Villare Hitchin Town Centre

Beautiful room, lovely bathroom. Service was excellent and really helpful and accommodating. Was my boyfriend’s birthday celebration and they gave us a complimentary bottle of wine which was so nice. Great location. Parking too which is great in Hitchin. Loved there was a kettle and tea facilities. Will definitely stay again.

Booking in was terrible having to wait for people to be served in the burrito bar. Overflowing rubbish skip outside window, broken glass littering the parking area.

Clean and comfortable but very dated and very tight parking.

Car parking was ok and off street. Hotel reception was via the front of house restaurant that wasnt advertised as belonging to the hotel. Room has seen better days needs tlc to bring up to a good standard. Rooms was warm and the shower was good.

Right in the Town centre, lovely big bed safe parking

Cheap and cheerful but useful town centre location and easy free parking. A bit dated, and front door wasn’t secure but otherwise no complaints. Did what I needed for a quick overnight.

Check in was a bit bizarre having to go to the eating outlet on the street but it worked ok. The chap was extremely helpful and carried the bags to the room. The room itself didn't seem to have hanging space but we found a deep cupboard with ironing gear, hairdryer ect and there was also a hanging rail. Bathroom was a bit cramped but everything worked fine. Slept well and car park was excellent.

In the town centre, parking and excellent rooms, a must visit again

Hotel doesn’t have a bar, but you’re in the middle of Hitchin! And the rooms are generally quite good value for money, some of the housekeeping could be better the Venetian blinds in my room were filthy.

Very central in Hitchin so you next to everything which is very convenient, with parking, but it limited especially if you have a large vehicle.

We had a short break at the hotel and we would recommend staying here. The rooms are spacious and clean with the convenience of being in the centre of Hitchin. The staff cannot do enough for you and we would book to come to the hotel again.

Could be so much better, my curtains didn't shut properly. The lights still had tape around them, room didn't get cleaned daily but location is brilliant with free parking and breakfast which wasn't great. Needs more staff. Would I stay again..... probably

Noise from other rooms. Sounded like Social Housing. No breakfast available even though requested. Room not resupplied daily.

It is just not clean and room was cold

Struggled to find reception at first but it was in the Mexican cafe next door, staff were attentive, friendly and couldn’t do enough for us. First room was lovely, clean, it is a very old quirky building which I love but some may prefer more modern. We went out for the evening and didn’t return until 1am - when we found out our TV wasn’t working properly, I contacted the number on the info and they sent someone straightaway to sort out and then changed our room - we ended up in the suite with four poster bed - beautiful character period room and again staff were friendly and super helpful. Would definitely stay again if needed to and thank you again to the staff for being so accommodating.

Good value. Poor quality curtains with holes in made it difficult to sleep in when the sun rose in the morning.

Hotel doesn’t have a bar, but you’re in the middle of Hitchin! And the rooms are generally quite good value for money, some of the housekeeping could be better the Venetian blinds in my room were filthy.

Check in took place in a very hot takeaway restaurant and the shopworker had to call for the person checking us in while we waited. This was very uncomfortable. The first thing I noticed was how flimsy the outside door looked and the 1nd thing was how musty the room smelled. The room was big and although very dated, not obviously dirty but the windowsills were covered in cobwebs and the bathroom was the source of most of the musty smell, with mold on the shower and ceiling and a toilet with an ill fitting seat. The room was cheap, and in a good location. Unfortunately that also means that it is noisy until very early in the morning. Positive points for having a mini fridge that was actually cold and for the room being a decent temperature which was lucky as I slept on top of the sheets.

Room was very clean. The room has a lot of charm. Center of town . A little odd way of checking in inside of the burrito place, but unusual isn't necessarily bad. Had a nice sized fridge. Working AC/Heating. Good size TV screen. WiFi was good. Very comfortable bed.

Hotel check-in is in a burrito food restaurant. Room shower flooded. Bed sheets dirty stains. Towels dirty stains. Ive stayed in better hostels.

It was a last min booking and the junior double bridal suite was extremely nice and spacious with a huge bath so my partner was happy! Very big and had a fridge too. I did ask if we could possibly stay in the same room as we had a booking for the following day. We did stay in the same room the next day which was very nice without any extra charges. Overall happy with a fantastic sleep in the king bed.

I believe it was a 4 poster junior sweet which was EXCEPTIONAL AND SPACIOUS. Lovely big bath so my parter was happy.We booked last minute sparebut had a reservation of a normal double the following day. I asked to have the same room and was kindly accommodated with no extra charges which was extremely nice

Poor WiFi in room

Check in was a bit bizarre having to go to the eating outlet on the street but it worked ok. The chap was extremely helpful and carried the bags to the room. The room itself didn't seem to have hanging space but we found a deep cupboard with ironing gear, hairdryer ect and there was also a hanging rail. Bathroom was a bit cramped but everything worked fine. Slept well and car park was excellent.

