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Palmer House a Hilton Hotel - Resepsjon

Palmer House a Hilton Hotel - Rom

Palmer House a Hilton Hotel - Rom

Palmer House a Hilton Hotel - Resepsjon

Palmer House a Hilton Hotel - Basseng

Palmer House a Hilton Hotel

"Likte baren"

"Effektiv innsjekk og utsjekk"

Fasiliteter

Vaskeritjeneste
Heis
Forretningssenter
Flerspråklig personell
Bankboks
Sykkelutleie

Eiendomsbeskrivelse

Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et døgnåpent helsestudio og et innendørsbasseng. Dette hotellet har i tillegg concierge-tjenester, gav...

Fasiliteter

Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et døgnåpent helsestudio og et innendørsbasseng. Dette hotellet har i tillegg concierge-tjenester, gavebutikk/kiosk og bankettsal.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et forretningssenter, limousin-/privatbiltjenester og hurtiginnsjekking. Planlegger du en event i Chicago? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 12077 kvadratmeter, blant annet konferansesenter og 77 møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.

Servering

Ta deg et måltid i restauranten eller noe lett å bite i på kafeen på dette hotellet. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokost på farten tilbys i ukedagene fra kl. 06.30 til kl. 11.00 mot et tillegg.

Rom

Føl deg som hjemme i et av de 1641 gjesterommene, som har minibar. Sengen har overmadrass og sengetøy av topp kvalitet. Underholdningen på rommet er sikret med kabel-TV og spillkonsoll. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner.

Beliggenhet

Palmer House a Hilton Hotel ligger i hjertet av Chicago og herfra vil du ha mindre enn 5 minutter å gå til både Grant Park og Millennium Park. Dette hotellet i luksuriøs stil ligger 0,2 mi (0,4 km) unna Chicago kunstinstitutt og 0,3 mi (0,5 km) unna Cloud Gate.

Hva finnes i nærheten

State Street(0.1 miles)
CIBC Theatre(0.1 miles)
Grant Park(0.2 miles)
Millennium Park(0.2 miles)
Chicago kunstinstitutt(0.3 miles)
Michigan Avenue(0.3 miles)
Daley Plaza(0.3 miles)
Chicago kultursenter(0.3 miles)
Chicago Theatre(0.3 miles)
Cloud Gate(0.3 miles)
James M. Nederlander Theatre(0.4 miles)
Fine Arts Building(0.4 miles)
Goodman teater(0.4 miles)
Auditorium-bygningen og -teatret(0.5 miles)
Roosevelt University(0.5 miles)
Chicago Midway flyplass (MDW)(12.5 miles)
Chicago O'Hare internasjonale flyplass (ORD)(19 miles)
Chicago, Illinois (PWK-Chicago Executive)(26.7 miles)

Velg datoer for å fortsette

From

230 USD

/natt

Gjesteomtaler

8.1

Veldig bra

basert på 2 591 verifiserte omtaler

Hvem bor her?

Business

28%

Par

31%

Familie

24%

Grupper

11%

Alene

4%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Palmer House a Hilton Hotel setter reisende pris på den storslåtte, historiske lobbyen og atmosfæren, mens gjentakende kritikk fokuserer på utdaterte, små rom og driftsutfordringer som lange køer ved innsjekking, trege heiser og periodiske stengninger av fasiliteter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Palmer House a Hilton Hotel setter reisende pris på den storslåtte, historiske lobbyen og atmosfæren, mens gjentakende kritikk fokuserer på utdaterte, små rom og driftsutfordringer som lange køer ved innsjekking, trege heiser og periodiske stengninger av fasiliteter.

Flere gjester synes personalet er imøtekommende og hjelpsomt, selv om responsen kan være treg og rommene noen ganger ikke er klare til avtalt tid. Den sentrale beliggenheten i Loop-området roses bredt for gangavstand til Kunstinstituttet, parker, teatre og kollektivtransport. Forvent et imponerende historisk miljø og god beliggenhet, med varierende romkvalitet og servicenivå.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

En flott lobbybar og livlige fellesområder skiller seg ut, og treningssenteret får mye skryt, men gjestene rapporterer gjentatte ganger om stengt basseng, lange heiskøer og kostbar parkering/valetparkering. Flere misliker også den obligatoriske destinasjons-/resortgebyret.

Relaterte gjesteomtaler

8

Julie

5. aug. 2025

·

Overnattet 4 netter

Love the gym!

Love the gym!

