Dollywood's HeartSong Lodge & Resort
330 USD
a notte
Media per settembre
Seleziona le date per controllare prezzi e disponibilità
330 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Dollywood's HeartSong Lodge & Resort, il prezzo per notte è in media di 211 USD nel mese più economico (gennaio) e di 1496 USD nel mese più caro (novembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 211 USD |
| febbraio | 220 USD |
| marzo | 279 USD |
| aprile | 364 USD |
| maggio | 340 USD |
| giugno | 358 USD |
| luglio | 514 USD |
| agosto | 335 USD |
| settembre | 330 USD |
| ottobre | 359 USD |
| novembre | 1496 USD |
| dicembre | 942 USD |
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set · 330 USD
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Prezzo più alto: novembre (circa 1496 USD)
Prezzo più basso: gennaio (circa 211 USD)
Informazioni su questa struttura
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una palestra. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/...
Servizi
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una palestra. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Un hotel dispone di un ristorante che offre prelibati piatti, nonché di un'ampia scelta di snack al bar/caffetteria. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Rilassati in una delle 302 camere della struttura, complete di aria condizionata e Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di vasca o doccia e asciugacapelli. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.
Posizione
HeartSong Lodge & Resort in un parco nazionale, a Pigeon Forge, è a 5 minuti di auto da Dollywood's Splash Country e 8 minuti da Island at Pigeon Forge. Questo hotel per famiglie dista 4,6 km da Dollywood e 5,5 km da Cena con Spettacolo Dolly Parton's Dixie Stampede.
Nelle vicinanze
Dollywood's Splash Country(1.1 miglia)
Rocky Top Mountain Coaster(1.9 miglia)
Parrot Mountain and Gardens(2.5 miglia)
Patriot Park(2.6 miglia)
Old Mill(2.8 miglia)
Gatlinburg Municipal Golf Course(2.8 miglia)
Dollywood(2.8 miglia)
Island at Pigeon Forge(2.8 miglia)
Cena con Spettacolo Dolly Parton's Dixie Stampede(3.4 miglia)
University of Tennessee Regional Health Center-Sevierville(3.4 miglia)
The Track(3.5 miglia)
LeConte Center at Pigeon Forge(3.6 miglia)
Xtreme Racing Center(3.6 miglia)
Outdoor Gravity Park(3.8 miglia)
Campo da Baseball The Ripken Experience - Pigeon Forge(3.8 miglia)
L'aeroporto internazionale più vicino è Alcoa - Aeropuerto de Knoxville (TYS)(36.3 miglia)
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Lavanderia a secco
Posizione
1210 Dollywood Resorts Blvd, Pigeon Forge, Tennessee, Stati Uniti d'America
Dollywood's Splash Country (1.1 miglia)
Rocky Top Mountain Coaster (1.9 miglia)
Parrot Mountain and Gardens (2.5 miglia)
Patriot Park (2.6 miglia)
Old Mill (2.8 miglia)
Gatlinburg Municipal Golf Course (2.8 miglia)
Recensioni degli ospiti
9.6
Eccezionale
Sulla base di 453 recensioni verificate
Cosa pensano gli ospiti
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Analizzando le recensioni, Dollywood's HeartSong Lodge & Resort è lodato per le sue splendide e curate aree verdi, i servizi adatti alle famiglie come piscine interne ed esterne, aree con focolare e attività, e i vantaggi offerti per la visita a Dollywood, come il servizio navetta e i pass TimeSaver.
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Cosa pensano gli ospiti
Analizzando le recensioni, Dollywood's HeartSong Lodge & Resort è lodato per le sue splendide e curate aree verdi, i servizi adatti alle famiglie come piscine interne ed esterne, aree con focolare e attività, e i vantaggi offerti per la visita a Dollywood, come il servizio navetta e i pass TimeSaver.
Gli ospiti sottolineano ripetutamente la pulizia impeccabile e le camere confortevoli e ben arredate, con la possibilità di letti a castello particolarmente apprezzata dalle famiglie. Il servizio è ampiamente descritto come accogliente e disponibile, anche se alcuni segnalano comportamenti scortesi o lentezza da parte del personale del bar o della piscina, e un check-in poco cordiale. La ristorazione in loco riceve sia elogi che critiche per la limitatezza delle opzioni o la mancanza di scelte salutari, e alcuni lamentano temperature basse nelle piscine, il comfort dei letti o l'assenza di forni a microonde in camera. In generale, ci si può aspettare un soggiorno pulito e ricco di servizi, particolarmente comodo per visitare Dollywood.