Great value for money, comfy bed with air con and large TV. The only negative was there’s an emergency exit sign in the room which lights up so bright at night it’s like having the main light on. I was so tired I just slept through it though

Struggled to find reception at first but it was in the Mexican cafe next door, staff were attentive, friendly and couldn’t do enough for us. First room was lovely, clean, it is a very old quirky building which I love but some may prefer more modern. We went out for the evening and didn’t return until 1am - when we found out our TV wasn’t working properly, I contacted the number on the info and they sent someone straightaway to sort out and then changed our room - we ended up in the suite with four poster bed - beautiful character period room and again staff were friendly and super helpful. Would definitely stay again if needed to and thank you again to the staff for being so accommodating.

Check in took place in a very hot takeaway restaurant and the shopworker had to call for the person checking us in while we waited. This was very uncomfortable. The first thing I noticed was how flimsy the outside door looked and the 1nd thing was how musty the room smelled. The room was big and although very dated, not obviously dirty but the windowsills were covered in cobwebs and the bathroom was the source of most of the musty smell, with mold on the shower and ceiling and a toilet with an ill fitting seat. The room was cheap, and in a good location. Unfortunately that also means that it is noisy until very early in the morning. Positive points for having a mini fridge that was actually cold and for the room being a decent temperature which was lucky as I slept on top of the sheets.

Central to town , a bit noisy till about 2 am . It’s ok and reasonable

Room was very clean. The room has a lot of charm. Center of town . A little odd way of checking in inside of the burrito place, but unusual isn't necessarily bad. Had a nice sized fridge. Working AC/Heating. Good size TV screen. WiFi was good. Very comfortable bed.

Very dated room air con not working very noisy bins being emptied at 3am bed uncomfortable very small duvet struggle to cover 2 people would not stay again

Beautiful room, lovely bathroom. Service was excellent and really helpful and accommodating. Was my boyfriend’s birthday celebration and they gave us a complimentary bottle of wine which was so nice. Great location. Parking too which is great in Hitchin. Loved there was a kettle and tea facilities. Will definitely stay again.

The check in staff ladies were great and very helpful.

Booking in was terrible having to wait for people to be served in the burrito bar. Overflowing rubbish skip outside window, broken glass littering the parking area.

From the beginning just trying to sign in on this trip was turning into a nightmare, NO payment had been received from Hotels.Com for our overnight stay so I have to say that wasn’t all Hotel Vallare fault, but they insisted that if were too stay that night I would have to pay again, even though I insisted that I had booked and paid for this via Hotels.com web site, we were on the booking in system (a piece of A4 paper) but no mention of any payment, so another payment of £82.82 was made on my debit card reluctantly, moving forward 48hrs it’s now Hotel Vallare’s to put it right after the mistake has made, sorry for our mistake we need to refund you, asking for the card details that I used to pay the extra payment (bear in mind they already had this) BUT stating the last four numbers of the card that I used totally incorrect from the one actually used, but would not listen to the fact that this was incorrect and insisted that he was, at the same time I was talking to Hotels.com good old AI robot what a complete waste of space that is after 45 minutes it says I’m sorry I can’t help with your enquiry. I will have to send it to the back office team, they didn’t do much better two days later, they told me I’d cancelled the room and that they couldn’t help me. So my next step was on the advice of my Bank was to do a charge back as I was getting no corporation from either this is what I did, And then all of a sudden, out of the blue hotel, Valerie found the right card and refunded.

Check in was a bit bizarre having to go to the eating outlet on the street but it worked ok. The chap was extremely helpful and carried the bags to the room. The room itself didn't seem to have hanging space but we found a deep cupboard with ironing gear, hairdryer ect and there was also a hanging rail. Bathroom was a bit cramped but everything worked fine. Slept well and car park was excellent.

We checked in by going into the Mexican fast food restaurant next door and shown to our room. Very basic with too long curtains that I tripped on and they had holes in the blackout lining. The “hotel” appears like it’s being left to rot as it looks to be getting a steady income from refugees. The walls are paper thin and all the car noise could be heard from outside. My favourite part was that check out was at 11am according to the website. At just past 10am we got a knock in our door to ask when we were planning to check out. I had an alarm set for 10:30 so to have this wake up call was not great. We got dressed and left to find that no one was around anymore to check us out and as the Mexican restaurant was closed we tried the two mobile numbers multiple times and no one answered. Awful all round. I’d stay in the premier inn.

Close by was convient! But my experience of trying to check in wasn't great I had come in the previous day to confirm I could get a early check and was told to call the number on the window of the cafe before as it's a shared check n cafe so it's not an 24hr open reception I had no response on the number so had to go to my event without checking in and attempted to sort checking in over the phone! I eventually had a call back and arranged a way of getting my key card my experience was very stressful!

Struggled to find reception at first but it was in the Mexican cafe next door, staff were attentive, friendly and couldn’t do enough for us. First room was lovely, clean, it is a very old quirky building which I love but some may prefer more modern. We went out for the evening and didn’t return until 1am - when we found out our TV wasn’t working properly, I contacted the number on the info and they sent someone straightaway to sort out and then changed our room - we ended up in the suite with four poster bed - beautiful character period room and again staff were friendly and super helpful. Would definitely stay again if needed to and thank you again to the staff for being so accommodating.

