Gå tillbaka till sökningen

Palmer House a Hilton Hotel

308 US$

/natt

Snitt för september

Palmer House a Hilton Hotel - Reception

Palmer House a Hilton Hotel - Rum

Palmer House a Hilton Hotel - Rum

Palmer House a Hilton Hotel - Reception

Palmer House a Hilton Hotel - Pool

Välj datum för att se priser och tillgänglighet.

308 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Palmer House a Hilton Hotel är priset per natt i genomsnitt 149 US$ under den billigaste månaden (januari) och 344 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Palmer House a Hilton Hotel efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	149 US$
februari	154 US$
mars	179 US$
april	228 US$
maj	344 US$
juni	342 US$
juli	332 US$
augusti	253 US$
september	308 US$
oktober	317 US$
november	218 US$
december	165 US$

Dyrast: maj (ca 344 US$)

Billigast: januari (ca 149 US$)

Om detta boende

Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här erbjuds ett dygnet runt-öppet gym och inomhuspool. Boendet har även conciergetjänster, en souvenirbutik eller tid...

Tvättservice
Hiss
Business center
Flerspråkig personal
Värdeförvaring
Cykeluthyrning

Läge

17 E Monroe St, Teaterdistriktet, Chicago, Illinois, USA

State Street (0.1 miles)

CIBC Theatre (0.1 miles)

Grant Park (0.2 miles)

Millennium Park (0.2 miles)

Art Institute of Chicago (0.3 miles)

Chicago Symphony Orchestra (0.3 miles)

Mer platsinformation

Gästrecensioner

8.1

Mycket bra

Baserat på 2 628 verifierade recensioner

Vem bor här?

Företag

28%

Par

31%

Familj

24%

Grupper

11%

Ensamresande

4%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Palmer House a Hilton Hotel uppskattar resenärer genomgående den storslagna historiska lobbyn och atmosfären, medan återkommande kritik fokuserar på daterade, små rum och operativa problem som långa köer vid incheckningen, långsamma hissar och tillfälliga avstängningar av faciliteter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Palmer House a Hilton Hotel uppskattar resenärer genomgående den storslagna historiska lobbyn och atmosfären, medan återkommande kritik fokuserar på daterade, små rum och operativa problem som långa köer vid incheckningen, långsamma hissar och tillfälliga avstängningar av faciliteter.

Många gäster tycker att personalen är välkomnande och hjälpsam, även om responsen ibland kan vara långsam och rummen inte alltid är redo vid angiven tid. Det centrala läget i Loop-distriktet hyllas ofta för närheten till Art Institute, parker, teatrar och kollektivtrafik. Räkna med en slående historisk miljö och bekvämt läge, men med varierande rumskvalitet och servicekonsistens.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Den storslagna lobbybaren och de livliga gemensamma utrymmena sticker ut, och gymmet får starkt beröm. Däremot rapporterar gäster upprepade gånger om stängda pooler, långa väntetider i hissarna och kostsam parkering/valetparkering, och flera ogillar den obligatoriska destinations-/resortavgiften.

Relaterade gästrecensioner

8

Julie

5 aug. 2025

·

Stannade 4 nätter

Love the gym!

Love the gym!

10

Justin

3 aug. 2025

·

Stannade 3 nätter

Beautiful gilded age feel. Long wait for elevators is my only complaint

Beautiful gilded age feel. Long wait for elevators is my only complaint

4

Mary

13 juli 2025

·

Stannade 1 natt

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.

6

Arturs

31 maj 2025

·

Stannade 1 natt

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

$25 “resort fee” gives you absolutely nothing of value. Beautiful pool prominently advertised was closed.

10

Cynthia

22 maj 2025

·

Stannade 2 nätter

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

The hotel's history and close proximity to Millennium Park is the reason I chose the property. The gym was huge. Big disappointment that the pool was closed. I realize amenity fees are the norm, but wish they were not.