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Servizi
Molte recensioni elogiano le piscine interne ed esterne, l'ampida vasca idromassaggio, le aree con focolare, l'intrattenimento dal vivo e le attività dedicate ai bambini. Il servizio navetta incluso per Dollywood e i pass TimeSaver sono considerati vantaggi notevoli.
Recensioni degli ospiti correlate
10
Ian
29 mag 2025
·
Soggiorno di 2 notti
Brilliant Hotel, Loved the stay great for kids, the free trolleys to the park and the Dreamore Hotel and recieved free Quick Passes for Dollywood when you bought the Tickets. Loved it.
Brilliant Hotel, Loved the stay great for kids, the free trolleys to the park and the Dreamore Hotel and recieved free Quick Passes for Dollywood when you bought the Tickets. Loved it.
10
Ed
15 set 2024
·
Soggiorno di 5 notti
Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.
Great outside and inside pool. Large Sona. Multiple firepots with chairs, smores station, 30 ft fire pit with roaming guitar player/singer each evening. And that just outside.
10
Lammie
2 set 2024
·
Soggiorno di 2 notti
wonderful stay. everything so very organised and thought out from having filtered water for refills, to life jackets for kids at the pool, to having nightly smores for the kids. the hotel to Dollywood shuttle was so convenient rather than having to drive. would love to revisit again. only wish: option for a kettle in the room to make tea or at least have kettles available from housekeeping to borrow for the room.
wonderful stay. everything so very organised and thought out from having filtered water for refills, to life jackets for kids at the pool, to having nightly smores for the kids. the hotel to Dollywood shuttle was so convenient rather than having to drive. would love to revisit again. only wish: option for a kettle in the room to make tea or at least have kettles available from housekeeping to borrow for the room.
10
Jenn
25 feb 2025
·
Soggiorno di 5 notti
We were visiting with a large group of Canadians attending a conference. We loved the hotel and the area! We enjoyed the rooms, the conference facilities and the outdoor hot tub. The staff were all friendly and helpful!
We were visiting with a large group of Canadians attending a conference. We loved the hotel and the area! We enjoyed the rooms, the conference facilities and the outdoor hot tub. The staff were all friendly and helpful!
10
Rhonda
5 mag 2024
·
Soggiorno di 2 notti
This is a beautiful resort, it’s perfect! There’s lots to do there and are close to Dollywood and the area attractions. The trolley provided to and from the park makes the trip even better. The coffee shop and restaurant in the resort are amazing. We will be back later this year, our new place!
This is a beautiful resort, it’s perfect! There’s lots to do there and are close to Dollywood and the area attractions. The trolley provided to and from the park makes the trip even better. The coffee shop and restaurant in the resort are amazing. We will be back later this year, our new place!
10
Stacey
16 ago 2025
·
Soggiorno di 2 notti
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
10
Bob
6 mag 2025
·
Soggiorno di 3 notti
Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.
Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.
10
Megan
17 mag 2024
·
Soggiorno di 2 notti
The staff was super helpful, rooms were very clean, I enjoyed all the activities that they had for little ones to do including movie night. The pool was so clean and so was the kids splash pad.
The staff was super helpful, rooms were very clean, I enjoyed all the activities that they had for little ones to do including movie night. The pool was so clean and so was the kids splash pad.
10
Steve
6 set 2025
·
Soggiorno di 2 notti
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
10
Karen
16 ott 2025
·
Soggiorno di 1 notte
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
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Pulizia
La pulizia è ripetutamente lodata, con camere e aree comuni descritte come molto pulite o impeccabili.
Recensioni degli ospiti correlate
10
Megan
26 gen 2025
·
Soggiorno di 1 notte
So clean and such friendly staff. The restaurant was delicious and we loved the grounds.
So clean and such friendly staff. The restaurant was delicious and we loved the grounds.
