Southgate Hotel London

Good clean modern rooms Didn't have breakfast so can't comment, but there is a lovely Greek Cafe around the corner that sells allsorts of delicious pastries etc and coffee. Note - reception bar sells non alcoholic drinks only

Hotel was lovely and clean & really convenient for the Piccadilly line However, £20 per day parking was extortionate. Paid £40 for two days and told by the front desk, if I ran a minute over into day 3 I’d have to pay another £20. Saw a sign on reception that said to store a bag £15. Never seen that before at any hotel!

Brand new hotel in Southgate very close to the underground and high st. Plenty of shops and restaurants nearby. Large comfortable rooms with a kitchenette and super coffee machine and tea and instant coffee available in the room. Good amenities available and a fantastic power shower . Very good breakfast freshly cooked with lots of healthy options . Not tried the evening restaurant yet . There is an alcohol free bar with plenty of options and is part of the hotel's healthy ethos. Very helpful and friendly service from all the staff. Small fitness room available for use .

Room was good size and clean. Also on site parking which was good

I'm in Southgate every couple of weeks and used to stay at Lenny Henry's place over the road - think you'll guess which one that is! Spotted this on Hotels.com and gave it a try as it looked good, and now I'm a regular staying every couple of weeks. The quality is always excellent, very comfortable and clean. Unlike nearly every other hotel I stay in, there is a daily service to replace towels etc. Staff are friendly and helpful and they do a 24hr pizza service - are surprisingly good. The bar is alcohol free which does not bother me and on reflection probably a better concept. Also free high speed internet. Whats not to like?

But being open and honest with you wasn’t particularly great in my opinion Firstly when booking it on hotel.com, it states you’ve got plenty of parking. Which is factually incorrect also it doesn’t state about the £20 charge for this parking. After long drive and all the palaver regarding the parking I was informed you don’t have a restaurant but you do pizzas which is very odd for a four star hotel This morning I woke up at approximately 530 by refuge waste collection wagon This morning breakfast was one of the worst breakfast I’ve got to say I’ve ever had. The variety hot food was appalling Didn’t have the basic breakfast items like bacon and the sausages with substitute with chicken sausages. Anyway, I thought I just run with what you’ve got, but it was all cold stone cold I pointed this out to the lady which it was clearing up. She smiled at me and laughed. Not really sure if it’s a language barrier. It wasn’t even warm it was cold. Safe to say, I won’t be stopping again On a more positive note the room seems modern and well furnished. The plug socket wasn’t working next to the bedside.

Online check in and check out was very convenient. It is in a good location right next to Southgate tube station and many shops and restaurants. I was attending the snooker at Alexandra Palace and it is easy to drive there in about 20 minutes. The room was clean and pleasant, had a fridge and a kettle and the bed was really comfortable- I slept really well. Parking at the hotel was easy but at a cost of £20 per night The criticisms that I had are that the electronic do not disturb and please clean the room signs were not working. Also the hotel provide teabags coffee and milk, and toiletries in the bathroom which were not replenished until I asked. If they are going to provide these things they should be checked and refilled. Overall it is a good hotel and I would definitely stay there again and recommend it to others.

2nd time staying - just as good. Staff are excellent, location is very convenient for underground and parking is fully secure. Room was clean, everything worked and breakfast great.

The hotel itself was modern, clean, and Staff friendly. I feel the list of facilities are incorrect as it states there is a restaurant and bar. The only food available was a pizza that you order through a scanned barcode and pick up at reception. The bar was drinks behind the reception area and did not sell alcohol. Had we had known that they did not have alcoholic drinks and restaurant we would not have booked here. We had quite a long drive and wanted to order some food. Unfortunately the breakfast was cold and didn’t had the basic items like bacon or nice sausages. I think they were chicken ones. I have never paid £20 for parking anywhere else, this was really steep for one night.

If ever I need to stay in London I stay here. It’s absolutely perfect. Modern, clean, car park £15 (which is good for London) safe and locked up. Buffet breakfast £9.95. A little gym. And also the tube is literally a 2 min walk. Centre of London in 20 mins. And half the price of a premier inn!

