Marsai Hotel Boutique
From
US$ 278
/noite
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From
US$ 278
/noite
Sobre este alojamento
Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma loja de presentes/quio...
Comodidades
Participe nas várias atividades recreativas do local, incluindo uma piscina exterior, ou aprecie soberbas vistas a partir da açoteia. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. Há estacionamento grátis no local.
Restaurante
Para recarregar baterias, venha até ao restaurante dMarsai Hotel Boutique, ou dê um salto até snack-bar/pastelaria. Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar junto à piscina.
Quartos
Sinta-se em casa num dos 25 quartos com ar condicionado e Smart TV. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Ao alojar-se Marsai Hotel Boutique em Punta de Mita, ficará em frente à praia, a 5 minuto(s) de carro de Bahía de Banderas e a 8 minuto(s) de Playa Punta de Mita. Este hotel de praia está a 14 km (8,7 mi) de Praia de Sayulita e a 20,4 km (12,7 mi) de Mercado de San Pancho Nayarit.
O que há nas proximidades
Praia Careyeros(0.5 milhas)
Campo de Golfe de Litibu(1.3 milhas)
Clube de Golfe Higuera(1.6 milhas)
Playa Punta de Mita(2.1 milhas)
Bahía de Banderas(2.2 milhas)
Playa El Anclote(2.5 milhas)
Campo de Golfe Punta Mita(3 milhas)
Campo de Golfe Punta Mita Four Seasons(3.2 milhas)
Clube de Golfe de Punta Mita(3.3 milhas)
Aventuras de Punta Mita(3.5 milhas)
Piscina do Mar de Punta de Mita(5.7 milhas)
Playa Destiladeras(6.5 milhas)
Rancho Mi Chaparrita(6.7 milhas)
Colina do Gringo(8.1 milhas)
Plaza de Sayulita(8.3 milhas)
O aeroporto principal mais próximo é o de Puerto Vallarta, Jalisco (PVR-Aeroporto Internacional Licenciado Gustavo Diaz Ordaz)(35.2 milhas)
Serviço de lavandaria
Elevador
Cofre
Toalhas
Depósito de bagagem
Área designada para fumadores
Localização
Careyeros 116, Higuera Blanca, Punta Negra, Punta de Mita, Bahía de Banderas, Estado de Nayarit, México
Praia Careyeros (0.5 milhas)
Campo de Golfe de Litibu (1.3 milhas)
Clube de Golfe Higuera (1.6 milhas)
Playa Punta de Mita (2.1 milhas)
Bahía de Banderas (2.2 milhas)
Playa El Anclote (2.5 milhas)
Opções de quartos
11
Quarto Deluxe, 2 quartos, junto ao mar
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
11
Quarto Signature, 2 quartos, junto ao mar (Master Suite)
Detalhes do quarto
2 Camas De Casal Extragrandes
e 1 Sofá-Cama
Dormidas 5
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto de Luxo, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
258 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Júnior, vista parcial para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Marsai Hotel Boutique
8.6
Fabuloso
Com base em 324 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Marsai Hotel Boutique, os viajantes destacam as vistas deslumbrantes para o oceano, um restaurante no terraço com vistas panorâmicas e uma piscina infinita, mas também notam uma localização remota e de difícil acesso, com poucas opções nas proximidades, tornando um carro ou transporte pago quase essencial.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Marsai Hotel Boutique, os viajantes destacam as vistas deslumbrantes para o oceano, um restaurante no terraço com vistas panorâmicas e uma piscina infinita, mas também notam uma localização remota e de difícil acesso, com poucas opções nas proximidades, tornando um carro ou transporte pago quase essencial.
A qualidade da comida é amplamente elogiada, enquanto os preços podem parecer elevados e o serviço no restaurante ou serviço de quarto pode ser lento. Os hóspedes frequentemente elogiam a simpatia da equipe, mas relatam operações inconsistentes, falta de pessoal em alguns momentos e respostas lentas a problemas de manutenção. A limpeza e a manutenção variam de quartos muito limpos a reclamações recorrentes sobre odores de esgoto em áreas comuns e problemas ocasionais nos quartos, como falhas na TV, iluminação fraca no banheiro e vazamentos de encanamento. Espere uma estadia tranquila, focada na vista, com desvantagens em termos de conveniência e consistência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O restaurante/bar no terraço e uma piscina infinita com vistas deslumbrantes para o oceano são destaques recorrentes. O acesso e o estacionamento podem ser desafiadores em uma estrada de terra íngreme e acidentada, e o aquecimento da piscina e a exposição ao sol são inconsistentes.