10
Chris
28 ott 2025
·
Soggiorno di 3 notti
Five stars all the way! Clean, neat, pleasant staff, an experience that at times amazed us.
Five stars all the way! Clean, neat, pleasant staff, an experience that at times amazed us.
10
Ronny
1 feb 2025
·
Soggiorno di 1 notte
Cleanliness is at the top of everything else
Cleanliness is at the top of everything else
10
Faith
29 ott 2024
·
Soggiorno di 2 notti
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Beautiful property….exceptionally clean! Staff was so nice and helpful.
8
Teresa
17 ago 2025
·
Soggiorno di 1 notte
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
10
JULIE
26 ago 2024
·
Soggiorno di 3 notti
Beautiful and clean
Beautiful and clean
10
David
5 feb 2024
·
Soggiorno di 3 notti
Enjoyed our stay. Room was very clean as well as the hotel. Staff was courteous and helpful in recommending great restaurants. We will definitely stay again.
Enjoyed our stay. Room was very clean as well as the hotel. Staff was courteous and helpful in recommending great restaurants. We will definitely stay again.
10
Brittney
3 feb 2025
·
Soggiorno di 1 notte
Fantastic. Everything about this hotel was perfect. It was so clean.
Fantastic. Everything about this hotel was perfect. It was so clean.
10
Katie
12 lug 2025
·
Soggiorno di 4 notti
Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
10
Debbie
16 ago 2025
·
Soggiorno di 2 notti
Gorgeous property and kind staff. Pools are fabulous. Well appointed with a very kind staff. Comfy bed, lots of towels and wash clothes. The room looked new. Very clean and comfortable. Highly recommend!! Good Job Dolly!
Gorgeous property and kind staff. Pools are fabulous. Well appointed with a very kind staff. Comfy bed, lots of towels and wash clothes. The room looked new. Very clean and comfortable. Highly recommend!! Good Job Dolly!
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Camere
Le camere sono moderne, confortevoli e spesso spaziose, con layout adatti alle famiglie e la popolare opzione dei letti a castello. Alcuni utenti segnalano letti rigidi o meno confortevoli, piccoli frigoriferi, l'assenza di forni a microonde in camera e occasionali problemi con l'aria condizionata o la pressione dell'acqua.
Recensioni degli ospiti correlate
10
Bridgette
24 giu 2024
·
Soggiorno di 2 notti
Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.
Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.
10
Glen
17 gen 2025
·
Soggiorno di 3 notti
Great, beautiful resort hotel with a rustic feeling true to Dollywoods Tennessee theme. Great experience and comfy and relaxing rooms
Great, beautiful resort hotel with a rustic feeling true to Dollywoods Tennessee theme. Great experience and comfy and relaxing rooms
8
Elmer
24 ott 2024
·
Soggiorno di 3 notti
Put ice maker and microwave in room.. would be a help with kids
Put ice maker and microwave in room.. would be a help with kids
10
Jennifer
11 mag 2025
·
Soggiorno di 2 notti
Great staff and beautiful accommodations! My child loved the bunk room!
Great staff and beautiful accommodations! My child loved the bunk room!
10
Stacey
16 ago 2025
·
Soggiorno di 2 notti
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
The room is a good size and well laid out. The Lodge is easy to navigate without being overwhelming. When I checked in, I was given the Time Saver card and told to get my wristband which allowed me to ride the trolley to Dollywood and use the Time Saver lanes. It was an excellent perk. For breakfast, order up Dolly's cinnamon bread with coffee and have it delivered to your room. The pool is wonderful, the bar service is great, the little fire pits around the back of the Lodge are sweet. I wish I had stayed longer.
10
Tracy
30 giu 2024
·
Soggiorno di 2 notti
I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!
I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!
8
Melissa
22 apr 2024
·
Soggiorno di 3 notti
Very friendly staff. Very clean and beautiful place. Only one issue was water pressure was very low and water didn’t get very warm
Very friendly staff. Very clean and beautiful place. Only one issue was water pressure was very low and water didn’t get very warm
4
Richard
8 lug 2024
·
Soggiorno di 3 notti
Self parking was a long way from our room. Very small refrigerator and no microwave coach very hard also
Self parking was a long way from our room. Very small refrigerator and no microwave coach very hard also
10
Tiffany Erica
19 lug 2025
·
Soggiorno di 3 notti
Wonderful! I only wish the beds were more comfortable, but this place was amazing! Quiet and convenient. Definitely would highly recommend.
