Name: INNSiDE by Meliá Tenerife Santa Cruz
Address: 3 Calle el Pilar, Santa Cruz de Tenerife, Canary Islands, Spain, Santa Cruz de Tenerife, Canary Islands, Spain
Rating: 9.1

Guest reviews

9.1

Superb

Based on 136 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of INNSiDE Tenerife Santa Cruz highlight a central, walkable location, generally friendly staff, and modern rooms, while noting recurring issues around the rooftop pool and bar being small or closed, limited hours, and challenging parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Robert

20 Apr 2026

·

Stayed 4 nights

INNside is not a 4-star hotel, maybe 3.5. A 4-star has on site fine dining. The advertised restaurant at the hotel was closed for dinner 3 out of 4 nights we were there. Breakast is an expensive buffet only, which not very accommodating if all you want is toast and a cup of fruit. Staff was friendly and helpful. Location is excellent.

10

Dinesh

12 Apr 2026

·

Stayed 7 nights

THE HOTEL IS RELATIVELY NEW AND VERY CENTRALLY LOCATED. STAFF IS VERY HELPFUL AND FRIENDLY. ROOMS ARE MODERN AND COMFORTABLE.

8

Daniela Christel

17 Jan 2026

·

Stayed 2 nights

To

4

Daniel

13 Jan 2026

·

Stayed 1 night

Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.

6

Casa

4 Jan 2026

·

Stayed 9 nights

Rude staff

3 Calle el Pilar, Santa Cruz de Tenerife, Canary Islands, Spain

Location

A stay at INNSiDE by Meliá Tenerife Santa Cruz places you in the heart of Santa Cruz de Tenerife, steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish. This hotel is 8.7 mi (14 km) from Teresitas Beach and 0.1 mi (0.1 km) from Municipal Museum of Fine Arts.

Museo de Belle Artes(0.1 Miles)

Nuestra Senora del Pilar Parish(0.1 Miles)

Municipal Museum of Fine Arts(0.1 Miles)

San Francisco de Asis Parish(0.1 Miles)

La Recova Art Center(0.2 Miles)

Guimera Theater(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for EUR 18 per night, located approximately 755 feet away. No reservation is required.

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 18 per person.

Pets are allowed in specific rooms only, with a fee of EUR 40 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features elevators and step-free entrances, ensuring ease of access for guests with disabilities. Additional accessible facilities may include wheelchair-accessible public areas and rooms.

The hotel is located in the heart of Santa Cruz de Tenerife, just steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish. It is 2.2 miles from Tenerife Beaches and 8.7 miles from Teresitas Beach.

Yes, there is an outdoor swimming pool available. Pool access is available from 10:30 AM to 4:30 PM.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

INNSiDE by Meliá Tenerife Santa Cruz

Amenities

Property description

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