Se alojó 1 noche

The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements

The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements

4

Reniel Lugo

9 nov 2024

·

Se alojó 5 noches

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

10

Robert

27 ene 2024

·

Se alojó 1 noche

If you staying for a night is a great spot. Elevator floor was dirty. But I would stay again.

If you staying for a night is a great spot. Elevator floor was dirty. But I would stay again.

4

Chris

25 mar 2025

·

Se alojó 1 noche

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.

4

Jonathan

12 nov 2024

·

Se alojó 3 noches

Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location

Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location

10

Pankaj

26 abr 2025

·

Se alojó 4 noches

Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.

Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.

6

Tam

4 oct 2023

·

Se alojó 1 noche

Very nice looking property and nice area. Well it was an interesting stay. Got into the room and the fire alarm went off, repeatedly for several minutes - oh did I mention it was the only room in the hotel where the smoke alarm was going off? Had just arrived, and do not smoke!!! Reported to the night duty desk (6pm) and he came in without knocking and got it turned off. (some sort of code entered into the smoke alarm???) Only a few channels would work on the TV. Was a double bed not a queen bed. Assistant mgr called, and said he would comp room for all the trouble and said to speak with him at 7 AM next morning. I did. He comped $40 of the total bill. I ask him why he did not comp the entire amount as promised-- Oh the system will not let me do it. Hmm, Very odd.

Very nice looking property and nice area. Well it was an interesting stay. Got into the room and the fire alarm went off, repeatedly for several minutes - oh did I mention it was the only room in the hotel where the smoke alarm was going off? Had just arrived, and do not smoke!!! Reported to the night duty desk (6pm) and he came in without knocking and got it turned off. (some sort of code entered into the smoke alarm???) Only a few channels would work on the TV. Was a double bed not a queen bed. Assistant mgr called, and said he would comp room for all the trouble and said to speak with him at 7 AM next morning. I did. He comped $40 of the total bill. I ask him why he did not comp the entire amount as promised-- Oh the system will not let me do it. Hmm, Very odd.

10

Chad

31 oct 2024

·

Se alojó 1 noche

Easy parking, saw security and clean outside of premises

Easy parking, saw security and clean outside of premises

10

Chad

3 may 2025

·

Se alojó 1 noche

Always a pleasure to stay here when I need to get away from home. Been here many times even months at time. The affordability and location is great. Staff on point. Front desk makes me feel right at home. From dishes to fresh linens and the ability to do my laundry at my leisure. You can’t get anything better. Great example of Extended Stay Germantown West

Always a pleasure to stay here when I need to get away from home. Been here many times even months at time. The affordability and location is great. Staff on point. Front desk makes me feel right at home. From dishes to fresh linens and the ability to do my laundry at my leisure. You can’t get anything better. Great example of Extended Stay Germantown West

6

Jeanne

25 abr 2025

·

Se alojó 4 noches

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: algunos huéspedes encontraron las habitaciones limpias y frescas, mientras que muchos otros informaron de suelos pegajosos, olores o humo, ropa de cama desgastada o manchada y preocupaciones ocasionales por el moho.

Reseñas de huéspedes relacionadas

10

Jonathan

18 sept 2024

·

Se alojó 1 noche

Room was clean, smelled fresh, and everything was in order.

Room was clean, smelled fresh, and everything was in order.

10

Kameron

26 oct 2025

·

Se alojó 1 noche

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

4

Reniel Lugo

9 nov 2024

·

Se alojó 5 noches

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

6

Pamela

4 nov 2024

·

Se alojó 1 noche

Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.

Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.

8

Virginia

1 jun 2025

·

Se alojó 1 noche

The room was not real clean, floor was very dirty, otherwise everything was good.

The room was not real clean, floor was very dirty, otherwise everything was good.

10

Ronald

10 ago 2025

·

Se alojó 1 noche

The place was nice and clean and large and quiet.

The place was nice and clean and large and quiet.

