奧爾巴尼東格林布希/科技谷 Residence Inn 飯店

Very disappointed we selected this hotel. The pool was freezing cold and you could not swim in it. When we spoke to the front desk they advised that management was aware of complaints from the week prior about the pool temperature so it’s disappointing that this had not been addressed. Our shower in our room was also not working and cold. We were staying with a group and showered in another room and could tell a clear difference. We will select another hotel next time. Breakfast was good and rooms are spacious but when there are other options in the area is go with.

The lower floors were under renovation during my stay before labor day \'24. No pool, No recreation facility and the breakfast consisted of a limited number of bagels, prepackaged danish, a few instant oatmeal packets. No juice or water unless you bought it from the vending machines. Nothing hot. No fruit. Folks were waiting for someone to refill the water on the coffee maker and the toaster ( for the bread and bagels) barely worked. Had to ask for milk and cream cheese. Most of the parking spaces were fenced off for the renovations. The Internet was "free" only if you were a club member or became one. The last resident inn we stayed at in PA was far better. I don\'t travel much as I used to but this was one of the worst hotel experiences I\'ve had. Oh, with all the renovations and inconveniences it was still the same or more in cost than nearby hotels\'

Friendly staff. Good food. Hot tub wasn't working, but other than that It was a great experience.

Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.

The property, room and staff were great., Excellent morning breakfast. The problem with the stay was the fact that at 12:30 am that night the fire alarm went off and everyone had to go outside. We were able to stay in our cars to stay warm as it was in the 30's BUT we were outside for 2 hours before they found the problem. No fire, just a problem with the alarm system = they couldn't turn it off. I wouldn't have given it such a low rating but it's now been three weeks and there has been no evidence that they will compensate us for the loss of sleep. We went to the hotel to enjoy a good night's sleep while traveling. Lack of consideration by the hotel to even attempt some sort of consideration will keep me from staying at a Marriott Inn in the future.

I wouldn't come here if you're trying to trust a hotel to be ready when you're there, on time, wanting nothing more than rest and comfort. Barely no staff, hot tub never seems to be available for use and it's more of a smaller.. older, hotel, that needs to be remodeled. Smells musty.

The hotel is is undergoing renovations and the hot breakfast was in a regular room. It wasn’t very good.

Terrible. Undergoing renovation. Notified me 2 days in advance of this. There appears to be permanent residents living there in approximately 4 of the units. They were fighting, left their laundry in the laundry room for most of the day occupying all of the machines. They treated the entire 2nd floor as if it were their own poorly maintained home. There is too much for me to post. Horrible experience!

Even while under construction, staff was wonderful and facilities were wonderful.

Fantastic staff—professional, friendly, and genuine. The hotel is very clean and has everything we need, including internet, TV, a living area, and a kitchenette. The breakfast is wonderful, with a wide variety of options, and I especially appreciated that oat milk is available since I cannot drink regular milk. We also traveled with our dog, and the hotel is very pet-friendly, offering plenty of walking areas as well as a dog station with bags and a designated dog-walking area.

Rooms were very clean and staff was friendly!

1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.

Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.

Peaceful, kind staff, clean

Thr room was very musty, mildew odor. One manager was rude. Staff were courteous

Stay was terrible. Room had maintenance issues that staff was aware of before renting to me. Such a disgusting experience

Clean and average accommodations. Staffing shortage caused us a late checkin due to room availability. Staff was friendly, just short handed.

Fantastic staff—professional, friendly, and genuine. The hotel is very clean and has everything we need, including internet, TV, a living area, and a kitchenette. The breakfast is wonderful, with a wide variety of options, and I especially appreciated that oat milk is available since I cannot drink regular milk. We also traveled with our dog, and the hotel is very pet-friendly, offering plenty of walking areas as well as a dog station with bags and a designated dog-walking area.

It was a great suite and more than enough for our overnight stay. Property included many features we would have taken advantage of if we stayed longer!