Comfortable beds... very clean room ... staff very friendly... an enjoyable stay...

Room was clean but bathroom floors were buckling and coming up. You could tell it was poor installation and water exposure. Some mold on shower tiles too

Dirty bathroom, disappointing stay overall. Not sure how this is a 4 star.

Room wasn't ready on check in . Room not cleaned properly someones bra left near window

They had not vacuumed under the bed or to the edges and corners.

Clean

Very clean and quiet , freindly staff, would absolutely stay here again AAA+++

Floors we’re filthy but well hidden by the grey flooring.

I had a very pleasant stay at this hotel. The room was spotlessly clean and well maintained, which made it feel comfortable right away. The reception staff were friendly and welcoming, creating a positive first impression. Parking was straightforward and hassle-free, which is always a bonus. The hotel is conveniently located near a main street with plenty of places to eat, so finding dinner options was easy. Despite being close to amenities, the hotel itself was quiet and peaceful—I slept really well. Overall, it was a simple, stress-free stay with everything I needed: cleanliness, friendly service, easy access, and a restful night. I’d happily return.

My friend and I were in London for the ultimate girls trip to go see Beyonce in concert. We checked in and the room was disgusting. There was hair everywhere and old blood on the sheets. They came to change the sheets but there was stuff everywhere. I was supposed to get an email from management to resolve the situation but I haven’t gotten any type of communication.

We were struck by how new this hotel was. It even had that new car smell. Very impressive lobby and immediate check in without issue. Room was also nice but some very confusing light switches which appeared to turn lights on in a random fashion (good luck). Powerful shower but only one hook for four towels is an oversight (how can you expect guests to reuse them when they can’t dry piled up together)? There is a good instruction on how to control the Air conditioning unit but it wouldn’t switch off on arrival, so we did our best to regulate it. However, when we returned after 11pm, the unit was off and wouldn’t switch back on. As the night progressed, the room became stuffier and stuffier and this led to a very uncomfortable night. When we informed reception it wasn’t possible to switch the A/C on or off, they said it was controlled in their office! I told them this was unacceptable and there was no way to ventilate the room otherwise (windows locked shut). The receptionist seemed unsympathetic and I advised that customers shouldn’t be given the impression they were in control of their own A/C when this wasn’t the case. Breakfast was a letdown. There were tiny amounts of each item in the serving dishes and these weren’t replenished quickly enough. Both coffee machines had packed in by 09:45 and didn’t work again during the breakfast service despite our enquiries (someone is coming to look Sir). What should have been an impeccable experience was something of a letdown.

All good apart from the air con which was fiddly and ineffective. Either too cold or too hot. Shame, other than that it was excellent

New build facilities, shower features are not reliable and poor quality could not turn water off, was told to hit hard the box by staff and only have shower in morning.

Not enough hanging space for clothes or wet towels.

Newish hotel, very modern with touchscreen light and air con controls in room, took a minute to work it out but after that all works really well. Rooms are compact but perfectly comfortable and have everything you need and it all works well. We stayed on a very warm night in July and air con was brilliant. Good location a couple.of.minutes walk from Southgate tube station and piccadilly line so easy to get around. Staff all very friendly and helpful. The hotel website is very open about the bar being alcohol free.

-Staff were very friendly and the hotel was clean. -Pillows were terrible (all fluff no support) -Our room was right by the door to the floor, so we were woken up constantly by other guests slamming the door :( -Being on floor 1, there was a party on until 1am where we overlooked and the window was small but didn’t protect much from outside noise. -Boiling room, no way to change the air con, believe it’s done on outside temp?

The hotel is very nice, the only con is that the windows can’t be open. Therefore the air gets quiet bad.

Hotel is not bad, had terrible trouble with the room. No water when we arrived, complained and they turned it on. Shower was leaking badly and kept us awake all night. No hot water in the morning so had to complain again. There eventually turned in on for us and we could shower. Clearly knows about the leak so turn off the water when the room not in use. Really not good having to make a fuss just to get water!

Less than a 5 min walk to the nearest underground station. Cheap food and bars nearby. Only downside was loud rattling coming from behind the TV overnight (manageable with ear plugs).

