Candlewood Suites Fort Wayne - NW by IHG

Everything was what I expected. While it didn’t bother me, it is fair to note that this location doesn’t have a pool. I thought it did, and then I checked in and realized it did not have one. This might make a difference for families. The building and rooms were clean. The kitchen was ready for use, grill area was great. The gym is small but pretty solid for a hotel. 10/10 highly recommend!

Our stay was very good. The room was clean and very spacious. It was also well equipped. It would have been nice to have the pool available but oh well. The people at the front desk were always very pleasant. Great customer service

You really need to update your website for this hotel. Your pictures showed a beautiful pool, and indeed, this hotel has not had a pool in over 8 months! Needless to say the grandkids were very disappointed. The counter staff assured me there would be NO discount because of the lack of a pool because I booked through your site. Shame on you!!!

The pool was closed all weekend, we were not notified prior to or at time of check in.

Great place that loves our dog!

First class clean modern looking reasonably priced for what you get. property clean well lit at night would definitely stay again

Nice ace and super nice to our dog

My one night was great. Location worked out great. Longhorns steakhouse was right across the street. It was close to war memorial coliseum where i went to a concert. The room was very nice. The bed was comfortable. I was able to have my dog with me. You get what you pay for. Its a little on the pricey side but the rooms have a kitchen if you choose to eat in your room. Cant comment on the breakfast. Didnt take advantage of that.

Very good stay. The property is just starting to age, but is in good condition and was clean. Affordable price including the kitchenette. We stayed because they allow dogs, always appreciated!

Everything was what I expected. While it didn’t bother me, it is fair to note that this location doesn’t have a pool. I thought it did, and then I checked in and realized it did not have one. This might make a difference for families. The building and rooms were clean. The kitchen was ready for use, grill area was great. The gym is small but pretty solid for a hotel. 10/10 highly recommend!

Clean room and nice staff.

Our stay was very good. The room was clean and very spacious. It was also well equipped. It would have been nice to have the pool available but oh well. The people at the front desk were always very pleasant. Great customer service

Exceeded my expectations. For the most part clean some areas on floor a little dirty. Staff person who checked us in was very friendly and accommodating. I would recommend this hotel.

Friendly, helpful staff. Clean, well equipped one bedroom suite. Kind of like a home away from home

Very easy process to get and check in and out. The room definitely was great exactly as I needed. Staff very friendly.

Lobby was clean, rooms were spacious and clean. Staff was attentive and full of personality!

Staff was great and room was clean!

Very good stay. The property is just starting to age, but is in good condition and was clean. Affordable price including the kitchenette. We stayed because they allow dogs, always appreciated!

Friendly staff and clean, comfy room. Nice little team walking area.

Everything was what I expected. While it didn’t bother me, it is fair to note that this location doesn’t have a pool. I thought it did, and then I checked in and realized it did not have one. This might make a difference for families. The building and rooms were clean. The kitchen was ready for use, grill area was great. The gym is small but pretty solid for a hotel. 10/10 highly recommend!

No air conditioning in our room. Staff offered a “free” water for the inconvenience.

Our stay was very good. The room was clean and very spacious. It was also well equipped. It would have been nice to have the pool available but oh well. The people at the front desk were always very pleasant. Great customer service

Just like having my own well equipped apartment with friendly, cheerful staff on hand.

Shower was very unsafe leaving water all over bathroom floor and my handicapped wife would have fallen if she went in there. Also no room for wheelchair access around bed and furniture was very tight to get around.

Friendly, helpful staff. Clean, well equipped one bedroom suite. Kind of like a home away from home

Very easy process to get and check in and out. The room definitely was great exactly as I needed. Staff very friendly.

Lobby was clean, rooms were spacious and clean. Staff was attentive and full of personality!

Friendly staff and clean, comfy room. Nice little team walking area.

Only complaint was noisy groups in the hotel.

No air conditioning in our room. Staff offered a “free” water for the inconvenience.

Clean room and nice staff.

Night clerk was awesome

The staff was awesome. However, the room wasn't ready, they were short staffed and there was underwear left from the last occupant. I believe I am owed some type of refund. A partial refund because the staff was gracious and tried their best. Angie was awesome

Just like having my own well equipped apartment with friendly, cheerful staff on hand.

Exceeded my expectations. For the most part clean some areas on floor a little dirty. Staff person who checked us in was very friendly and accommodating. I would recommend this hotel.

The check- in from the beginning was awful. Worst experience ever!. Front desk attendant bold face lied to me that I booked a king bed, when I clearly booked 2 double bed room. I chose this hotel because of the # of beds available and didn’t get it! I could have booked any other king size room anywhere else for much cheaper, since I booked way in advance. I showed the booking confirmation to prove it as well, clearly stating the 2 double bed room, but they had already sold my room to someone else, obviously. When I asked for a manager, I was told there wasn’t one. When I asked for a copy of the sheet that I signed at check in, I was told I cannot have it, it is company property, and against their policy. After Expedia called the hotel, front desk attendant proceeded to lie to the Expedia customer service and said that we had booked a king room, and never made accommodations any better, even after Expedia representative sent them confirmation again, with my 2 double beds booking. The attendant offered us another room for $279/ night. Coming to a hotel to check in and get this kind of awful service, while having to rush to a tournament, after the long drive from home, is unacceptable to say the least. We've traveled all over Indiana and this was the worst experience ever! We had nowhere else to go since the entire Fort Wayne was booked up. The 2 adults and 2 teenage boys had to make do with 1 bed. The manager never talked to us the next day or even attempted to speak to us.

The front desk staff are super friendly! The property is well taken care of and the sleep is very comfortable. Ive stayed at other hotels in the area and there's no comparison in all measurable areas of comfort.

Friendly, helpful staff. Clean, well equipped one bedroom suite. Kind of like a home away from home

Very easy process to get and check in and out. The room definitely was great exactly as I needed. Staff very friendly.

My one night was great. Location worked out great. Longhorns steakhouse was right across the street. It was close to war memorial coliseum where i went to a concert. The room was very nice. The bed was comfortable. I was able to have my dog with me. You get what you pay for. Its a little on the pricey side but the rooms have a kitchen if you choose to eat in your room. Cant comment on the breakfast. Didnt take advantage of that.

Easy to get to and a easy 10 minute drive to all the downtown activities.