10

Sherri

30 mars 2025

·

Stannade 2 nätter

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Jocelyn

1 jan. 2025

·

Stannade 1 natt

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

Beautiful historical hotel. Staff is super friendly and attentive. I love that I can text a number instead of calling the front desk for anything that I needed throughout my stay. Also amazing workout facility and pool area.

6

Robert

10 nov. 2024

·

Stannade 2 nätter

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

This is a beautiful building but too crowded with weekend guests to make this a pleasurable experience. Incredibly long,long waits for the elevator and for dining. No taxis in the area make you completely dependent on Uber or Lyft.

4

Thomas

3 nov. 2024

·

Stannade 1 natt

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

Sleeping quarters were fine. Staff was friendly. Cleanliness not an issue. Bathroom was small and outdated. Service at check-in was awful, as was the availability of elevators. Waited almost thirty minutes to check in, and at least twenty minutes to get an elevator from the 15th floor to the street to make my final departure from the hotel. There were two convention groups at the hotel, but I can’t escape concluding that the Palmer House’s best days are behind it. It was certainly over-matched by the demands on it while I was there. Finally, the new mandatory “resort fee” was a rude shock and, in my view, totally uncalled for. The need for staff to explain it over and over to incoming guests at check-in had to be one of the reasons why that process was so slow and unpleasant. I have many fond memories of past stays at this Chicago landmark hotel, but have neither the wish nor the intention ever to go back there.

10

Courtney

25 aug. 2024

·

Stannade 2 nätter

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Hotel is perfect. Right in the middle of everything. Only flaw...Parking. Will make you dizzy...Both driving in the garage and paying for it...$54 a night. Be prepared.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Rapporterna är blandade: flera gäster noterar unken lukt, flagande tapeter, mögel eller mild i badrummen, och missad eller otillräcklig städning, medan andra fann sina rum rena.

Relaterade gästrecensioner

2

Arturo

13 okt. 2025

·

Stannade 4 nätter

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

I stayed at The Palmer House during the Chicago Marathon weekend and paid $750 per night. The location is perfect, but that’s the only positive thing I can say. The hotel is old, run-down, and poorly maintained. I requested a non-smoking room, but it reeked of cigarette smoke. The furniture was burned with cigarette marks, the bathroom fixtures were rusty and corroded, and the wallpaper was peeling off and stained with suspicious liquids. There was visible mold and humidity on the walls, ceilings, and even on the furniture. The bathroom had mold as well, and overall cleanliness was terrible. Service was practically non-existent — it’s impossible to reach anyone from the staff. Everything is handled through automated voicemail, and no one ever follows up. For such a high price, I expected at least basic comfort and cleanliness, but this hotel is far from it. Avoid staying here unless location is your only priority.

8

D'Amber

27 aug. 2025

·

Stannade 3 nätter

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

It is a beautiful hotel. The room itself, though, was pretty beat up. The bathroom cabinet bottom portion was torn up and you could see the wood underneath and the bathroom smelled like mold or mildew. The rest of the room there were no issues, but the walls on that particular floor, seemed to not be in great shape either. Not sure why the smell as the room appeared very clean and housekeeping was constantly cleaning rooms.

6

Sarita

11 aug. 2025

·

Stannade 1 natt

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

The Palmer House shows her age. Our first room had a leftover beach towel and other evidence that the room had not been cleaned. The second room was better but the wallpaper peeling and uncomfortable mattresses gave an old feeling. Will think seriously about whether to return ever.

4

THOMAS

23 juli 2025

·

Stannade 3 nätter

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

I stayed here on a weekly basis back in the 80's. It had been 40 years since I last stayed here, and it was great then. The lobby is still great, but that's it. Our room was horribly musty and dated, dirty towels in the closet, no coffee maker in the room, hair in the bathroom, pillows smelled like dirty feet. The lower level shops are all but gone. I will not stay here again.

