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Holiday Inn El Paso West – Sunland Park by IHG

96 US$

/ noche

Promedio para septiembre

Holiday Inn El Paso West – Sunland Park by IHG - Recepción

Holiday Inn El Paso West – Sunland Park by IHG - Habitación

Holiday Inn El Paso West – Sunland Park by IHG - Habitación

Holiday Inn El Paso West – Sunland Park by IHG - Recepción

Holiday Inn El Paso West – Sunland Park by IHG - Piscina

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96 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Holiday Inn El Paso West – Sunland Park by IHG, los precios por noche son de 78 US$ de media en el mes más barato (febrero) y de 111 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en Holiday Inn El Paso West – Sunland Park by IHG por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	97 US$
febrero	78 US$
marzo	84 US$
abril	95 US$
mayo	111 US$
junio	79 US$
julio	85 US$
agosto	98 US$
septiembre	96 US$
octubre	94 US$
noviembre	81 US$
diciembre	84 US$

Más caro: mayo (aprox. 111 US$)

Más barato: febrero (aprox. 78 US$)

Acerca de esta propiedad

Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, una bañera de hidromasaje y gimnasio. Encontrarás además conexión a Internet wifi gratis, una tienda de recuerdos y un salón de baile.

Servicios

Apreciarás las instalaciones de ocio, que incluyen una piscina al aire libre, una bañera de hidromasaje y gimnasio. Encontrarás además conexión a Internet wifi gratis, una tienda de recuerdos y un salón de baile.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

En el bar o lounge Nine Hundred Bar & Grill de este hotel encontrarás fabulosas opciones para cenar. Si no quieres salir, puedes llamar al servicio de habitaciones. El desayuno a la carta, con un coste adicional, se ofrece de lunes a viernes de 06:00 a 10:00, mientras que los fines de semana el horario es de 07:00 a 10:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 175 habitaciones con frigorífico y microondas. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono con y llamadas locales gratuitas.

Ubicación

Holiday Inn El Paso West - Sunland Park by IHG se encuentra en Parque Pacífico (El Paso), a 4 min a pie de Centro de ocio familiar Bob-O's y a 10 min de Centro comercial Sunland Park. Además, este hotel se encuentra a 2,8 km de Parque de atracciones Western Playland y a 6,9 km de University of Texas at El Paso.

Qué hay cerca

Centro de ocio familiar Bob-O's(0.2 millas)
Centro comercial Sunland Park(0.5 millas)
Río Grande(1.2 millas)
Sunland Park Racetrack and Casino(1.3 millas)
Parque de atracciones Western Playland(1.5 millas)
Topgolf(2.3 millas)
Casa de Adobe(3 millas)
Cinemark West El Paso(2.2 millas)
Parque estatal Franklin Mountains(4 millas)
Adventure Zone(4.2 millas)
University of Texas at El Paso(4.3 millas)
Estadio Don Haskins Center(4.5 millas)
Parque Billy Rogers Arroyo(4.9 millas)
Teatro UTEP(5.3 millas)
Jardín del Desierto de Chihuahua(5.3 millas)
Aeropuerto Internacional de El Paso (ELP)(13.3 millas)
Ciudad Juárez, Chihuahua (CJS-A. Internacional Abraham González)(33.3 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería

Ubicación

900 Sunland Park Drive, Parque Pacífico, El Paso, Texas, Estados Unidos

Centro de ocio familiar Bob-O's (0.2 millas)

Centro comercial Sunland Park (0.5 millas)

Río Grande (1.2 millas)

Sunland Park Racetrack and Casino (1.3 millas)

Parque de atracciones Western Playland (1.5 millas)

Topgolf (2.3 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

7.9

Bueno

Basado en 1825 comentarios verificados

¿Quién se queda aquí?

Trabajo

25%

Pareja

25%

Familia

38%

Grupo

5%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Holiday Inn El Paso West – Sunland Park de IHG, los viajeros señalan una parada conveniente justo a la salida de la I‑10 con una distribución distintiva de villas de varios edificios, personal generalmente amable y camas cómodas, pero con notables inconsistencias en la limpieza, el mantenimiento y algunos servicios.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Holiday Inn El Paso West – Sunland Park de IHG, los viajeros señalan una parada conveniente justo a la salida de la I‑10 con una distribución distintiva de villas de varios edificios, personal generalmente amable y camas cómodas, pero con notables inconsistencias en la limpieza, el mantenimiento y algunos servicios.