Enjoyed my stay here, downside was that windows are not allowed to be open due to safety reasons. The shower was quite temperamental. Otherwise I enjoyed my stay here.

Good location, staff are always helpful and very polite.

Nice staff and clean environment. Tea the receptionist was very nice and friendly. The breakfast buffet is really good with great options.

Very nice new build hotel. Excellent location and parking facilities( altho £15 per night for residents is a bit steep, especially if youre staying multiple nights). Very close to local transport links and plenty of local shops & dining options. Rooms were tidy and good amenities within. Staff were extremely friendly and helpful, nothing was an issue. Breakfast options were ok...plenty of choice but quality wasnt great. Didnt dine on the evening so could comment. Only issue i had was late at night. Popped out just before midnight to put stuff in my car, went to get back in and the hotel doors were locked. I couldnt get back in. Obviously the night porter locked the doors while he wasnt on front desk. Theres a buzzer on each of the two doors( which clearly dont work). I didnt have my phone on me at the time so couldnt ring the hotel. I was left stuck outside for 20mins. Luckily another guest arrived, who had their phone. Night porter was in the office behind the front desk. There needs to be a system in place to contact reception if your policy is to lock doors at night. Would definitely stop back again when visiting london.

Great hotel for easy access into London on the tube. The staff are really friendly and helpful, the hotel is clean throughout and parking is secure. There is a great selection of food at breakfast. I would definitely stay here again

I stay at this hotel on regular basis. Staff always professional and friendly.

Really great place, staff super friendly and helpful. Room and facilities first rate. Wish there were more places like this, we will be back

The Hotel would not refund or change the date of our booking, even though it was due to the concerts being cancelled due to the tube strike. We lost our money. Be carefully booking this place

I had a very pleasant stay at this hotel. The room was spotlessly clean and well maintained, which made it feel comfortable right away. The reception staff were friendly and welcoming, creating a positive first impression. Parking was straightforward and hassle-free, which is always a bonus. The hotel is conveniently located near a main street with plenty of places to eat, so finding dinner options was easy. Despite being close to amenities, the hotel itself was quiet and peaceful—I slept really well. Overall, it was a simple, stress-free stay with everything I needed: cleanliness, friendly service, easy access, and a restful night. I’d happily return.

The reception staff were all friendly and helpful. The reception staff are exceptional, I have never met reception staff like that before. Except the lady who is the General Manager is arrogant and wants to show that she is the boss, she was very rude to my wife when my wife went to ask to change the sheets on the beds, we spent 10 days without them being changed, this is ridiculous. She didn't even apologize for what happened. She doesn't show respect to my wife.

My family booked 4 superior twin rooms. Five days before the trip, my sister and my brother-in-law had to cancel the trip because my brother-in-law was hospitalized due to sudden acute illness. Through Expedia, I wrote to cancel the booking of 1 room and provided medical certificate as proof. I also requested for full or partial refund based on exceptional compassionate reason. However I received no response from the hotel. When we checked-in on 28 Sept, we negotiated with the hotel management but they rejected to consider our request ! They showed no sympathy and understanding to a genuine case of illness !! I was terrified with the fixtures inside the room. The toilet seat of my room was not securely fixed, the lighting switches of bedside lamp were wrongly set, the air-conditioning was not functioning properly .... Also, the TV remote control was not functioning. I asked for assistance from the front desk reception staff who didn't help me out. His response was rude, "You spent more time in the room than me and you know better than me what went wrong." I was furious but did not argue with him at the spot. I raised a complaint with the duty manager the next morning and got the remote control replaced. Cleanliness is another area of concern. The trash in the rubbish bin was not cleared everyday ! The cleaning staff even discarded the trash including plastic bag inside the toilet bowl ! An extremely bad experience and will NEVER ever stay in this hotel again !!!!!

Perfect place to stay in London 2 minutes away from the train /subway station. Direct downtown London within 25 minutes

Newish hotel, very modern with touchscreen light and air con controls in room, took a minute to work it out but after that all works really well. Rooms are compact but perfectly comfortable and have everything you need and it all works well. We stayed on a very warm night in July and air con was brilliant. Good location a couple.of.minutes walk from Southgate tube station and piccadilly line so easy to get around. Staff all very friendly and helpful. The hotel website is very open about the bar being alcohol free.

