Spark by Hilton Traverse City

no pool !!no gym!! could not get the wi-fi to work front desk tried to help but just gave up wasn't a problem with just my phone my wife had same problem with her phone the continental breakfast was just okay bagels were awful. How Hilton could put their name on this new more budget brand was expecting something better with the Hilton name though I understand it was a cheaper version of Hilton I mean no gym no pool no wi-fi sill was $250 a night is unacceptable !!! Definitely better value at other hotel chains.

Building is completely updated. Everything was clean, staff were beyond friendly and accommodating. Will stay again.

Sharp place.

Quiet not noisy traffic Clean rooms and comfortable beds Good WiFi When booked the hotel advertised a pool and hot tub When checked reservation day before check in the pool and hot tub were not listed as amenities I called twice to find out what happened and got an answering program. I l.eft my name and number and got no call back No adjustment made in the rate either for not having the amenities, obvious repairs needed as the pool and tub were drained

New hotel, so the rooms were super clean, pet friendly, and great staff

New and clean

Good stay. Clean and modern. Decent breakfast. We were on the second floor and the walking above us was very loud so you may need earplugs like me. Really liked the setup of the room.

Very clean, new and comfortable.

New hotel so very clean. Staff very polite. Breakfast is typical; nothing fancy but will do the job to get you going. Coffee was decent. My only complaint was the gym: there wasnt one. Apparently the property is new and gym wont be available/installed for ? 6mthns. The expedia liating didn't mention this and there ia no sign or message on checkin. Maybe i am making a big deal but a work out in the AM is important to me when travelling. to find out when i am dressed and ready to work out thay no gym is available is unacceptable to me. Otherwise the property is good and recommended.

There was no coffee pot in the room, the gym does not exist, when they 'made' my bed it was worse than how I left it in the morning, and the cleaning staff hovered while I was packing up, so I left early. It was uncomfortable to experience. I will not be back.

Room was well appointed - very clean and convenient. Breakfast buffet was a bonus. Priced very competitively for the market - we'll be back. Thank you.

Staff was very friendly and accommodating. Hotel inside and out was clean and neat very pleasing atmosphere. My room was quiet and cozy, I would come back to this hotel if I visit Traverse City again.

Weird upon check in our room was clean and nice EXCEPT housekeeping had not emptied one of the garbage cans in our room which led to the thought...what else did they miss? So i checked the sheets and they were ok. Nice hotel

was greeted at the desk by Hannah Mae and she was the sweetest girl ever. Gave me a room by the exit that I asked for and showed me all the amenities of the property. Got to the room and it was immaculate and very comfortable. Everything was new and shiny and we loved it all.

I was really impressed with front desk girl and hotel over all for the price, really nice and clean

clean!

New and clean

Clean room, comfortable bed, friendly, courteous staff.

Room wasn't ready upon check in, front desk staff were slow and not helpful. Once room was "ready" I went up and the cleaning person was still in the room. Room was only half cleaned (still had trash from prior guests, sink was full of dirty water, etc.). Room has been remodeled but still felt old. Breakfast was very limited (bagel, packaged muffin, or cereal). Was fine for one night but wouldn't want to stay longer.

Room was clean. All the staff was friendly and helpful.

Room was well appointed - very clean and convenient. Breakfast buffet was a bonus. Priced very competitively for the market - we'll be back. Thank you.

no pool !!no gym!! could not get the wi-fi to work front desk tried to help but just gave up wasn't a problem with just my phone my wife had same problem with her phone the continental breakfast was just okay bagels were awful. How Hilton could put their name on this new more budget brand was expecting something better with the Hilton name though I understand it was a cheaper version of Hilton I mean no gym no pool no wi-fi sill was $250 a night is unacceptable !!! Definitely better value at other hotel chains.

best wifi speeds I've found in Traverse City

Staff was very friendly and accommodating. Hotel inside and out was clean and neat very pleasing atmosphere. My room was quiet and cozy, I would come back to this hotel if I visit Traverse City again.

was greeted at the desk by Hannah Mae and she was the sweetest girl ever. Gave me a room by the exit that I asked for and showed me all the amenities of the property. Got to the room and it was immaculate and very comfortable. Everything was new and shiny and we loved it all.

Friendly desk people. Comfortable room,Plenty of places to sit and relax.

Good stay. Clean and modern. Decent breakfast. We were on the second floor and the walking above us was very loud so you may need earplugs like me. Really liked the setup of the room.

This hotel leaves a lot to be desired…it has only been open 2 weeks. The staff were trying to make amends for all the problems we had. First off, check-in was 3pm. Our room was not ready until after 4pm. Dawn, the front desk clerk, gave us a goodie bag of chips & water for being patient. Our room was clean & neat, but no extra amenities. No alarm clock on night stand, no comfortable seating & no microwave, no plastic liner bags in the trash cans. I did get one from the front desk. Then after we settled in, there was loud squeaking from the upstairs room, people walking around & constant heavy footsteps from the people above. Plus, our room was on the end, next to the stairs to upper levels. They creaked loudly also. We had just come from a full EconoLodge in Cadillac, where we heard no noise from anyone around us in the surrounding rooms. All the creaking woke my husband up at night. Then the WIFI… it was practically non-existent. We had to sign into the hotel lobby’s insecure line to get any. The room door dead bolt kept popping out when the handle was pushed down to open the door. We were constantly playing with it to get the dead bolt to stay in, unless we needed it before we went to sleep. Then our second day, all the fire alarms in all the rooms went off for no apparent reason. It was one thing after another. I will not recommend anyone staying there until all the problems are fixed. They also ned a better breakfast menu. No protein unless you were lucky to get a yogurt.