La ubicación es un punto fuerte para un rápido acceso a la I‑10 con tiendas y restaurantes cerca, aunque algunos mencionan el ruido de la autopista. Las instalaciones como la piscina, el jacuzzi y el gimnasio reciben elogios, pero la limpieza de la piscina, las puertas o máquinas de hielo rotas, las renovaciones y el servicio lento en el restaurante o el desayuno no incluido pueden ser frustrantes. Los comentarios sobre el servicio de limpieza y la higiene son variados, con informes frecuentes de alfombras manchadas, plagas y falta de servicio a la habitación junto con algunas estancias limpias. En general, espere una parada cómoda y moderadamente confortable con una calidad y servicio de habitación variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina, el jacuzzi y el gimnasio son apreciados, y el aparcamiento suele ser fácil. Los problemas recurrentes incluyen la limpieza de la piscina, puertas o máquinas de hielo rotas o poco fiables, la falta de ascensores en los edificios de las villas y cierres o cortes ocasionales relacionados con las renovaciones.

Reseñas de huéspedes relacionadas

8

Tamara

10 may 2023

·

Se alojó 2 noches

Pool and associated facilities unavailable.

Pool and associated facilities unavailable.

8

Michael

15 jul 2025

·

Se alojó 1 noche

Room was good; cafe nor bar was open until later than advertised.

Room was good; cafe nor bar was open until later than advertised.

8

Alisha

18 jul 2025

·

Se alojó 1 noche

Was nice and quiet , beds were comfortable but pool was dirty needed to be cleaned up

Was nice and quiet , beds were comfortable but pool was dirty needed to be cleaned up

10

Terra

24 ago 2025

·

Se alojó 1 noche

Interesting layout. Top notch gym. Nice pool. Some dining options nearby. No continental breakfast. Room was clean and comfortable.

Interesting layout. Top notch gym. Nice pool. Some dining options nearby. No continental breakfast. Room was clean and comfortable.

8

Tina M

23 jun 2025

·

Se alojó 2 noches

Pool was not clean

Pool was not clean

10

Kathy

31 ago 2025

·

Se alojó 1 noche

The property was nice and clean. Jacuzzi and pool were great. The only bad thing was the lobby had way too much perfume smell. It made me sick even being in there so we didn’t go to the bar or go inside to eat. The fragrance they were using is WAY too strong.

The property was nice and clean. Jacuzzi and pool were great. The only bad thing was the lobby had way too much perfume smell. It made me sick even being in there so we didn’t go to the bar or go inside to eat. The fragrance they were using is WAY too strong.

10

Sandra

10 may 2024

·

Se alojó 1 noche

The pool was open and clean. The room was clean and pleasant. We really enjoyed our stay and will come back again.

The pool was open and clean. The room was clean and pleasant. We really enjoyed our stay and will come back again.

10

Ariana Giselle

21 jun 2025

·

Se alojó 2 noches

Elevator wasn’t working but no biggie, stayed on the second floor. Enjoyed the pool, the hot tub, the breakfast, staff was very friendly at breakfast, check in and checkout. Loved how there was a lot of stores close by! Room was neat and tidy.

Elevator wasn’t working but no biggie, stayed on the second floor. Enjoyed the pool, the hot tub, the breakfast, staff was very friendly at breakfast, check in and checkout. Loved how there was a lot of stores close by! Room was neat and tidy.

6

Alberto

18 jun 2025

·

Se alojó 2 noches

The hotel grounds felt really compact and at times a bit confusing to get around at first. There were two fridges in the suite but were not fully functional, only the freezer worked. The two ac units in the suite felt like swamp coolers often times leaving the suite humid. The pool was decent sized but felt to dirty. As if not properly filtered. As appearances go the lobby was nice and clean as well as the adjacent bar and restaurant. Did not have a chance to try the menu though.

The hotel grounds felt really compact and at times a bit confusing to get around at first. There were two fridges in the suite but were not fully functional, only the freezer worked. The two ac units in the suite felt like swamp coolers often times leaving the suite humid. The pool was decent sized but felt to dirty. As if not properly filtered. As appearances go the lobby was nice and clean as well as the adjacent bar and restaurant. Did not have a chance to try the menu though.

