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Iberostar Heritage Grand Mencey - Image 1
Iberostar Heritage Grand Mencey - Room
Iberostar Heritage Grand Mencey - Room
Iberostar Heritage Grand Mencey - View from room
Iberostar Heritage Grand Mencey - Reception

Iberostar Heritage Grand Mencey

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Iberostar Heritage Grand Mencey impresses many guests with its elegant historic building, lush gardens and pool, central yet tranquil park-side location, friendly staff, and often-praised breakfast, while others note aspects that feel short of true five-star standards.

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Facilities

Great

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

10

joseph

IAN-logo

4 weeks ago

·

Stayed 7 nights

Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz
Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz
8

Petter

IAN-logo

16 Mar 2026

·

Stayed 1 night

A very nice restaurant next to the bar.
A very nice restaurant next to the bar.
6

Daniel

IAN-logo

24 Feb 2026

·

Stayed 7 nights

Mattresses were in bad shape and we were told they could not be changed (even though there is a room of spare mattresses) and there were no other rooms free. We had to upgrade to a suite to get better mattresses. The suite was nice and the mattresses slightly better but still had dips. We both needed a massage after the stay.
Mattresses were in bad shape and we were told they could not be changed (even though there is a room of spare mattresses) and there were no other rooms free. We had to upgrade to a suite to get better mattresses. The suite was nice and the mattresses slightly better but still had dips. We both needed a massage after the stay.
10

Gamal

IAN-logo

23 Feb 2026

·

Stayed 4 nights

The room was very clean and spacious with a nice balcony.
The room was very clean and spacious with a nice balcony.
10

Susan

IAN-logo

20 Feb 2026

·

Stayed 3 nights

Hotel was set in beautiful gardens. Very elegant historoic building. Breakfast and dinner were both very nice
Hotel was set in beautiful gardens. Very elegant historoic building. Breakfast and dinner were both very nice
Dr. José Naveiras, 38, Santa Cruz de Tenerife, Canary Islands, Spain

Location

With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 8.8 mi (14.1 km) from Teresitas Beach and 0.7 mi (1.1 km) from Nuestra Senora del Pilar Parish.

Rambla de Santa Cruz(0.1 Miles)

Garcia Sanabria Park(0.1 Miles)

Nuestra Senora del Pilar Parish(0.4 Miles)

Almeyda Military Museum(0.4 Miles)

Canarias Regional Military Museum(0.4 Miles)

Municipal Museum of Fine Arts(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Limited parking is available onsite. Nearby parking is also available for a fee of approximately EUR 12 per day, located 66 feet away.

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 20 to 30 for adults and children.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The property is located just steps from Rambla de Santa Cruz and Garcia Sanabria Park. It is approximately 2.3 miles (3.8 km) from Tenerife Beaches and 8.8 miles (14.1 km) from Teresitas Beach.

Yes, the property features an outdoor heated pool and an indoor pool. The operational hours and seasonal availability are not specified.

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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