Wonderful! I only wish the beds were more comfortable, but this place was amazing! Quiet and convenient. Definitely would highly recommend.
6
Eva
18 giu 2025
·
Soggiorno di 3 notti
The property was beautiful. Loved all the decor. It was kept spotless. The pool area was clean and the water cold. The life guards were on 3 at a time in three different areas of the pool. They rotated positions every few minutes. They were excellent and kept an eagle on on the pool area. We went to the restaurant to celebrate a birthday. It was disappointing. Service was very slow. Other tables that came in after us were waited on and had drinks before we even got ours. When our waitress finally made it over, she said she forgot about the table because it was an entirely different section. It went downhill from there. The food took forever to come out and when the appetizer came out, it was overcooked. The next night we went to the bar area. We had dinner and a drink or two there the servers there were top-notch, especially Spencer. They were very friendly and engaging. It was a little pricey because of the taxes up there, but it was the best evening we had had so far. The rooms were spacious and decorated nicely. Our air conditioner didn’t work very well and we finally got it fixed on the last night we were there and it felt like heaven. The beds were not the best in the world. We both woke up with backaches two days in a row. We went there to get away from work and stress and just relax and celebrate a birthday. It was a nice weekend in spite of a few hiccups along the way.
The property was beautiful. Loved all the decor. It was kept spotless. The pool area was clean and the water cold. The life guards were on 3 at a time in three different areas of the pool. They rotated positions every few minutes. They were excellent and kept an eagle on on the pool area. We went to the restaurant to celebrate a birthday. It was disappointing. Service was very slow. Other tables that came in after us were waited on and had drinks before we even got ours. When our waitress finally made it over, she said she forgot about the table because it was an entirely different section. It went downhill from there. The food took forever to come out and when the appetizer came out, it was overcooked. The next night we went to the bar area. We had dinner and a drink or two there the servers there were top-notch, especially Spencer. They were very friendly and engaging. It was a little pricey because of the taxes up there, but it was the best evening we had had so far. The rooms were spacious and decorated nicely. Our air conditioner didn’t work very well and we finally got it fixed on the last night we were there and it felt like heaven. The beds were not the best in the world. We both woke up with backaches two days in a row. We went there to get away from work and stress and just relax and celebrate a birthday. It was a nice weekend in spite of a few hiccups along the way.
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Servizio
Il personale è costantemente descritto come cordiale, accogliente e disponibile in tutto l'hotel. Alcuni ospiti segnalano comportamenti scortesi o lentezza da parte del personale del bar o della piscina e occasionali esperienze di check-in poco cordiali.
Recensioni degli ospiti correlate
10
Jessica
14 lug 2024
·
Soggiorno di 1 notte
Didn’t care for the security officer being rude to my kids who were excited to get in the hot tube! Only place I’ve been too that they didn’t allow any one under 16 in the hot tub or area! Will not stay again because they were so rude!
Didn’t care for the security officer being rude to my kids who were excited to get in the hot tube! Only place I’ve been too that they didn’t allow any one under 16 in the hot tub or area! Will not stay again because they were so rude!
10
Richard
21 apr 2025
·
Soggiorno di 2 notti
The staff was above and beyond courteous. The facility is clean and well managed. Will definitely stay again! Thank y'all!
The staff was above and beyond courteous. The facility is clean and well managed. Will definitely stay again! Thank y'all!
8
Amber
23 mag 2025
·
Soggiorno di 1 notte
We had an excellent stay at the Heartsong resort. It was extremely clean, had lots of activities for the kids, and worked out perfectly for us to go to Dollywood. The only reason I am giving 4 stars is because we went in May when the pool was obviously not warm so we were thrilled that there was an indoor pool. However the indoor pool was actually cooler than the one outside so we spoke to the “pool manager” inside who gave us a hard time about it being so cold and wouldn’t let us take our 3 year old to the hot tub because there was no lifeguard on duty and there was a sign that said no one under 16. With having a small child and paying a premium price (almost $400 a night) we expected to have an indoor pool that wasn’t freezing or to have been able to use the hot tub instead. We were basically told by the young pool manager (maybe 20 years old) that we had to just deal with it and let our bodies adjust to the temperature. Other than this issue, we really had a great stay and would stay again just for the convenience of being so close to Dollywood. It is very nice to have the trolly take you over and to get the timesaver passes along with it that comes complimentary with your hotel stay.
