Monarch Hotel & Conference Center

Tv needs directions left on the room

Hotel is currently going through a renovation and they are clearly not ready. TV didn't work, they said some of the rooms had issues and all they could do was to move us to a different room but never contacted us about getting the move completed. No hair dryer, No ice bucket, ice machine on our floor was not working, had to get towels from front desk. I have stayed here in the past and was very dissapointed in it's current state of affairs.

My room was like sleeping on the freeway. It was amazing. The heat/air conditioning was very hard to regulate. The air flow was very high and in my face all night until I increased temperature; then I had to lower temp again. Never got it comfortable.

There was a lot of noise all night long

Hello, The cleaning people came in our room without knock thinking we weren't there to look for bleach that they thought was left in there which was a little startling. There was no ice bucket, no cups, and we had to ask for complimentary water. During a heat wave, this was no great. Room was clean and comfy. Our server at restaurant served us one drink and went on break without telling us. We ended up going to bar to get another drink and to pay.