Avaliações dos hóspedes relacionadas
2
Alonso
8 de fev. de 2024
·
A estadia foi de 2 noites
La verdad me deseciono la alberca helada y la comida horas para atender
La verdad me deseciono la alberca helada y la comida horas para atender
6
Sean
12 de fev. de 2024
·
A estadia foi de 4 noites
Down a dirt road and away from Punta Mita you are limited to their local car service. The trip to Sayulita ends up costing you around $40 for a 20 min ride. The return Uber from Sayulita is about $12. There's nothing to walk to from the hotel basically either so you're stuck having to get a car into Punta Mita, $20 one way for shops, restaurants etc. The view was nice and the hotels clean but its a but uninspiring tbh. Also the pool doesnt get sun til about 1:30/2p bc of how its built. We actually left early and ate the final night to go back to Vallarta
Down a dirt road and away from Punta Mita you are limited to their local car service. The trip to Sayulita ends up costing you around $40 for a 20 min ride. The return Uber from Sayulita is about $12. There's nothing to walk to from the hotel basically either so you're stuck having to get a car into Punta Mita, $20 one way for shops, restaurants etc. The view was nice and the hotels clean but its a but uninspiring tbh. Also the pool doesnt get sun til about 1:30/2p bc of how its built. We actually left early and ate the final night to go back to Vallarta
10
David
4 de jun. de 2023
·
A estadia foi de 5 noites
Upon arriving, had to wait 10 minutes for someone to show up to the front desk to check me in. The shower head had so much buildup that it didn’t shoot down, it shot angled everywhere. The area around this resort is under construction, so yes it looks pretty bad around this resorts. Beyond these three things. The facility is in great shape, the restaurant is amazing and the view is even better. The bar upstairs and poolside is great. My room was turned over daily, housekeeping really did a good job. The staff (excluding checkin) was amazing, even helping me carry food/beverage back to my room. However, you can’t miss the view from the rooftop restaurant. Sunrise and sunset from here is breath-taking! Also, the AC was amazing in my room. I would definitely stay here again. It does take a little bit to get here from PVR, but i was here for a wedding at St Regis. I took taxis to and from there daily. The longest i waited for a taxi was maybe 10 minutes.
Upon arriving, had to wait 10 minutes for someone to show up to the front desk to check me in. The shower head had so much buildup that it didn’t shoot down, it shot angled everywhere. The area around this resort is under construction, so yes it looks pretty bad around this resorts. Beyond these three things. The facility is in great shape, the restaurant is amazing and the view is even better. The bar upstairs and poolside is great. My room was turned over daily, housekeeping really did a good job. The staff (excluding checkin) was amazing, even helping me carry food/beverage back to my room. However, you can’t miss the view from the rooftop restaurant. Sunrise and sunset from here is breath-taking! Also, the AC was amazing in my room. I would definitely stay here again. It does take a little bit to get here from PVR, but i was here for a wedding at St Regis. I took taxis to and from there daily. The longest i waited for a taxi was maybe 10 minutes.
6
Koni
31 de mar. de 2023
·
A estadia foi de 2 noites
Property is good but they dump the waste to the ocean and smelled bad in the hallways, Elevators and outside of the hotel. Good parts are: 1. Property is fairly new & small (25 rooms) and modern. The rooms are nice & clean. Rooms did not have the smell. 2. The Ocean View was great. 3. Swimming pool was clean and warm. 4.The Rooftop Restaurant is awesome & the view is beautiful . The food was great w good chef’s touch. Venessa and Fernando were very kind & pleasant. 5. Front desk person was kind and gave us a late checkout. 6. The Beach infront of the hotel had lots of rocks but beautiful beach with soft sand is at about 200 ft from it. 7. The hotel has a great potential to be a quaint boutique destination if they take care of the smell coming from their waste.
Property is good but they dump the waste to the ocean and smelled bad in the hallways, Elevators and outside of the hotel. Good parts are: 1. Property is fairly new & small (25 rooms) and modern. The rooms are nice & clean. Rooms did not have the smell. 2. The Ocean View was great. 3. Swimming pool was clean and warm. 4.The Rooftop Restaurant is awesome & the view is beautiful . The food was great w good chef’s touch. Venessa and Fernando were very kind & pleasant. 5. Front desk person was kind and gave us a late checkout. 6. The Beach infront of the hotel had lots of rocks but beautiful beach with soft sand is at about 200 ft from it. 7. The hotel has a great potential to be a quaint boutique destination if they take care of the smell coming from their waste.
8
Barry
19 de nov. de 2023
·
A estadia foi de 4 noites
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
8
Michelle
13 de mar. de 2023
·
A estadia foi de 11 noites
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
8
Jesus
8 de out. de 2023
·
A estadia foi de 2 noites
The beach view was great from our ocean front room and from the infinity pool.
The beach view was great from our ocean front room and from the infinity pool.
10
Larry
10 de dez. de 2022
·
A estadia foi de 4 noites
it was not a luxury property but for the price it was more than we expected. the only negative is the pool area is in the shade in the morning
it was not a luxury property but for the price it was more than we expected. the only negative is the pool area is in the shade in the morning
8
Melanie Rene
9 de jan. de 2023
·
A estadia foi de 19.364 noites
We loved being so close to the ocean. The pool is uniquely set up for people to be able to easily read and watch the waves roll in. Comfortable cabanas are available on the beach and we weren’t inundated by locals selling their wears. The staff is friendly and do everything to make your stay as pleasant as possible. The parking garage had a terrible odour that I don’t believe was temporary and the dirt road down the hill to the hotel was full of pot holes but that was also kind of a fun challenge.
We loved being so close to the ocean. The pool is uniquely set up for people to be able to easily read and watch the waves roll in. Comfortable cabanas are available on the beach and we weren’t inundated by locals selling their wears. The staff is friendly and do everything to make your stay as pleasant as possible. The parking garage had a terrible odour that I don’t believe was temporary and the dirt road down the hill to the hotel was full of pot holes but that was also kind of a fun challenge.
