Name: Tru by Hilton Williamsville Buffalo Airport
Address: 48 Freeman Road, Building B, Buffalo, New York, USA, Buffalo, New York, US
Price range: 135 $–317 $ per night
Rating: 8.88

Was Gäste sagen

In Bewertungen des Tru by Hilton Williamsville Buffalo Airport loben Reisende den freundlichen Service, die sauberen, modernen Räumlichkeiten, die günstige Lage in der Nähe des Flughafens und der Autobahnen sowie die nützlichen Annehmlichkeiten wie einen Innenpool, ein Fitnesscenter, Spiele in der Lobby, reichlich Parkplätze und einen Flughafenshuttle.

Das Frühstück wird allgemein als gut mit einer abwechslungsreichen Auswahl bewertet, und viele schätzen den 24-Stunden-Kaffee in der Lobby und den kleinen Shop. Zu den häufigsten Nachteilen gehören kompakte Zimmer mit wenig Stauraum, dünne Wände und Böden, die zu Lärm aus dem Flur oder von oben führen, und gelegentliche Probleme mit dem TV- oder Satellitenempfang. Der Reinigungsservice erfolgt möglicherweise nur jeden zweiten Tag und ist nicht immer zuverlässig. Die Qualität des Frühstücks kann manchmal nachlassen oder spät gering werden, und es gibt trotz einiger Angaben keine Bar oder Restaurant im Hotel. Insgesamt erwartet Sie eine einfache, moderne Basis mit lebhaften Gemeinschaftsbereichen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool, das Fitnesscenter, die Spiele in der Lobby, die reichlichen Parkplätze und der kostenlose Flughafenshuttle werden häufig gelobt; die Atmosphäre ist modern und familienfreundlich. Einige Gäste bemerken, dass es keine Bar oder Restaurant im Hotel gibt, und ein Gast berichtete von einer langen Wartezeit auf den Shuttleservice.

Reinigung

Zimmer und Gemeinschaftsbereiche sind im Allgemeinen sehr sauber und gepflegt. Eine Minderheit berichtet von Versäumnissen wie unsauberen Badezimmern, nicht gewechselter Bettwäsche oder Fluren, die mehr Aufmerksamkeit benötigen.

Zimmer

Moderne, kompakte Zimmer mit Laminatböden und wenig Stauraum (oft ohne Schubladen oder Schrank); Badezimmer und Duschen werden im Allgemeinen geschätzt. Lärm von benachbarten Zimmern oder von oben ist ein wiederkehrendes Problem, der TV-/Satellitenempfang kann ausfallen und der Komfort von Bett/Kissen ist gemischt.

Dienstleistung

Das Personal an der Rezeption, beim Shuttleservice und beim Frühstück wird immer wieder als außergewöhnlich freundlich, hilfsbereit und zuvorkommend beschrieben. Gelegentliche negative Aspekte sind die Häufigkeit/Kommunikation des Reinigungsservices, frühe Klopfen vor dem Check-out, eine längere Verspätung des Shuttles und eine strittige Rückerstattung.

Ähnliche Gästebewertungen

10

Sandra

23. Feb. 2025

·

Aufenthalt am 1 Nacht

We stayed over to catch a 5:30 am flight out of the airport. The staff was super friendly, a nice bonus to keep the car at the hotel and shuttle over to the airport and coming back shuttle was there to pick us up. The night auditor was very sweet and drove us right to our car and made sure it started in the winter weather (1am). We would definitely stay here again!

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10

Julia

6. Juni 2025

·

Aufenthalt am 1 Nacht

We arrived after 2 long flights from the UK, very tired and stressed. Hotel Shuttle came within 10 minutes of us calling. Guy was very polite and helpful. The staff on the desk were lovely and checked us in quickly. Its a little noisy in the room due to the busy highway nearby and guests up and out early banging doors, but thats not the hotels fault. The beds were comfy and a great walk in shower. Clean and ideal for our one night sleep. Breakfast was great, lots of choice and fresh.The staff are literally gems!!! They were so helpful and nice, they chatted with us and helped us with our plans. Letting us know that the shuttle could even drop us at a nearby restaurant on our return journey!! The staff were the absolute best.especially Lee our shuttle driver and Tenee and Ayanah. Keep smiling guys, you made 2 jet lagged Engligh travellers happy. see you on 23rd June ready for our journey home. thankyou so much , the Macklins from Manchester. Uk

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8

Carolyn

26. Aug. 2025

·

Aufenthalt am 1 Nacht

Super staff on the night shift checked us in at 2am and were exceptionally helpful and friendly. Rooms were modern and clean and the AC worked really well. One issue was that the checkout time is midday and despite having the do not disturb on the door the cleaning team was knocking and opening the door as early as 11am, then they came back around 11.50am as we were almost ready to leave. Understanding that they want to complete their job, it was still inconvenient to keep asking them to wait when it wasn’t check-out time yet.

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10

Hayley

11. Juli 2023

·

Aufenthalt am 1 Nacht

Everyone was so kind and helpful. Our flight had been delayed several times, so we did not arrive to hotel until 4 a.m. We were greeted at the front desk and given a few snacks in case we were hungry. They seemed to understand that we had a frustrating night and aimed to make it better. When we woke up at 11, we asked for a later check out and they accommodated us. Due to their kindness, we booked another night with them on the way back. Thank you for your kindness!