We had an excellent stay at the Heartsong resort. It was extremely clean, had lots of activities for the kids, and worked out perfectly for us to go to Dollywood. The only reason I am giving 4 stars is because we went in May when the pool was obviously not warm so we were thrilled that there was an indoor pool. However the indoor pool was actually cooler than the one outside so we spoke to the “pool manager” inside who gave us a hard time about it being so cold and wouldn’t let us take our 3 year old to the hot tub because there was no lifeguard on duty and there was a sign that said no one under 16. With having a small child and paying a premium price (almost $400 a night) we expected to have an indoor pool that wasn’t freezing or to have been able to use the hot tub instead. We were basically told by the young pool manager (maybe 20 years old) that we had to just deal with it and let our bodies adjust to the temperature. Other than this issue, we really had a great stay and would stay again just for the convenience of being so close to Dollywood. It is very nice to have the trolly take you over and to get the timesaver passes along with it that comes complimentary with your hotel stay.
10
Debbie
2 set 2025
·
Soggiorno di 3 notti
Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
10
Nancy
16 apr 2025
·
Soggiorno di 4 notti
Customer service & amenities were off the charts. Rooms were comfortable including the bed. Ample # elevators throughout the property allowing access to areas without having to use specific areas. The main restaurant was so good that we dined there several times. Service & food was excellent. Ask for a server named Lulu—she anticipated our needs & was incredibly friendly. Access to self-parking was close & trolleys were available. The entire hotel was very clean & accommodating. Would definitely stay there again.
Customer service & amenities were off the charts. Rooms were comfortable including the bed. Ample # elevators throughout the property allowing access to areas without having to use specific areas. The main restaurant was so good that we dined there several times. Service & food was excellent. Ask for a server named Lulu—she anticipated our needs & was incredibly friendly. Access to self-parking was close & trolleys were available. The entire hotel was very clean & accommodating. Would definitely stay there again.
10
Richard
18 apr 2025
·
Soggiorno di 2 notti
The property was outstanding , staff great and really catered to your needs
The property was outstanding , staff great and really catered to your needs
8
Teresa
17 ago 2025
·
Soggiorno di 1 notte
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
10
Beren
14 mag 2025
·
Soggiorno di 1 notte
The front desk staff treated us like family. Everything in the room was immaculate. We will definitely be coming back.
The front desk staff treated us like family. Everything in the room was immaculate. We will definitely be coming back.
10
RODNEY
2 mag 2025
·
Soggiorno di 2 notti
Beautiful resort but the restaurant offerings and quality of food is poor. Staff throughout resort are friendly but the bartenders aren't overly friendly.
Beautiful resort but the restaurant offerings and quality of food is poor. Staff throughout resort are friendly but the bartenders aren't overly friendly.
8
Rachel
14 apr 2024
·
Soggiorno di 1 notte
Very nice facility. Upon arrival the valets were gentlemen. However, once at the check in desk the lady behind the desk was surprisingly not as hospitable. She was looking everywhere but at us. It was as if we were not even standing there. We just felt very set back and shocked really. Not what you expect from a Dollywood facility. We never got her full attention or felt welcomed. The room was nice and clean. We enjoyed the events and live entertainment. It made it worth the stay. Our waitress at High Note was fabulous. She even came to let us know that her shift was up and who would be taking care of us. Check out was a breeze. Just wish check in would’ve been a better experience.
Very nice facility. Upon arrival the valets were gentlemen. However, once at the check in desk the lady behind the desk was surprisingly not as hospitable. She was looking everywhere but at us. It was as if we were not even standing there. We just felt very set back and shocked really. Not what you expect from a Dollywood facility. We never got her full attention or felt welcomed. The room was nice and clean. We enjoyed the events and live entertainment. It made it worth the stay. Our waitress at High Note was fabulous. She even came to let us know that her shift was up and who would be taking care of us. Check out was a breeze. Just wish check in would’ve been a better experience.