10
Emmanuela
14 de fev. de 2023
·
A estadia foi de 1 noite
Todo muy bien, tranquilo, limpio, y la piscina estaba con agua tibia!!! Lo cual me parecio excelente. Solo hubieron 2 detalles Cuandi llegamos no estaba lista la habitacion, pero tampoco demoraron mucho Solo habia un bote de basura para todo el cuarto
Todo muy bien, tranquilo, limpio, y la piscina estaba con agua tibia!!! Lo cual me parecio excelente. Solo hubieron 2 detalles Cuandi llegamos no estaba lista la habitacion, pero tampoco demoraron mucho Solo habia un bote de basura para todo el cuarto
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A arrumação é frequentemente elogiada e muitos quartos parecem limpos e novos, mas relatos de odores de esgoto nos níveis inferiores ou áreas comuns e problemas ocasionais no quarto (roupa de cama manchada, vazamentos, sem água quente) mostram uma manutenção inconsistente.
Avaliações dos hóspedes relacionadas
10
Laura
1 de out. de 2023
·
A estadia foi de 1 noite
Beautiful property right on the beach., Easiest of check-in. Great customer service
Beautiful property right on the beach., Easiest of check-in. Great customer service
6
Barton
30 de jan. de 2023
·
A estadia foi de 7 noites
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
6
Koni
31 de mar. de 2023
·
A estadia foi de 2 noites
Property is good but they dump the waste to the ocean and smelled bad in the hallways, Elevators and outside of the hotel. Good parts are: 1. Property is fairly new & small (25 rooms) and modern. The rooms are nice & clean. Rooms did not have the smell. 2. The Ocean View was great. 3. Swimming pool was clean and warm. 4.The Rooftop Restaurant is awesome & the view is beautiful . The food was great w good chef’s touch. Venessa and Fernando were very kind & pleasant. 5. Front desk person was kind and gave us a late checkout. 6. The Beach infront of the hotel had lots of rocks but beautiful beach with soft sand is at about 200 ft from it. 7. The hotel has a great potential to be a quaint boutique destination if they take care of the smell coming from their waste.
Property is good but they dump the waste to the ocean and smelled bad in the hallways, Elevators and outside of the hotel. Good parts are: 1. Property is fairly new & small (25 rooms) and modern. The rooms are nice & clean. Rooms did not have the smell. 2. The Ocean View was great. 3. Swimming pool was clean and warm. 4.The Rooftop Restaurant is awesome & the view is beautiful . The food was great w good chef’s touch. Venessa and Fernando were very kind & pleasant. 5. Front desk person was kind and gave us a late checkout. 6. The Beach infront of the hotel had lots of rocks but beautiful beach with soft sand is at about 200 ft from it. 7. The hotel has a great potential to be a quaint boutique destination if they take care of the smell coming from their waste.
2
dustin
9 de fev. de 2024
·
A estadia foi de 3 noites
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
8
Michelle
13 de mar. de 2023
·
A estadia foi de 11 noites
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
8
Olivia
30 de jan. de 2023
·
A estadia foi de 4 noites
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
10
Maria Ilda
13 de ago. de 2023
·
A estadia foi de 3 noites
El hotel es muy limpio, el personal es muy amable, la comida es excelente. Se recomienda rentar automóvil si van a visitar lugares.
El hotel es muy limpio, el personal es muy amable, la comida es excelente. Se recomienda rentar automóvil si van a visitar lugares.
10
Ricardo Curiel
3 de jul. de 2023
·
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
2
Hassan Chaul
1 de mar. de 2024
·
Poco personal, almohada manchada de sangre y no la cambiaron por que “el personal de limpieza ya se habia retirado”, pasillos y ventanas de apariencia sucia.
Poco personal, almohada manchada de sangre y no la cambiaron por que “el personal de limpieza ya se habia retirado”, pasillos y ventanas de apariencia sucia.
8
Melanie Rene
9 de jan. de 2023
·
A estadia foi de 19.364 noites
We loved being so close to the ocean. The pool is uniquely set up for people to be able to easily read and watch the waves roll in. Comfortable cabanas are available on the beach and we weren’t inundated by locals selling their wears. The staff is friendly and do everything to make your stay as pleasant as possible. The parking garage had a terrible odour that I don’t believe was temporary and the dirt road down the hill to the hotel was full of pot holes but that was also kind of a fun challenge.
We loved being so close to the ocean. The pool is uniquely set up for people to be able to easily read and watch the waves roll in. Comfortable cabanas are available on the beach and we weren’t inundated by locals selling their wears. The staff is friendly and do everything to make your stay as pleasant as possible. The parking garage had a terrible odour that I don’t believe was temporary and the dirt road down the hill to the hotel was full of pot holes but that was also kind of a fun challenge.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Quartos modernos com varandas oferecem vistas fortes para o oceano, embora os tamanhos variem e alguns layouts não tenham sol. Vários hóspedes mencionam ruído perto da cozinha ou restaurante e problemas de manutenção, como TVs não funcionando, iluminação fraca no banheiro ou problemas com água quente.
Avaliações dos hóspedes relacionadas
4
Araceli Elizabeth
5 de dez. de 2023
·
Pagamos por el penthouse, en espera de que sus instalaciones fuesen acorde al costo de este hotel, ya que no es nada económico; estaba con los aperitivos de bienvenida viejos y con polvo, el frigobar vacío, los pisos con manchas de pintura y la mucama no cambió las sábanas durante la estancia, además, la habitación no tenía cortinas adecuadas para poder descansar, complica el que está arriba de la cocina y no aislaba el ruido, ponían música altísima desde las 7 am y hasta las 10 pm, sin consideración de los que en esa habitación estábamos, el room service pésimo, contestaban cuando querían, muy mala atención.