8

Mary

3 abr 2025

·

Se alojó 3 noches

I like the separate buildings on the property. Staff was really friendly and down to earth. The chicken sandwich I got late my first (Sunday) night was delicious and the only guy working was really nice. The pool was not yet heated (March/April) but the hot tub was great.

I like the separate buildings on the property. Staff was really friendly and down to earth. The chicken sandwich I got late my first (Sunday) night was delicious and the only guy working was really nice. The pool was not yet heated (March/April) but the hot tub was great.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: muchos señalan alfombras manchadas, olores a humedad, plagas y habitaciones que no se limpian durante estancias de varias noches, mientras que otros encontraron los espacios aceptablemente limpios. También se informan suciedad y fugas relacionadas con el mantenimiento.

Reseñas de huéspedes relacionadas

2

Mahipalsinh

1 oct 2025

·

Se alojó 7 noches

This was there in front of room for 4 days. They didn’t come to clean for 4 days in row.

This was there in front of room for 4 days. They didn’t come to clean for 4 days in row.

2

jesus jr

20 sept 2024

·

Se alojó 2 noches

They didn’t clean my room or anything there was also roaches on the ceiling

They didn’t clean my room or anything there was also roaches on the ceiling

6

Mario

3 sept 2025

·

Se alojó 2 noches

They didnt Clean the room, was so dirty under the beds, i guess they just Clean where you "can" see

They didnt Clean the room, was so dirty under the beds, i guess they just Clean where you "can" see

4

Donald

18 sept 2024

·

Se alojó 1 noche

When we came back to our room from dinner there was a large roach in our room. I killed it and we went to bed. In the morning there were two more in the room. I killed those. We went down for breakfast (which was not complementary) and told the manager. Went back to the room there were two more.

When we came back to our room from dinner there was a large roach in our room. I killed it and we went to bed. In the morning there were two more in the room. I killed those. We went down for breakfast (which was not complementary) and told the manager. Went back to the room there were two more.

6

Rafael

26 may 2024

·

Se alojó 3 noches

The stay was ok. Room was very dirty . Underneath the sink the backboard was falling apart. The tub was dirty and the bathroom door was dirty as well. The bed comforter was stained. And the worst part was the carpet.

The stay was ok. Room was very dirty . Underneath the sink the backboard was falling apart. The tub was dirty and the bathroom door was dirty as well. The bed comforter was stained. And the worst part was the carpet.

6

Erin

8 jun 2025

·

Se alojó 1 noche

We found two cockroaches. One inside room(alive) and one dead outside the door. Under the beads and tv stand were filthy! Trash, tennis ball, dirt. We were told at check in that there was breakfast in the morning from 6-9. It was not open when we were there at 6:15. Front desk staff were friendly, pool clean, room appeared clean until looking closer. The elevator was broken(we didn’t need it) ice machines missing….. I expressed my concerns to the front desk at checkout. They were very nice about it and apologetic. It was both great and terrible so it gets a medium review. I wouldn’t have stayed another night due to the roaches. Felt duped by the free breakfast.

We found two cockroaches. One inside room(alive) and one dead outside the door. Under the beads and tv stand were filthy! Trash, tennis ball, dirt. We were told at check in that there was breakfast in the morning from 6-9. It was not open when we were there at 6:15. Front desk staff were friendly, pool clean, room appeared clean until looking closer. The elevator was broken(we didn’t need it) ice machines missing….. I expressed my concerns to the front desk at checkout. They were very nice about it and apologetic. It was both great and terrible so it gets a medium review. I wouldn’t have stayed another night due to the roaches. Felt duped by the free breakfast.

4

Karla

27 may 2025

·

Se alojó 2 noches

Dirty room, looks like no one works there as

Dirty room, looks like no one works there as

2

Heidi

18 jun 2024

·

Se alojó 1 noche

We found pubic hair in the restroom and sink. The carpet was also very dirty.

We found pubic hair in the restroom and sink. The carpet was also very dirty.