10

Justin

3. aug. 2025

·

Overnattet 3 netter

Beautiful gilded age feel. Long wait for elevators is my only complaint

Beautiful gilded age feel. Long wait for elevators is my only complaint

4

Mary

13. juli 2025

·

Overnattet 1 natt

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

6

Arturs

31. mai 2025

·

Overnattet 1 natt

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

10

Cynthia

22. mai 2025

·

Overnattet 2 netter

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

10

Sherri

30. mars 2025

·

Overnattet 2 netter

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Jocelyn

1. jan. 2025

·

Overnattet 1 natt

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

6

Robert

10. nov. 2024

·

Overnattet 2 netter

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

4

Thomas

3. nov. 2024

·

Overnattet 1 natt

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

10

Courtney

25. aug. 2024

·

Overnattet 2 netter

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

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KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rapporter er blandede: flere gjester nevner mugglukt, avskallende tapet, mugg eller sopp på badene, og mangelfull eller utilstrekkelig rengjøring, mens andre fant rommene sine rene.

Relaterte gjesteomtaler

2

Arturo

13. okt. 2025

·

Overnattet 4 netter

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

8

D'Amber

27. aug. 2025

·

Overnattet 3 netter

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

6

Sarita

11. aug. 2025

·

Overnattet 1 natt

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

4

THOMAS

23. juli 2025

·

Overnattet 3 netter

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

4

Nancy

3. juli 2025

·

Overnattet 2 netter

Very dirty and room was not cleaned

Very dirty and room was not cleaned

4

Fengcai

26. juni 2025

·

Overnattet 1 natt

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

4

Vannessa

26. mai 2025

·

Overnattet 3 netter

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

4

Derek

14. mai 2025

·

Overnattet 3 netter

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

6

Annamarie

21. apr. 2025

·

Overnattet 1 natt

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

4

Stephanie

24. des. 2024

·

Overnattet 2 netter

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

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KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er ofte små og utdaterte, med trange bad og tidvis støy fra nærliggende L-tog; sengene er generelt komfortable, og noen rom føles mer romslige.

Relaterte gjesteomtaler

6

Leslie C

8. nov. 2025

·

Overnattet 1 natt

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

6

scott

27. okt. 2025

·

Overnattet 2 netter

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

10

Deziree

3. sep. 2025

·

Overnattet 2 netter

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

8

MIKKI

11. aug. 2025

·

Overnattet 1 natt

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

10

Jennifer

7. aug. 2025

·

Overnattet 4 netter

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

8

Kristina

4. aug. 2025

·

Overnattet 1 natt

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

6

Kiyah

24. juni 2025

·

Overnattet 2 netter

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

8

Alfredo

25. apr. 2025

·

Overnattet 2 netter

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

8

Tamiko

21. mars 2025

·

Overnattet 2 netter

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

10

Leo

31. jan. 2025

·

Overnattet 1 natt

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

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Service

Personalet beskrives ofte som vennlig og hjelpsomt, men mange anmeldelser nevner lange køer ved innsjekking, forsinket romklarering, vanskeligheter med å få kontakt med resepsjonen og ujevn oppfølging.

Relaterte gjesteomtaler

10

Musa

24. okt. 2025

·

Overnattet 2 netter

Staff is exceptionally warm. Very welcoming place

Staff is exceptionally warm. Very welcoming place

10

James

21. sep. 2025

·

Overnattet 4 netter

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

10

Heather

19. sep. 2025

·

Overnattet 3 netter

Hotel was very nice with terrific service.

Hotel was very nice with terrific service.

10

Brandi

14. sep. 2025

·

Overnattet 2 netter

Quick weekend trip. Beautiful hotel. Great location. Great service.

Quick weekend trip. Beautiful hotel. Great location. Great service.

6

Jordan

1. aug. 2025

·

Overnattet 1 natt

check in was complex and busy with a long line

check in was complex and busy with a long line

10

Tristan

11. mai 2025

·

Overnattet 2 netter

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

6

james

16. apr. 2025

·

Overnattet 1 natt

Customer service could of been more informable at check in

Customer service could of been more informable at check in

8

Cynthia

3. jan. 2025

·

Overnattet 3 netter

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

2

Aaron

23. des. 2024

·

Overnattet 1 natt

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

6

Sandra

28. okt. 2024

·

Overnattet 1 natt

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Konsekvent rost for en sentral beliggenhet i Loop-området, med gangavstand til Kunstinstituttet, parker, teatre, butikker og flere L-toglinjer.

Relaterte gjesteomtaler

10

Bridget

6. sep. 2025

·

Overnattet 2 netter

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

10

Will

10. aug. 2025

·

Overnattet 1 natt

Great location. Very walkable and easy access to food and entertainment.