Pagamos por el penthouse, en espera de que sus instalaciones fuesen acorde al costo de este hotel, ya que no es nada económico; estaba con los aperitivos de bienvenida viejos y con polvo, el frigobar vacío, los pisos con manchas de pintura y la mucama no cambió las sábanas durante la estancia, además, la habitación no tenía cortinas adecuadas para poder descansar, complica el que está arriba de la cocina y no aislaba el ruido, ponían música altísima desde las 7 am y hasta las 10 pm, sin consideración de los que en esa habitación estábamos, el room service pésimo, contestaban cuando querían, muy mala atención.
6
Barton
30 de jan. de 2023
·
A estadia foi de 7 noites
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
4
Maryan
8 de mar. de 2023
·
A estadia foi de 4 noites
Habitaciones sin teléfono. No hay comunicación con recepción o room service. Baño con poca iluminación, sobre todo en el espejo. Ser huésped del hotel no es suficiente para que el restaurante cargue las comidas a la cuenta del cuarto. Hay que solicitarlo por aparte. Dejan botellas de agua en el cuarto pero no dejan vasos. No hay ni una silla en el lobby para esperar un taxi o reunirse con alguien. La entrada del hotel son gradas y no hay rampa para valijas. El acceso al hotel es calle de terracería sin iluminación, muy oscura y poco segura. La salida a la playa está descuidada y la playa está abandonada. No hay mantenimiento ni personal que atienda en la playa. El servicio de restaurante es deficiente y el personal tiene muy poco entrenamiento. Las personas que atienden en recepción tampoco están bien entrenados y no tienen la menor cortesía con los huéspedes que ingresan. Definitivamente no debiera llamarse Luxury boutique hotel porque está muy lejos ser de lujo. Está sobrevaluado al tener una calificación de 8.8 y Excelente. No merece más de 6.
Habitaciones sin teléfono. No hay comunicación con recepción o room service. Baño con poca iluminación, sobre todo en el espejo. Ser huésped del hotel no es suficiente para que el restaurante cargue las comidas a la cuenta del cuarto. Hay que solicitarlo por aparte. Dejan botellas de agua en el cuarto pero no dejan vasos. No hay ni una silla en el lobby para esperar un taxi o reunirse con alguien. La entrada del hotel son gradas y no hay rampa para valijas. El acceso al hotel es calle de terracería sin iluminación, muy oscura y poco segura. La salida a la playa está descuidada y la playa está abandonada. No hay mantenimiento ni personal que atienda en la playa. El servicio de restaurante es deficiente y el personal tiene muy poco entrenamiento. Las personas que atienden en recepción tampoco están bien entrenados y no tienen la menor cortesía con los huéspedes que ingresan. Definitivamente no debiera llamarse Luxury boutique hotel porque está muy lejos ser de lujo. Está sobrevaluado al tener una calificación de 8.8 y Excelente. No merece más de 6.
2
jose julio
13 de fev. de 2023
·
A estadia foi de 1 noite
Mucho ruido en el cuarto , que estaba arriba de la cocina y restaurante, muy mal planeado . El ambiente de parejas solamente y poco agradable .
Mucho ruido en el cuarto , que estaba arriba de la cocina y restaurante, muy mal planeado . El ambiente de parejas solamente y poco agradable .
10
Gonzalo David
25 de fev. de 2023
·
A estadia foi de 1 noite
Pequeño hotel boutique pero muy lindo, buenas condiciones y todas las habitaciones con vista al mar. Muy bueno el restaurante.
Pequeño hotel boutique pero muy lindo, buenas condiciones y todas las habitaciones con vista al mar. Muy bueno el restaurante.
2
dustin
9 de fev. de 2024
·
A estadia foi de 3 noites
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
8
Olivia
30 de jan. de 2023
·
A estadia foi de 4 noites
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
8
Jesus
8 de out. de 2023
·
A estadia foi de 2 noites
The beach view was great from our ocean front room and from the infinity pool.
The beach view was great from our ocean front room and from the infinity pool.
10
Ricardo Curiel
3 de jul. de 2023
·
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
8
LAURA
14 de nov. de 2023
·
A estadia foi de 2 noites
Nos dieron una habitación súper pequeña , no había sillas o un sofá no se si fuer porque la reserva fue por internet la vista fue hacia un muro de pared pero lo demás muy bien
Nos dieron una habitación súper pequeña , no había sillas o un sofá no se si fuer porque la reserva fue por internet la vista fue hacia un muro de pared pero lo demás muy bien
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática e atenciosa, com vários elogios específicos por nome. No entanto, os hóspedes também relatam falta de pessoal, respostas lentas, ausência de receção no final do dia e dificuldades na resolução de problemas ou reembolsos.
Avaliações dos hóspedes relacionadas
8
Cristina
11 de mar. de 2024
·
A estadia foi de 2 noites
Exelente servicio, en especial de Alvaro quien nos atendio en front desk.
Exelente servicio, en especial de Alvaro quien nos atendio en front desk.