2

Perla

5 ago 2025

·

Rooms were not good, not clean had to move rooms multiple times

Rooms were not good, not clean had to move rooms multiple times

4

Maria

24 abr 2025

·

Se alojó 2 noches

Bathroom was dirty and the carpet had numerous stains

Bathroom was dirty and the carpet had numerous stains

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las camas suelen ser cómodas y algunas habitaciones se sienten espaciosas o tranquilas, pero muchos describen una decoración anticuada, baños pequeños, poca presión de agua, problemas intermitentes con el agua caliente o el aire acondicionado, y ruido ocasional de la autopista; el Wi‑Fi puede ser débil.

Reseñas de huéspedes relacionadas

2

Jose

6 jul 2025

·

Se alojó 2 noches

Honestly this trip was kind of a s*** show excuse my language but when arriving to the hotel room I originally got a suite entering the hotel room noticed that it was dirty the bed wasn't made nor clean, dirty towels in the bathroom, overall dirty. Went to go talk to the front desk they got me into another suite unfortunately the lights didn't work so we had to leave cuz we had a concert when we came back we found out that the door was not locking which if we knew it wasn't properly locking like it should we would notify at the front so that way our belongings could have been secured but they weren't went to the front desk to talk to him about that about 1:30 in the morning they had us move to another room. I'm grateful that they were able to put me in a room but it wasn't the original room that I decided to book they put me in a lesser value room which was nice but not what I originally wanted. So the next morning I go downstairs and I talk to them to ask to see if they can put us in a suite because that is what originally was purchased didn't get into his sweet until about 2:00 which is kind of annoying cuz it kind of ruined our whole day of going to the pool and actually enjoying ourselves but we ended up getting into our room finally and after that it was amazing but just the beginning 24 hours of being in a hotel was really the worst time I've ever experienced at any type of hotel.

Honestly this trip was kind of a s*** show excuse my language but when arriving to the hotel room I originally got a suite entering the hotel room noticed that it was dirty the bed wasn't made nor clean, dirty towels in the bathroom, overall dirty. Went to go talk to the front desk they got me into another suite unfortunately the lights didn't work so we had to leave cuz we had a concert when we came back we found out that the door was not locking which if we knew it wasn't properly locking like it should we would notify at the front so that way our belongings could have been secured but they weren't went to the front desk to talk to him about that about 1:30 in the morning they had us move to another room. I'm grateful that they were able to put me in a room but it wasn't the original room that I decided to book they put me in a lesser value room which was nice but not what I originally wanted. So the next morning I go downstairs and I talk to them to ask to see if they can put us in a suite because that is what originally was purchased didn't get into his sweet until about 2:00 which is kind of annoying cuz it kind of ruined our whole day of going to the pool and actually enjoying ourselves but we ended up getting into our room finally and after that it was amazing but just the beginning 24 hours of being in a hotel was really the worst time I've ever experienced at any type of hotel.

2

Bill

23 feb 2023

·

Se alojó 1 noche

It took 3 tries to find room that didn't smell of smoke. First room smelled of smoke and in the bathroom mold around the bathtub molding. There was a hole in the wall like someone took a bat to the wall. The faucet in the bathroom wasn't secured on the vanity. The door to the closet would not slide. There were small stains on the curtains. The lights around the vanity were not working. The second room smelled of smoke, so I didn't check that one out. I wanted my money refunded. The person up front had one more room that we went to, and that room did not smell plus it was late, and we were tired, so we took it. The last room had a headboard attached to the bed and the nightstand there was a big hole in the wall behind the nightstand. Creepy! Do not recommend this hotel. I stayed at many Holiday Inns and this one was not comparable to their standards... We went to the restaurant at the hotel, and they were out of most items on the menu. Very disappointing!

It took 3 tries to find room that didn't smell of smoke. First room smelled of smoke and in the bathroom mold around the bathtub molding. There was a hole in the wall like someone took a bat to the wall. The faucet in the bathroom wasn't secured on the vanity. The door to the closet would not slide. There were small stains on the curtains. The lights around the vanity were not working. The second room smelled of smoke, so I didn't check that one out. I wanted my money refunded. The person up front had one more room that we went to, and that room did not smell plus it was late, and we were tired, so we took it. The last room had a headboard attached to the bed and the nightstand there was a big hole in the wall behind the nightstand. Creepy! Do not recommend this hotel. I stayed at many Holiday Inns and this one was not comparable to their standards... We went to the restaurant at the hotel, and they were out of most items on the menu. Very disappointing!