Loved the kitchenette

Very disappointed we selected this hotel. The pool was freezing cold and you could not swim in it. When we spoke to the front desk they advised that management was aware of complaints from the week prior about the pool temperature so it’s disappointing that this had not been addressed. Our shower in our room was also not working and cold. We were staying with a group and showered in another room and could tell a clear difference. We will select another hotel next time. Breakfast was good and rooms are spacious but when there are other options in the area is go with.

The lower floors were under renovation during my stay before labor day \'24. No pool, No recreation facility and the breakfast consisted of a limited number of bagels, prepackaged danish, a few instant oatmeal packets. No juice or water unless you bought it from the vending machines. Nothing hot. No fruit. Folks were waiting for someone to refill the water on the coffee maker and the toaster ( for the bread and bagels) barely worked. Had to ask for milk and cream cheese. Most of the parking spaces were fenced off for the renovations. The Internet was "free" only if you were a club member or became one. The last resident inn we stayed at in PA was far better. I don\'t travel much as I used to but this was one of the worst hotel experiences I\'ve had. Oh, with all the renovations and inconveniences it was still the same or more in cost than nearby hotels\'

1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.

Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.

Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.

One of the few places with a suite that has the bedroom separated by a door from the studio side.

My husband had recent surgery. Ahead of time, I asked for a quiet area/room. I'm sure staff meant well/and wouldn't know ahead of time about barking dogs and crying babies. Oh well. Also, what is with your charging for WiFi??? That's bizarre and shocking! Thanks.

Convenient kitchen

The staff was absolutely amazing. Every person we interacted with was super pleasant, helpful, and made our trip that much nicer.

Rooms were very clean and staff was friendly!

It was grear experience the hotel staff were wonderful and they accommodate our needs for our son who has special needs.

Thr room was very musty, mildew odor. One manager was rude. Staff were courteous

The property, room and staff were great., Excellent morning breakfast. The problem with the stay was the fact that at 12:30 am that night the fire alarm went off and everyone had to go outside. We were able to stay in our cars to stay warm as it was in the 30's BUT we were outside for 2 hours before they found the problem. No fire, just a problem with the alarm system = they couldn't turn it off. I wouldn't have given it such a low rating but it's now been three weeks and there has been no evidence that they will compensate us for the loss of sleep. We went to the hotel to enjoy a good night's sleep while traveling. Lack of consideration by the hotel to even attempt some sort of consideration will keep me from staying at a Marriott Inn in the future.

I wouldn't come here if you're trying to trust a hotel to be ready when you're there, on time, wanting nothing more than rest and comfort. Barely no staff, hot tub never seems to be available for use and it's more of a smaller.. older, hotel, that needs to be remodeled. Smells musty.

We got our requested ground floor and a free upgrade as well .Then in the morning had a wonderful breakfast that was included with the room fee👍 Staff we friendly and helpful What more could you hope for 😃

Clean and average accommodations. Staffing shortage caused us a late checkin due to room availability. Staff was friendly, just short handed.

If your looking for a quiet, safe and comfortable place to recharge from a busy workday than this is the hotel for you. The staff is friendly. The surroundings beautiful. And the amenities are on point.

Fantastic staff—professional, friendly, and genuine. The hotel is very clean and has everything we need, including internet, TV, a living area, and a kitchenette. The breakfast is wonderful, with a wide variety of options, and I especially appreciated that oat milk is available since I cannot drink regular milk. We also traveled with our dog, and the hotel is very pet-friendly, offering plenty of walking areas as well as a dog station with bags and a designated dog-walking area.

1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.

Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.

Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.

Peaceful, kind staff, clean

My husband had recent surgery. Ahead of time, I asked for a quiet area/room. I'm sure staff meant well/and wouldn't know ahead of time about barking dogs and crying babies. Oh well. Also, what is with your charging for WiFi??? That's bizarre and shocking! Thanks.