10
Wilfred
18 de jan. de 2023
·
A estadia foi de 19.374 noites
This hotel is only a few years old so the management is still working on a few improvements. In fact we had a band playing one night on the roof to restaurant one evening which was very disruptive but to compensate us they gave us a deep discount for the remainder of our stay. We stayed for 8 days and with only 24 rooms it is not look for you to feel like family. The staff was wonderful add Richard our server went out of his way in all aspects of service and truly felt like a friend. As we went our excursions and into the various towns like Sayulita and Punta Mita coming back to the hotel was always a beautiful quite oasis. A few things to be aware of: As the hotel is about an hour from the airport you are best off to rent a car but if you are driving keep some cash with you as the police in the area have a prolific enforced tipping program in effect. We were stopped for going over a speed bump a little to fast and the officer would not give our licence back until we gave him $400 pesos to thank him for his kindness. This is still a far better option than the $110.00 US it costs to get there from the airport and the $60.00 US every time you go back to Puerto Vallarta. So bottom line is if we go back to Puerto Vallarta, this is where we would stay, and we would spend more time here walking the beach rather than going on excursions.
This hotel is only a few years old so the management is still working on a few improvements. In fact we had a band playing one night on the roof to restaurant one evening which was very disruptive but to compensate us they gave us a deep discount for the remainder of our stay. We stayed for 8 days and with only 24 rooms it is not look for you to feel like family. The staff was wonderful add Richard our server went out of his way in all aspects of service and truly felt like a friend. As we went our excursions and into the various towns like Sayulita and Punta Mita coming back to the hotel was always a beautiful quite oasis. A few things to be aware of: As the hotel is about an hour from the airport you are best off to rent a car but if you are driving keep some cash with you as the police in the area have a prolific enforced tipping program in effect. We were stopped for going over a speed bump a little to fast and the officer would not give our licence back until we gave him $400 pesos to thank him for his kindness. This is still a far better option than the $110.00 US it costs to get there from the airport and the $60.00 US every time you go back to Puerto Vallarta. So bottom line is if we go back to Puerto Vallarta, this is where we would stay, and we would spend more time here walking the beach rather than going on excursions.
10
Laura
1 de out. de 2023
·
A estadia foi de 1 noite
Beautiful property right on the beach., Easiest of check-in. Great customer service
Beautiful property right on the beach., Easiest of check-in. Great customer service
10
Heather
3 de jul. de 2023
·
A estadia foi de 2 noites
This hotel is worth checking out , it’s a little hidden which makes it feel more private, all the members of the staff are nice and they go an extra mile so you can feel comfortable and welcome, the restaurant has a great view and food is delicious. Thanks Alvaro for trying your best so we could feel comfortable.
This hotel is worth checking out , it’s a little hidden which makes it feel more private, all the members of the staff are nice and they go an extra mile so you can feel comfortable and welcome, the restaurant has a great view and food is delicious. Thanks Alvaro for trying your best so we could feel comfortable.
2
JAIME
27 de ago. de 2024
·
A estadia foi de 3 noites
Tengan mucho cuidado. Está lleno de insectos el cuarto, en hoteles te confirman que te incluye comida y ellos no te dicen que ya no sirve su restaurante. No hay servicio en el hotel después de las 4pm no hay recepción. Me tuve que ir del hotel y no me regresan mi dinero. Hoteles.com dice que el hotel no me lo quiere regresar y el hotel dice que hoteles.com no le ha pagado.
Tengan mucho cuidado. Está lleno de insectos el cuarto, en hoteles te confirman que te incluye comida y ellos no te dicen que ya no sirve su restaurante. No hay servicio en el hotel después de las 4pm no hay recepción. Me tuve que ir del hotel y no me regresan mi dinero. Hoteles.com dice que el hotel no me lo quiere regresar y el hotel dice que hoteles.com no le ha pagado.
10
Eduardo
31 de out. de 2023
·
A estadia foi de 2 noites
Great option, great staff and service, kudos to Alvaro
Great option, great staff and service, kudos to Alvaro
2
dustin
9 de fev. de 2024
·
A estadia foi de 3 noites
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
upon our check in we wanted to relac and watch some tv after a long day. both TV's in each room did not work. it took them 2 hours to tell us they couldnt fix them. on our second day they switched us to another room where the tv's worked. however the shower did not drain and it flooded the bathroom and walk in clostet and leaked out into the front entrance and into the second bed room. (the shower was running for under 2 mins. informed the front desk and it took them 2 hours and 45 mins before anyone came to the room to look at it and deal with it. then brushing our teeth the sink started to leak and instead of fixing it they just removed the P trap. there were weird stains all over the curtains that also made the curtains stick together. we contacted expedia and provided pictures and videos. upon requesting a refund the hotel would not answer any phone calls or requests. i would suggest you save your money and stay somewhere else
8
Jorge
27 de fev. de 2024
·
A estadia foi de 3 noites
The place is nice the view is great nothing to complain about the place! The food was good only thing I would said something is the service in the restaurant they need more people!
The place is nice the view is great nothing to complain about the place! The food was good only thing I would said something is the service in the restaurant they need more people!
10
Ricardo Curiel
3 de jul. de 2023
·
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
Los cuartos están enormes y super limpios! La atención del personal , maravillosa, en particular Álvaro y Fernando, de los pocos hoteles per friendly que hay en punta Mita y mis perritos estuvieron super Agusto, definitivamente regresaré!!! Super recomendado! La playa está a unos cuantos escalones de la alberca y está última siempre estuvo calientita y amena.