Great location. Very walkable and easy access to food and entertainment.

10

Todd

6. aug. 2025

·

Overnattet 3 netter

Central location to everything

Central location to everything

10

Pam

20. juli 2025

·

Overnattet 1 natt

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

10

Veronica Faye

8. juni 2025

·

Overnattet 3 netter

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

10

Athanasios

27. mai 2025

·

Overnattet 1 natt

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

10

Victoria

26. mai 2025

·

Overnattet 4 netter

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

10

Paul

23. mars 2025

·

Overnattet 4 netter

Great location and wonderful historical hotel with lots of updated comforts.

Great location and wonderful historical hotel with lots of updated comforts.

10

Maurice

18. mars 2025

·

Overnattet 3 netter

Pretty lobby with parking garage across the street. Love the location

Pretty lobby with parking garage across the street. Love the location

10

Bianca Nicole

15. nov. 2024

·

Overnattet 5 netter

Great location. Beautiful hotel

Great location. Beautiful hotel

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Gjestene liker lobbybaren, cocktailene og den berømte browniesen, men påpeker høye priser, ventetid på frokost, begrenset romservice og ujevne tilbud.

Relaterte gjesteomtaler

10

Jennifer

3. aug. 2025

·

Overnattet 1 natt

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

8

Janie

25. mai 2025

·

Overnattet 2 netter

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

10

Erin

23. mai 2025

·

Overnattet 2 netter

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

8

Thomas

22. mai 2025

·

Overnattet 3 netter

The hummus at the bar was good

The hummus at the bar was good

10

Sherri

30. mars 2025

·

Overnattet 2 netter

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Christian

28. mars 2025

·

Overnattet 1 natt

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

10

Wendy

11. mars 2025

·

Overnattet 2 netter

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

10

Larry

23. feb. 2025

·

Overnattet 2 netter

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

8

Trista

31. jan. 2025

·

Overnattet 1 natt

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

8

Michael

29. jan. 2025

·

Overnattet 2 netter

Limited bar/dining access.

Limited bar/dining access.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

10

Clifton

18. juli 2026

·

Overnattet 1 natt

Awesome trip with historic features

Awesome trip with historic features

10

Kirsten

17. juli 2026

·

Overnattet 1 natt

The room was updated, spacious, and comfy for an old hotel. The hallways were kinda dark & could use more lighting but I found it spooky fun. The elevator system is a little crazy but as long as you're patient, it's not too bad. It's conveniently located from Millennium/Grant Park. Would definitely stay at the Palmer House again.

The room was updated, spacious, and comfy for an old hotel. The hallways were kinda dark & could use more lighting but I found it spooky fun. The elevator system is a little crazy but as long as you're patient, it's not too bad. It's conveniently located from Millennium/Grant Park. Would definitely stay at the Palmer House again.

10

antonio

16. juli 2026

·

Overnattet 4 netter

Very nice hotel !! Nice lobby to grab something to eat or grab a drink. On the weekend they had solo musician who sounded great. Hotel is in a very good location walking distance to alot of tourist area's.

Very nice hotel !! Nice lobby to grab something to eat or grab a drink. On the weekend they had solo musician who sounded great. Hotel is in a very good location walking distance to alot of tourist area's.

10

Jodi

13. juli 2026

·

Overnattet 1 natt

The Establishment is well maintained and staff is accommodating. Hotel was very busy that weekend but service was still top notch

The Establishment is well maintained and staff is accommodating. Hotel was very busy that weekend but service was still top notch

8

Lissette

13. juli 2026

·

Overnattet 1 natt

The rooms are not impressive, but the rest of the hotel is very nice.

The rooms are not impressive, but the rest of the hotel is very nice.

17 E Monroe St, Theatre District, Chicago, Illinois, USA

Beliggenhet

Palmer House a Hilton Hotel ligger i hjertet av Chicago og herfra vil du ha mindre enn 5 minutter å gå til både Grant Park og Millennium Park. Dette hotellet i luksuriøs stil ligger 0,2 mi (0,4 km) unna Chicago kunstinstitutt og 0,3 mi (0,5 km) unna Cloud Gate.

State Street(0.1 miles)

CIBC Theatre(0.1 miles)

Grant Park(0.2 miles)

Millennium Park(0.2 miles)

Chicago kunstinstitutt(0.3 miles)

Michigan Avenue(0.3 miles)

Mer stedsinformasjon

Eiendommens policyer

Innsjekkingsinstrukser

Alt du trenger å vite for en problemfri innsjekk.

Innsjekking

Utsjekking

Fra 15:00 til 00:00

Før 11:00

Kjekt å vite

Ytterligere retningslinjer og informasjon om dette overnattingsstedet.

Valgfrie tillegg

Ekstra tjenester du kan bestille.

Har du spørsmål?

Umiddelbare KI-svar er basert på hotellinformasjonen

Priser for kommende datoer

august 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18 $355	19 $323	20 $299	21 $306	22 $284
23 $218	24 $259	25 $250	26 $258	27 $406	28 $586	29 $247
30 $250	31 $221

september 2026

Rimeligere

Dyrere

Pris per natt i USD for 2 gjester (inkludert skatter og avgifter)

2026-08-18: 355.00587381896975USD
2026-08-19: 323.0563362884522USD
2026-08-20: 298.6504130065918USD
2026-08-21: 305.55268955993654USD
2026-08-22: 284.2012114120484USD
2026-08-23: 217.6925059326172USD
2026-08-24: 258.71265896911626USD
2026-08-25: 250.02616621704104USD
2026-08-26: 257.70692163696293USD
2026-08-27: 405.7983179229737USD
2026-08-28: 586.109816079712USD
2026-08-29: 247.32764013366702USD
2026-08-30: 250.15243665771487USD
2026-08-31: 221.2549895263672USD
2026-09-01: 243.1391334732056USD
2026-09-02: 241.02865371856691USD
2026-09-03: 276.7770866760254USD
2026-09-04: 461.65588511047366USD
2026-09-05: 567.5170071289064USD
2026-09-06: 247.836315965271USD
2026-09-07: 173.13584220428467USD
2026-09-08: 173.13584220428467USD
2026-09-09: 173.13584220428467USD
2026-09-10: 203.70003436584474USD
2026-09-11: 232.55421103210452USD
2026-09-12: 311.88696158752447USD
2026-09-13: 307.1248379882813USD
2026-09-14: 543.6258324157716USD
2026-09-15: 565.55283961792USD
2026-09-16: 550.520885421753USD
2026-09-17: 316.99542595520023USD
2026-09-18: 313.15568561706544USD
2026-09-19: 348.55644994812013USD
2026-09-20: 307.1248379882813USD
2026-09-21: 307.1248379882813USD
2026-09-22: 307.1248379882813USD
2026-09-23: 307.1248379882813USD
2026-09-24: 307.1248379882813USD
2026-09-25: 313.15568561706544USD
2026-09-26: 313.15568561706544USD
2026-09-27: 314.34728765563966USD
2026-09-28: 307.1248379882813USD
2026-09-29: 314.34728765563966USD
2026-09-30: 314.34728765563966USD
2026-10-01: 314.34728765563966USD
2026-10-02: 272.92406775817875USD
2026-10-03: 314.34728765563966USD
2026-10-04: 316.99542595520023USD
2026-10-05: 467.343968334961USD
2026-10-06: 470.9420385223389USD
2026-10-07: 314.34728765563966USD
2026-10-08: 316.99542595520023USD
2026-10-09: 316.99542595520023USD
2026-10-10: 1156.810389251709USD
2026-10-11: 944.3584961120606USD
2026-10-12: 307.1248379882813USD
2026-10-13: 313.31860493774417USD
2026-10-14: 314.34728765563966USD
2026-10-15: 313.15568561706544USD
2026-10-16: 313.15568561706544USD
2026-10-17: 313.15568561706544USD
2026-10-18: 525.4776257232667USD

En resepsjonist vil ta imot gjestene ved ankomst. Det anbefales at gjestene laster ned overnattingsstedets Hilton Honors-mobilapp før innsjekking. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.

Innsjekkingen må foretas av en person som er minst 18 år gammel.

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
Dette overnattingsstedet godtar debetkort og kontanter
Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra CleanStay (Hilton)

Svømmebassenget er tilgjengelig mellom kl. 05.30 og kl. 21.00.
Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
Barn som er 17 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.

Begrenset parkeringshøyde.

Kontaktfri utsjekking er tilgjengelig.
På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).

Pris for frokost på farten: ca. USD 15–30 per person
Pris for selvbetjent parkering under tak: 57 USD per natt (ubegrenset antall inn- og utkjøringer)
Avgift for betjent parkering: 85 USD per natt (ubegrenset antall inn- og utkjøringer)
Kjæledyravgift: USD 75 per overnattingsenhet, per opphold
Det kreves ikke betaling for servicedyr
Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Kjøleskapgebyr: 40 USD per opphold
Avgift for ekstraseng: 55.0 USD per opphold

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.