2

Sonya

8 nov 2025

·

Se alojó 2 noches

IT WAS NOT AS PICTURED. THIS WAS SO DIRTY. I HAD TO CLEAN THE ROOM BEFORE AND I WAS GLAD I DID! HAD TO REPLACE MY RAGS AT THE DESK.

IT WAS NOT AS PICTURED. THIS WAS SO DIRTY. I HAD TO CLEAN THE ROOM BEFORE AND I WAS GLAD I DID! HAD TO REPLACE MY RAGS AT THE DESK.

2

Maria

20 nov 2023

·

Se alojó 1 noche

The sheets in my room were completely dirty with dog hair and muddy dog paws on the inside touching the bed. It seemed like the pools cleaning only flipped the sheets inside out for the next guests (me). The floors were sticky, and there was dog poop on the hallway. Despite all these gross things, the front desk ladies were awesome

The sheets in my room were completely dirty with dog hair and muddy dog paws on the inside touching the bed. It seemed like the pools cleaning only flipped the sheets inside out for the next guests (me). The floors were sticky, and there was dog poop on the hallway. Despite all these gross things, the front desk ladies were awesome

10

Romeo

12 ene 2025

·

Se alojó 2 noches

Hotel staff were very inviting and friendly. Rooms were really clean. The outside of the hotel was very clean as well. Very inviting. Definitely will be back when we travel to Memphis.

Hotel staff were very inviting and friendly. Rooms were really clean. The outside of the hotel was very clean as well. Very inviting. Definitely will be back when we travel to Memphis.

4

Marlene

6 dic 2024

·

Se alojó 1 noche

The bathroom was not clean and the whole hotel had a very bad odor. The receptionist wasn’t helpful at all. It is just worn out.

The bathroom was not clean and the whole hotel had a very bad odor. The receptionist wasn’t helpful at all. It is just worn out.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas y funcionales para estancias más largas, y algunos señalan camas y cocinas cómodas. La decoración es anticuada y varias reseñas mencionan problemas de mantenimiento, como muebles desgastados o accesorios o electrodomésticos que no funcionan, además de ruido ocasional en los pasillos.

Reseñas de huéspedes relacionadas

8

Mark A. Ings

14 nov 2024

·

Se alojó 5 noches

1. Floor in kitchen and bathroom area was sticky. I requested that it be cleaned. It was promptly cleaned. 2. Leather chair in room worn with small splits in the leather. Kitchen counter had permanent stains or previous burn mark on it. The room and fixtures could use a face lift.

1. Floor in kitchen and bathroom area was sticky. I requested that it be cleaned. It was promptly cleaned. 2. Leather chair in room worn with small splits in the leather. Kitchen counter had permanent stains or previous burn mark on it. The room and fixtures could use a face lift.

8

Chad

4 nov 2024

·

Se alojó 3 noches

Affordable rate spacious rooms conveniently located near a main business street

Affordable rate spacious rooms conveniently located near a main business street

6

Tonia

26 nov 2024

·

Se alojó 1 noche

The furniture in the room needs to be replaced. Very old and worn down looking

The furniture in the room needs to be replaced. Very old and worn down looking

10

Kameron

26 oct 2025

·

Se alojó 1 noche

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

6

Pamela

4 nov 2024

·

Se alojó 1 noche

Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.

Carpet was very dirty, felt damp too. Light fixture did not work over sink, and exhaust fan in bathroom did not work.

10

Sandi

28 abr 2024

·

Se alojó 3 noches

The property looked really small outside, however when you walk in it has plenty of space, had everything it advertised and more. My family loved it.

The property looked really small outside, however when you walk in it has plenty of space, had everything it advertised and more. My family loved it.

6

Tam

4 oct 2023

·

Se alojó 1 noche

Very nice looking property and nice area. Well it was an interesting stay. Got into the room and the fire alarm went off, repeatedly for several minutes - oh did I mention it was the only room in the hotel where the smoke alarm was going off? Had just arrived, and do not smoke!!! Reported to the night duty desk (6pm) and he came in without knocking and got it turned off. (some sort of code entered into the smoke alarm???) Only a few channels would work on the TV. Was a double bed not a queen bed. Assistant mgr called, and said he would comp room for all the trouble and said to speak with him at 7 AM next morning. I did. He comped $40 of the total bill. I ask him why he did not comp the entire amount as promised-- Oh the system will not let me do it. Hmm, Very odd.