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Posizione
La posizione è molto comoda per raggiungere Dollywood, con una navetta in loco che rende facile l'accesso al parco, e molti trovano l'ambiente tranquillo e panoramico. Utile anche per raggiungere le attrazioni della zona.
Recensioni degli ospiti correlate
10
Bridgette
24 giu 2024
·
Soggiorno di 2 notti
Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.
Wonderful hotel to stay at. Off the main strip so the grounds are quiet. Hotel is very modern and clean with many amenities. Can hear the train at Dollywood sound its steam whistle.
10
Frank
18 dic 2024
·
Soggiorno di 1 notte
Amazing Location Near Dollywood and Super Clean and Beautiful! Great stay once again! :-)
Amazing Location Near Dollywood and Super Clean and Beautiful! Great stay once again! :-)
10
Elmer
15 apr 2025
·
Soggiorno di 2 notti
We really liked it it is easier to get to the park
We really liked it it is easier to get to the park
10
Ann
3 ott 2024
·
Soggiorno di 3 notti
Great stay! Easy access to Dollywood and other local attractions.
Great stay! Easy access to Dollywood and other local attractions.
10
Jaime
5 gen 2025
·
Soggiorno di 1 notte
We love staying at DreamMore and HeartSong. The facilities are top notch as well and the people. Dollywood is just a few minute trolley ride over (included in your stay) plus you receive fast passes to DW for all guests, daily.
We love staying at DreamMore and HeartSong. The facilities are top notch as well and the people. Dollywood is just a few minute trolley ride over (included in your stay) plus you receive fast passes to DW for all guests, daily.
10
Bob
6 mag 2025
·
Soggiorno di 3 notti
Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.
Hotel was fantastic, beautiful grounds, transportation provided to the park which was really nice, laid back atmosphere at the hotel, outside area's were fantastic, nice restaurant, shopping store, general store and bakery, room was perfect. Will definately be back to stay again.
10
Brigette
28 apr 2025
·
Soggiorno di 4 notti
Perfect place to stay if you're going to Dollywood and doing other tourist activities
Perfect place to stay if you're going to Dollywood and doing other tourist activities
10
Sherry
9 set 2024
·
Soggiorno di 1 notte
Well done, Dolly!! We loved this hotel and will most definitely be back! The bus to the parks was so convenient and getting a fast pass was super sweet for our family on a busy day!
Well done, Dolly!! We loved this hotel and will most definitely be back! The bus to the parks was so convenient and getting a fast pass was super sweet for our family on a busy day!
10
Steve
6 set 2025
·
Soggiorno di 2 notti
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
10
Karen
16 ott 2025
·
Soggiorno di 1 notte
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
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Ristorazione
Molti hanno apprezzato la colazione, la pizza e il ristorante principale, con diversi che segnalano pasti buoni e opzioni in loco. Altri hanno trovato le scelte limitate e avrebbero voluto più opzioni da asporto o salutari, con occasionali incoerenze nella qualità.
Recensioni degli ospiti correlate
10
Michael
7 lug 2024
·
Soggiorno di 3 notti
Had a great time! Clean, Friendy & great service. They do need more grab & go options.
Had a great time! Clean, Friendy & great service. They do need more grab & go options.
8
Jessica
4 ago 2025
·
Soggiorno di 1 notte
We loved the Heartsong! The staff was very friendly and the hotel was beautiful. It was also very clean. The only thing we didn’t love was the food.
We loved the Heartsong! The staff was very friendly and the hotel was beautiful. It was also very clean. The only thing we didn’t love was the food.
10
Tracie
1 lug 2024
·
Soggiorno di 3 notti
Really great place to stay and well worth the money if you are going to the parks. The extra perks are woth it. Only negative for all of Dollywood and Resorts is the food...there is not much healthy food. Very hard to find fresh vegetables and fruit.
Really great place to stay and well worth the money if you are going to the parks. The extra perks are woth it. Only negative for all of Dollywood and Resorts is the food...there is not much healthy food. Very hard to find fresh vegetables and fruit.