Perfect for Tottenham Stadium

Very nicely kept hotel and friendly staff, just round the corner from the Southgate tube. Lots of decent local restaurants (mostly Greek or Mediterranean). Would definitely stay again if I was in that area.

Nice hotel. Easy to get to Southgate underground station.

A clean, bright, modern hotel with interesting cafes nearby. Comfortable and quiet, especially on the fourth floor. We may have made a mistake booking this as it was further from the city centre than we'd realised, although it is on the Piccadilly line. This was exacerbated for us because there was a closure on the underground on the Saturday morning and we had to go on a rail replacement bus. For that reason, and only that reason, I probably wouldn't stay here again.

Sluggish drain in bathroom sink. Couldn't take a shower without water getting all over the floor outside. Did not replace empty tissue box when cleaning the room. Great location. Many wonderful shops and restaurants in the neighborhood within walking distance. Around the corner from a Tube stop. Breakfast was not very good at all. And unfortunately, they serve the exact same thing every day.

Near High Street and railway station of the Piccadilly Line to London.

Third time staying at this hotel and absolutely love it. It s convenient to reach, in a nice and quiet area with some lovely shops and cafes on the doorstop. The tube station to central is only only 3 min walk away. Parking was hassle free and the service was fabulous. This will always be my first choice when staying in London. The rooms are sparkling clean and the shower gel/ hand wash scent is honestly to die for. Highly recommended.

Clean and modern - good sized room with A/C. Handy for the Southgate tube station on the Picadilly line. Would stay again.

Great hotel with comfortable and modern room. The room was a little on the small side but was fine for me as a solo traveller. I've stayed here a number of times now and always had a good stay although breakfast is a little disappointing as there aren't the normal coked items available. There are plenty of places nearby where you can get a decent breakfast though.

Good location for us, but pretty basic, its all non alcohol, no bacon at breakfast! And a £20 charge for parking!

Pizza for 2 and 200cocktails for 15.99 was good value and freshly made.

All the hotel staff were very welcoming & helpful, our room was very good, with all necessary facilities, it was quiet, the bed was comfortable, the small en-suite had a good shower although I will say I’m not a fan of glass bathroom doors. Sadly a very good hotel was let down by the breakfast!! If all you want is coffee, pastries, toast and jam, you will be satisfied as all were good quality however the hot breakfast was terrible!! A few virtually empty or empty containers right in the middle of service, not at all appetising, and very poor quality, I suspect the hotel are trying to reduce food waste a sentiment I respect however this buffet took it to a whole new level! It was a shame as otherwise I would have scored hotel 10 out of 10

Sluggish drain in bathroom sink. Couldn't take a shower without water getting all over the floor outside. Did not replace empty tissue box when cleaning the room. Great location. Many wonderful shops and restaurants in the neighborhood within walking distance. Around the corner from a Tube stop. Breakfast was not very good at all. And unfortunately, they serve the exact same thing every day.

Modern hotel with high spec rooms. Good location near to tube. Shame breakfast was chicken sausages, rather than pork, and no bacon. I understand some people dont eat this, but their decisions should not affect what I eat...

2nd time staying - just as good. Staff are excellent, location is very convenient for underground and parking is fully secure. Room was clean, everything worked and breakfast great.

The breakfast was very nice, multiple options for everyone.

The hotel itself was modern, clean, and Staff friendly. I feel the list of facilities are incorrect as it states there is a restaurant and bar. The only food available was a pizza that you order through a scanned barcode and pick up at reception. The bar was drinks behind the reception area and did not sell alcohol. Had we had known that they did not have alcoholic drinks and restaurant we would not have booked here. We had quite a long drive and wanted to order some food. Unfortunately the breakfast was cold and didn’t had the basic items like bacon or nice sausages. I think they were chicken ones. I have never paid £20 for parking anywhere else, this was really steep for one night.

Lovely property, nice staff. Breakfast options were varied, however cooked breakfast was luke warm.