Very nice looking property and nice area. Well it was an interesting stay. Got into the room and the fire alarm went off, repeatedly for several minutes - oh did I mention it was the only room in the hotel where the smoke alarm was going off? Had just arrived, and do not smoke!!! Reported to the night duty desk (6pm) and he came in without knocking and got it turned off. (some sort of code entered into the smoke alarm???) Only a few channels would work on the TV. Was a double bed not a queen bed. Assistant mgr called, and said he would comp room for all the trouble and said to speak with him at 7 AM next morning. I did. He comped $40 of the total bill. I ask him why he did not comp the entire amount as promised-- Oh the system will not let me do it. Hmm, Very odd.

10

Ronald

10 ago 2025

·

Se alojó 1 noche

The place was nice and clean and large and quiet.

The place was nice and clean and large and quiet.

6

Jeanne

25 abr 2025

·

Se alojó 4 noches

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

10

Pamela

22 dic 2024

·

Se alojó 1 noche

Room was clean and spacious

Room was clean and spacious

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se elogia con frecuencia por ser amable y atento, y muchos destacan al personal de recepción. Varios huéspedes informaron de problemas con el registro de entrada nocturno, las cancelaciones o los reembolsos, y la ocasional falta de respuesta.

Reseñas de huéspedes relacionadas

2

April

30 oct 2024

·

Se alojó 1 noche

I drove 10 hours. Made reservation with Expedia. Get to the hotel and they said they have no vacancies and I need to find other accommodations. Deborah( the lady who working the desk) canceled the reservation and said I wouldn’t be charged. I took a snapshot of her iPad with the cancellation number. I searched the app and tried to chat with someone… never got any response from the virtual chat. No phone number to talked to a live person. So aggravated. It’s 11:30pm and I’m scrambling to find a room- 2 women in a strange city. I ended up calling Best Western and booking though them. I had to back track 20 minutes in the opposite direction to find a place to stay tonight.

I drove 10 hours. Made reservation with Expedia. Get to the hotel and they said they have no vacancies and I need to find other accommodations. Deborah( the lady who working the desk) canceled the reservation and said I wouldn’t be charged. I took a snapshot of her iPad with the cancellation number. I searched the app and tried to chat with someone… never got any response from the virtual chat. No phone number to talked to a live person. So aggravated. It’s 11:30pm and I’m scrambling to find a room- 2 women in a strange city. I ended up calling Best Western and booking though them. I had to back track 20 minutes in the opposite direction to find a place to stay tonight.

10

Shearah

27 jul 2025

·

Se alojó 2 noches

Star Keisha and DeAndre from the front desk were very helpful. They treated my family with kindness and respect.

Star Keisha and DeAndre from the front desk were very helpful. They treated my family with kindness and respect.

10

Mark

25 mar 2023

·

Se alojó 3 noches

The front desk and staff were fantastic. Friendly and competent! We stayed for 4 nights, showed up LATE, couldn't find and Uber... They were very accommodating even when we arrived at 1am. Thank You !!

The front desk and staff were fantastic. Friendly and competent! We stayed for 4 nights, showed up LATE, couldn't find and Uber... They were very accommodating even when we arrived at 1am. Thank You !!

10

Jasmine

10 jul 2025

·

Se alojó 1 noche

Great property, nice staff. Ms. Deborah was very nice, friendly, and welcoming

Great property, nice staff. Ms. Deborah was very nice, friendly, and welcoming

10

Lawrence

16 ene 2024

·

Se alojó 2 noches

The hospitality from the employees at this location was above and beyond! They did far more than they had to and were genuinely compassionate, kind people!

The hospitality from the employees at this location was above and beyond! They did far more than they had to and were genuinely compassionate, kind people!