8

Thomas

21 nov 2025

·

Se alojó 2 noches

Room was great and the staff were friendly and helpful. The only downside was you're near the freeway so there can be a lot of traffic noise, be mindful if you're a light sleeper, bring earplugs. Overall i would stay again and recommend it

Room was great and the staff were friendly and helpful. The only downside was you're near the freeway so there can be a lot of traffic noise, be mindful if you're a light sleeper, bring earplugs. Overall i would stay again and recommend it

4

Cruz

27 feb 2023

·

Se alojó 1 noche

there was no hot water in the shower. the toilet did not flush properly

there was no hot water in the shower. the toilet did not flush properly

6

Lisa

22 feb 2024

·

Se alojó 1 noche

Property is showing its age. Carpet was stained and dirty. Bathroom is tiny and room small. Bed was clean and comfortable. No interior hallways. No free breakfast.

Property is showing its age. Carpet was stained and dirty. Bathroom is tiny and room small. Bed was clean and comfortable. No interior hallways. No free breakfast.

6

Fernando

19 ago 2025

·

Se alojó 1 noche

Old hotel, the carpet was disgusting, however the room was clean and the bed was comfortable, good location but the layout of the hotel is impractical.

Old hotel, the carpet was disgusting, however the room was clean and the bed was comfortable, good location but the layout of the hotel is impractical.

10

Kelby

18 feb 2025

·

Se alojó 1 noche

Water pressure was pretty lacking

Water pressure was pretty lacking

8

Gerardo

1 jun 2025

·

Se alojó 3 noches

Very clean and nice hotel. Shower water pressure was pretty low.

Very clean and nice hotel. Shower water pressure was pretty low.

6

Alberto

18 jun 2025

·

Se alojó 2 noches

The hotel grounds felt really compact and at times a bit confusing to get around at first. There were two fridges in the suite but were not fully functional, only the freezer worked. The two ac units in the suite felt like swamp coolers often times leaving the suite humid. The pool was decent sized but felt to dirty. As if not properly filtered. As appearances go the lobby was nice and clean as well as the adjacent bar and restaurant. Did not have a chance to try the menu though.

The hotel grounds felt really compact and at times a bit confusing to get around at first. There were two fridges in the suite but were not fully functional, only the freezer worked. The two ac units in the suite felt like swamp coolers often times leaving the suite humid. The pool was decent sized but felt to dirty. As if not properly filtered. As appearances go the lobby was nice and clean as well as the adjacent bar and restaurant. Did not have a chance to try the menu though.

8

Ronald

11 ago 2025

·

Se alojó 3 noches

Bathroom tiny, barely shut th e door to use the toilet. No shower curtain when we took our first shower. The room was clean, roomy and Bed comfortable. Staff pleasant and helpful. Internet very weak, not usable for us. We have top of the line phones and computers

Bathroom tiny, barely shut th e door to use the toilet. No shower curtain when we took our first shower. The room was clean, roomy and Bed comfortable. Staff pleasant and helpful. Internet very weak, not usable for us. We have top of the line phones and computers

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian al personal amable y servicial y el registro rápido, pero los problemas recurrentes incluyen la falta de personal, el servicio lento en el restaurante, los errores en la reserva o la asignación de habitaciones, y las interacciones ocasionales groseras o despectivas.

Reseñas de huéspedes relacionadas

10

George

20 ago 2025

·

Se alojó 6 noches

Great stay. The staff was great and helpful even when we needed an extra night to our reservation when our flight was canceled definitely staying again

Great stay. The staff was great and helpful even when we needed an extra night to our reservation when our flight was canceled definitely staying again

4

Dustin

17 nov 2025

·

Se alojó 1 noche

Horribly understaffed. Line was out the door for check in. Took 30 mins just to get a menu for breakfast. Took an hour to get food. The only reason i could actually eat was because my flight got delayed.

Horribly understaffed. Line was out the door for check in. Took 30 mins just to get a menu for breakfast. Took an hour to get food. The only reason i could actually eat was because my flight got delayed.

10

Geraldo

7 ago 2025

·

Se alojó 1 noche

Tim at the reception was SO polite, helpful and friendly. He made all the difference!

Tim at the reception was SO polite, helpful and friendly. He made all the difference!

2

Emilio

19 ago 2024

·

Se alojó 1 noche

I tried to checkin 1 hr early because I just had 1 concern where my room would be I did not want to be put by the freeway. As I tried to check in, the service desk advised that I would need to wait util 3 pm to check in and they should not have a problem to accommodate. It was like I asked to be put there because that’s where I ended up. I was ok at first but then when walking into the room I noticed the air unit was leaking really bad and carpet was soaked. I called with the concern about both and was told that there is nothing they could do. When I asked for the number to corporate or manager. he did tell me he was the manager and to hold so I ( irate ). Was explaining to my sister that they did not want to help. However, I did not notice that I was not actually put on hold and the service desk heard me speaking with my sister. At that point I was threatened if I did not stop cursing they would have to escort me off of the premises. I advise I was not cursing and said he heard me say , and verbally said the F word to me. I tried to explain I never said anything to him as I was speaking with my sister when I thought I was on hold. He then threatened me saying if I did not calm down I would be kicked out and said there is nothing he can do again. I did not want to be kicked out as some of us had came from out of town. I had to just keep quiet and stay at a room with a wet carpet. The person name I spoke with is Luis. I also took pictures of wet carpet

I tried to checkin 1 hr early because I just had 1 concern where my room would be I did not want to be put by the freeway. As I tried to check in, the service desk advised that I would need to wait util 3 pm to check in and they should not have a problem to accommodate. It was like I asked to be put there because that’s where I ended up. I was ok at first but then when walking into the room I noticed the air unit was leaking really bad and carpet was soaked. I called with the concern about both and was told that there is nothing they could do. When I asked for the number to corporate or manager. he did tell me he was the manager and to hold so I ( irate ). Was explaining to my sister that they did not want to help. However, I did not notice that I was not actually put on hold and the service desk heard me speaking with my sister. At that point I was threatened if I did not stop cursing they would have to escort me off of the premises. I advise I was not cursing and said he heard me say , and verbally said the F word to me. I tried to explain I never said anything to him as I was speaking with my sister when I thought I was on hold. He then threatened me saying if I did not calm down I would be kicked out and said there is nothing he can do again. I did not want to be kicked out as some of us had came from out of town. I had to just keep quiet and stay at a room with a wet carpet. The person name I spoke with is Luis. I also took pictures of wet carpet

2

John

24 oct 2024

·

Se alojó 1 noche

Guy at check in desk with glasses older was extremely rude when asked a simple question he reacted irritated and bothered replying to where is breakfast served

Guy at check in desk with glasses older was extremely rude when asked a simple question he reacted irritated and bothered replying to where is breakfast served

10

Samuel

31 ago 2025

·

Se alojó 2 noches

Excellent location, easy on and easy off I-10, both directions, follow the detour signs due to construction on the interstate. Staff is awesome, friendly and eager to help with directions and give a detailed map of the premises.

Excellent location, easy on and easy off I-10, both directions, follow the detour signs due to construction on the interstate. Staff is awesome, friendly and eager to help with directions and give a detailed map of the premises.

2

Luis

18 mar 2025

·

Se alojó 2 noches

The white hair guy at the front desk provide the worst customer service ever, treats you bad and is disrespectful, not Ccoming back ever

The white hair guy at the front desk provide the worst customer service ever, treats you bad and is disrespectful, not Ccoming back ever

10

Irvin

12 sept 2023

·

Se alojó 3 noches

Great staff

Great staff

10

Arabela

15 nov 2024

·

Se alojó 5 noches

We enjoyed our stay of 6 days. Great service for breakfast, quick response for housekeeping and excellent parking and staff were very nice and courteous.

We enjoyed our stay of 6 days. Great service for breakfast, quick response for housekeeping and excellent parking and staff were very nice and courteous.

10

Kelly

10 nov 2025

·

Se alojó 1 noche

Great staff, great room.

Great staff, great room.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente justo a la salida de la I‑10 con fácil acceso a tiendas, restaurantes y la zona de Sunland Park; varios huéspedes se sintieron seguros con acceso con puerta. Algunos notaron el ruido de la autopista.