4

Nancy

3 juli 2025

·

Stannade 2 nätter

Very dirty and room was not cleaned

Very dirty and room was not cleaned

4

Fengcai

26 juni 2025

·

Stannade 1 natt

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

The things in the room are old. Especially the bathroom is very dirty and the toilet hasn't been cleaned.

4

Vannessa

26 maj 2025

·

Stannade 3 nätter

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

Amazing location and near a lot so shopping and sites to see. Unfortunately, that is all. The hotel is old and dirty. Our room smelled so moldy and there was even mold on the ceiling in the bathroom. Extremely small bathroom and the door was dirty and old. The shower curtain has yellow stains at the bottom. Just awful.

4

Derek

14 maj 2025

·

Stannade 3 nätter

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

I wish I could upload photos here. The halls on floors 14000 are absolutely disgusting the wall paper is falling off with holes in the walls. There was a plate in the hallway with food on it for four days, the clean crew just kept walking past it. The location is amazing because it’s so close to everything but yea as far cleanliness lol no. There was a huge crack in the wall in my room

6

Annamarie

21 apr. 2025

·

Stannade 1 natt

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

Let me start by saying this is a stunning hotel. All of the staff we encountered were super friendly. We had a seamless check in. We arrived to our room and immediately noticed that the room needed some work. The paint on the inside of the bathroom door was peeling off. The wallpaper in the bathroom was separating from the wall in several places. There were mold spots on the ceiling in the bathroom as well. The carpet looked filthy and there were goopy streaks on a piece of the wall art. The washcloth I grabbed to use had a giant brown stain on it. Overall, a pleasant experience but feel as though the room wasn’t taken care of and cleaned properly. For an upscale hotel in the heart of Chicago, I expected a little more.

4

Stephanie

24 dec. 2024

·

Stannade 2 nätter

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

The property itself is beautiful and historical, but unfortunately, our experience fell short. Upon check-in, our room had not been vacuumed and contained clothing from previous guests. My daughter’s room was even worse — the bed was made, but the room was unclean, with full garbage bins, a leaking toilet, and a dirty bathroom. Despite bringing these issues to the front desk, only the bathroom was partially cleaned, and the toilet continued leaking, with garbage still unemptied. For the price we paid, we expected far better attention to cleanliness and maintenance. Very disappointing.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta små och daterade med trånga badrum och ibland oljud från närliggande L-tåg. Sängarna är generellt bekväma, och vissa rum känns mer rymliga.

Relaterade gästrecensioner

6

Leslie C

8 nov. 2025

·

Stannade 1 natt

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

Obviously once a grand venue in the heart of Chicago but rooms a little tired- overdue for updating to a proper Hilton standard.

6

scott

27 okt. 2025

·

Stannade 2 nätter

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.

10

Deziree

3 sep. 2025

·

Stannade 2 nätter

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

My husband and I are architecture nerds. We booked the hotel because of it's proximity to down town. We were very pleasantly surprised by our luck when we walked into the lobby! Gorgeous! Our room was next to the L-train, which we definitely didn't mind as we thought it was fun! Our window opened so we listened to the sounds of the City for a while and the windows had sound proof glass so when closed we had no trouble sleeping. We loved the location to all things downtown and the history of the hotel! We were able to walk to literally everything we came to see!

8

MIKKI

11 aug. 2025

·

Stannade 1 natt

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

I love this place. The lobby is awesome. Great bars and restaurant. Clientele are professional and well trained. The rooms can be small unless you upgrade. Our bathroom was very small this time. I'll still book here again.

10

Jennifer

7 aug. 2025

·

Stannade 4 nätter

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

Stay here every time I’m in Chicago. Rooms are spacious, the property has everything you need, coffee downstairs, have a drink in the beautiful lobby, the El has multiple stations right outside the door.

8

Kristina

4 aug. 2025

·

Stannade 1 natt

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

Overall, staff was super friendly and helpful. Was able to check-in 2 hours early. The hotel itself is older and a little dated so the shower and toilet were working but could use an upgrade. However the room was clean and beds were comfortable. Super convenient and so many places nearby- walking distance!!! Would definitely stay again if I came back, especially convenient for lollapalooza!!

6

Kiyah

24 juni 2025

·

Stannade 2 nätter

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

Hotel gives a vintage feel, for the aesthetic it should have a cheaper price tag. This was the most expensive room I’ve stayed in Chicago and also the most outdated, small and just no perks. Room was very noisy, you could hear the pipes from plumbing when other rooms used the facilities. Overall it was a 5/10

8

Alfredo

25 apr. 2025

·

Stannade 2 nätter

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

If you come from a bigger city this might not bother you at all. Room a bit noisy due to proximity to train

8

Tamiko

21 mars 2025

·

Stannade 2 nätter

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

The highlight of the property is that is 200 years old. The architecture is beautiful. The bathroom is cramped and my room was cramped. There was not a lot of space to move around.

10

Leo

31 jan. 2025

·

Stannade 1 natt

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

A grand old hotel dripping with style. I would stay there again in a heartbeat. Smallish rooms unless a pricey upgrade is ordered.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig och hjälpsam, men många recensioner nämner långa köer vid incheckningen, försenad rumsklarhet, svårigheter att nå receptionen och ojämn uppföljning.

Relaterade gästrecensioner

10

Musa

24 okt. 2025

·

Stannade 2 nätter

Staff is exceptionally warm. Very welcoming place

Staff is exceptionally warm. Very welcoming place

10

James

21 sep. 2025

·

Stannade 4 nätter

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.

10

Heather

19 sep. 2025

·

Stannade 3 nätter

Hotel was very nice with terrific service.

Hotel was very nice with terrific service.

10

Brandi

14 sep. 2025

·

Stannade 2 nätter

Quick weekend trip. Beautiful hotel. Great location. Great service.

Quick weekend trip. Beautiful hotel. Great location. Great service.

6

Jordan

1 aug. 2025

·

Stannade 1 natt

check in was complex and busy with a long line

check in was complex and busy with a long line

10

Tristan

11 maj 2025

·

Stannade 2 nätter

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

We had an exceptional stay! I planned this trip to celebrate my husband’s 40th birthday, and the staff went above and beyond to make it truly special. From the moment we arrived, everyone was incredibly attentive and welcoming. Jay and his assistant Luis really stood out—Jay even made sure we knew Luis would be available if we needed anything when he wasn’t around, which was such a thoughtful touch. Amber, our waitress, and Marty, one of the bartenders we remember, also provided fantastic service. Even with weddings happening throughout the weekend, we always felt like VIP guests. This was a memorable experience from start to finish, and we’ll definitely be leaving five stars for the outstanding service. Highly recommend!

6

james

16 apr. 2025

·

Stannade 1 natt

Customer service could of been more informable at check in

Customer service could of been more informable at check in

8

Cynthia

3 jan. 2025

·

Stannade 3 nätter

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

In general it was very nice. Lobby was lovely, elevators quick, workout room very nice. But we waited in line for over 90 minutes just to check in. There were over 60 people checking in and only one person working the general side and another working the honors side. We nearly missed our show and others were late for a Bears game. It was ridiculously understaffed when you knew how many would be checking in.

2

Aaron

23 dec. 2024

·

Stannade 1 natt

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

The check-in was terrible. I arrived at the 3pm check-in time. Waited in a long line for 25 minutes as 1 person at front desk checked everyone in. Then they tell me my room is not ready, they will put a rush on it & they will text me when available. We got tired of waiting around trying to entertain our toddler so we went to dinner. 2 hours later they text it’s ready. We come back after dinner at 7pm to get our room keys, go to the room & find someone is already in the room. Go back to front desk & have to wait for another 20 minutes while they transfer us to another room. All of this is going on while I have a crying toddler that’s tired because I can’t get access to a room until 7:30pm. I tried calling Hilton and the hotel to see if we could get any compensation for these issues. They all said I need to talk to the front desk. The front desk comp’d us free breakfast. Which means nothing since we already have plans for breakfast at a restaurant in the morning. Hands down, worst check-in ever.