10
Laura
24 giu 2024
·
Soggiorno di 2 notti
Amazing hotel! So lovely and clean. The staff were brilliantand we used both restaurants and the food was delicious, along with the quick serve for coffee and treats. The pool was so clean and it was lovely to spend the day/afternoon relaxing. Would stay again and recommend to everyone
Amazing hotel! So lovely and clean. The staff were brilliantand we used both restaurants and the food was delicious, along with the quick serve for coffee and treats. The pool was so clean and it was lovely to spend the day/afternoon relaxing. Would stay again and recommend to everyone
8
Teresa
17 ago 2025
·
Soggiorno di 1 notte
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
This property is gorgeous. We stayed one night for an anniversary after a day at Dollywood with friends. Cleanliness is fabulous. The front desk personnel and the courtesy tram driver were delightful and personable. We made a reservation at the restaurant for dinner and it was excellent. Our steaks were nicely and flavorfully served. There is no spa on the property but they are glad to take you a short distance away for spa services, to DreamMore, but I declined. The only complaint we had was the afternoon bartender who was not only abrupt and rude to us, but we listened to her exchanges with others in the bar and her brisk demeanor never changed. She also engaged with other service personnel in complaining about guests at the pool and a bar order from the restaurant. We felt most unwelcome and she needs customer service training. Perhaps, her personality may better fit a dive or biker bar, but she has no business in a higher end establishment. Honestly, I have never heard such a rude barkeep who was so annoyed by everyone and every pour. I find it hard to believe that there have not been more complaints about her arrogance and ill regard for her guests.
10
Shantonia
23 giu 2024
·
Soggiorno di 2 notti
Its was a great experience...food was very good especially the breakfast...everyone was nice and friendly...beautiful resort...we will come back and stay a little longer than 2 days...the rooms were very clean and cozy...my family enjoyed it...poolside was lovely and we got to see the fireworks from the park...
Its was a great experience...food was very good especially the breakfast...everyone was nice and friendly...beautiful resort...we will come back and stay a little longer than 2 days...the rooms were very clean and cozy...my family enjoyed it...poolside was lovely and we got to see the fireworks from the park...
10
Mandi
23 apr 2025
·
Soggiorno di 5 notti
Wish there were more dining options
Wish there were more dining options
10
Tracy
30 giu 2024
·
Soggiorno di 2 notti
I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!
I really enjoyed the stay with my sister and two young toddlers, ages two and four. We never had to leave to eat. I would highly recommend the pizza at Songbird. I probably went to all the eateries there and they were all fabulous - very sweet people and very hospitable. There were so many special things about staying there. The landscaping is exquisite…. Simply beautiful and it’s like they thought of everything to make your stay special… Keurig coffee pot with coffee and cream and sugar, ice, shampoo, conditioner, lotion, fresh raspberry lemonade, an amazing pool and water play for the children, fire pits, live entertainment, even saw fireworks from the bedroom window. it was very peaceful and relaxing. Just to tell you how comfortable the bed was — that’s the first time I slept through the night since I was a teenager. I would highly recommend staying at Heartsong Lodge!
10
RODNEY
2 mag 2025
·
Soggiorno di 2 notti
Beautiful resort but the restaurant offerings and quality of food is poor. Staff throughout resort are friendly but the bartenders aren't overly friendly.
Beautiful resort but the restaurant offerings and quality of food is poor. Staff throughout resort are friendly but the bartenders aren't overly friendly.
10
Steve
6 set 2025
·
Soggiorno di 2 notti
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
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10
Richard
21 set 2025
·
Soggiorno di 3 notti
✔️
✔️
10
Clyde
4 giorni fa
·
Soggiorno di 3 notti
The cleaning person kept our room very clean. Breakfast was great. Parking was close by, had an awesome time.
The cleaning person kept our room very clean. Breakfast was great. Parking was close by, had an awesome time.
10
Debbie
settimana scorsa
·
Soggiorno di 2 notti
Everyone was so friendly. Their rooms are always so clean.
Everyone was so friendly. Their rooms are always so clean.