4

Barrett

21 jul 2025

·

Se alojó 1 noche

Water damage to rooms left me without a place to stay. That can happen. The problem is that my pre-paid reservation has still not been refunded. I took a photo of the computer screen at the front desk showing they had cancelled my room. I sent this to a Hotels.com supervisor via their Chat feature. They said that this wasn’t sufficient because it’s on the hotel’s internal system - no kidding! Hotels.com says the hotel requires a written inquiry from them and then they confirm the room was unavailable. Well, this was supposedly done when I was live chatting but nothing has happened. The hotel is almost impossible to contact as they don’t answer the phone. How many days does it take for these two organizations to communicate and process the refund? Or maybe they just want to charge for service they failed to render.

Water damage to rooms left me without a place to stay. That can happen. The problem is that my pre-paid reservation has still not been refunded. I took a photo of the computer screen at the front desk showing they had cancelled my room. I sent this to a Hotels.com supervisor via their Chat feature. They said that this wasn’t sufficient because it’s on the hotel’s internal system - no kidding! Hotels.com says the hotel requires a written inquiry from them and then they confirm the room was unavailable. Well, this was supposedly done when I was live chatting but nothing has happened. The hotel is almost impossible to contact as they don’t answer the phone. How many days does it take for these two organizations to communicate and process the refund? Or maybe they just want to charge for service they failed to render.

10

Chad

3 may 2025

·

Se alojó 1 noche

Best thing about this place is the front desk staff. They make my time spent away from home feel like they are my new neighbors. Again the price is on point for weekly or monthly stays. You would expect to pay more but nope it’s perfectly reasonable

Best thing about this place is the front desk staff. They make my time spent away from home feel like they are my new neighbors. Again the price is on point for weekly or monthly stays. You would expect to pay more but nope it’s perfectly reasonable

10

Chad

3 may 2025

·

Se alojó 1 noche

Always a pleasure to stay here when I need to get away from home. Been here many times even months at time. The affordability and location is great. Staff on point. Front desk makes me feel right at home. From dishes to fresh linens and the ability to do my laundry at my leisure. You can’t get anything better. Great example of Extended Stay Germantown West

Always a pleasure to stay here when I need to get away from home. Been here many times even months at time. The affordability and location is great. Staff on point. Front desk makes me feel right at home. From dishes to fresh linens and the ability to do my laundry at my leisure. You can’t get anything better. Great example of Extended Stay Germantown West

2

Amanda

22 jul 2025

·

Se alojó 2 noches

The hotel had talked with me about my reservation earlier that day but since we didn't arrive until after midnight, they cancelled my room and charged my card. I was so irate and confused and No refund.

The hotel had talked with me about my reservation earlier that day but since we didn't arrive until after midnight, they cancelled my room and charged my card. I was so irate and confused and No refund.

10

Shamaria

27 jul 2025

·

Se alojó 1 noche

Staff was AMAZING and Derick was always cleaning and making all areas smell so good!! Would stay again

Staff was AMAZING and Derick was always cleaning and making all areas smell so good!! Would stay again

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

En general, un entorno tranquilo y conveniente en Germantown con fácil acceso a la autopista y aparcamiento; algunos huéspedes vieron seguridad en el lugar. Algunos informes mencionan sentirse inseguros o incidentes en el aparcamiento, por lo que se recomienda precaución.

Reseñas de huéspedes relacionadas

10

Nathaniel

26 sept 2024

·

Se alojó 1 noche

I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,

I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,

4

missy

28 abr 2024

·

Se alojó 1 noche

The room had a smell that was horrible. It was like they cleaned with 3 day old dirty mop water that had bleach poured in with it. The perosn 2 rooms down played music so loud all night! We complained and the front desk clerk said 3 others had complained so she called the room and the music stopped fir 15 minutes then started back. When we left this morning, after getting no sleep, we came out to the parklot where windows had been shattered out of several cars and their belongings wete all over the lot. I definitely will not be staying here again.

The room had a smell that was horrible. It was like they cleaned with 3 day old dirty mop water that had bleach poured in with it. The perosn 2 rooms down played music so loud all night! We complained and the front desk clerk said 3 others had complained so she called the room and the music stopped fir 15 minutes then started back. When we left this morning, after getting no sleep, we came out to the parklot where windows had been shattered out of several cars and their belongings wete all over the lot. I definitely will not be staying here again.

8

Chad

4 nov 2024

·

Se alojó 3 noches

Affordable rate spacious rooms conveniently located near a main business street

Affordable rate spacious rooms conveniently located near a main business street

10

Kameron

26 oct 2025

·

Se alojó 1 noche

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

Would stay here again. Very clean, plenty of towels, a/c works great, pet friendly, staff is cool, quiet area, and everything there is in working condition. Would recommend!

8

Ricky

13 jun 2024

·

Se alojó 1 noche

Nice and out the way

Nice and out the way

8

Ronald

18 ago 2024

·

Se alojó 1 noche

Good stay for the price. Clean room, safe area, quiet

Good stay for the price. Clean room, safe area, quiet

6

Lauren

9 nov 2025

·

Se alojó 1 noche

Nice staff, pretty safe location. Rooms are very overpriced.

Nice staff, pretty safe location. Rooms are very overpriced.

10

Cory

16 mar 2024

·

Se alojó 3 noches

Awesome location

Awesome location

10

Chad

31 oct 2024

·

Se alojó 1 noche

Easy parking, saw security and clean outside of premises

Easy parking, saw security and clean outside of premises

2

Rachel

6 sept 2024

·

Se alojó 1 noche

If I wasn't so exhausted from driving 11 hours I would NOT have stayed here. My room was gross. There was mold ALL over the chairs (I have pictures), which when I saw that made me question the rest of the cleanliness in my room. My sheets were all pilly and super used. There was no breakfast in the morning as advertised. The only thing that was good about my stay was the woman who checked me in, Deborah. She was super friendly and accommodating -- if only that were enough. I also felt unsafe, and had to clear out my car because apparently there have been issues with break-in's and the hotel had a sign saying they weren't responsible if that happened in their parking lot. If I'd had any idea this place would be like this I wouldn't have booked a room. The photos on the listing are super deceptive, obviously shots taken from the 2 rooms in the hotel that aren't super gross and sleazy.

If I wasn't so exhausted from driving 11 hours I would NOT have stayed here. My room was gross. There was mold ALL over the chairs (I have pictures), which when I saw that made me question the rest of the cleanliness in my room. My sheets were all pilly and super used. There was no breakfast in the morning as advertised. The only thing that was good about my stay was the woman who checked me in, Deborah. She was super friendly and accommodating -- if only that were enough. I also felt unsafe, and had to clear out my car because apparently there have been issues with break-in's and the hotel had a sign saying they weren't responsible if that happened in their parking lot. If I'd had any idea this place would be like this I wouldn't have booked a room. The photos on the listing are super deceptive, obviously shots taken from the 2 rooms in the hotel that aren't super gross and sleazy.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es muy limitado para llevar (normalmente café, magdalenas, barras de granola o avena instantánea) y a veces no está disponible o se agota pronto.

Reseñas de huéspedes relacionadas

4

Reniel Lugo

9 nov 2024

·

Se alojó 5 noches

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

I spend 5 nights in this hotel where I just slept during my stay, didn’t spent much time during the day. The room was stinky and not very clean, no toilet paper, sticky floor and noisy at night. Staff was ok, breakfast grab and go was not provided. I asked in the front desk and the guy told me they were having problems with supplies. Fire alarm activated around 3 am one night. I asked in the front desk and they told me they didn’t know what happened. I came here with very low expectations anyways.

4

Jonathan

12 nov 2024

·

Se alojó 3 noches

Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location

Room felt dirty. Slight rain and the whole parking lot is flooded, Fire alarm went off in the middle of night multiple times. They didn’t have coffee out every morning. Cheap for great location

10

Sharon

6 ene 2024

·

Se alojó 1 noche

Front desk worker was very nice and helpful. I just wish you all will have better breakfast food

Front desk worker was very nice and helpful. I just wish you all will have better breakfast food

2

Kevin

8 jun 2025

·

Se alojó 1 noche

I don't understand the high rating on this property. If you are a couple or a family I would NOT recommend this hotel. The majority of the patrons are construction workers and truck drivers. The parking lot is full of work vehicles and trucks with trailers. My wife and I checked in around 10:30 PM and there were several men "loitering" in the parking lot. The hotel and rooms are clean, but VERY worn. The shower was very old, the sink was old, the kitchen was worn out. The breakfast an absolute joke. Hot water, coffee, pre-packaged muffins and one granola bar. There was a box of Quaker instand oatmeal that you have to eat from a coffee cup. I would nerver stay at this "hotel" again. I want to say that the staff was extremely nice.

I don't understand the high rating on this property. If you are a couple or a family I would NOT recommend this hotel. The majority of the patrons are construction workers and truck drivers. The parking lot is full of work vehicles and trucks with trailers. My wife and I checked in around 10:30 PM and there were several men "loitering" in the parking lot. The hotel and rooms are clean, but VERY worn. The shower was very old, the sink was old, the kitchen was worn out. The breakfast an absolute joke. Hot water, coffee, pre-packaged muffins and one granola bar. There was a box of Quaker instand oatmeal that you have to eat from a coffee cup. I would nerver stay at this "hotel" again. I want to say that the staff was extremely nice.

2

Stefan

19 jun 2025

·

Se alojó 1 noche

We got there late at night around12:30AM after a long and stormy drive. We went into the lobby to check in where there was no clerk. There was no bell or any obvious way to get their attention. My husband clapped his hands loudly to get someone’s attention, the clerk came out and yelled at him saying, “There are people living here you need to be quiet.” Once we got to our room, the bathroom knob was broken and came off in our hand. There was what looked like blood on the wall by the trash can in the bathroom. The shower was difficult to figure out to turn on, get to temperature, and turn off. The TV remote was sticky. I reserved a room with a sofa bed, but there was no sofa bed. The ad states free breakfast which was muffins, granola bars, and coffee. We were talking about staying another night before we got there but did not even want to stay the night at all. I would give 0 stars but can’t. The beds were comfortable though.

We got there late at night around12:30AM after a long and stormy drive. We went into the lobby to check in where there was no clerk. There was no bell or any obvious way to get their attention. My husband clapped his hands loudly to get someone’s attention, the clerk came out and yelled at him saying, “There are people living here you need to be quiet.” Once we got to our room, the bathroom knob was broken and came off in our hand. There was what looked like blood on the wall by the trash can in the bathroom. The shower was difficult to figure out to turn on, get to temperature, and turn off. The TV remote was sticky. I reserved a room with a sofa bed, but there was no sofa bed. The ad states free breakfast which was muffins, granola bars, and coffee. We were talking about staying another night before we got there but did not even want to stay the night at all. I would give 0 stars but can’t. The beds were comfortable though.

10

Pankaj

26 abr 2025

·

Se alojó 4 noches

Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.

Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.

10

JEAN

13 abr 2025

·

Se alojó 2 noches

Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.

Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.

6

Jeanne

25 abr 2025

·

Se alojó 4 noches

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.

10

John

29 ene 2024

·

Se alojó 2 noches

Breakfast was gone by 8am No OATMEAL Or GRiTS!!!

Breakfast was gone by 8am No OATMEAL Or GRiTS!!!

8

James

4 feb 2024

·

Se alojó 1 noche

The room was ok. The facility was ok. The breakfast shouldn't even be called that. You're lucky if you get a granola bar. You might find an oatmeal packet, but that was the extent of it. The overall cleaniness was above average but could be better. The bed should have been thrown away years ago. If you keep your expectations in check, realizing that you didn't pay as much as some other places so you shouldn't things expect things the same as other places, you'll be happy...and we were.

The room was ok. The facility was ok. The breakfast shouldn't even be called that. You're lucky if you get a granola bar. You might find an oatmeal packet, but that was the extent of it. The overall cleaniness was above average but could be better. The bed should have been thrown away years ago. If you keep your expectations in check, realizing that you didn't pay as much as some other places so you shouldn't things expect things the same as other places, you'll be happy...and we were.

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8

Barbara

1 oct 2025

·

Se alojó 3 noches

Todo muy aciado

Todo muy aciado

2

Markee

hace 5 días

·

Se alojó 1 noche

Manager tried to enter our room in middle of night. Knocked several times prior but would not identify himself until after he tried to open door. Thank goodness we had the safety latch on. Could not call front desk after he tried entering as the phone in the room didn’t work. Did not allow entry and looked up number online and called the front desk she said it was manager and he had to look at fire alarm…this is 10:30 pm. Seriously??!!

Manager tried to enter our room in middle of night. Knocked several times prior but would not identify himself until after he tried to open door. Thank goodness we had the safety latch on. Could not call front desk after he tried entering as the phone in the room didn’t work. Did not allow entry and looked up number online and called the front desk she said it was manager and he had to look at fire alarm…this is 10:30 pm. Seriously??!!

6

Heather

la semana pasada

·

Se alojó 2 noches

Supposed to be smoke free. Hotel smelt like weed. Smoke alarm was hanging by wires in the room. And AC kept working and stopping on its on

Supposed to be smoke free. Hotel smelt like weed. Smoke alarm was hanging by wires in the room. And AC kept working and stopping on its on

6

Donna

hace 4 semanas

·

Se alojó 1 noche

We would have liked a little more breakfast

We would have liked a little more breakfast

2

Jalessa

15 ago 2026

·

Se alojó 4 noches

Be not deceived by the pictures! When I arrived to check in the front desk clerk made it know they are a smoke free hotel, yet when I went in the first room someone had been smoking in it. Second room was stuffy and Iike someone checked in already. Third room was better (When the clerk from the front desk came to the smoked room she didn’t even go into the room just open the door, step back then denied the smell but offered another room by the way!). Every door is a push pull door my fellow wheelchair users, but please only use the front because the back door coming in smells like weed all the time( that’s also the staircase)! Yes they have an onsite laundry facility that’s great! It’s $4.00 to wash or dry by the way! When I forgot my fabric softener the clerk said it’s a charge per dryer sheet but she’d have to get back with me on a price. After being there a few days I needed more wash cloths since housekeeping doesn’t come in daily and was told to bring the dirty ones down to get new ones and the same for sheets. When I wanted to complain the point of contact walked in while I was talking, grabbed money and left. No type of acknowledgment. The breakfast is not what you think either! They call it a grab and go… but it’s nothing to grab! Never and I do mean never again! One positive is the beds are wheelchair height. If you sweat in your sleep take the plastic mattress protector off! Water not very hot!

Be not deceived by the pictures! When I arrived to check in the front desk clerk made it know they are a smoke free hotel, yet when I went in the first room someone had been smoking in it. Second room was stuffy and Iike someone checked in already. Third room was better (When the clerk from the front desk came to the smoked room she didn’t even go into the room just open the door, step back then denied the smell but offered another room by the way!). Every door is a push pull door my fellow wheelchair users, but please only use the front because the back door coming in smells like weed all the time( that’s also the staircase)! Yes they have an onsite laundry facility that’s great! It’s $4.00 to wash or dry by the way! When I forgot my fabric softener the clerk said it’s a charge per dryer sheet but she’d have to get back with me on a price. After being there a few days I needed more wash cloths since housekeeping doesn’t come in daily and was told to bring the dirty ones down to get new ones and the same for sheets. When I wanted to complain the point of contact walked in while I was talking, grabbed money and left. No type of acknowledgment. The breakfast is not what you think either! They call it a grab and go… but it’s nothing to grab! Never and I do mean never again! One positive is the beds are wheelchair height. If you sweat in your sleep take the plastic mattress protector off! Water not very hot!

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $75	18 $84	19 $84
20 $75	21 $78	22 $82	23 $78	24 $78	25 $92	26 $92
27 $81	28 $82	29 $82	30 $82

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.