6

Sandra

28 okt. 2024

·

Stannade 1 natt

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

They need more (and better) staff. Absolutely no communication with the front desk or operator. Our room was not ready and it was hard to find anyone to obtain another room

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Konsekvent berömt för ett centralt läge i Loop-distriktet, med gångavstånd till Art Institute, parker, teatrar, shopping och flera L-linjer.

Relaterade gästrecensioner

10

Bridget

6 sep. 2025

·

Stannade 2 nätter

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

Was visiting Chicago to go to an exhibition at the Art Institute of Chicago. The hotel is close by and close to lots of things to do. Highly recommend.

10

Will

10 aug. 2025

·

Stannade 1 natt

Great location. Very walkable and easy access to food and entertainment.

Great location. Very walkable and easy access to food and entertainment.

10

Todd

6 aug. 2025

·

Stannade 3 nätter

Central location to everything

Central location to everything

10

Pam

20 juli 2025

·

Stannade 1 natt

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

A great place to stay within walking distance of Art Institute, Pfitzger, Bean, and Monroe Harbor.

10

Veronica Faye

8 juni 2025

·

Stannade 3 nätter

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

Very close to The Art Institute of Chicago, Millennium Park, and other fun destinations. The train from Midway to the hotel is very convenient. The staff is really friendly and helpful. 10/10 would stay here again.

10

Athanasios

27 maj 2025

·

Stannade 1 natt

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

Location was great, walkable to anywhere in downtown Chicago, Millennium Park, Soldier Field, etc.

10

Victoria

26 maj 2025

·

Stannade 4 nätter

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

This is a historic property in downtown Chicago. It was close to the Loop, where we wanted to be this trip.

10

Paul

23 mars 2025

·

Stannade 4 nätter

Great location and wonderful historical hotel with lots of updated comforts.

Great location and wonderful historical hotel with lots of updated comforts.

10

Maurice

18 mars 2025

·

Stannade 3 nätter

Pretty lobby with parking garage across the street. Love the location

Pretty lobby with parking garage across the street. Love the location

10

Bianca Nicole

15 nov. 2024

·

Stannade 5 nätter

Great location. Beautiful hotel

Great location. Beautiful hotel

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Gästerna uppskattar lobbybaren, cocktailsen och den berömda brownie, men noterar höga priser, väntetid på frukosten, begränsad rumsbetjäning och ojämna alternativ.

Relaterade gästrecensioner

10

Jennifer

3 aug. 2025

·

Stannade 1 natt

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again.

8

Janie

25 maj 2025

·

Stannade 2 nätter

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

Beautiful Hotel. Great history. Comfortable beds. Great Location. Awesome espresso martinis!

10

Erin

23 maj 2025

·

Stannade 2 nätter

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

Beautiful hotel, restaurant and bar were wonderful (best burger we have ever had). Staff were very friendly though we asked for extra towels and never received them. Could not have asked for a better location.

8

Thomas

22 maj 2025

·

Stannade 3 nätter

The hummus at the bar was good

The hummus at the bar was good

10

Sherri

30 mars 2025

·

Stannade 2 nätter

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

Great restaurant and bar. Beautiful atmosphere. Close to transportation and activities.

10

Christian

28 mars 2025

·

Stannade 1 natt

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

From our first interaction with the doorman this hotel proved to be exceptional. Beautiful interior architecture. Great customer service. Plenty of dining options. Definitely will be returning

10

Wendy

11 mars 2025

·

Stannade 2 nätter

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

Fantastic art deco hotel. Just sipping a cocktail at the lobby bar is a privilege.