VERY unusual check in. You have to go to the restaurant on high street. We thought it was called bella vita 🤔 but it's actually a taco restaurant. You go in there, then have no idea where to go as no signs inside the shop? It was only as another couple were stood there looking very confused too, a lady working behind the food counter came over and took us all behind some weird saloon doors into the back room! ...it felt like you were in some sort of escape room as boxes etc everywhere? She asked me to pay which I then replied I have already...months ago. She said oh yeah...it just made me think I wonder how many people have paid again by accident. I had to ask her about breakfast to which she replied. There won't be any as we are so booked up 🤔 so I said well we were expecting it as when I paid it was included in the cost. She told me to text her my bank details and they will refund me some money for the 2 breakfasts... 2 months later ....still no refund for 2 breakfasts

Lovely staff. Room nice.

Really friendly staff, beds were comfortable and perfect location’

Great location. Room did the job!

Right in the Town centre, lovely big bed safe parking

Clean. Good location. Simple check in.

Right in the middle of the little village really nice

In the town centre, parking and excellent rooms, a must visit again

Check in took place in a very hot takeaway restaurant and the shopworker had to call for the person checking us in while we waited. This was very uncomfortable. The first thing I noticed was how flimsy the outside door looked and the 1nd thing was how musty the room smelled. The room was big and although very dated, not obviously dirty but the windowsills were covered in cobwebs and the bathroom was the source of most of the musty smell, with mold on the shower and ceiling and a toilet with an ill fitting seat. The room was cheap, and in a good location. Unfortunately that also means that it is noisy until very early in the morning. Positive points for having a mini fridge that was actually cold and for the room being a decent temperature which was lucky as I slept on top of the sheets.

Central to town , a bit noisy till about 2 am . It’s ok and reasonable

Friendly hotel convenient in the heart of hitchin

Very central in Hitchin so you next to everything which is very convenient, with parking, but it limited especially if you have a large vehicle.

Quite odd in that the hotel doesn’t appear to have a reception. Check-in was in the adjacent burrito restaurant. Not a problem, just odd. Only contact number is a mobile phone which isn’t answered. No shower curtain which probably explains the rather sad state of the bottom of the bathroom door. We hadn’t booked breakfast but we didn’t see a restaurant in the hotel anyway. On the plus side very centrally situated in what surprised us by being a really lovely town with great places to eat and drink and certainly good value for the price paid.

Poor Breakfast Choice, Cold Room, Inadequate Heating, Difficult To Find Staff For Help

Could be so much better, my curtains didn't shut properly. The lights still had tape around them, room didn't get cleaned daily but location is brilliant with free parking and breakfast which wasn't great. Needs more staff. Would I stay again..... probably

Noise from other rooms. Sounded like Social Housing. No breakfast available even though requested. Room not resupplied daily.

No formal reception. Instead get key from Burrito cafe. Waited while staff sorted a room for me as Expedia hadn’t let them know of my booking and I was told they were fully booked. Didn’t like waiting in a pungent eating area, with my clothes for the evening in my hand. Was given a spacious room on second floor, in the eaves of the building. It was basic, but functional, although one of the curtain poles was held on with sellotape. Hot and cold taps reversed on bath and no hot water. Cracks in tiles on bathroom floor, stepped on sharp fragment. Carpet very worn on stairs. Breakfast not served until 9 on Saturdays which was too late as I left at 8.

VERY unusual check in. You have to go to the restaurant on high street. We thought it was called bella vita 🤔 but it's actually a taco restaurant. You go in there, then have no idea where to go as no signs inside the shop? It was only as another couple were stood there looking very confused too, a lady working behind the food counter came over and took us all behind some weird saloon doors into the back room! ...it felt like you were in some sort of escape room as boxes etc everywhere? She asked me to pay which I then replied I have already...months ago. She said oh yeah...it just made me think I wonder how many people have paid again by accident. I had to ask her about breakfast to which she replied. There won't be any as we are so booked up 🤔 so I said well we were expecting it as when I paid it was included in the cost. She told me to text her my bank details and they will refund me some money for the 2 breakfasts... 2 months later ....still no refund for 2 breakfasts

Very clean room. Nice and local to amenities. Breakfast was lovely too!!

Room was ok -no problem with that, but not happy at all with the choice for breakfast. Was told there was no mushrooms, black pudding or tomatoes. Also the breakfast was not hot enough and no fruit juice. We decided to forego breakfast on the 2nd day and went to Weatherspoons All in all we were not happy with the service and would request a small refund

Hotel was ok , service check in was all good , parking was a bonus , The hotel location is great , in the centre of town. Breakfast was good. The thing that let the hotel down was on one of the coldest days of the year the heating in the room didn't work so we were freezing cold.

Shabby dirty needs a massive update and was only worth £50.00 at the most , disgusting don't book there and breakfast an extra £16.00