Marian Resort And Spa

Hatte eine Lodge. Wohnzimmer/Küche + Schlafzimmer und Bad. Die Räume werden mit Elektroheizungen beheizt, die im Wohnzimmer war die vollen 5 Nächte defekt. Dementsprechend kalt war es. Habe eine Mail geschrieben, keine Reaktion. War zweimal an der Rezeption und habe mich beschwert, es hieß immer das sich der Hausmeister das am nächsten Tag anschaut. War mein erster und letzter Besuch, dafür war es einfach zu kalt.

Upon arrival 1st impressions were really good. But after being there a while. Floor felt dirty and your feet were dirty when walking around on it. The ensuite shower when used 1st time lots of hair came out of the plug hole. The main shower. The shower head was all clogged with lime scale and hardly any water came out. I had to pick the scale from the holes then it worked fine. So we stuck to just using that shower. One of the sofa cushions the zip had been broken and the cushion kept coming out. Bedside lights didn’t all work. When using the microwave for the 1st time when found old fish and chips left in there from previous people staying. We had no robes or slippers which should have been there. Netflix only worked on the 1st night. After that there was no reception. I went to reception twice. 1st time to mention all the issues and missing robes. Was written down on a post it note. Was told they would send maintenance and also send the missing robes. Nearly 48hrs after nothing so went back to reception. Spoke to a really lovely lady and she sorted the robes straight away. The rest nothing happened. Never received the slippers either but was no big deal. I’m not a person that ever complains but all these little things need to be sorted. We stayed 7 nights and it wasn’t cheap so expected a little better within the accommodation. I will say breakfast was excellent and staff. Pool was lovely. Outside area was good. We loved the peacocks. We did overall enjoy our stay.

Breakfast amazing Linda & Louie always go out of there way to help. Place not far from Rhyl.

The staff were all amazingly polite, professional and helpful, with a special shout out for Linda who we dealt with us at breakfast and can i say the breakfast was lovely. The main building was spotlessly clean and modern and the health spa was fantastic. The only downside to our stay was the lodge felt tired and could have been cleaner if it had a bit more attention to detail. Also there was no aircon and they could provide enough fans for the number of lodges they have. Overall it was a lovely stay and the staff are a credit to the place.

Such a nice place! Great location for seeing North Wales. Very friendly staff.