10
Rhonda
settimana scorsa
·
Soggiorno di 4 notti
This is our favorite place to stay. Absolutely amazing
This is our favorite place to stay. Absolutely amazing
6
IRA
settimana scorsa
·
Soggiorno di 1 notte
The hotel offers clean rooms and friendly staff, and the pool is enjoyable. However, the rooms are mediocre and overpriced. Parking is inconvenient, and guest carts are poorly designed, preventing the use of the traditional carts used by bellhop staff. This setup makes it harder for guests and encourages them to opt for the paid valet and bellhop services.
The hotel offers clean rooms and friendly staff, and the pool is enjoyable. However, the rooms are mediocre and overpriced. Parking is inconvenient, and guest carts are poorly designed, preventing the use of the traditional carts used by bellhop staff. This setup makes it harder for guests and encourages them to opt for the paid valet and bellhop services.
Politiche della struttura
Check-in
Check-out
Dalle 16:00 alle 00:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-17: 362.05450565240477USD
- 2026-09-18: 440.5478341416626USD
- 2026-09-19: NO DATA
- 2026-09-20: 340.76291197637937USD
- 2026-09-21: 341.57176288436887USD
- 2026-09-22: 387.5505646002502USD
- 2026-09-23: 507.0479103205871USD
- 2026-09-24: 492.9641212472839USD
- 2026-09-25: 401.9818382334289USD
- 2026-09-26: NO DATA
- 2026-09-27: 336.5855098006897USD
- 2026-09-28: 358.9628790892944USD
- 2026-09-29: 333.453673211029USD
- 2026-09-30: 324.7862796097717USD
- 2026-10-01: 535.0825855881347USD
- 2026-10-02: 524.2478715558166USD
- 2026-10-03: 421.96213049578853USD
- 2026-10-04: 412.1302545256347USD
- 2026-10-05: 412.1302545256347USD
- 2026-10-06: 405.0726256307678USD
- 2026-10-07: 407.19274298718256USD
- 2026-10-08: 487.94342740173335USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 447.79109349822994USD
- 2026-10-13: 435.6783299959411USD
- 2026-10-14: 454.83379223541255USD
- 2026-10-15: 523.1701029833068USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 375.2814365425415USD
- 2026-10-19: 525.9179163367919USD
- 2026-10-20: 382.7270747109985USD
- 2026-10-21: 390.6331701313171USD
- 2026-10-22: 372.8027506450195USD
- 2026-10-23: NO DATA
- 2026-10-24: 434.7105271047363USD
- 2026-10-25: 338.6497177375793USD
- 2026-10-26: 415.0988384075012USD
- 2026-10-27: 435.6534347447204USD
- 2026-10-28: 335.7619385264587USD
- 2026-10-29: 347.6085466182251USD
- 2026-10-30: 400.3516188613586USD
- 2026-10-31: 393.59227843301386USD
- 2026-11-01: 356.50251497778316USD
- 2026-11-02: 343.27477988711547USD
- 2026-11-03: 377.70872353656USD
- 2026-11-04: 400.30700321450803USD
- 2026-11-05: 422.0932851128234USD
- 2026-11-06: 444.96146148202513USD
- 2026-11-07: 431.8221534845276USD
- 2026-11-08: 410.0805221983032USD
- 2026-11-09: NO DATA
- 2026-11-10: 476.35654111624143USD
- 2026-11-11: 451.8844742010498USD
- 2026-11-12: 360.9496739837646USD
- 2026-11-13: 441.6366517301635USD
- 2026-11-14: 434.9253885074768USD
- 2026-11-15: 434.7105271047363USD
- 2026-11-16: 436.7315180043945USD
- 2026-11-17: 426.8996420342407USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- La piscina stagionale resterà aperta da aprile a settembre.
- Costo colazione preparata su ordinazione: tra 24.99 USD e 39.99 USD per gli adulti e tra 14.99 USD e 29.99 USD per i bambini (importi approssimativi)
- Servizio parcheggio: 25 USD, a notte, (con possibilità di entrata/uscita)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Lavanderia a secco
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Idromassaggio/Jacuzzi
Colazione in camera
Distributori automatici
Family room
Beach Sun Loungers
Recinzione intorno alla piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Servizi
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Campo da golf (nelle vicinanze)
Area giochi
Piscina coperta
Piscina scoperta
Piscina scoperta riscaldata
Musica dal vivo
Evening Entertainment
Pool (Indoor)
Outdoor Fireplace
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito