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Chicago Marriott Downtown Magnificent Mile

362 USD

/natt

Gj.snitt. for september

Chicago Marriott Downtown Magnificent Mile - Image 1

Chicago Marriott Downtown Magnificent Mile - Rom

Chicago Marriott Downtown Magnificent Mile - Rom

Chicago Marriott Downtown Magnificent Mile - Resepsjon

Chicago Marriott Downtown Magnificent Mile - Restaurant

Velg datoer for å se priser og tilgjengelighet

362 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Chicago Marriott Downtown Magnificent Mile er prisen per natt i gjennomsnitt 166 USD i den billigste måneden (januar) og 457 USD i den dyreste måneden (mai), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Chicago Marriott Downtown Magnificent Mile etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	166 USD
februar	183 USD
mars	229 USD
april	278 USD
mai	457 USD
juni	428 USD
juli	396 USD
august	285 USD
september	362 USD
oktober	389 USD
november	252 USD
desember	198 USD

Dyreste: mai (ca. 457 USD)

Billigste: januar (ca. 166 USD)

Om denne eiendommen

Dra nytte av blant annet et døgnåpent treningssenter eller nyt utsikten fra en takterrasse og en hage. Dette hotellet har i tillegg wi-fi (mot betaling), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter

Dra nytte av blant annet et døgnåpent treningssenter eller nyt utsikten fra en takterrasse og en hage. Dette hotellet har i tillegg wi-fi (mot betaling), concierge-tjenester og gavebutikk/kiosk.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et forretningssenter, hurtiginnsjekking og hurtigutsjekking. Planlegger du en event i Chicago? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 6006 kvadratmeter, blant annet konferanserom og 42 møterom.

Servering

Smak på amerikanske retter på Harvest, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Rund av dagen med noe å drikke i baren/loungen. Frokostbuffé serveres fra kl. 06.30 til kl. 10.30 på hverdagene og fra kl. 07.30 til kl. 11.30 i helgene, mot et tillegg.

Rom

Overnatt i et av de 1200 gjesterommene, som har Flatskjerm-TV. Sengen har overmadrass, dundyner og sengetøy av topp kvalitet. Du kan holde deg oppdatert med wi-fi (mot betaling) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner.

Beliggenhet

Dersom du velger Chicago Marriott Downtown Magnificent Mile som ditt overnattingssted i Chicago, vil du både bo i hjertet av byen og dessuten ha mindre enn 5 minutter å kjøre fra Merchandise Mart og Navy Pier. Dette hotellet ligger 1 mi (1,6 km) unna Chicago barnemuseum og 1,1 mi (1,8 km) unna Chicago kunstinstitutt.

Hva finnes i nærheten

Michigan Avenue(0.1 miles)
Bally's Casino Chicago(0.1 miles)
State Street(0.2 miles)
Tribune-tårnet(0.2 miles)
Northwestern Memorial sykehus(0.2 miles)
Chicago Water Tower(0.4 miles)
Chicago Riverwalk(0.4 miles)
Holy Name-katedralen(0.4 miles)
Ann and Robert H. Lurie Children's Hospital(0.5 miles)
Water Tower Place(0.5 miles)
Marina City(0.5 miles)
875 North Michigan Avenue(0.5 miles)
900 North Michigan Shops (kjøpesenter)(0.5 miles)
House of Blues Chicago(0.5 miles)
360 CHICAGO(0.5 miles)
Chicago Midway flyplass (MDW)(13.3 miles)
Chicago O'Hare internasjonale flyplass (ORD)(17.9 miles)
Chicago, Illinois (PWK-Chicago Executive)(25.6 miles)

Parkering
Restaurant
Rom for ikke-røykere
Forretningssenter
Romservice
Renseri

Beliggenhet

540 North Michigan Avenue, River North, Chicago, Illinois, USA

Michigan Avenue (0.1 miles)

Bally's Casino Chicago (0.1 miles)

State Street (0.2 miles)

Tribune-tårnet (0.2 miles)

Northwestern Memorial sykehus (0.2 miles)

Chicago Water Tower (0.4 miles)

Mer stedsinformasjon

Gjesteomtaler

8.6

Utrolig

basert på 1 004 verifiserte omtaler

Hvem bor her?

Business

39%

Par

18%

Familie

26%

Grupper

13%

Alene

2%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Chicago Marriott Downtown Magnificent Mile skiller seg ut med sin uslåelige sentrale beliggenhet, mens gjentatte tilbakemeldinger peker på utdaterte eller små rom, problemer med varme og kjøling, og støy nær heiser eller fra gaten.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Chicago Marriott Downtown Magnificent Mile skiller seg ut med sin uslåelige sentrale beliggenhet, mens gjentatte tilbakemeldinger peker på utdaterte eller små rom, problemer med varme og kjøling, og støy nær heiser eller fra gaten.

Mange gjester fremhever enkel tilgang til butikker, restauranter og offentlig transport, i tillegg til utsikt over byens skyline fra høyere etasjer. Servicen beskrives ofte som vennlig og imøtekommende, selv om restaurantdriften til tider kan være treg eller underbemannet. Det forekommer tilleggskostnader som destinasjonsavgifter og dyr parkeringsservice, og det er ikke noe basseng. Samlet sett er dette en praktisk bybase med livlige fellesarealer og en varierende opplevelse på rommet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Gjestene setter pris på den livlige lobbybaren, kafé/kjøkken på stedet og raske heiser. Ulempene inkluderer mangel på basseng, dyr eller forvirrende parkering/valet, ikke-inkludert Wi-Fi for noen, og sporadiske stengninger eller begrenset tilgang til fasiliteter.

Relaterte gjesteomtaler

10

Michael

14. sep. 2024

·

Overnattet 3 netter

No complaints at all. Hotel was very clean and staff were great. Lobby bar was always packed and vibrant. Location was excellent. Tons of higher end shopping and great dining choices, all with in walking distance. Quick uber ride to Wrigley Field too. Would love to come back again soon!

No complaints at all. Hotel was very clean and staff were great. Lobby bar was always packed and vibrant. Location was excellent. Tons of higher end shopping and great dining choices, all with in walking distance. Quick uber ride to Wrigley Field too. Would love to come back again soon!

10

LaVenia C

24. mars 2025

·

Overnattet 2 netter

Only negative was valet parking was $75 and the self parking lot that was recommended was also $75.

Only negative was valet parking was $75 and the self parking lot that was recommended was also $75.

10

Elizabeth

22. apr. 2024

·

Overnattet 3 netter

This property was very nice and there were eating options and a great bar/lounge.

This property was very nice and there were eating options and a great bar/lounge.

8

Bobby

18. feb. 2025

·

Overnattet 3 netter

The staff was great, the elevators were fast to get us to hire floors. Lots of different dining options, although you're paying Chicago prices for food and drinks. Our room though was freezing. Someone installed the heater vent that blew right on the thermostat which never let the room fully heat up. Otherwise it was a great place

The staff was great, the elevators were fast to get us to hire floors. Lots of different dining options, although you're paying Chicago prices for food and drinks. Our room though was freezing. Someone installed the heater vent that blew right on the thermostat which never let the room fully heat up. Otherwise it was a great place

10

Peter

13. apr. 2024

·

Overnattet 3 netter

This Marriott property is located in a very convenient location on the famous Magnificent Mile. There are countless shops and restaurants within minutes of the hotel. The surrounding area is walkable, and a metro stop is just a 5-minute away. The hotel is quite luxurious, and the rooms are nicely appointed with many amenities. The on-site restaurant has great food and good service.

This Marriott property is located in a very convenient location on the famous Magnificent Mile. There are countless shops and restaurants within minutes of the hotel. The surrounding area is walkable, and a metro stop is just a 5-minute away. The hotel is quite luxurious, and the rooms are nicely appointed with many amenities. The on-site restaurant has great food and good service.

10

Barbara

27. juli 2025

·

Overnattet 3 netter

I enjoyed my stay here. The location was perfect for walking around. We were able to walk to every attraction on our list . The only thing missing is a pool!

I enjoyed my stay here. The location was perfect for walking around. We were able to walk to every attraction on our list . The only thing missing is a pool!

8

Brian

6. jan. 2025

·

Overnattet 2 netter

Very nice hotel. Drinks at bar were very expensive. The hotel's restaurants, except for the coffee shop, were closed when I was there.

Very nice hotel. Drinks at bar were very expensive. The hotel's restaurants, except for the coffee shop, were closed when I was there.

10

Philip

16. feb. 2025

·

Overnattet 1 natt

Great hotel. Parking location was crazy.

Great hotel. Parking location was crazy.

8

BURCIN

6. okt. 2024

·

Overnattet 4 netter

The location is amazing, the property itself is not amazing but clean and staff is nice. No complimentary internet is the biggest flaw in my opinion.

The location is amazing, the property itself is not amazing but clean and staff is nice. No complimentary internet is the biggest flaw in my opinion.

4

Wayne

9. jan. 2023

·

Overnattet 19 361 netter

No WIFI here unless you have a Bonvoy account - I booked this for my daughter and husband to enjoy - staff did not explain how to access WIFI while THEY did not have an account. Renovations at this hotel took OUT the hotel pool. At the price of this hotel it should provide more amenities and service. Far too expensive for the convenience of being in the location. I will not book here ever again.

No WIFI here unless you have a Bonvoy account - I booked this for my daughter and husband to enjoy - staff did not explain how to access WIFI while THEY did not have an account. Renovations at this hotel took OUT the hotel pool. At the price of this hotel it should provide more amenities and service. Far too expensive for the convenience of being in the location. I will not book here ever again.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange anmeldelser beskriver rene rom og fellesarealer, men det er gjentatte rapporter om skitne tepper, flekker, lukt eller skadedyr, og sporadiske mangler ved rengjøringen.

Relaterte gjesteomtaler

8

Melissa

19. aug. 2025

·

Overnattet 1 natt

The room was clean and staff friendly.

The room was clean and staff friendly.

10

David

15. juli 2025

·

Overnattet 5 netter

The front desk staff demonstrated attentiveness throughout our stay, and the lobby café team operated with notable efficiency. Our room was clean, well-maintained, and offered a stunning view from the 45th floor.

The front desk staff demonstrated attentiveness throughout our stay, and the lobby café team operated with notable efficiency. Our room was clean, well-maintained, and offered a stunning view from the 45th floor.

4

Dorothy

17. sep. 2024

·

Overnattet 4 netter

There was a spider in the room that we had to kill in the first night . I thought nothing of it but the next night killed another spider and centipede in the living area and bathroom. Reported the issue to the front desk and our option was to change rooms or have housekeeping to come up … we chose to move rooms. There was no issues in the new room. My concern is how are you charging 25.00 a day when the living area is not up to par ! For a hotel like this any type of bug should never be seen !!!!! There was no apology just options and I thought that was unacceptable! I would not recommend !

There was a spider in the room that we had to kill in the first night . I thought nothing of it but the next night killed another spider and centipede in the living area and bathroom. Reported the issue to the front desk and our option was to change rooms or have housekeeping to come up … we chose to move rooms. There was no issues in the new room. My concern is how are you charging 25.00 a day when the living area is not up to par ! For a hotel like this any type of bug should never be seen !!!!! There was no apology just options and I thought that was unacceptable! I would not recommend !

6

Kimberly

31. aug. 2025

·

Overnattet 3 netter

Well below the Marriott quality. Room was not properly cleaned- dusty lamps, sticky tiles, complimentary items missing. Request for towels was met with clean towels provided but dirty ones (on the floor) not removed. Lobby was exceptionally loud and crowded. Taxes charged were higher than Expedia quote. Not sure how Expedia rewards were applied since ‘benefits’ seemed to be as a result of having paid a daily destination fee.

Well below the Marriott quality. Room was not properly cleaned- dusty lamps, sticky tiles, complimentary items missing. Request for towels was met with clean towels provided but dirty ones (on the floor) not removed. Lobby was exceptionally loud and crowded. Taxes charged were higher than Expedia quote. Not sure how Expedia rewards were applied since ‘benefits’ seemed to be as a result of having paid a daily destination fee.

10

Sarah

16. feb. 2025

·

Overnattet 2 netter

Clean

Clean

4

Tim

10. nov. 2024

·

Overnattet 1 natt

The pics on the website are deceiving. Pair was chipping, cracks in the drywall, stains on the bed sheets. The temperature of the rooms would not go below 72 degrees.

The pics on the website are deceiving. Pair was chipping, cracks in the drywall, stains on the bed sheets. The temperature of the rooms would not go below 72 degrees.

10

Corey

8. des. 2024

·

Overnattet 3 netter

The hotel was very clean the staff was excellent and the location was perfect.

The hotel was very clean the staff was excellent and the location was perfect.

4

Angelica

19. nov. 2023

·

Overnattet 1 natt

Dirty not cleaned room

Dirty not cleaned room

6

Nancy

26. juni 2024

·

Overnattet 2 netter

The room we stayed in wasn’t as clean as I like. But I always bring cleaning supplies with me no matter what hotel we stay at. The shower leaked the entire time of our stay there was mold in the shower and you could see where the last person stood at in the shower. The sink also had mold around the edge of the sink. There were some bottle caps under the sink. In which I couldn’t reach so I left them there. The end tables had hair and dust still on them as well as the alarm clock. The handles for the doors had something on them when I wiped them down with a Clorox wipe the wipe was no longer white. With the exception of the staff the stay sucked and for almost 400.00 dollars a night we should have had a microwave.

The room we stayed in wasn’t as clean as I like. But I always bring cleaning supplies with me no matter what hotel we stay at. The shower leaked the entire time of our stay there was mold in the shower and you could see where the last person stood at in the shower. The sink also had mold around the edge of the sink. There were some bottle caps under the sink. In which I couldn’t reach so I left them there. The end tables had hair and dust still on them as well as the alarm clock. The handles for the doors had something on them when I wiped them down with a Clorox wipe the wipe was no longer white. With the exception of the staff the stay sucked and for almost 400.00 dollars a night we should have had a microwave.

6

Geniene

30. des. 2023

·

Overnattet 1 natt

Room and bathroom very outdated and small. Pillows are terrible. Carpet in room was very dirty. Staff was great!

Room and bathroom very outdated and small. Pillows are terrible. Carpet in room was very dirty. Staff was great!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene byr på flott utsikt over byen og, for noen, komfortable senger, men flere gjester fant planløsningen liten eller utdatert, med begrenset antall stikkontakter og ingen mikrobølgeovn. Støy nær heiser eller fra gaten, og problemer med varme- og kjølekontroll (overoppheting eller svak A/C) er tilbakevendende.

Relaterte gjesteomtaler

6

Thomas

12. apr. 2023

·

Overnattet 3 netter

Great location to shopping and the Navy Pier. Unfortunately the building is older and individual rooms can’t control heating and cooling on their own. On hotter days and colder nights this leads to very warm sleeping conditions.

Great location to shopping and the Navy Pier. Unfortunately the building is older and individual rooms can’t control heating and cooling on their own. On hotter days and colder nights this leads to very warm sleeping conditions.

10

Kyle

5. aug. 2025

·

Overnattet 5 netter

Excellent service with stunning city view from room.

Excellent service with stunning city view from room.

6

Jara

26. mai 2024

·

Overnattet 2 netter

This property is ginormous which means the amenities are difficult to duplicate. Example - minimal charging ports in room. No microwave yet a mini fridge is available. I was amazed how loud every movement was throughout the property.

This property is ginormous which means the amenities are difficult to duplicate. Example - minimal charging ports in room. No microwave yet a mini fridge is available. I was amazed how loud every movement was throughout the property.

6

John

19. okt. 2024

·

Overnattet 2 netter

The rooms were overheated and impossible to cool,off. Excuse being that it’s an old building!

The rooms were overheated and impossible to cool,off. Excuse being that it’s an old building!

6

John

29. des. 2024

·

Overnattet 7 netter

The rooms are super small. We got a room by the elevators and it was loud as we could hear the elevators sll night long.

The rooms are super small. We got a room by the elevators and it was loud as we could hear the elevators sll night long.

8

Aaron

11. des. 2022

·

Overnattet 1 natt

Amazing staff and service, great views, and perfect location. Only complaint is the hardest, most uncomfortable bed that Ive ever slept on.

Amazing staff and service, great views, and perfect location. Only complaint is the hardest, most uncomfortable bed that Ive ever slept on.

4

Tanya

25. nov. 2024

·

Overnattet 2 netter

Very over priced for a basic hotel room! The air conditioning didn’t seem like it worked.

Very over priced for a basic hotel room! The air conditioning didn’t seem like it worked.

6

Javier

15. okt. 2024

·

Overnattet 3 netter

The first night was a nightmare! They gave us a room behind the elevators and the noise was incredible loud that we couldn’t rest or sleep. They didn’t change our room until the next day. The only thing they offer us was earplugs. That they know that the sound is awful but they couldn’t do anything about it. The property needs maintenance, cracks in the walls, water damage in the bathroom doors etc. the location is a plus because is in the middle of everything. But for the amount we paid and the room we had was not worthy. Also we had an issue with the concierge level that we add on. They didn’t want to give us that because we did it through Expedia. The staff wasn’t very helpful. Thanks God I was able to show them the email with the included amenities that we paid for, but took me a while for them to figure it out.

The first night was a nightmare! They gave us a room behind the elevators and the noise was incredible loud that we couldn’t rest or sleep. They didn’t change our room until the next day. The only thing they offer us was earplugs. That they know that the sound is awful but they couldn’t do anything about it. The property needs maintenance, cracks in the walls, water damage in the bathroom doors etc. the location is a plus because is in the middle of everything. But for the amount we paid and the room we had was not worthy. Also we had an issue with the concierge level that we add on. They didn’t want to give us that because we did it through Expedia. The staff wasn’t very helpful. Thanks God I was able to show them the email with the included amenities that we paid for, but took me a while for them to figure it out.

10

Kathleen

21. juni 2025

·

Overnattet 5 netter

Fantastic location. The rooms are very clean if a little dated but we didn't spend much time there.

Fantastic location. The rooms are very clean if a little dated but we didn't spend much time there.

8

Richard

5. jan. 2023

·

Overnattet 19 357 netter

Great hotel! Location was perfect. Room and beds are a little small but location, staff, and View made up for it. Must note that my wife and I had our two teenagers with us, room would be perfect for a couple, just a little tight for 4 people.

Great hotel! Location was perfect. Room and beds are a little small but location, staff, and View made up for it. Must note that my wife and I had our two teenagers with us, room would be perfect for a couple, just a little tight for 4 people.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet roses ofte for å være vennlig, imøtekommende og hjelpsomt. Gjestene rapporterer imidlertid om inkonsekvent fakturering eller kommunikasjon om destinasjonsavgifter, sporadisk uhøflighet eller treg respons, og underbemannet restaurant/valet-service.

Relaterte gjesteomtaler

10

Donald

27. mars 2025

·

Overnattet 4 netter

A great day. The service a check-in was friendly and quick. The room was comfortable and well designed and quite clean. All the staff in the hotel were extremely friendly. I would definitely recommend this hotel.

A great day. The service a check-in was friendly and quick. The room was comfortable and well designed and quite clean. All the staff in the hotel were extremely friendly. I would definitely recommend this hotel.

8

sheila

31. des. 2024

·

Overnattet 1 natt

The overall experience was good. Everyone greeted us friendly service. My only concerns was when we went to valet park, it took a long time (over 15 mins) to find someone to take the car, and while dining in the Harvest restaurant within the hotel they had a soiled cloth napkin on the table for use. That was a little disgusting to see. With that being said, if u understand that sometimes stuff happens (which we did), you should enjoy your stay!

The overall experience was good. Everyone greeted us friendly service. My only concerns was when we went to valet park, it took a long time (over 15 mins) to find someone to take the car, and while dining in the Harvest restaurant within the hotel they had a soiled cloth napkin on the table for use. That was a little disgusting to see. With that being said, if u understand that sometimes stuff happens (which we did), you should enjoy your stay!

4

Mark

10. juni 2025

·

Overnattet 3 netter

Billing was an absolute mess! Several thousands in hold charges showed pending on our credit card for days against a 3-night stay. Hundreds of dollars billed despite prepaid. $25 Resort Fee with a $25 credit at the Cafe required excessive management of food purchases each day so as to not forfeit the fee. Rate included "free parking" but there was no explanation on how to accomplish resulting in 2 of 3 nights charged for valet parking with zero attempt to resolve the issue from Marriott.

Billing was an absolute mess! Several thousands in hold charges showed pending on our credit card for days against a 3-night stay. Hundreds of dollars billed despite prepaid. $25 Resort Fee with a $25 credit at the Cafe required excessive management of food purchases each day so as to not forfeit the fee. Rate included "free parking" but there was no explanation on how to accomplish resulting in 2 of 3 nights charged for valet parking with zero attempt to resolve the issue from Marriott.

8

martha

23. mars 2025

·

Overnattet 3 netter

Staff was very willing to assist and responsive.

Staff was very willing to assist and responsive.

4

Jennifer

22. juni 2024

·

Overnattet 4 netter

Hotel was in good area of downtown but there weren’t many restaurants of interest nearby. With the exception of waiter Josh in Revive, all employees were extremely rude and not helpful to include desk clerk upon check-in, desk clerk for questions, concierge, Pantry clerk. One afternoon a person from the Pantry as yelling at the cashier that she was “going to HR about her.” Revive food was cold and horrible; one night food was burned. Several times the staff just shrugged because they didn’t know the answer, not trying to steer us in the right direction. The hidden costs were astronomical, and hotel itself had no amenities for “non-Marriott club” members. There was no rooftop access, no free internet no pool and no gift shop. Very disappointed in Marriott.

Hotel was in good area of downtown but there weren’t many restaurants of interest nearby. With the exception of waiter Josh in Revive, all employees were extremely rude and not helpful to include desk clerk upon check-in, desk clerk for questions, concierge, Pantry clerk. One afternoon a person from the Pantry as yelling at the cashier that she was “going to HR about her.” Revive food was cold and horrible; one night food was burned. Several times the staff just shrugged because they didn’t know the answer, not trying to steer us in the right direction. The hidden costs were astronomical, and hotel itself had no amenities for “non-Marriott club” members. There was no rooftop access, no free internet no pool and no gift shop. Very disappointed in Marriott.

4

Edward

5. sep. 2023

·

Overnattet 1 natt

Check-in was okay like any other hotel. They failed to mention the single king I requested/reserved however were not available and just checked me in. I didn't realize this until I walked into my room and saw two tiny beds that were even lower to the ground than a normal bed. I called down to the desk and was informed that the room I had requested/reserved was not guaranteed and they gave me what they had (even though I paid for a king-size bed when I made my reservation). The rep on the phone stated it was not guaranteed and there were no other rooms or kings available. I asked for even a queen and stated these beds looked like they were barely twins, and she stated they were full-size beds and what I was in was all they had and to enjoy my stay. She was literally blunt and to the point about it and hung up the phone. Didn't offer to change my rate from reserving and paying for a king to having to sleep in a full-size bed that was literally a platform bed with a subpar mattress that was something you would find on a futon. The room was clean, but there was a lot of noise in the hallways until just past midnight and there was no point in calling about it after my first encounter with guest services that apparently didn't care what my stay was going to be like. There was also a lot of noise coming up off Michigan Ave which I realize the hotel has no control over. Needless to say, I did not sleep well on the bed and was ever so glad to leave in the morning.

Check-in was okay like any other hotel. They failed to mention the single king I requested/reserved however were not available and just checked me in. I didn't realize this until I walked into my room and saw two tiny beds that were even lower to the ground than a normal bed. I called down to the desk and was informed that the room I had requested/reserved was not guaranteed and they gave me what they had (even though I paid for a king-size bed when I made my reservation). The rep on the phone stated it was not guaranteed and there were no other rooms or kings available. I asked for even a queen and stated these beds looked like they were barely twins, and she stated they were full-size beds and what I was in was all they had and to enjoy my stay. She was literally blunt and to the point about it and hung up the phone. Didn't offer to change my rate from reserving and paying for a king to having to sleep in a full-size bed that was literally a platform bed with a subpar mattress that was something you would find on a futon. The room was clean, but there was a lot of noise in the hallways until just past midnight and there was no point in calling about it after my first encounter with guest services that apparently didn't care what my stay was going to be like. There was also a lot of noise coming up off Michigan Ave which I realize the hotel has no control over. Needless to say, I did not sleep well on the bed and was ever so glad to leave in the morning.

10

Michael

18. aug. 2024

·

Overnattet 3 netter

Stay began with the best check-in experience in all my travels. Friendly but efficient. Great delivery of available services, including entering my Bonvoy number providing access to upgraded wifi. Lobby, elevators, hallways, and room very clean. Bed very comfortable. Good neighborhood just north of the river here in Chicago.

Stay began with the best check-in experience in all my travels. Friendly but efficient. Great delivery of available services, including entering my Bonvoy number providing access to upgraded wifi. Lobby, elevators, hallways, and room very clean. Bed very comfortable. Good neighborhood just north of the river here in Chicago.

10

Emily

26. mars 2024

·

Overnattet 3 netter

We truly enjoyed our stay! I think the only minor issues we came across were at the restaurant on the second floor of the lobby. We sat down to dinner one night, and no one took our order for about 30 minutes. Finally what appeared to be the manager came out to take our order. Then we gave it another try for breakfast another day, and our service staff was wonderful, but we think they forgot about us after they took our order because the food came out 40 minutes after we placed our order. The table next to us had 4 people and they placed their order about 30 minutes after us, then got their food about 2 minutes before us. The food on the other hand was delicious! I think maybe they were just understaffed. Overall, amazing customer service and a beautiful hotel. Thank you!

We truly enjoyed our stay! I think the only minor issues we came across were at the restaurant on the second floor of the lobby. We sat down to dinner one night, and no one took our order for about 30 minutes. Finally what appeared to be the manager came out to take our order. Then we gave it another try for breakfast another day, and our service staff was wonderful, but we think they forgot about us after they took our order because the food came out 40 minutes after we placed our order. The table next to us had 4 people and they placed their order about 30 minutes after us, then got their food about 2 minutes before us. The food on the other hand was delicious! I think maybe they were just understaffed. Overall, amazing customer service and a beautiful hotel. Thank you!

10

Ryan

16. feb. 2025

·

Overnattet 2 netter

Between having our room ready early, and having luggage storage for the time between checkout and our flight, we couldn’t have hope for a better stay! All the staff were simply amazing and more than willing to accommodate any request we made. Will definitely be back on future trips to Chicago!

Between having our room ready early, and having luggage storage for the time between checkout and our flight, we couldn’t have hope for a better stay! All the staff were simply amazing and more than willing to accommodate any request we made. Will definitely be back on future trips to Chicago!

10

Joseph

10. aug. 2025

·

Overnattet 2 netter

From check in to check out the staff was most accommodating. Accommodations were great. Recommend it enthusiastically!

From check in to check out the staff was most accommodating. Accommodations were great. Recommend it enthusiastically!

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Gjentatte ganger rost for en sentral beliggenhet på Magnificent Mile, med enkel tilgang til butikker, restauranter, attraksjoner og offentlig transport. Noen gjester nevner støy fra gaten, folkemengder eller pågående byggearbeid i nærheten.

Relaterte gjesteomtaler

10

Antonios

25. mars 2025

·

Overnattet 3 netter

Great hotel w central location. Tenth time staying here

Great hotel w central location. Tenth time staying here

10

Pia

26. mars 2025

·

Overnattet 4 netter

Very nice hotel, perfect location to explore downtown Chicago

Very nice hotel, perfect location to explore downtown Chicago

10

Traci

31. aug. 2025

·

Overnattet 3 netter

Location location location!

Location location location!

10

Adele

1. sep. 2025

·

Overnattet 7 netter

Great location

Great location

10

Michael

10. aug. 2023

·

Overnattet 5 netter

The location is perfect because it is close to many tourist attractions and near many shops and restaurants. I would definitely go back when I visit Chicago again.

The location is perfect because it is close to many tourist attractions and near many shops and restaurants. I would definitely go back when I visit Chicago again.

10

David

8. jan. 2023

·

Overnattet 19 359 netter

Location location location!

Location location location!

10

LaShonta

3. okt. 2024

·

Overnattet 2 netter

Great location, very walkable to shops and tourist sites!

Great location, very walkable to shops and tourist sites!

10

Galyna

7. nov. 2023

·

Overnattet 2 netter

Nice hotel, excellent and convenient location.

Nice hotel, excellent and convenient location.

8

David

6. sep. 2024

·

Overnattet 2 netter

Perfect location to experience the Magnificent Mile! Lots of great places to visit or shop within a couple minutes walk or train, fantastic views, and a beautiful hotel.

Perfect location to experience the Magnificent Mile! Lots of great places to visit or shop within a couple minutes walk or train, fantastic views, and a beautiful hotel.

10

Sophie

5. aug. 2025

·

Overnattet 5 netter

Amazing stay for lollapalooza! In a great location with lots of restaurants and shopping nearby. Awesome view too!

Amazing stay for lollapalooza! In a great location with lots of restaurants and shopping nearby. Awesome view too!

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KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokostbuffeten, lobbykafé/kjøkken og bardrikke får ros. Prisene er høye, og flere anmeldelser nevner treg eller ujevn restaurantservice, sporadiske stengninger og begrensede eller enkle romservicemuligheter.

Relaterte gjesteomtaler

10

Kedrik

20. juli 2023

·

Overnattet 4 netter

Location was perfect! View from the room was perfect! Revive bar was a great experience with great food and drinks and the pantry is literally the best hotel pantry I’ve ever experienced with great baked goods and friendly staff. Thank you!!!

Location was perfect! View from the room was perfect! Revive bar was a great experience with great food and drinks and the pantry is literally the best hotel pantry I’ve ever experienced with great baked goods and friendly staff. Thank you!!!

8

Vidya Sagar

18. feb. 2024

·

Overnattet 2 netter

It’s one of the best hotels to stay and explore downtown Chicago. Food at the hotel is really good and their Gourmet restaurant is good too.

It’s one of the best hotels to stay and explore downtown Chicago. Food at the hotel is really good and their Gourmet restaurant is good too.

10

Mark

20. feb. 2025

·

Overnattet 5 netter

Need a better selection of food for room service.

Need a better selection of food for room service.

10

Thomas

14. des. 2024

·

Overnattet 1 natt

This property has got a fabulous location on the Magnificent Mile in Chicago. It is also located by tons of shopping and restaurants. The rooms offer some incredible views of Downtown Chicago. There is also a very lively cocktail lounge area right in the main lobby.

This property has got a fabulous location on the Magnificent Mile in Chicago. It is also located by tons of shopping and restaurants. The rooms offer some incredible views of Downtown Chicago. There is also a very lively cocktail lounge area right in the main lobby.

10

Emily

26. mars 2024

·

Overnattet 3 netter

We truly enjoyed our stay! I think the only minor issues we came across were at the restaurant on the second floor of the lobby. We sat down to dinner one night, and no one took our order for about 30 minutes. Finally what appeared to be the manager came out to take our order. Then we gave it another try for breakfast another day, and our service staff was wonderful, but we think they forgot about us after they took our order because the food came out 40 minutes after we placed our order. The table next to us had 4 people and they placed their order about 30 minutes after us, then got their food about 2 minutes before us. The food on the other hand was delicious! I think maybe they were just understaffed. Overall, amazing customer service and a beautiful hotel. Thank you!

We truly enjoyed our stay! I think the only minor issues we came across were at the restaurant on the second floor of the lobby. We sat down to dinner one night, and no one took our order for about 30 minutes. Finally what appeared to be the manager came out to take our order. Then we gave it another try for breakfast another day, and our service staff was wonderful, but we think they forgot about us after they took our order because the food came out 40 minutes after we placed our order. The table next to us had 4 people and they placed their order about 30 minutes after us, then got their food about 2 minutes before us. The food on the other hand was delicious! I think maybe they were just understaffed. Overall, amazing customer service and a beautiful hotel. Thank you!

10

Teresa

5. aug. 2024

·

Overnattet 5 netter

My husband and I chose to stay here for our 20th wedding anniversary because we’d love Chicago and enjoy visiting downtown restaurants especially Eataly which is in walking distance. Service at check in was excellent and calling for additional items like towels, etc., was easy. Room service was fast, but be prepared that it is served in bags, casual. Valet doesn’t call for cabs which is an issue during peak times of travel. Can be tough to get Ubers, etc., and you’re on your own. Overall, love this hotel. For the hotel

My husband and I chose to stay here for our 20th wedding anniversary because we’d love Chicago and enjoy visiting downtown restaurants especially Eataly which is in walking distance. Service at check in was excellent and calling for additional items like towels, etc., was easy. Room service was fast, but be prepared that it is served in bags, casual. Valet doesn’t call for cabs which is an issue during peak times of travel. Can be tough to get Ubers, etc., and you’re on your own. Overall, love this hotel. For the hotel

8

Brian

6. jan. 2025

·

Overnattet 2 netter

Very nice hotel. Drinks at bar were very expensive. The hotel's restaurants, except for the coffee shop, were closed when I was there.

Very nice hotel. Drinks at bar were very expensive. The hotel's restaurants, except for the coffee shop, were closed when I was there.

6

Paul

16. okt. 2023

·

Overnattet 5 netter

Thought the food offered was very expensive and didn't enjoy our meal in main dinning room.

Thought the food offered was very expensive and didn't enjoy our meal in main dinning room.

10

Crystal

11. aug. 2025

·

Overnattet 1 natt

The breakfast buffet was great! Delicious good!

The breakfast buffet was great! Delicious good!

10

Gary

24. feb. 2025

·

Overnattet 5 netter

Very friendly and helpful staff. A high standard of cleanliness. Good selection of food and drink.

Very friendly and helpful staff. A high standard of cleanliness. Good selection of food and drink.

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KI-generert oppsummering basert på nylige gjesteomtaler

10

tom

for 2 uker siden

·

Overnattet 2 netter

T

T

8

Crystal

for 3 uker siden

·

Overnattet 1 natt

Great hotel great location friendly staff. Rooms very clean.

Great hotel great location friendly staff. Rooms very clean.

10

Edgar

for 3 uker siden

·

Overnattet 2 netter

Ask questions because no one mentioned a destination fee per day when I checked in, so I was surprised by the charges but other than that it was an amazing stay

Ask questions because no one mentioned a destination fee per day when I checked in, so I was surprised by the charges but other than that it was an amazing stay

6

Stan

11. aug. 2026

·

Overnattet 3 netter

They charge for internet unless you are a Bonvoy club member.

They charge for internet unless you are a Bonvoy club member.

10

Pervis

10. aug. 2026

·

Overnattet 3 netter

Clean room!!!!!!!!!!!!!!!!!

Clean room!!!!!!!!!!!!!!!!!

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september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $857	15	16 $709	17 $561	18	19 $570
20 $265	21 $383	22 $682	23 $1 211	24 $302	25 $275	26 $363
27 $299	28 $556	29 $1 228	30 $437

oktober 2026

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