Very clean, new and comfortable.

I had a very enjoyable stay. Staff was friendly and delightful. Room was comfortable clean had everything we needed! Definitely a place I would book again!

was greeted at the desk by Hannah Mae and she was the sweetest girl ever. Gave me a room by the exit that I asked for and showed me all the amenities of the property. Got to the room and it was immaculate and very comfortable. Everything was new and shiny and we loved it all.

Was not a great experience. Firstly rooms were not ready at check-in. The guy at front desk did not at what time the rooms will be ready. The house keeper Christina was absolutely rude when I was talking to the front desk gentleman. When I said that i don't need adjoining rooms, she said I am not taking too you in a nasty tone. Then was told rooms will bex ready in 10 minutes. How do you clean 2 rooms in that time. Vacuum, beds, wipe down etc. 20 minutes later no status update. We left and got back after 5pm and got the rooms. The breakfast on the first day was very limited as the food delivery was not in. The best day was better. On departure they could not print out receipt. Could not assist with Hilton honors points. Said the bags were for certain Hilton honors guests not all. Not a great experience.

The manager at the counter wouldn't even let us stay said we needed to have a different credit card and he did not reimburse us

I was really impressed with front desk girl and hotel over all for the price, really nice and clean

The staff was amazing! Pam made us feel like lifelong friends.

Front desk staff was so friendly!

Check in was a nightmare but it was a great stay

Room wasn't ready upon check in, front desk staff were slow and not helpful. Once room was "ready" I went up and the cleaning person was still in the room. Room was only half cleaned (still had trash from prior guests, sink was full of dirty water, etc.). Room has been remodeled but still felt old. Breakfast was very limited (bagel, packaged muffin, or cereal). Was fine for one night but wouldn't want to stay longer.

Room was clean. All the staff was friendly and helpful.

We had a lovely stay. The staff was very helpful and kind.

clean & conveniently located

Quiet not noisy traffic Clean rooms and comfortable beds Good WiFi When booked the hotel advertised a pool and hot tub When checked reservation day before check in the pool and hot tub were not listed as amenities I called twice to find out what happened and got an answering program. I l.eft my name and number and got no call back No adjustment made in the rate either for not having the amenities, obvious repairs needed as the pool and tub were drained

The staff at the front desk was great. We were able to check in early. The room was clean and comfortable. Also a great location.

This was a good location for me

Room was well appointed - very clean and convenient. Breakfast buffet was a bonus. Priced very competitively for the market - we'll be back. Thank you.

The staff was friendly, the rooms were very clean. The beds were very comfortable. The breakfast was fresh. It's the only hotel I'd choose when I come back.

no pool !!no gym!! could not get the wi-fi to work front desk tried to help but just gave up wasn't a problem with just my phone my wife had same problem with her phone the continental breakfast was just okay bagels were awful. How Hilton could put their name on this new more budget brand was expecting something better with the Hilton name though I understand it was a cheaper version of Hilton I mean no gym no pool no wi-fi sill was $250 a night is unacceptable !!! Definitely better value at other hotel chains.

Quiet. Breakfast was not very good.

Was not a great experience. Firstly rooms were not ready at check-in. The guy at front desk did not at what time the rooms will be ready. The house keeper Christina was absolutely rude when I was talking to the front desk gentleman. When I said that i don't need adjoining rooms, she said I am not taking too you in a nasty tone. Then was told rooms will bex ready in 10 minutes. How do you clean 2 rooms in that time. Vacuum, beds, wipe down etc. 20 minutes later no status update. We left and got back after 5pm and got the rooms. The breakfast on the first day was very limited as the food delivery was not in. The best day was better. On departure they could not print out receipt. Could not assist with Hilton honors points. Said the bags were for certain Hilton honors guests not all. Not a great experience.

Need cups for takeout pills in morning

Good stay. Clean and modern. Decent breakfast. We were on the second floor and the walking above us was very loud so you may need earplugs like me. Really liked the setup of the room.

This was a new Hilton brand for us and we were very happy with the value, comfort and design. There are really convenient storage options that are often missing with other hotel brands. Hooks in main room and bathroom were appreciated. Nice shelving in both rooms too, making storage of clothes and toiletries easy. Comfortable bed, great shower and clean room. Continental breakfast included boiled eggs, bagels, hot oatmeal and several fruit options. Coffee available 24/7. We will definitely stay at a Spark hotel again.

New hotel so very clean. Staff very polite. Breakfast is typical; nothing fancy but will do the job to get you going. Coffee was decent. My only complaint was the gym: there wasnt one. Apparently the property is new and gym wont be available/installed for ? 6mthns. The expedia liating didn't mention this and there ia no sign or message on checkin. Maybe i am making a big deal but a work out in the AM is important to me when travelling. to find out when i am dressed and ready to work out thay no gym is available is unacceptable to me. Otherwise the property is good and recommended.

Room wasn't ready upon check in, front desk staff were slow and not helpful. Once room was "ready" I went up and the cleaning person was still in the room. Room was only half cleaned (still had trash from prior guests, sink was full of dirty water, etc.). Room has been remodeled but still felt old. Breakfast was very limited (bagel, packaged muffin, or cereal). Was fine for one night but wouldn't want to stay longer.