10
Julio
17 de jul. de 2023
·
A estadia foi de 7 noites
The staff was great. Very attentive to our every need. The room had a spectacular view of the ocean. The food was delicious and fresh. The drinks nice and well made.
The staff was great. Very attentive to our every need. The room had a spectacular view of the ocean. The food was delicious and fresh. The drinks nice and well made.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização isolada com vistas amplas para o oceano, mas o acesso é por estradas de terra íngremes e acidentadas e há pouco a uma distância caminhável; os táxis podem ser caros e um carro é comumente recomendado. As praias próximas são frequentemente rochosas e melhores para vistas do que para nadar.
Avaliações dos hóspedes relacionadas
6
Barton
30 de jan. de 2023
·
A estadia foi de 7 noites
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
Not what I would call a luxury boutique hotel. The hotel is only a couple of years old, but was expensive for what it had to offer. Could never get a real hot shower while we were there. Staff in the restaurant were great and the restaurant on the rooftop was really nice with beautiful views. The hotel is quite isolated with not much around it very close. My biggest complaint was there was no sun on the balconies at all, and only a little bit of sun by the pool area later in the afternoon. Still getting some sewage smell as well.
6
Sean
12 de fev. de 2024
·
A estadia foi de 4 noites
Down a dirt road and away from Punta Mita you are limited to their local car service. The trip to Sayulita ends up costing you around $40 for a 20 min ride. The return Uber from Sayulita is about $12. There's nothing to walk to from the hotel basically either so you're stuck having to get a car into Punta Mita, $20 one way for shops, restaurants etc. The view was nice and the hotels clean but its a but uninspiring tbh. Also the pool doesnt get sun til about 1:30/2p bc of how its built. We actually left early and ate the final night to go back to Vallarta
Down a dirt road and away from Punta Mita you are limited to their local car service. The trip to Sayulita ends up costing you around $40 for a 20 min ride. The return Uber from Sayulita is about $12. There's nothing to walk to from the hotel basically either so you're stuck having to get a car into Punta Mita, $20 one way for shops, restaurants etc. The view was nice and the hotels clean but its a but uninspiring tbh. Also the pool doesnt get sun til about 1:30/2p bc of how its built. We actually left early and ate the final night to go back to Vallarta
6
peter
22 de out. de 2023
·
A estadia foi de 3 noites
No coffee in room, have to wait until 8am to get coffee from restaurant. No phone in room. Remote location with extremely rough dirt road. Hard to see hotel from dirt roads needs signs and/or lights . Nice pool but no hand rails, easy to slip entering. Nice beach area. Staff very friendly and wish to be of the best help they can.. if your looking to be secluded with no amenities close by this works. Feel I would not return to this hotel. Nor would I recommend it.
No coffee in room, have to wait until 8am to get coffee from restaurant. No phone in room. Remote location with extremely rough dirt road. Hard to see hotel from dirt roads needs signs and/or lights . Nice pool but no hand rails, easy to slip entering. Nice beach area. Staff very friendly and wish to be of the best help they can.. if your looking to be secluded with no amenities close by this works. Feel I would not return to this hotel. Nor would I recommend it.
10
Christopher
23 de mar. de 2023
·
A estadia foi de 6 noites
It was very secluded! The facility was very nice. Room was spacious and the balcony overlooked the pool/beach/Ocean. The staff was amazing and so service oriented. A wonderful and unique experience. Special thanks to Maggie and Alvero.
It was very secluded! The facility was very nice. Room was spacious and the balcony overlooked the pool/beach/Ocean. The staff was amazing and so service oriented. A wonderful and unique experience. Special thanks to Maggie and Alvero.
8
Barry
19 de nov. de 2023
·
A estadia foi de 4 noites
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
10
Julio
26 de nov. de 2023
·
A estadia foi de 2 noites
La playa esta llena de piedras
La playa esta llena de piedras
8
Michelle
13 de mar. de 2023
·
A estadia foi de 11 noites
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
Staff was exceptional. Every single person. Location overall was good but parking is difficult and road to the property is very steep. Septic system was pumped about every third day and was done right at the entrance. However there was still leakage at the beach which smelled most everyday. Restaurant staff were over the top friendly and helpful. Views are breathtaking.
8
Olivia
30 de jan. de 2023
·
A estadia foi de 4 noites
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
Xiobella is a wonderful resort in a beautiful location. No doubt the best bang for your buck! Our room was on the 3rd floor facing the ocean and it didn\'t get much better than that! We saw whales from our bed and were able to sleep with the doors open to listen to the ocean and feel the breeze all night. The staff was very friendly and very accommodating. The chef made us the most delicious enchiladas! We had a very relaxing time, and walking on the beach in the morning was so wonderful. They offer tours to Marietas Islands and have private taxis for hire, but it was a bit pricey. We had a car, but ended up having to pay off the cops for "speeding" so in the end it may have been cheaper to get driven around... My only concern was the smell of the septic in the basement. Had we not been on the 3rd floor and had not had a nice ocean breeze, the air quality may have been different. Something to consider for those hot days with not much wind...although it may not be an issue. Who knows. Also, make sure you carry cash on you to tip the wait staff. Most of our cash had to be given to the police officers who pulled us over so we didn\'t have much to give and they don\'t leave a "tip" option on the receipt when charging to your room. One of the waiters was very aggressive in letting us know that we need to be writing in a tip. We gave a tip at the end when settling our bill, but that didn\'t seem like the easiest option...overall, I\'d recommend it to a friend...