Reseñas de huéspedes relacionadas

8

Thomas

21 nov 2025

·

Se alojó 2 noches

Room was great and the staff were friendly and helpful. The only downside was you're near the freeway so there can be a lot of traffic noise, be mindful if you're a light sleeper, bring earplugs. Overall i would stay again and recommend it

Room was great and the staff were friendly and helpful. The only downside was you're near the freeway so there can be a lot of traffic noise, be mindful if you're a light sleeper, bring earplugs. Overall i would stay again and recommend it

10

Adrianna

30 nov 2024

·

Se alojó 3 noches

The hotel was right off of the freeway, but was very quiet. Room was very nice and cozy. I loved that we were so close to the casino and shopping. The staff was super friendly and very helpful. I would absolutely stay here again and recommend to friends and family.

The hotel was right off of the freeway, but was very quiet. Room was very nice and cozy. I loved that we were so close to the casino and shopping. The staff was super friendly and very helpful. I would absolutely stay here again and recommend to friends and family.

10

Michael

24 mar 2025

·

Se alojó 1 noche

Large property close to highway so easy in and out.

Large property close to highway so easy in and out.

10

Katie

22 jul 2025

·

Se alojó 1 noche

Great place to stop on my way through Texas. Clean, pet friendly, easy check in

Great place to stop on my way through Texas. Clean, pet friendly, easy check in

8

Jacqueline

20 ene 2023

·

This property is off the main street, in a safe community. Convenient to shopping, restaurants and highway.

This property is off the main street, in a safe community. Convenient to shopping, restaurants and highway.

10

Leslie

17 jun 2025

·

Se alojó 2 noches

Very safe area with lots of places to eat nearby

Very safe area with lots of places to eat nearby

8

Aiza Mae

22 jul 2025

·

Se alojó 2 noches

The location was convenient and made getting around easy.

The location was convenient and made getting around easy.

10

David

15 mar 2025

·

Se alojó 2 noches

Great location and staff.

Great location and staff.

10

Samuel

31 ago 2025

·

Se alojó 2 noches

Excellent location, easy on and easy off I-10, both directions, follow the detour signs due to construction on the interstate. Staff is awesome, friendly and eager to help with directions and give a detailed map of the premises.

Excellent location, easy on and easy off I-10, both directions, follow the detour signs due to construction on the interstate. Staff is awesome, friendly and eager to help with directions and give a detailed map of the premises.

10

Heliodoro

15 dic 2024

·

Se alojó 2 noches

The hotel is easy to access off the interstate, and the staff is very friendly. The lobby is very nice, and the rooms are very clean. The hotel is also very secure and safe.

The hotel is easy to access off the interstate, and the staff is very friendly. The lobby is very nice, and the rooms are very clean. The hotel is also very secure and safe.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante y el bar del hotel reciben comentarios mixtos: algunos disfrutaron de comidas sabrosas o de un desayuno hecho a pedido, pero muchos informan que el desayuno no está incluido, opciones limitadas, servicio lento o con poco personal y cierres ocasionales de la cocina durante las renovaciones.

Reseñas de huéspedes relacionadas

4

Paulina

18 nov 2025

·

Se alojó 2 noches

Breaksfast was super crowded and not there were not enough waiters to help everyone althought food was good

Breaksfast was super crowded and not there were not enough waiters to help everyone althought food was good

4

Veronica

1 dic 2024

·

Se alojó 2 noches

Didn't receive any housekeeping the entire trip, no one came to clean or bring new towels. I paid for breakfast and dinner and was told dinner wasn't available because the kitchen was closed no refund was issued

Didn't receive any housekeeping the entire trip, no one came to clean or bring new towels. I paid for breakfast and dinner and was told dinner wasn't available because the kitchen was closed no refund was issued

6

Maria

11 nov 2024

·

Se alojó 2 noches

We had the free breakfast and it was very plain/simple, it’s one plate NOT buffet style like I’m used to for most breakfast included hotels, also it feels more like apartments since the rooms are outside of the property and lots of turns from the reception to the actual hotel room.

We had the free breakfast and it was very plain/simple, it’s one plate NOT buffet style like I’m used to for most breakfast included hotels, also it feels more like apartments since the rooms are outside of the property and lots of turns from the reception to the actual hotel room.

4

Dustin

17 nov 2025

·

Se alojó 1 noche

Horribly understaffed. Line was out the door for check in. Took 30 mins just to get a menu for breakfast. Took an hour to get food. The only reason i could actually eat was because my flight got delayed.