10

Larry

23 feb. 2025

·

Stannade 2 nätter

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

Beautiful lobby. Welcoming staff. Difficult to get breakfast table needs 20 minute wait. Perhaps advanced reservation needed.

8

Trista

31 jan. 2025

·

Stannade 1 natt

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

The pool was nice for the kids and it was super close to the Chicago Symphony Orchestra. There are no microwaves or coffee makers in the room. So snacking on leftovers in the middle of the night is not an option. And the line for starbucks in the hotel was about an hour wait. Dunkin Donuts is right around the corner. This hotel is gorgeous!

8

Michael

29 jan. 2025

·

Stannade 2 nätter

Limited bar/dining access.

Limited bar/dining access.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Jonas

28 mars 2023

·

Stannade 3 nätter

Första gången i stan och tänkte oss promenad, mat och vila. Blandat snö, sol och regn. Men det gick bra ändå. Hotellet visade sig vara stort. Trodde det var mindre. På helgen var det uppklädda ungdomar som hade fest och det varade hela natten med spring i korridoren, bankande i dörrar och gallskrikande tjejer. Ingen kul upplevelse. Nära till allt och bra restauranger runt hörnet.

Första gången i stan och tänkte oss promenad, mat och vila. Blandat snö, sol och regn. Men det gick bra ändå. Hotellet visade sig vara stort. Trodde det var mindre. På helgen var det uppklädda ungdomar som hade fest och det varade hela natten med spring i korridoren, bankande i dörrar och gallskrikande tjejer. Ingen kul upplevelse. Nära till allt och bra restauranger runt hörnet.

10

Karen

för 2 veckor sedan

·

Stannade 1 natt

Beautiful hotel. Lots of amenities. Only there for 1 night though. Would definitely come back if in Chicago. Close to everything!

Beautiful hotel. Lots of amenities. Only there for 1 night though. Would definitely come back if in Chicago. Close to everything!

10

Chris

för 2 veckor sedan

·

Stannade 1 natt

The facility is beautifully old school. The staff extremely attentive and polite. The breakfast was perfect and priced very reasonably for Chicago.

The facility is beautifully old school. The staff extremely attentive and polite. The breakfast was perfect and priced very reasonably for Chicago.

10

Christine

för 3 veckor sedan

·

Stannade 3 nätter

Wonderful bedding and pillows!

Wonderful bedding and pillows!

10

Melinda

för 3 veckor sedan

·

Stannade 1 natt

Beautiful hotel with lots of personality and charm. Great staff, great location, lots of options for food easily available.

Beautiful hotel with lots of personality and charm. Great staff, great location, lots of options for food easily available.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 00:00

Innan 11:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $1 023	15 $2 544	16 $831	17 $410	18 $389	19 $422
20 $288	21 $307	22 $1 061	23 $741	24 $307	25 $314	26 $306
27 $307	28 $306	29 $306	30 $307

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Det är rekommenderat för gäster att hämta boendets Hilton Honors mobilapp före incheckning Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort, bankkort och kontanter.
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).

Poolen är tillgänglig mellan 05.30 och 21.00.
Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
Ingen avgift tas ut för barn som är 17 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Höjdbegränsning gäller för parkering.
Kontaktfri utcheckning är tillgänglig.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för frukost att ta med: USD 15–30 per person (ungefärligt pris)
Avgift för parkering under tak: USD 57 per natt (möjlighet att köra ut och komma tillbaka)
Avgift för parkeringsservice: USD 85 per natt (möjlighet att köra iväg och komma tillbaka)
Avgift för husdjur: USD 75 per boende per vistelse
Inga avgifter tas ut för assistanshundar
Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Avgift för kylskåp: USD 40 per vistelse
Avgift för extrasäng: USD 55.0 per vistelse

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.