10
Edgar Orlando
16 de nov. de 2024
·
A estadia foi de 2 noites
El personal excelente, pero el hotel está en medio de la nada, sin carro no es buena idea, está aislado de todo y no hay restaurante en el hotel ni cerca de la propiedad, ni tiendas, la única solución es llevar automóvil.
El personal excelente, pero el hotel está en medio de la nada, sin carro no es buena idea, está aislado de todo y no hay restaurante en el hotel ni cerca de la propiedad, ni tiendas, la única solución es llevar automóvil.
10
Warren
29 de jan. de 2023
·
A estadia foi de 7 noites
Great restful retreat. Views of the ocean are amazing. Love then infinity pool and bar area. Food was excellent. Staff friendly and attentive. Only 10 min drive to the cute town of Punta Mita.
Great restful retreat. Views of the ocean are amazing. Love then infinity pool and bar area. Food was excellent. Staff friendly and attentive. Only 10 min drive to the cute town of Punta Mita.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é frequentemente elogiada como deliciosa, com um restaurante no terraço que oferece excelentes vistas. Alguns hóspedes acharam o café da manhã básico, o serviço lento ou com falta de pessoal e os preços das refeições e dos coquetéis um pouco altos.
Avaliações dos hóspedes relacionadas
10
Timothy
4 de dez. de 2023
·
A estadia foi de 2 noites
Beautiful place, great food!!!
Beautiful place, great food!!!
10
David
4 de jun. de 2023
·
A estadia foi de 5 noites
Upon arriving, had to wait 10 minutes for someone to show up to the front desk to check me in. The shower head had so much buildup that it didn’t shoot down, it shot angled everywhere. The area around this resort is under construction, so yes it looks pretty bad around this resorts. Beyond these three things. The facility is in great shape, the restaurant is amazing and the view is even better. The bar upstairs and poolside is great. My room was turned over daily, housekeeping really did a good job. The staff (excluding checkin) was amazing, even helping me carry food/beverage back to my room. However, you can’t miss the view from the rooftop restaurant. Sunrise and sunset from here is breath-taking! Also, the AC was amazing in my room. I would definitely stay here again. It does take a little bit to get here from PVR, but i was here for a wedding at St Regis. I took taxis to and from there daily. The longest i waited for a taxi was maybe 10 minutes.
Upon arriving, had to wait 10 minutes for someone to show up to the front desk to check me in. The shower head had so much buildup that it didn’t shoot down, it shot angled everywhere. The area around this resort is under construction, so yes it looks pretty bad around this resorts. Beyond these three things. The facility is in great shape, the restaurant is amazing and the view is even better. The bar upstairs and poolside is great. My room was turned over daily, housekeeping really did a good job. The staff (excluding checkin) was amazing, even helping me carry food/beverage back to my room. However, you can’t miss the view from the rooftop restaurant. Sunrise and sunset from here is breath-taking! Also, the AC was amazing in my room. I would definitely stay here again. It does take a little bit to get here from PVR, but i was here for a wedding at St Regis. I took taxis to and from there daily. The longest i waited for a taxi was maybe 10 minutes.
2
Edgar
6 de fev. de 2024
·
A estadia foi de 2 noites
Literal dos horas para llevar servicio al cuarto, me mandaron a una habitacion con fuga de agua en el piso aun a sabiendas del recepcionista, el clima estaba frio y no prendieron el boiler para calentar el agua de la alberca. El desayuno que pagas es solo la mitad de un homelet montado en un pan bimbo, es un hotel caro con un servicio muy deficiente. No lo recomiendo.
Literal dos horas para llevar servicio al cuarto, me mandaron a una habitacion con fuga de agua en el piso aun a sabiendas del recepcionista, el clima estaba frio y no prendieron el boiler para calentar el agua de la alberca. El desayuno que pagas es solo la mitad de un homelet montado en un pan bimbo, es un hotel caro con un servicio muy deficiente. No lo recomiendo.
8
Barry
19 de nov. de 2023
·
A estadia foi de 4 noites
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
The restaurant is outstanding. The beach is a surfing area not great for general swimming or snorkling. The view is awesome and so are the staff. we had a two bedroom which was nice. No sitting in the room but a nice balcony. Pool is fine.