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2

Hartej

4. Sept. 2024

·

Aufenthalt am 1 Nacht

we walked in to the lobby to our room being given away to someone else because they had an issue with the people next door for which the police had to be called. We had to wait 1 HOUR in the lobby for the room those people were staying in to be cleaned for us. It was a horrible experience and we were extremely exhausted from our day and just wanted to rest. We were told by staff to come back in the morning and speak to a supervisor regarding the issue, before checked out we did exactly that. We were told to contact Expedia since we booked through them and ask for a refund. I confirmed twice that the hotel would approve the refund and the supervisor said yes. She even repeated herself when we checked out. I contacted Expedia and they reached out to the hotel and the declined the refund. I tried multiple times to contact the hotel myself and I was put through to a voicemail each time it has now been 10 days and still no one has gotten back to me. I asked Expedia to reach out again because that is ridiculous for the hotel to decline the refund when it was fully promised because of what happens. Expedia said they reached out multiple times as well and the MANAGER declined the refund. The manager was not there and clearly does not care about their customers to say they are not going to give a refund after everything that happened which has been clearly noted in their system and the refund has been promised by a supervisor. Never staying here again.

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10

Christopher

8. Sept. 2025

·

Aufenthalt am 2 Nächte

Friendliest hotel staff I've ever encountered. Delicious breakfast options. Cracker Barrel in walking distance. Walmart, Target and other such stores right down the street. Located right off the highway. Can get to the airport in under 10 minutes.

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10

Richard

12. Mai 2025

·

Aufenthalt am 1 Nacht

Very helpful front desk staff on every shift.

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10

Sean

3. März 2024

·

Aufenthalt am 2 Nächte

Renee and the staff were some of the friendliest and most helpful people we have met.

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2

Nelson

11. Juni 2025

·

Aufenthalt am 1 Nacht

Terrible Experience. First, called the Tru hotel to ask for the shuttle. They said it was going to arrive in 15 minutes and we ended up having to wait 50 minutes in the rain. When we called again, they literally said that they had taken a flight crew to a private airport ant that they were their priority. And to make things a lot worse the power went off around 7pm and did not return until 11pm or so. No explanation, no apologies, nothing. We were not able unpack and we could not shower either as we were in complete darkness. How's that a Hilton hotel does not have a generator? It is beyond my comprehension. Needless to say, please do yourselves a favor and stay somewhere else.

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10

Christina

4. Sept. 2025

·

Aufenthalt am 1 Nacht

I travel a lot, and this was the best hotel accommodations I have experienced in a long time. Bed was very comfortable. Shower and bathroom amenities were very good. Property was very well kept, staff was professional, kind, and caring. The salt water pool was good temperature. There was a 24 hour coffee, tea, and hot chocolate bar. The complimentary breakfast bar was absolutely the best I have had. There were fresh milk bottles, farm fresh yogurt, granola, oatmeal, lots of cereal, fresh omelets, fried potatos, sausage, pancakes with various toppings, fruit, bagels, bread, and more. I give this hotel the highest rating and would definitely stay here again!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstige Lage zum Flughafen BUF und zur I‑90, mit guter Erreichbarkeit von Einkaufsmöglichkeiten und Restaurants in der Transit Road. Einige Zimmer liegen zur Straße oder zum Fluglärm, und einige Gäste empfanden die unmittelbare Umgebung als weniger ansprechend.

Gastronomie

Das Frühstück wird in der Regel gut angenommen und bietet eine große Auswahl an warmen und kalten Speisen, wobei mehrere Bewertungen es als ausgezeichnet bezeichnen. Qualität und Auffüllung können jedoch unterschiedlich sein, an manchen Tagen können eiweißreiche Alternativen ohne Schweinefleisch begrenzt sein, und es gibt keine Bar/Restaurant im Hotel.

Monat	Durchschnittspreis
Januar	122 $
Februar	118 $
März	133 $
April	115 $
Mai	145 $
Juni	181 $
Juli	178 $
August	175 $
September	176 $
Oktober	151 $
November	146 $
Dezember	132 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $254	17	18 $270	19 $249
20 $145	21 $145	22 $216	23 $171	24 $253	25 $263	26
27 $212	28 $135	29 $136	30 $135

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $136	2 $219	3 $309
4 $225	5 $164	6 $159	7 $185	8 $188	9 $265	10 $262
11 $166	12 $135	13 $148	14 $135	15 $188	16 $262	17 $218
18 $135	19 $135	20 $162	21 $136	22 $208	23 $248	24 $215
25 $135	26 $137	27 $135	28 $137	29 $164	30 $207	31 $317

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Monatliche Durchschnittspreise

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Standort

Zimmeroptionen

Zimmer, 1 King-Bett, barrierefrei (Hearing, Roll-in Shower)

Zimmer, 1 King-Bett, Ausstattung für hörgeschädigte Menschen (Hearing)

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 2 Queen-Betten, barrierearm

Zimmer, 2 Queen-Betten

Zimmer, 2 Queen-Betten, Ausstattung für hörgeschädigte Menschen (Hearing)

Gästebewertungen

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