Horribly understaffed. Line was out the door for check in. Took 30 mins just to get a menu for breakfast. Took an hour to get food. The only reason i could actually eat was because my flight got delayed.

8

Nicole

1 jun 2025

·

Se alojó 1 noche

The stuff at the hotel was amazing very friendly with a quick and easy check-in and checkout process! The bar was also really nice!

The stuff at the hotel was amazing very friendly with a quick and easy check-in and checkout process! The bar was also really nice!

8

carey

2 ene 2025

·

Se alojó 1 noche

Everything was good. Breakfast costs extra. I don’t like that it’s not included. I want an easy breakfast, not just carbs. Bed great. Bathroom remodeled and beautiful.

Everything was good. Breakfast costs extra. I don’t like that it’s not included. I want an easy breakfast, not just carbs. Bed great. Bathroom remodeled and beautiful.

10

Melinda

7 jul 2025

·

Se alojó 2 noches

Easy check-in with super friendly staff. Rooms were clean and comfortable. The free breakfast was nice and hot with service in a dining room and not just self service with tables in a small room.

Easy check-in with super friendly staff. Rooms were clean and comfortable. The free breakfast was nice and hot with service in a dining room and not just self service with tables in a small room.

10

Steven

12 mar 2023

·

Se alojó 1 noche

A very unique and fun hotel. Don't miss the bar & restaurant. Good food with friendly service.

A very unique and fun hotel. Don't miss the bar & restaurant. Good food with friendly service.

8

Sandra

9 jun 2025

·

Se alojó 4 noches

The room was clean and comfortable but the pool wasn’t very clean and there were issues over my breakfast being included (it was) with my reservation. For the most part staff was pleasant and helpful.

The room was clean and comfortable but the pool wasn’t very clean and there were issues over my breakfast being included (it was) with my reservation. For the most part staff was pleasant and helpful.

10

Chris

12 abr 2023

·

Se alojó 1 noche

Jacob was wonderful checking us in. He assigned us a very quiet room, which is what we wanted. The small restaurant at the hotel was very good. The waitress, Dallas, was so friendly and helpful!!! The food was delicious. The hotel is being renovated because it does need updating, but we enjoyed our visit!!!

Jacob was wonderful checking us in. He assigned us a very quiet room, which is what we wanted. The small restaurant at the hotel was very good. The waitress, Dallas, was so friendly and helpful!!! The food was delicious. The hotel is being renovated because it does need updating, but we enjoyed our visit!!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Jorge

10 ago 2026

·

Se alojó 1 noche

Muy limpia la habitación, agradable y cerca de centros comerciales

Muy limpia la habitación, agradable y cerca de centros comerciales

10

Julio

28 jul 2026

·

Se alojó 1 noche

Bien el hotel grande y cinfortable

Bien el hotel grande y cinfortable

10

PERLAZUKEY

29 jun 2026

·

Se alojó 1 noche

Dentro del cuarto hay bichos

Dentro del cuarto hay bichos

10

José luis

18 jun 2026

·

Se alojó 2 noches

Camas cómodas y buen servicio!

Camas cómodas y buen servicio!

6

Margarita

8 jun 2026

·

Se alojó 2 noches

No sirvió la TV durante todo un dia

No sirvió la TV durante todo un dia

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9 $99	10 $89	11 $108	12 $101
13 $89	14 $89	15 $91	16 $91	17 $91	18 $106	19 $106
20 $90	21 $91	22 $91	23 $91	24 $89	25 $111	26 $111
27 $91	28 $91	29 $91	30 $90

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que hayan reservado planes de tarifas con desayuno incluido lo recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará una tasa de desayuno por cada huésped adicional. Los huéspedes que hayan reservado planes de tarifas con cena incluida la recibirán para un máximo de dos adultos que compartan una habitación. Se cobrará un cargo por la cena por cada huésped adicional.

El check in debe realizarlo alguien que tenga al menos 21 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Deposit: USD 150.00 per accommodation, per stay

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Se recomienda acceder a este alojamiento en coche.
Es posible realizar el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno a la carta: entre 7.50 y 15 USD por adulto; entre 7.50 y 15 USD por menor (precio aproximado)
Mascotas: 50 USD por mascota, por estancia
No se cobran tasas por los animales de servicio
Cama adicional: 10.0 USD por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.