92 Seaford Street

I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process

It was alright

Will not be going back, poor cleanliness and smelled terrible. We did not get access to the front door after hours. I knocked the door for ages before I could be let in. Very old blankets.

Very bizarre set up. Set up as HMO rather than B&B. No Tv. Your not allowed a front door key, so staff come to door when you leave and enter. Although staff are polite, quite alot of miscommunications. Room was not very clean. Shower was blocked and caused a flood. It is in a very bad area and quite noisy till gone 2am. Can hear staff downstairs loud tv till that time too. Very strong smells permeating building. Did use laundry facilities which was nice. Used as a basepoint to visit: Alton Towers,Alton Towers Waterpark and Trentham Estate. Close to Train Station. Close by to shops. I prefer proper B&B/ Hotel set up: Allowed to come as go as you please,tv, privacy. Staff aren't sitting in common area all day.

We stayed in a double room for the purposes of visiting Alton Towers. The location was perfect being about 40 minutes away. The room was basic but clean and comfortable with a private shower and toilet. No tv but this was fine. Downstairs had a communal kitchen and seated area which was clean. I only used facilities to make a cup of tea. Joseph (manager) was welcoming, friendly and was always nearby to answer any questions. £20 refundable deposit was required for the room key. Fireworks went off first night which was annoying but no fault of the property. Free parking on one side of street which was ideal. Walls were a bit thin so you could hear doors opening and closing so earplugs advisable. But overall ok for our needs - to lay our heads for a couple of nights.