Name: Extended Stay America Suites - Boston - Waltham - 32 4th Ave
Address: 32 4th Avenue, Waltham, Massachusetts, USA, Waltham, Massachusetts, US
Price range: 100 $–256 $ per night
Rating: 6.77

Was Gäste sagen

Bewertungen zum Extended Stay America Suites - Boston - Waltham - 32 4th Ave beschreiben ein preisgünstiges Hotel mit Küchenzeilen in den Zimmern und guter Anbindung an die Autobahn, aber viele Gäste berichten von Problemen mit der Sauberkeit, starker Abnutzung, fehlenden Gegenständen sowie unzuverlässigem Personal und Service.

Häufige Beschwerden betreffen schmutzige Zimmer und Flure, anhaltende Rauch- oder Essensgerüche, Schädlingsbefall und Wartungsprobleme wie kaputte Armaturen, fleckige Möbel und feuchte oder muffige Bedingungen. Der Service ist gemischt: Einige loben das freundliche Personal, aber viele beklagen lange oder fehlgeschlagene Check-ins, Überbuchungen, unbesetzte Rezeptionen und Probleme mit Kautionen oder Rückerstattungen. Das Frühstück zum Mitnehmen ist oft spärlich oder nicht verfügbar, und Küchenutensilien müssen häufig angefordert oder fehlen. Erwarten Sie sehr einfache Unterkünfte, bei denen der Wert von Ihrer Toleranz gegenüber Abnutzung und inkonsistenten Standards abhängt.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist abgenutzt und begrenzt: Kein Eiswürfelautomat, Pool Berichten zufolge geschlossen, Waschsalon und Verkaufsautomat oft defekt, und das kleine Fitnessstudio verfügt über nicht funktionierende Geräte. Kostenlose Parkplätze stehen zur Verfügung.

Reinigung

Bewertungen bemängeln wiederholt schmutzige Zimmer und Flure, starke Rauch- oder Essensgerüche, Schimmel oder Mehltau sowie fleckige Bettwäsche. Mehrere Berichte erwähnen Schädlingsbefall (Kakerlaken, Mäuse oder sogar Bettwanzen) und unzureichende Reinigung zwischen den Aufenthalten.

Zimmer

Die Zimmer sind geräumig und verfügen über Küchenzeilen, aber viele sind veraltet mit kaputten Armaturen oder Möbeln, fehlenden Teilen des Schlafsofas, lauten Geräten und gelegentlich Lärm von Nachbarn oder Fluren. Einige berichten von schwachem oder unzuverlässigem WLAN, während andere die Zimmer für kurze Aufenthalte als komfortabel empfanden.

Dienstleistung

Der Service ist inkonsistent: Während einige das freundliche und hilfsbereite Personal loben, berichten viele von langen oder fehlgeschlagenen Check-ins, Überbuchungen, unbesetzten Rezeptionen und begrenzter Reaktionsfähigkeit. Gäste äußern auch Frustration über Kautionen und verzögerte oder verweigerte Rückerstattungen.

Ähnliche Gästebewertungen

2

Conor

8. Mai 2025

·

Aufenthalt am 2 Nächte

This hotel confirmed a booking for me to stay with them. When i called to confim my reservation upon arrival in Boston they told me that all the rooms were filled and I was out of luck.

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2

Debra

28. Sept. 2025

·

Aufenthalt am 2 Nächte

Terrible check in 44 minutes even though pre booked and prepaid. Would not recommend this place.

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2

Sarah

18. Juni 2025

·

Aufenthalt am 3 Nächte

We weren’t able to check in, there wasn’t even a person working at the front desk… They had someone running between the two properties to work the front desk, because the other employee called in.

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2

Marcia

15. Feb. 2025

·

Aufenthalt am 1 Nacht

I called property at 4pm to relay the messages i got from my flight that they have been delayed. I kept trying to repeat that the flight is going to be much later than 9:30- landing in Boston - so that means a late check in for my room. the front desk clerk assured me i would be ok. my flights were 3 1/2 hours delayed. i get there and my room was canceled. Front desk was NO help- gave me a card knowing that NO ONE would answer. What’s the point of calling you- if you know i paid and called and you said you would note it- and I’m left stranded

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2

Lauren

28. Juli 2025

·

Aufenthalt am 1 Nacht

We were unable to stay in the hotel. When we arrived for check in, the hotel informed us that while there were currently two rooms open, they were not available as their housekeeper had called out sick and the rooms were not clean. While the hotel did offer a refund, it has not yet been issued. We were traveling for business and thus checked in later. We scrambled running around to the other hotels in the area that were all booked, eventually having to drive 45 minutes out of town to find a hotel with an available room at a higher price than we were expecting.