If your looking for a quiet, safe and comfortable place to recharge from a busy workday than this is the hotel for you. The staff is friendly. The surroundings beautiful. And the amenities are on point.

Very disappointed we selected this hotel. The pool was freezing cold and you could not swim in it. When we spoke to the front desk they advised that management was aware of complaints from the week prior about the pool temperature so it’s disappointing that this had not been addressed. Our shower in our room was also not working and cold. We were staying with a group and showered in another room and could tell a clear difference. We will select another hotel next time. Breakfast was good and rooms are spacious but when there are other options in the area is go with.

The lower floors were under renovation during my stay before labor day \'24. No pool, No recreation facility and the breakfast consisted of a limited number of bagels, prepackaged danish, a few instant oatmeal packets. No juice or water unless you bought it from the vending machines. Nothing hot. No fruit. Folks were waiting for someone to refill the water on the coffee maker and the toaster ( for the bread and bagels) barely worked. Had to ask for milk and cream cheese. Most of the parking spaces were fenced off for the renovations. The Internet was "free" only if you were a club member or became one. The last resident inn we stayed at in PA was far better. I don\'t travel much as I used to but this was one of the worst hotel experiences I\'ve had. Oh, with all the renovations and inconveniences it was still the same or more in cost than nearby hotels\'

Friendly staff. Good food. Hot tub wasn't working, but other than that It was a great experience.

1 night family trip. Pros: excellent, safe location. Front desk staff very quick and friendly. Room was clean, living space was spacious. Cons: Bedroom was very small, very little space to move around the bed. Room could use some TLC, paint chipping, ac/heat vent was clearly coming off on ceiling and when it kicks on it is VERY loud. Bed- absolutely not comfortable and the pillows were practically flat. If you are on the bottom floor, be prepared to hear lots of noise if children are upstairs. Breakfast was decent hotel breakfast. It is fine for a quick trip, but not sure it was worth the price.

Staff was awesome! Very friendly. Morning breakfast was excellent. The only item that should be fixed - all suites should have a king sized bed versus a std queen. Would make it more comfortable. Other than that - will definitely stay there again!

Pro: the staff were excellent, great customer service and very welcoming. Cons: the sofa bed had a rip, a mysterious stain and the mattress was so thin you could feel all the coils. The pool water felt questionable in that we wondered if it was treated with any chlorine at all and we were worried we'd pick up an infection after swimming it in (we made sure to shower afterwards and scrub our kids clean). The breakfast was unappealing, the scrambled eggs seemed simultaneously under cooked and over cooked. However, everything worked, check in and out was smooth, it was easy to find off the highway and made for a convenient place to sleep during our road trip.

The property, room and staff were great., Excellent morning breakfast. The problem with the stay was the fact that at 12:30 am that night the fire alarm went off and everyone had to go outside. We were able to stay in our cars to stay warm as it was in the 30's BUT we were outside for 2 hours before they found the problem. No fire, just a problem with the alarm system = they couldn't turn it off. I wouldn't have given it such a low rating but it's now been three weeks and there has been no evidence that they will compensate us for the loss of sleep. We went to the hotel to enjoy a good night's sleep while traveling. Lack of consideration by the hotel to even attempt some sort of consideration will keep me from staying at a Marriott Inn in the future.

The hotel is is undergoing renovations and the hot breakfast was in a regular room. It wasn’t very good.

We got our requested ground floor and a free upgrade as well .Then in the morning had a wonderful breakfast that was included with the room fee👍 Staff we friendly and helpful What more could you hope for 😃

Fantastic staff—professional, friendly, and genuine. The hotel is very clean and has everything we need, including internet, TV, a living area, and a kitchenette. The breakfast is wonderful, with a wide variety of options, and I especially appreciated that oat milk is available since I cannot drink regular milk. We also traveled with our dog, and the hotel is very pet-friendly, offering plenty of walking areas as well as a dog station with bags and a designated dog-walking area.