4
Xocotzin
2 de nov. de 2023
·
Complicado, trataré de resumir. Lo casi mejor: El restaurante. Muy rico, un restaurante de chef normal, los precios de los platos son altos, pero normales para un restaurante de chef. Casi mejor porque los cócteles son carisimos, 250 por un gin n tonic es una locura, y al final con esos precios, si vas a pasar varios días en el hotel, es carisimo. Lo bueno: El hotel se ve nuevo, incluso las habitaciones huelen recién pintadas. Esta limpio. Piscina climatizada (aunque aparentemente no siempre por otros comentarios que he leído) y la vista es lo mejor, definitivamente. Lo malo: Los detalles. No hay forma de justificar el título de "hotel boutique luxury", ni siquiera creo que se le pueda llamar completamente hotel, tiene problemas muy básicos de atención a clientes. Nunca nos dejaron ni una botella de agua, el control de nuestra tele no funcionaba, lo reportamos, nos dijeron que por la hora teníamos que esperar al técnico al día siguente y no lo arreglaron, nunca funcionó. La caja fuerte estaba cerrada, nos dijeron que cuando limpiaran la iban a dejar abierta, nunca paso. La música de la piscina a todo volumen todo el día. Un día en el estacionamiento oímos que el penthouse no tenia agua caliente. Poco personal, difícil encontrar a alguien que te ayude con algo incluso en recepción. Esta cerca de la carretera, pero el acceso es feo. En resumen, el precio es injustificable, el servicio malo, al final terminamos saliendo todos los días a otro lado, porque no valía la pena.
Complicado, trataré de resumir. Lo casi mejor: El restaurante. Muy rico, un restaurante de chef normal, los precios de los platos son altos, pero normales para un restaurante de chef. Casi mejor porque los cócteles son carisimos, 250 por un gin n tonic es una locura, y al final con esos precios, si vas a pasar varios días en el hotel, es carisimo. Lo bueno: El hotel se ve nuevo, incluso las habitaciones huelen recién pintadas. Esta limpio. Piscina climatizada (aunque aparentemente no siempre por otros comentarios que he leído) y la vista es lo mejor, definitivamente. Lo malo: Los detalles. No hay forma de justificar el título de "hotel boutique luxury", ni siquiera creo que se le pueda llamar completamente hotel, tiene problemas muy básicos de atención a clientes. Nunca nos dejaron ni una botella de agua, el control de nuestra tele no funcionaba, lo reportamos, nos dijeron que por la hora teníamos que esperar al técnico al día siguente y no lo arreglaron, nunca funcionó. La caja fuerte estaba cerrada, nos dijeron que cuando limpiaran la iban a dejar abierta, nunca paso. La música de la piscina a todo volumen todo el día. Un día en el estacionamiento oímos que el penthouse no tenia agua caliente. Poco personal, difícil encontrar a alguien que te ayude con algo incluso en recepción. Esta cerca de la carretera, pero el acceso es feo. En resumen, el precio es injustificable, el servicio malo, al final terminamos saliendo todos los días a otro lado, porque no valía la pena.
10
Mary
6 de dez. de 2023
·
A estadia foi de 3 noites
We loved our stay here at the Xiobella! We would stay there again the next time we go :) Great staff, super friendly. Great views from the room, and rooftop restaurant. We had breakfast 2 out of the 3 mornings we were there, and enjoyed the food and views! 10/10
We loved our stay here at the Xiobella! We would stay there again the next time we go :) Great staff, super friendly. Great views from the room, and rooftop restaurant. We had breakfast 2 out of the 3 mornings we were there, and enjoyed the food and views! 10/10
2
ed
18 de jun. de 2024
·
A estadia foi de 4 noites
We were the only people at the hotel. We only found one person that barely spoke English next day of arrival. We found out the rooms in the hotel were for sale. breakfast served was not satisfying. The only thing I can say about the hotel is that they cleaned our room every day.
We were the only people at the hotel. We only found one person that barely spoke English next day of arrival. We found out the rooms in the hotel were for sale. breakfast served was not satisfying. The only thing I can say about the hotel is that they cleaned our room every day.
8
Jorge
27 de fev. de 2024
·
A estadia foi de 3 noites
The place is nice the view is great nothing to complain about the place! The food was good only thing I would said something is the service in the restaurant they need more people!
The place is nice the view is great nothing to complain about the place! The food was good only thing I would said something is the service in the restaurant they need more people!
2
Carlo
27 de jun. de 2023
·
A estadia foi de 4 noites
No tiene nada de hotel boutique, las instalaciones dejan mucho que desear en mantenimiento para el precio. En cada comida para 2 personas te gastas más de mil pesos, sin duda les recomiendo mejor pagar 5 mil pesos por noche en un todo incluido.
No tiene nada de hotel boutique, las instalaciones dejan mucho que desear en mantenimiento para el precio. En cada comida para 2 personas te gastas más de mil pesos, sin duda les recomiendo mejor pagar 5 mil pesos por noche en un todo incluido.
10
Julio
17 de jul. de 2023
·
A estadia foi de 7 noites
The staff was great. Very attentive to our every need. The room had a spectacular view of the ocean. The food was delicious and fresh. The drinks nice and well made.
The staff was great. Very attentive to our every need. The room had a spectacular view of the ocean. The food was delicious and fresh. The drinks nice and well made.
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Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- A piscina está aberta das 9:00 às 22:00.
- Terá de efetuar uma reserva se quiser jogar golfe. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 600 MXN por animal, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de lavandaria
Elevador
Cofre
Toalhas
Depósito de bagagem
Área designada para fumadores
Serviços
Elevador
Cofre
Serviço de lavandaria
Depósito de bagagem
Área designada para fumadores
24-Hour Front Desk
Concierge Services
Designer Stores (on site)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Parking (Self) (free)
Geral
Toalhas
Assistive Listening Devices Available
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Registration Desk
Atividades
Beach Umbrellas
Beach Cabanas (free)
Pool Cabanas (free)
Pool Sun Loungers
Pool Umbrellas
Terraço
Internet
Wi-fi gratuito