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2

Bambi

8. Aug. 2024

·

Aufenthalt am 1 Nacht

In all of my experiences with travelling, this hotel was by far the worst one I have ever come across. I booked the room with my family one week in advance before driving the five hour distance. When we went to check in, we were immediately greeted with the receptionist saying "I am not checking you in." We laughed it off, thinking he was joking and we explained we already had a reservation, so the man whose name began with an "F" looked in the computer and said he did not have a reservation under the name we booked. We spelled out the name in case there was a mistake and explained we had the confirmation number to secure our booking and that is when he changed his story and he said "ah yes, I have your reservation here, I see the name now, but I do not have a room for you." Basically, he gave our room away since we checked in the evening and blamed Expedia saying they gave a room away they didn't have! The guy's attitude was very insincere and he was not sorry at all, as he blamed Expedia for the entire accident when there were still fifteen rooms left when we booked. As we were walking in, there was garbage littering the outside of the hotel (wrappers, bottles,cigarettes, etc.) and the inside floor was not clean at all. Very disappointed with the customer service and would not recommend this hotel to anyone.

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2

Shawn

6. Nov. 2025

·

Aufenthalt am 1 Nacht

I showed up at 1am to check in and no one was at the front desk. I waited for over 30 minutes and still no one. I couldn’t check in. I ended up sleeping in my car in the cold in the parking lot. When I went in in the morning to ask for a refund, still no one was there. There was even a guy that locked his key card in his room and couldn’t get back in. Abysmal at best.

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10

Jose

26. Aug. 2024

·

Aufenthalt am 1 Nacht

What I loved most about my stay at Extended was the professionalism and hospitality displayed by a staff member at the front desk named Rosey. Rosey went above and beyond to make sure that I was comfortable. Her genuineness and willingness to help everyone was very impressive. She was working all by herself, but had no problem multi tasking to suit the needs of everyone coming into the hotel. It was an absolute pleasure, thanks to Rose!!

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10

Maria

11. Feb. 2025

·

Aufenthalt am 6 Nächte

Spent a week there during November, and had an incredible experience. The room was the perfect size for my husband and I, even with a king sized bed in it. We were able to make small meals for ourselves during the week, and bring back leftovers. Really felt like a home away from home, and we enjoyed it thoroughly. The staff went above and beyond to assist us, as on our last day, after we checked out, our car battery died and it wouldn't start. The woman from the front called someone to assist us, and then she went out and brought her own car around to give us a jump. She saved us a lot of time, and it was just an example of their great service.

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2

Micheala

20. Aug. 2025

·

Aufenthalt am 3 Nächte

We showed up to Extended Stay, paid for our room, and went upstairs to our room. There was someone already in the room when we got up there. We went back downstairs and the front desk worker said he was not surprised, this had happened to him before, he had no available rooms, he could not refund us the money, and we should call Expedia to get the refund. When Expedia called this branch to confirm, they were told we stayed in the room. We never entered a room. In calling for a location manager, the front desk would not give manager information and hung up. Do not visit this location, it is not worth the hassle and you might end up charged for a room in which you did not stay.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Lage ist günstig mit dem Auto erreichbar zu Boston, Cambridge und nahegelegenen Autobahnen; einige fanden die Gegend ruhig. Es gibt weniger Möglichkeiten zum Essen und Einkaufen in unmittelbarer Nähe.

Gastronomie

Das Frühstück ist ein minimales Frühstück zum Mitnehmen (Kaffee, Muffins, Instant-Haferflocken) und ist oft unterbestückt oder nicht verfügbar. Mehrere Gäste fanden die Angaben irreführend im Vergleich zu dem, was angeboten wurde.

Monat	Durchschnittspreis
Januar	76 $
Februar	76 $
März	78 $
April	96 $
Mai	122 $
Juni	146 $
Juli	134 $
August	111 $
September	107 $
Oktober	136 $
November	86 $
Dezember	75 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $111	10 $111	11 $130	12 $134
13 $114	14 $107	15 $113	16 $116	17 $107	18 $129	19 $136
20 $100	21 $107	22 $107	23 $107	24 $110	25 $202	26 $201
27 $104	28 $109	29 $109	30 $109

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $136	2 $185	3 $187
4 $132	5 $132	6 $132	7 $134	8 $137	9 $198	10 $203
11 $140	12 $131	13 $131	14 $136	15 $137	16 $202	17 $256
18 $133	19 $130	20 $136	21 $134	22 $136	23 $181	24 $180
25 $127	26 $130	27 $132	28 $144	29 $137	30 $192	31 $190

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